Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
LHR + BMI = DOA?  
User currently offlineBFS From United Kingdom, joined Nov 2001, 744 posts, RR: 2
Posted (11 years 7 months 5 days 19 hours ago) and read 1783 times:

There was a time when I used to love flying to and from Heathrow. It was always so exciting. Yesterday however, for the first time in 4 years, I transferred there from Air Canada to BMI to BHD. What a dreadful experience? I arrived in terminal 3, after finally getting hooked up to a gate, and it was like a war zone. I finally found the flight connections centre, after being directed to queue for gates 53/55 for a flight to China I believe by some moron supposedly trying to sort the two queues - I ad to ask another passenger if it was for the FCC, and it wasnt! (I also noticed several passengers from my flight and many more with AC boarding passes so imagine how long they were held up!). After the wretched bus from T3 tp T1, and a total of about 4 seconds fresh air between since Toronto, I got to the cramped, claustrophobic and stuffy bmi Belfast lounge at T1, where the flight was delayed for nearly 2 hours, with VERY few announcements about this, and boarding was a sham. This is probably not the correct thread either, but I was extremely disappointed with BMI. I was expecting a superior service, but frankly they were poor compared to BA and even easyJet. Very cramped also, as bad as a charter flight. Surly cabin staff, apart from one guy who I saw being pleasant to a couple of spoilt brats across the aisle. There also seemed to be six or seven crew serving us on the A321, not counting the many FAs seated in the business cabin. The grim weather and jetlag did not help my mood, granted, but over all a bitter experince. I am dreading returning next week, and give me CDG any day!

3 replies: All unread, jump to last
User currently offlineJkw777 From , joined Dec 1969, posts, RR:
Reply 1, posted (11 years 7 months 5 days 19 hours ago) and read 1759 times:

This is why I prefer flying BA.

'Nuff said.


Justin Big grin

User currently offlineBa319-131 From United Kingdom, joined Jan 2001, 8743 posts, RR: 53
Reply 2, posted (11 years 7 months 5 days 19 hours ago) and read 1757 times:
Support Airliners.net - become a First Class Member!

BFS,despite doing almost all my flying ina and out of LHR,i've never had to connect,so i've never experienced the issues you've had.

Perhaps you'll post a full trip report if you get time.



User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 56
Reply 3, posted (11 years 7 months 5 days 18 hours ago) and read 1689 times:

I have connected at LHR many times, and while it is certainly not the most user friendly airport in the world, I found the Flight Connections Center quite easy to use although I could live without the bus transfers. I am not certain which portion of LHR is under construction at the moment (they are always pulling something apart) but, to me, it seems that the construction can make LHR a very difficult airport to negotiate....you gotta follow those signs.

As for BMI, it seems that you just had a bad flight with an unfriendly crew....I am not making excuses for BMI, but that can happen. BMI's service is gnerally not bad, although I agree that, for some reason, their A321s seem very crowded.

Being that BMI and AC are both STAR alliance members, one would think that they could have done a far better job making your travel experience seemless and easy - thats what alliances are supposed to be all about. I find that very disappointing. Better luck next time!

Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
BMI At LHR - Who Needs Each Other Most? posted Wed Jul 15 2009 14:59:13 by Gilesdavies
Bmi Want To Codeshare On VS's LHR-BOS/MIA/SFO/LAX posted Wed Jan 28 2009 08:45:43 by Humberside
Jersey Loses LHR-JER Link - BMI Pull Out... posted Sat Jan 17 2009 18:11:39 by Gilesdavies
BMI Axe UK/Euro Fuel Charges Ex LHR posted Tue Nov 4 2008 07:09:08 by OA260
Bmi And Transaero Double LHR-DME posted Wed Sep 3 2008 13:21:17 by Humberside
BMI From LHR Last Saturday - What Was Up? posted Tue Sep 2 2008 13:46:25 by Mcr
BMI Embraer Jets At LHR posted Fri Apr 11 2008 20:30:46 by JACK02116
Bmi/ANZ To Codeshare On LHR-LAX posted Wed Feb 27 2008 13:56:35 by Humberside
Bmi Damp Leases 2 757s For LHR, Tweaks Mid-haul posted Wed Feb 13 2008 10:36:21 by Jamesontheroad
Bmi LHR-LBA Service Under Threat posted Thu Nov 29 2007 10:28:30 by Humberside