Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
WHY Are NON Revs Treated SO Badly  
User currently offlineAerofan From United States of America, joined Aug 2004, 1517 posts, RR: 2
Posted (9 years 11 months 12 hours ago) and read 13834 times:

Why are non revs treated so badly by checkin staff of most airlines. Sometimes even on your own carrier you are treated as though u are an inconvenience.

Why is that? Can any members who work in such areas shed some light?

119 replies: All unread, showing first 25:
 
User currently offlineKohflot From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 11 months 12 hours ago) and read 13730 times:

I can probably count on one hand the times I wasn't treated with utmost respect in my non-revving. And for each of those times, there are likely two or three occasions when an employee actually went out of their way for me when they didn't have to.

User currently offlineQANTASforever From , joined Dec 1969, posts, RR:
Reply 2, posted (9 years 11 months 12 hours ago) and read 13721 times:

I have no idea at all.
I remember one family vacation we were travelling from St. Louis to Milwaukee - we were waiting at the gate and there was our family of four and another three single non-revs. This guy let every single one of those single non-revs and then told us that there wasn't enough room for all four of us so my dad would have to stay in St. Louis another night.

TWA didn't like Qantas or something?

Even if I could - I wouldn't fly TWA again.

QFF


User currently offlineCancidas From Poland, joined Jul 2003, 4112 posts, RR: 11
Reply 3, posted (9 years 11 months 12 hours ago) and read 13667 times:

in my few non-rev trips so far, i was treated decently only once. when it comes to non-revs flying on my airline, i treat them with more dignity and respect than others, even if they're not working for my carrier. why other agents treat us like crap, i'll never know...


"...cannot the kingdom of salvation take me home."
User currently offlineAndz From South Africa, joined Feb 2004, 8453 posts, RR: 10
Reply 4, posted (9 years 11 months 12 hours ago) and read 13664 times:
Support Airliners.net - become a First Class Member!

The only time I ever had a problem was when travelling from DUS to LHR. I had an LH rebate via the alliance with SAA, I don't remember the exact discussion but initially the check in clerk refused to even take my ticket because one of his colleagues had had a bad experience with SAA!

After several requests (and much muttering in German to his co workers) he reluctantly called his supervisor who put me on the flight without question.



After Monday and Tuesday even the calendar says WTF...
User currently offlineSparkyn501 From United States of America, joined Jun 2004, 52 posts, RR: 1
Reply 5, posted (9 years 11 months 12 hours ago) and read 13656 times:

I think that a few bad experiences you may have had has made it seem like all non-revs are treated badly. I really don't think that is the case. Most airline employees use their travel benefits, so they treat other non-revs the same way they would want to be treated.

I too have been treated like I had personally insulted a gate agent while non-revving, but on the other hand I have been upgraded to first more times than I can count. The trick is not to bother the agent. Don't keep asking how it looks, if you can change your seat, if there is room in first, or anything else. Do whatever you need to do to get verified, and then get out of the way. The gate agent won't forget about you, but they will get rude if you are in the way!



Arguing with a pilot is like mudwrestling a pig. After awhile you begin to think the pig likes it.
User currently offlineFlewGSW From United States of America, joined Oct 2004, 148 posts, RR: 0
Reply 6, posted (9 years 11 months 12 hours ago) and read 13647 times:

Rule # 1. Don't expect anything. Save service for the paying passengers.
Rule # 2. If you expect more, see rule #1.

The only key issue is how paying passengers view some passengers not getting the same quality of service that they are getting.

It use to be when it came time for meals, the Flight Attendants would skip non-revs and then go back and offer them what was left, if any. Now they ask in order with everyone else, and only come back to the non-revs at service time if they could not fill the order.


User currently offlineNonrevman From United States of America, joined Nov 2001, 1297 posts, RR: 1
Reply 7, posted (9 years 11 months 12 hours ago) and read 13642 times:

The vast majority of my trips have been pleasant as far as the experience with fellow employees goes. Then again, it helps to keep a low profile, especially when the gate agents and flight attendants are very busy.



