Afay1 From United States of America, joined Oct 2001, 1293 posts, RR: 3 Reply 1, posted (8 years 8 months 1 week 5 days 19 hours ago) and read 1294 times:
There was just a thread on this yesterday, look on the 2nd page of topics, it should be there. Haven't flown that route, but know lots of people who have. I, myself, have flown Aeroflot a lot in the last 2-3 years. Its fine. Delhi is 767 or 777. Ocassionally Il-96. 777 has PTV's that sometimes work, the rest have traditional mainscreen IFE. Transiting SVO is interesting if not sometimes boring. It shouldn't be hassle though. On-board you get lots of food and drink, although service might be austere. Ground-staff can be obnoxious, but I've always found the flight attendants to be polite and usually friendly, especially if you smile at them. Have fun!
ElAlto From Netherlands, joined Apr 2004, 17 posts, RR: 0 Reply 4, posted (8 years 8 months 1 week 3 days 20 hours ago) and read 908 times:
Flew Aeroflot last summer AMS-SVO-HAN. I was kind of worried about transferring at SVO, because I heard many stories about long queues and moody immigration staff. Everything went very smooth though.
On the way back something strange happened when checking in for our flight from SVO to AMS. The lady at the check in desk looked at our tickets and asked in a rude way: 'What do you want?'. I responded with the quite obvious answer: 'We want to fly'.
The lady looked as if that was the strangest thing she ever heard people saying in an airport and just said: Ticket no good.
We used that ticket on already three legs so I was quite surprised (and a little bit worried too). I insisted that wasn't possible and she called a colleague. Together they inspected our tickets for a couple of minutes without saying anything to us. Then she printed the boarding cards and pointed without saying anything to hurry up and walk on.... I have no idea what happened or what the problem was ... Let me say: flying Aeroflot...It's an experience
Afay1 From United States of America, joined Oct 2001, 1293 posts, RR: 3 Reply 5, posted (8 years 8 months 1 week 3 days 16 hours ago) and read 851 times:
I've been asked several times at counters, "what, you want me to check you in?" or, "what do you want," I suppose these questions aren't as rude in Russian, but are very in English. Sensitivity training perhaps is not offered to SU ground staff....