RichardJF From New Zealand, joined Mar 2001, 792 posts, RR: 1 Posted (8 years 7 months 2 days 21 hours ago) and read 3749 times:
Is it true that QF have or are setting up an Auckland base for long haul cabin crew to save money or do they just use New Zealand crew for the jetconnect operation.
Swiss-airplane From Switzerland, joined May 2000, 591 posts, RR: 4 Reply 1, posted (8 years 7 months 2 days 21 hours ago) and read 3699 times:
hi there..
it's true, Qantas has a Auckland crew base... they used to fly mostly to Paris, Rome and Frankfurt.... last year (CDG-PER and BNE-FCO) and this year (FRA-SYD-FRA) i met Kiwi flight attendants. They are very friendly people
but the Aussi's too
since Qantas dropped Rome and Paris (end of this month) i'm not sure if QF has reduced their Auckland crew members... but I know that some of them are just flying the Frankfurt route...
greets
RichardJF From New Zealand, joined Mar 2001, 792 posts, RR: 1 Reply 3, posted (8 years 7 months 2 days 20 hours ago) and read 3649 times:
Is it a good idea since they could easily compare wages with Australian counterparts for the same job. I know that when New Zealand troops fought alongside Australians in East Timor they were all brassed off because the Aussie's were making more. I would of thought in such a demanding job which is critical to your operation that is a risky move by QF.
Qantas077 From China, joined Jan 2004, 5746 posts, RR: 49 Reply 4, posted (8 years 7 months 2 days 19 hours ago) and read 3462 times:
the FCO route was running from and to Perth, i flew it with some crew from NZ and i found them to be terrible, so much so that i wrote to QF expressing how rude some of them were.
but, yes they do use crew from NZ unfortunately.
a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
777ER From New Zealand, joined Dec 2003, 11318 posts, RR: 17 Reply 5, posted (8 years 7 months 2 days 18 hours ago) and read 3407 times:
AIRLINERS.NET CREW FORUM MODERATOR
I think its good for QF to use NZ based crew, even thou Australians might not like it. It provides different cultures for airline passengers to experience.
but, yes they do use crew from NZ unfortunately. Got to Expect that from an Australian
If you didn't enjoy the QF experience that day then fly on a different airline
Everyone will experience rude cabin crew on a flight, its just a way of life.
TBCITDG From Australia, joined Jan 2004, 921 posts, RR: 3 Reply 7, posted (8 years 7 months 2 days 17 hours ago) and read 3324 times:
QF never flew AKL based crew to and from PER. All they merely did was to operate from AKL to Europe and the States.
AKL crew as with BKK crew are worked to the ground. They are not direclty even employed with QF. Their wages are far less than that of Aussie crew, travel benefits are almost non existent let alone their super annuation. So you can imagine the "disscontent" that they feel since they are doing the exact same job as Australian crew for less $$,less days off etc etc etc
Even though QF puled out of EZE,CDG,FCO their AKL crew base have increased (so I've been told) and now operate on all flights from MEL,BNE,SYD to the states.
Qantas077 From China, joined Jan 2004, 5746 posts, RR: 49 Reply 8, posted (8 years 7 months 2 days 17 hours ago) and read 3312 times:
it's my countries airline of which i own shares, it's not for you to tell me to fly another airline on that day, how else do you think i was going to get from Rome to Perth seeing as my journey was already with QF? i didn't employ the crew, though as a shareholder i'm entitled to speak out against crap service by people that aren't even Australian. if your going to work for OUR airline then make sure you do it with the same service and quality provided by our Australian crews.
i flew QF to FRA with an all australian crew which were fantastic, then i get on a flight from FCO-PER 2 weeks later with a crew of rude, disinterested foreigners serving me on our national carrier.
if the NZ crew's feel the need to serve in such a manner then maybe they should go work for another airline.
a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
Qantas077 From China, joined Jan 2004, 5746 posts, RR: 49 Reply 13, posted (8 years 7 months 2 days 17 hours ago) and read 3272 times:
TBCITDG
100% agree with that, i don't care what conditions or contract they work under, if there working the job they should do it with the level of professionalism offered by the Oz based crews, if they don't like they should leave.
a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
Qantas077 From China, joined Jan 2004, 5746 posts, RR: 49 Reply 14, posted (8 years 7 months 2 days 17 hours ago) and read 3257 times:
it doesn't take much to become a QF shareholder mate, and i'd rather the company pay Australian's, i don't care how underpaid they are, you don't provide quality service or dislike the conditions then you should be out the door. i'd rather QF pay australians to provide bad service than foreign hired help.
btw, 49% of Qantas is owned by the public, i'm one of thousands with QF shares.