User currently offlineFlying-b773 From Singapore, joined Apr 2001, 390 posts, RR: 0
Reply 8, posted (9 years 11 months 11 hours ago) and read 13524 times:


Pardon my lack of knowledge, wat does non rev means?


User currently offlineKohflot From , joined Dec 1969, posts, RR:
Reply 9, posted (9 years 11 months 11 hours ago) and read 13490 times:

Flying-b773:

"non rev" means non-revenue. It means the airline isn't making money from your traveling. It's essentially employee pleasure travel, companion pass travel, etc. Because it's free or very inexpensive, it's standby travel. A seat is not assured.


User currently offlineAcidradio From United States of America, joined Mar 2001, 1874 posts, RR: 10
Reply 10, posted (9 years 11 months 11 hours ago) and read 13401 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Sometimes it is animocity between carriers. When I worked for Mesaba, I heard a few horror stories from coworkers who were treated very poorly by NW counter agents who feel that non-union (and lower paid) Mesaba is trying to steal their higher-wage union jobs away. Usually I had good experiences with NW counter staff when I worked there, as we were all kind of the same corporate family in a way. Airline employees do have some rivalries at times, even if it isn't about something as serious.


Ich haben zwei Platzspielen und ein Microphone
User currently offlineAerofan From United States of America, joined Aug 2004, 1517 posts, RR: 2
Reply 11, posted (9 years 11 months 11 hours ago) and read 13376 times:

Errrrrrrr, who says that the airline isn't making any money from your ticket? Unless your carrier has a zed agreement in place with another carrier, non revving can be sorta expensive. An ID 90 to the the UK can turn out to be at least 200.00. which isn't all that much difference than some fares u can find.

User currently offlineN160LH From United States of America, joined Aug 2004, 280 posts, RR: 0
Reply 12, posted (9 years 11 months 11 hours ago) and read 13353 times:

For the most part non revs fly free.... that means little or no money for the airline. If you non rev, you should know the drill. So this means you should not try not to bug the agents that are trying to keep the airline (you are flying free on) in business. So if you non rev remember this "sit down... hang on... and shut up."

N160LH



"I do alright up in the air, its down on the ground that I tend to mess up..."
User currently offlineAirplaneBoy From United States of America, joined May 2004, 561 posts, RR: 10
Reply 13, posted (9 years 11 months 11 hours ago) and read 13316 times:

I've had many positive experiences, though many negative ones as well. Of course, I never hassle the agent, let alone ask them what the load looks like. That's why I call reservations (if it's on another airlines) an hour before departure. Standard procedure- wait in the gate area...if you've checked-in....they will call your name if you're getting on. If not, wait for the next flight.  Smile/happy/getting dizzy

Even still, just giving the agent my standby boarding pass (some airlines collect them at the gate and hold on to them until they call you up with a confirmed seat) for some reason makes some of them mad or something- even though I wait in line until no revenue passengers are standing behind me. I wish agents would all just respect each other....especially if you're working for the same company.

My station manager told all of his staff something I completely agree with:

Treat all non-revenue pax politely and with respect. Don't be mean. If they're not listed for a flight, don't turn them away and tell them to call reservations- JUST LIST THEM. There's nothing hard about that. We all share benefits on each other's airlines and it's not difficult to just list someone. What's the big deal in helping each other out? We'd certainly want to be treated the same if and when we non-revved on that person's airline.

I couldn't agree more!  Smile/happy/getting dizzy

I have been fortunate (like some who have posted here) to have met agents who for no reason-- upgrade me to first class even though there are plenty of economy/coach seats in the back. Much appreciated! Even though we don't have first class, I always try to give our non-revs/other airline non-revs the seat(s) they want.

Anyway....there's nothing better than being able to chill and fly happy!

Fly safe!~

Cheers! Big grin


User currently offlineZippyjet From United States of America, joined Sep 2001, 5478 posts, RR: 12
Reply 14, posted (9 years 11 months 10 hours ago) and read 13308 times:

We treat others the way we like to be treated. As a matter of fact, many of my fellow co-workers have gone out of their way for me when I travelled through ATL, TPA, FLL and MIA. Now, there are times when we have to follow some "interesting" proceedures within the company which at times I do not agree with. More red tape for us working and our fellow non-revvers. Only friction I've encountered is with non rev/out of the industry pax; usually buddy pass folks that don't fly the party line. Dress code infractions, poor time management (late to the gate/ticket counter). However, I'd say 95% of them are well schooled and do the dance and things go smoothley.
Through the normal day to day operations, situations where non revvers or their charges get out of line, it comes back to bite them. Yeah there are always going to be rivalries between carriers and even within station to station but by and large there is a bond/brotherhood or sisterhood amongst us. We are a unique breed and are like one big extended if somewhat dysfunctional family.



I'm Zippyjet & I approve of this message!
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7545 posts, RR: 8
Reply 15, posted (9 years 11 months 10 hours ago) and read 13286 times:

I have no idea at all.
I remember one family vacation we were travelling from St. Louis to Milwaukee - we were waiting at the gate and there was our family of four and another three single non-revs. This guy let every single one of those single non-revs and then told us that there wasn't enough room for all four of us so my dad would have to stay in St. Louis another night.

TWA didn't like Qantas or something?

Even if I could - I wouldn't fly TWA again.

QFF


In your case, assuming that your dad worked for Qantas, you have the lowest priority, its TWA guys first, then some others, then probably you.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineJmhluv2fly From United States of America, joined Dec 1999, 559 posts, RR: 0
Reply 16, posted (9 years 11 months 10 hours ago) and read 13282 times:

In the nearly three years I have been in the airline business, I can honestly say that yes sometimes Non-Revenue passengers can get lessor friendlier treatment.....and the thing is this...say for example you have an oversold flight, your working your tail off to try and get enough volunteers to off the extra passengers and then all of a sudden a airline employee, a crewmember pilot, flight attendant somebody and in some cases they arent even an employee of your airline shows up and wants you to list them for a flight that already oversold...you kinda wanna just scream already and say please try again another day.
I also believe that non-revenue passengers tend to expect alot from time to time for a seat they never paid for to begin with, yes they work hard for an airline and deserve the beniefits, but hey...be happy with a free seat and be done with that. Every now then Ill have nonrevs, that complain about there seat...one time I had a lady actually pay freaken unacompanied minor 75 dollar fee to send her child to her destination...hello, you can fly for free take your child there your self and fly back....so all in all...people do amaze me...they get something for free of cost and still complain...go figure.
My thoughts....
JMH


User currently offlineCactusA319 From United States of America, joined Jan 2000, 2918 posts, RR: 25
Reply 17, posted (9 years 11 months 10 hours ago) and read 13223 times:


Never had too many problems while non-revving, but I guess it was because I tried to choose flights that I had a better than 50% chance of making. I would check the loads on the CRS or call rez a couple of hours before the flight to make sure. Once at the gate, I checked in, got listed, whatever, and kept a low-profile. Staying out of the agents hair until they call you up to get on. Attitude is also key. A smile, a compliment, a funny comment, hell even a little mild flirting goes a long way. I would ingratiate myself with the agent for a minute or two then get the hell out of the way. Worked quite well.



User currently offlineAirplaneBoy From United States of America, joined May 2004, 561 posts, RR: 10
Reply 18, posted (9 years 11 months 10 hours ago) and read 13220 times:

Jmhluv2fly-

I agree with what you're saying and can completely relate. If a flight is oversold and you're looking for revenue volunteers to take a later flight with compensation, non-revs should no that they should leave the gate area and try plan "b." All non-revs should have a plan "b, c, d, etc." if they plan on travelling for free. We're all taught the rule of thumb when we enter the business. If a flight's oversold, the agent has minimal time to find volunteers and get the flight out on time.