[Edited 2004-10-25 10:55:41]
a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
777ER From New Zealand, joined Dec 2003, 11318 posts, RR: 17 Reply 15, posted (8 years 7 months 2 days 17 hours ago) and read 3251 times:
AIRLINERS.NET CREW FORUM MODERATOR
Qantas077
Weither you like it or not QF will employee FAs from another country.....its just to save money. Since your a "shareholder" you should be happy that QF are not spending heaps of money on wages, so stop your bickering. How can you be 100% sure that the FCO-PER sector was by kiwi employees? Or did you just come to your conclusion that they were kiwis because of the bad service?
TBCITDG
Air New Zealand employees are knowen around the world for their "Warm Welcome".
Qantas077 From China, joined Jan 2004, 5746 posts, RR: 49 Reply 16, posted (8 years 7 months 2 days 17 hours ago) and read 3230 times:
did you not read what i said, QF sector to Per was ops by Perth crew, i know the FCO-SIN flight was ops by Nz crew, the whole crew was from Nz and clearly had it on there badges. read reply 10 and i know the difference between Kiwis and Aussies.
when i say FCO-PER i mean that the flight down to Singapore was ops by NZ crew and the flight to PER was ops by Aus crew, the reason why i said FCO-PER is cos its the same flight number on the same plane all the way
[Edited 2004-10-25 11:06:44]
a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
HAINOZ From Australia, joined Sep 2004, 7 posts, RR: 0 Reply 18, posted (8 years 7 months 2 days 16 hours ago) and read 3120 times:
Can someone shed a bit of light??? If the NZ crews operated the FCO to SIN flights how did they rotate back to AKL? Do the NZ crews still operate any Asia to Europe flights or are they limited to the AKL-LAX-AKL flights now?
777ER From New Zealand, joined Dec 2003, 11318 posts, RR: 17 Reply 19, posted (8 years 7 months 2 days 16 hours ago) and read 3109 times:
AIRLINERS.NET CREW FORUM MODERATOR
HAINOZ, firstly welcome to a.net. Hope you enjoy your hopfully long stay. If NZ crews did do the FCO-SIN flights then the could have non-reved the rest of the way back to AKL
Qantas077 From China, joined Jan 2004, 5746 posts, RR: 49 Reply 20, posted (8 years 7 months 2 days 16 hours ago) and read 3103 times:
or worked flights back to Oz and nonrev from syd, bne or mel to akl, i don't think QF would nonrev 16 crew to akl all at once, maybe make them work a flight to Oz n nonrev from here.
a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
HAINOZ From Australia, joined Sep 2004, 7 posts, RR: 0 Reply 21, posted (8 years 7 months 2 days 16 hours ago) and read 3080 times:
777ER - Thanks for the warm welcome. Although mentioned in earlier posts that the NZ crew wages are lower than those of their aussie conterparts, it seems like an awful lot of non utilized crew time deadheading them back and forth from Asia to NZ for what in essence would have been a 3 or 4 day trip SIN/FCO. I'm sure QF knows what they are doing and have all the logistics of crew cost figured out to the last penny but IMHO it seems like terrible waste of a crew deadheading to and from Asia. This of course would make more sense if QF had a direct service from AKL to SIN and worked the crew up to SIN and then over to a european destination but as we both know, they don't.
It's my understanding that the NZ based crews will soon be switching over from their current contractor to another one who has managed to obtain better wages, working conditions and career prospects for them. Hopefully they will benefit from this as will their moral.
Swiss-airplane From Switzerland, joined May 2000, 591 posts, RR: 4 Reply 22, posted (8 years 7 months 2 days 14 hours ago) and read 2959 times:
I really love Australia, but to be honest, I met a really wonderfull Kiwi FA last year on the CDG-SIN routing.. she was so nice.. gave me extra drinks, business class gifts, we even exchanged our mobile numbers and she kept me updated about the Alinghi race... She's a wonderful person...
on the other hand, I met also a lot of very nice Aussi crew members
Miami1 From Australia, joined Feb 2001, 706 posts, RR: 0 Reply 23, posted (8 years 7 months 2 days 12 hours ago) and read 2870 times:
Crew are seldom dead-headed. They were rotated through SYD/MEL/BNE to AKL. And there was usually only 4-6 Kiwi FAs on each crew.
AKL Based Long Haul crew are employed as contractors through Addecco - a separate company. BKK crew are also meplyed through Addecco. AKL Based LH crew are soon to be transferred to Jetconnect - a wholly owned QF subsidiary.