I find that I, as an agent, encounter most of my non-rev problems with buddy pass riders. Some know the drill and are great with respect and understanding. Others get angry if they don't make a flight. When they express their anger and become rude-- especially in front of our paying customers- I politely but firmly let them know the policies of travelling on a buddy pass. They travel at an EXTREMELY discounted rate because of someone who works at our company and their priority DOES NOT go above that of our dear paying customers. If their behavior and rudeness continues in front of our passengers, I let them know that they will not be allowed to travel if their behavior continues and that having the ability to travel for free or at a discounted rate is a privilege in the airline industry, not so much a right. No other industry is like ours when it comes to benefits. Because of our pass/free travel benefits, the world is a lot smaller for airline employees and their loved ones. I kindly offer them to step away from the podium (I sometimes have to say "please" over and over again) and that they'll have to wait for the next flight or that their name will be called if a seat becomes available.....This is one of my pet peeves...especially when you have many revenue passengers standing in line to ask you questions that are obviously more important than a buddy-pass rider's demands to be treated like a regular revenue passenger.

Phew! The ins and outs of the airline biz!  Smile/happy/getting dizzy I must say, the positives outweigh the negatives much much more! Big grin

Cheers!


User currently offlineQANTASFOREVER From , joined Dec 1969, posts, RR:
Reply 19, posted (9 years 11 months 8 hours ago) and read 13034 times:

In your case, assuming that your dad worked for Qantas, you have the lowest priority, its TWA guys first, then some others, then probably you.

Still, the guy was a bastard for breaking up a family on our trip. If I was an airline employee and it came to a situation like the one I discribed - I wouldn't break up a family.

Does anyone know if seniority within one airline translates to non-revving on other airlines? My dad was a QF employee for 35 years, if he had travelled in his last year of work with (say) US Airways, would he have been on the same level as a QF employee of 5 years?

QFF


User currently offlineORDflyer From United States of America, joined Aug 2004, 511 posts, RR: 0
Reply 20, posted (9 years 11 months 8 hours ago) and read 12999 times:

Does anyone know if seniority within one airline translates to non-revving on other airlines?
In my experience, no. It was our airline's employees first based on seniorty, then other airlines after that.


User currently offlineNlink From United States of America, joined Nov 2003, 313 posts, RR: 0
Reply 21, posted (9 years 11 months 8 hours ago) and read 12992 times:

Senority from one airline means nothing on another usually.

User currently offlineThaigold From Australia, joined Sep 2003, 315 posts, RR: 2
Reply 22, posted (9 years 11 months 7 hours ago) and read 12910 times:

G'day

Just a quick question:

If you work for one airline will you then be able to fly non-rev on all other airlines. Or does your airline have to have a special agreement with other airlines?



Dunbar Rovers forever
User currently offlineNwfltattendant From United States of America, joined Nov 2003, 341 posts, RR: 4
Reply 23, posted (9 years 11 months 7 hours ago) and read 12886 times:

Ive never had any problems non-reving and many times have noticed it to be an advantage....as in all my dealings, airline people help other airline people... in some cases more than a passenger would get helped.


Go yakkin !!!!!!
User currently offlineVimanav From India, joined Jul 2003, 1516 posts, RR: 14
Reply 24, posted (9 years 11 months 7 hours ago) and read 12835 times:

With hundreds of flights since childhood as non-rev, trust me I am still to come across somebody who is wilfully nasty to a non-rev. I've been bumped off flights several times with no alternate arrangements but even that as far as I remember was done politely with a shrug of the shoulder - in India, Far East and Europe. There is often a lot of inter-airline rivalry but unless there is a personal grouse somebody holds against you or your airline, it is rare to see them treating you badly. I feel BA and AI have the best interline policies. You get your class as per your position and the reason for travel - vacation or duty. Similarly if you are in the premium classes, they allow you the use of their facilities like lounge, Fast track clearance (on BA) etc. like any other fare paying passenger. LH and KU are both scrimpy on this. An N1 in their premium classes does not mean you can use their lounges.

If one holds a J/cl space available ticket on any carrier except IC, I have seen that you could check in at the J/cl counter and no questions asked. However IC has some peculiar requirements. They first ask you to check in at the Y/cl counter and collect your boarding pass in Y/cl, then meet the Manager on Duty who does a forensic check of your ticket and tells you that UPG-J written on your ticket is undecipherable. You plead with him that UPG-J is indeed an upgrade to J/cl and it is not printed on the ticket by your printer at home. Then willy nilly, he will endorse the ticket exactly 5 minutes before boarding time and tell you to go the J/cl check-in counter to re-check yourself in J/cl PHEW!!!

In India as far as interline ticket requests go, SQ and TG are very very stringent in granting interline requests and often gives one a booking status lower than an empty mail bag. The bright side is that other airlines tend to give them much the same treatment when they apply for an interline ticket.

rgds//Vimanav



Sarfaroshi kii tamannaa ab hamaare dil mein hai, Dekhnaa hai zor kitnaa baazu-e-qaatil mein hai
25 Xnv : I always treat non-revs well. All passengers whether they paid $10 or $1000 for their ticket are still passengers and should be treated well. I have a
26 B747-437B : Why are non revs treated so badly by checkin staff of most airlines. Maybe its just you?
27 Leskova : Interesting to see how different things are between non-rev travel for airline employees and, the version that I know, discounted travel for travel ag
28 JAXpax : In my experience, no. It was our airline's employees first based on seniorty, then other airlines after that. At some carriers, it isn't even by seni
29 COEWR2587 : Not on CO. They're the one's who end up taking the elite's upgrades. Half the time, F class is filled w/ employees. I've heard about this for UA too.
30 Flpuck6 : Great question Aerofan. I wonder the same thing myself. Unfortunately at my station, I am only an agent. If I had any say in the matter, I'd try my be
31 ContinentalEWR : I think it's awful. I have flown over 500,000 miles on Continental Airlines in the past decade plus, and redeemed an award for a flight to London in O
32 Addi375 : I will avoid non-rev on Delta like the plague. they are horrible.... The supervisor ripped up my boarding pass infront of everyone, threw it in my fac
33 NWAFA : UA usually treats me very well while Non-Reving...But then 99% of the time I am flying out of DEN and the agents there are usually really nice, unlike
34 QANTASFOREVER : I've seen many conversations at the desk in the QF domestic terminal in Sydney like this: "Sir, Madam - when did you each join Qantas?" "1998" "1984"
35 JRadier : I non-rev quite a lot as well, as my father works at KLM. Actually most of my flights were non-rev (the only full-fare flight was on Air Berlin), so I
36 Crj 900 : ON AC it is also hit and miss. Although recently it seems to be getting better. The thing that I find funny is, the agents who are rude seem to act li
37 Corey07850 : I have flown over 500,000 miles on Continental Airlines in the past decade plus, and redeemed an award for a flight to London in October, in Business
38 Mirrodie : I think the blanket statement about non revs being treated badly is a bit too much. I have flown non-rev quite a few times and been treated well each
39 Post contains images HPA320 : I must say that I agree with Corey07850. As gate agentes, our duty is to get the flight out, safely and on time. As a result of this, sometimes you ar
40 Komododx : I'd just like to give a warning to everyone non-reving on AA out of BOG. The rudest, most arrogant counter/gate/ground staff in the WORLD! Sometimes I
41 AA B777-200 : I must say that I agree with most of you guys. I guess airlines are very much aware that non-revs aren't generating any cash, so what's the use of inv
42 Post contains images Corey07850 : I'd just like to give a warning to everyone non-reving on AA out of BOG. The rudest, most arrogant counter/gate/ground staff in the WORLD! again, who
43 Midex461 : First, Cactus, where are you based and why haven't you tried to go to SBA (or COS, ASE, ELP....) Second, I would agree with the general statement. The
44 Skywestguy : All i can say is be carefull non-reving on DL ive non-reved on them several times now and every time i was treated poorly. Also DL has one of the most
45 AA B777-200 : My buddies just non-reved on DL and the supervisor wasn't even aware of the ZED-carriers agreement. They refused them at first and then he said "well,
46 NWAFA : I only have problems with Dl in DFW and sometimes in SLC..ATL they have always been great!
47 VS045 : When I was younger we were bumped off five flights a day for five days, finally there was space on BA. Othere times, we get put through to the gate st
48 Peachair : Skywestguy - Delta does allow you to wear jeans in coach as a non-rev... All - I think sometimes gate agents forget that they too will be on the other
49 FlewGSW : Question. When you non-rev, does your airline, or airport, let you go to the gate, or do you have to wait at the ticket counter outside security? I fo
50 ORDflyer : Question. When you non-rev, does your airline, or airport, let you go to the gate, or do you have to wait at the ticket counter outside security? The
51 EMBQA : I can say hands down the best treatment I ever received was from Delta. They always did everything they could to get me to my destination. My travels
52 Corey07850 : Question. When you non-rev, does your airline, or airport, let you go to the gate, or do you have to wait at the ticket counter outside security? At C
53 ContinentalEWR : I think if you fly a premium cabin on a long haul flight, the cabin crew know you are non revving, because they usually have a passenger list that tel
54 Srbmod : There was one trip where I got the last seat on the plane because the standbys were groups of 2s and 3s, and I was the only solo passenger. I almost d
55 Virgincrew : I've always found that I've been treated better being a Non-Rev. If the flight attendants know your crew or an airline employee, I've always found you
56 Usdcaguy : Although non-revs do not pay much for their tickets, they ARE paying for them in other ways. Since those that work in the industry generally make less
57 Andz : Question. When you non-rev, does your airline, or airport, let you go to the gate, or do you have to wait at the ticket counter outside security? At J
58 Post contains images Flying Belgian : I've always found that I've been treated better being a Non-Rev. If the flight attendants know your crew or an airline employee, I've always found you
59 Aerofan : Well I guess all of our experiences will differ and the reason why the world is such an interesting place. Except for my carrier and Qantas that I hav
60 Aerofan : Some of my experiences thus far Finnair checking staff out of JFK - still waiting to be told that the flight is full and no one else will get on. Nary
61 Virgincrew : The question about if ground staff let you through to the gate:- At Virgin if your in England then they will ask you to return once check in has close
62 Aerofan : Jmh "In the nearly three years I have been in the airline business, I can honestly say that yes sometimes Non-Revenue passengers can get lessor friend
63 Aerofan : Jmh"...I also believe that non-revenue passengers tend to expect alot from time to time for a seat they never paid for to begin with, yes they work ha
64 Accidentally : I've always had excellent treatment on AA. No complaints here.
65 Post contains images Aerofan : Airplaneboy "...find that I, as an agent, encounter most of my non-rev problems with buddy pass riders. Some know the drill and are great with respect
66 CO2BGR : I nonrev on CO a lot and I have been rudely treated once in 19 years, and over a million miles. I was going BOS-EWR-SFO. I got to EWR no problem, my f
67 Post contains images Aerofan : Peachchair "All - I think sometimes gate agents forget that they too will be on the other side of the counter. Fortunately - automation is beginning t
68 FlyXJT : ContinentalEWR: if you were on a rewards ticket then it would not show in the inflight final report, however if you had status (ie silver elite) that
69 Wdleiser : I wouldnt necessarily say NonRevs are treated bad, it's just paying customers are their first priority.
70 Emorypilot : I've non-reved on 4 legs...all on an AirTran buddy pass. Three of the four times I was in their business class (not much...but a little extra recline
71 Av8rphx : I have been treated well nonreving on HP. The only issue I had once was when they green tagged my carryon once after it had been pink tagged. The only
72 Komododx : Corey, I understand your point. But it's not like the staff at BOG are not receiving extra revenue from me by non-reving. It would be logical that peo
73 Post contains images AirplaneBoy : Aerofan- I work at LAX. Our airline is based in DEN, so most buddy pass travelers are travelling on DEN employee benefits. Of course, they could be tr
74 Dl1011 : My wife and I have been flying non rev for a pretty long time and we have had very few negative encounters. Most of the time, we have been treated VER
75 Jetdeltamsy : i can count on one hand the number of times i've been treated poorly while on personal, non-rev travel. i will say this. non-revs are boarded last and
76 YYZACGUY : Hi good topic I have only been a non rev for 4 years. Got to say its amazing industry but as a non rev there where times I felt amazing and bad times
77 Aa777jr : Have flown non-rev as a D3 on AA around 20 times and have always had exceptional service from AA flight attendants. Last flight LAX-AUS was in F class
78 Post contains images NWADC9 : I'm usually treated just like any other passenger, sometimes even better! In fact, this is the first time I've heard of non-rev treated like bullcrap
79 Aa777jr : I've had advice from Airliners.net to let the head attendant know your their non-rev. I don't know why they should know, don't they have passenger lis
80 AA 777 : AA777jr, Never heard of why you would let the number 1 know your a D3 or any classification.....The only time I have seen it done was when I was sitti
81 Aerofan : I wasn't really talking about the treatment received from FAs. I was more referring to the treatment given by check in agents.
82 Aroundtheworld : When I have flown on carriers other than my own I've been treated like gold - 100% of the time. Now, on the other hand, I've flown on my own carrier p
83 Neednewairport : I nonrev on F9 a couple times per month. I have never had anything other than outstanding experiences. In fact, their people have made me want to work
84 Aa777jr : AA 777 Someone on here suggested on my trip from ORD-LHR that I let the head flight attendant know I was their D3 as a courtesy. Since that flight I a
85 Flpuck6 : Cory 07850, OK, non-revs may be flying for free or for very cheap, but is expecting to be treated politey too much to ask? I think people's points are
86 Airplane : EWR based Continental employees are great, most of the time they will upgrade non-revs with their families or companions. IAH based Continental employ
87 Post contains images Flpuck6 : AA777jr, Don't worry about what other people say ... most of the time your colleagues in the air (technical and cabin) will appreciate knowing you're
88 Post contains images Flpuck6 : Dl1011 I am curious to know about your AF experiences ... and would love to exchange some constructive conversation While I agree with you 100% that s
89 Mav75 : "Don't worry about what other people say ... most of the time your colleagues in the air (technical and cabin) will appreciate knowing you're their D3
90 Flpuck6 : May75, At least for my company, the D3 is the person who issues the loadsheet. S/he does the weight and balance of the plane, making sure the plane is
91 Airplane : OH, and the worst are those flight attendants like in Iberia that are 1000's of years old. JP
92 Burnsie28 : I've seen many conversations at the desk in the QF domestic terminal in Sydney like this: "Sir, Madam - when did you each join Qantas?" "1998" "1984"
93 N160LH : Addi375.... reply 32 you are full it.... but by all means please do not non rev on DL... it just makes more room for me! N160LH
94 N160LH : DL1011 "Then there is Air France. I can't think of enough negative things to say about Air France. Every trip has had a problem. Several trips have ha
95 NWA Man : Burnsie- your last post (reply 92) is full of grammatical mistakes, and worse, proprietary information. I'd take a look at it and remove at least the
96 QANTASforever : Execs at NW read this board. Do you really think that airline execs read this board? QFF
97 Flpuck6 : N160LH I happen to work with Air France, thank you very much. Maybe you would like to exchange some experiences and we can talk about this famous DL/A
98 Jamesvf84 : I have flown LX and got treated incredibly well, as if I were another pax and then some......no complaints there! James
99 Rwylie77 : I may be missing something here, but if you're flying for free then does it really matter?! I would quite happily fly around the world for free and be
100 AeroFan : Yes it does Rwylie. What benefits do you currently get from your company? Is it your contention that for flying at a reduced fare it would be ok to ac
101 Dl1011 : MAV75, Calm down. I hope you non rev better then you post here. The topic is why are non revs treated so badly, and the majority of posts have been ab
102 SegmentKing : Unfortunately my worst NRSA/NRPS travel experiences have been with Spirit Airlines. Even though I was on Co-Bus flying PS they'd "forget about me" at
103 Flpuck6 : Dl1011, I'm sorry that you have had to come to the conclusions you have made. It seems like you have had plenty of bad experiences ... I was going to
104 Jumpseat70 : At Delta, it is all automated. We treat you all the same. One of our biggest problems is the dress and actions by the non revs. So look nice and act n
105 Post contains images OYRJA : I only had a problem once. And that was with AF in ORY. I was flying nonrev mith my little brother and little sister after we had been to Disneyland.
106 Post contains images Sevenheavy : I have had the good fortune to non rev with many different airlines over the years and can count on one hand the number of bad experiences I have had.
107 JGPH1A : During my non-rev days, I was never badly treated - sometimes you get a smile and lots of help, sometimes you can tell the check-in/gate guy would rat
108 Post contains images FriendlySkies : I've flown non-rev on United for my entire life, and not once was I treated badly or felt less important than a paying customer. Then again, it helps
109 Uk_dispatcher : At bmi, we tend to treat non-revs in the way that we would like to be treated on another carrier's flight as a non-rev. Just remember, the person you
110 Post contains images DABZF : I want to say a BIG thank you for the two lovely ladies of EK in AKL who treated me like they would treat (just an assumption) any other business clas
111 Post contains images Ntspelich : I just got back from a NR BWI-SAN-ABQ-BWI and was treated quite well. Maybe it was because I was on my company's metal. In fact, the flight attendants
112 DABZF : When reading some of the posts (it occured to me... something I never actually thought before), Reply: 37 and few following it got me think of it. A l
113 Krisair747 : Now please don't think of me as someone that likes Virgin Atlantic, but their Stand-by desk in LHR is wonderful. It solves a lot of problems. Normally
114 Post contains images AeroFan : DAbze It is funny you brought up the ground handlers issue. This is certainly a possibility. But would it not be to the benefit of each of our airline
115 Post contains images VSFullThrottle : I have flown non-rev many times international and domestic, but to be honest with you the only time I have been treated bad was by another airline (DL
116 VgnAtl747 : At least from my experience, NR's can be fairly annoying... and I think it gives the rest of us a bad name. How many times are you working a flight, a
117 SFOFF : Part of the problem with non-revs on "buddy passes" is that they don't understand the process. The employee doesn't bother to brief them on the proced
118 Aerofan : What Non rev demands any seat much less a first class one? Come on? Let's be realistic here!!! THe only time I could possibly see this happening is if
119 M404 : After almost 40 years of non-reving I'd have to say I've never once gotten an impression I was being treated like anything less than a paying pax. In
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Why Are GB Airways Cancelling So Many Flights? posted Fri Jul 28 2006 19:45:10 by EMAlad
Why Are Some UK Airports So Quiet On A Wednesday? posted Wed Jun 28 2006 15:14:09 by Express1
Why Are BA Citiexpress Flights So Expensive? posted Tue Jan 31 2006 16:57:10 by Trb10
Why Are Canada-India Fares So Expensive? posted Fri Sep 16 2005 23:51:10 by Comorin
Why Are US Carriers In So Much Trouble? posted Tue Aug 30 2005 09:34:06 by B787
Why Are Dulles Ground Operations So Bad? posted Mon Sep 13 2004 01:22:53 by Airline7322
Why Are One-way Tickets So Much More Expensive? posted Mon Dec 15 2003 23:53:13 by Ssides
Why Are Airlines Wanting Baghdad So Much? posted Mon May 12 2003 09:52:46 by United777
Are Non-revs Allowed To Use Unused Crew Bunk Beds? posted Tue Jul 16 2002 03:12:36 by Bobcat
Why Are These Finnair Birds So Ugly? posted Mon Apr 1 2002 14:59:55 by Legolars