NZ Domestic crews (they crew all NZ Dom and 733 Trans Tasman) are employed by Jetconnect. This company was set up using the remains of AWAS, contracted to Qantas.
With Addecco crew coming across to Jetconnect it will be split into two divisions.
TBCITDG From Australia, joined Jan 2004, 921 posts, RR: 3 Reply 24, posted (8 years 7 months 2 days 4 hours ago) and read 2677 times:
Better conditions?? No way! Why would QF paythem better and offer them better conditions?? All this simply menas is that everyones contracts will be re negociated.
The aother dilema with AKL crew is the fatigue issue. They have minimum days off at different ports unlike thier Australian work mates. One day here, one day there. This is another reason why I susspect Auckland has a high turnover of crew.
I've been told that the majorityod Auckland crew have a bad attitude because of the huge difference in conditions between them and even the Bangkok based crew. They don;t work harder because quite frankly put 'Why should we?'
25 ZKSUJ: Yes I agree that a job should be done professionally by ALL crew, but I also think that it is unfair to treat 'foreign' workers like crap. If you guys
26 Monkeyboi: I think if I seen a Flight Attendant job advertised with ANY airline but directly employed by 'X.Y.Z Agency' instead of the airline it would send the
27 Flyboy1980: New Zealand and Australia are virtually one country anyway - we can apply for any job in either country and there's no need for work permits, visa's e
28 NZ767: "And are you sure that those were NZ crews, or just aussie crews that talked properly." LMAO@SUH "New Zealand and Australia are virtually one country
29 Flyboy1980: I'm the first to stand up for New Zealand, especially when it's the Aussies giving us c**p I'm just saying, with regard to legal rights around working
30 Qantasflyer: To be honest this is a really horrible policy of employing crew from other countries. I would much rather QF employed all Australian crew. I cant help
31 Qantas077: i'd prefer QF keep jobs of cabin crew for Australian's, like i said i don't see BA and the like crewing there planes with aussies and i'm not sure we
32 ZKSUJ: FlyBoy has a point there. We and Oz are pretty much Buddy Buddy if you know what I mean. It would be easier for a NZer to get a job in Oz than in NZ i
33 ZKSUJ: Flyboy, when I said 'foreign' I did not intend it in a racist way. It is just that this thread singles out NZers from Aussies and classes us a 'foreig
34 Lufthansa: Guys guys guys Get with the 21 C. "i'd prefer QF keep jobs of cabin crew for Australian's, like i said i don't see BA and the like crewing there plane
35 Monkeyboi: Lufthansa is totally right. At BA we have loads of foreign based crews. There are bases in India, the middle east, egypt, brazil, venezuela, singapore
36 Miami1: "i'd prefer QF keep jobs of cabin crew for Australian's, like i said i don't see BA and the like crewing there planes with aussies and i'm not sure we
37 AnsettB727: I love NZ and, even though there are many similarities between our countries, there are also good arguments for keeping the two cultures distinct. Goo
38 ZKSUJ: While I do agree that an airline can represent a country, I still think that foreign based crews are a good idea. I admit that I feel very patriotic w
39 AirNewZealand: Hi there guys, Been away on a flight up to LAX... Now where do i start... Firstly as a AKL based crew member working for Qantas i have to strongly dis
40 Qantas077: it was a majority NZ crew as we were told this on an onboard announcement, think it was about 6 or so, it was a fco-sin flight at a time when fco was
41 Monkeyboi: I think this whole subject reflects badly on ozzies tolerence of foreigners. I can't think of many major western airlines that DON'T employ a large pr
42 ZKSUJ: Monkeyboi... Exactly the point I was making in post 38 when I said that foreign crew are a good thing. AirNewZealand... Sorry. I know that you guys kn
43 AirNewZealand: Hey guys... Let me give you an idea of how we work... This is a typical FRA roster for us Kiwi crew... AKL-BNE-SYD(Work) Layover: 49hours New Crew SYD
44 Qantas077: airnz i'll look past your comment's, i'm not about to sit here and ramble on about who she is or isn't, that's your opionion and so be it. fact as sta
45 AirNewZealand: Qantas077... This is the last i have to say, i canot be bothered arguing and wasting my energy on someone who thinks only "foriegn crews" treat pax as
46 777ER: Qantas077 If that trip report is by you then how come you started a new a.net username when you had an already good a.net username (Qantas005)? I have
47 Qantas077: changed it cos i didn't want to pay the monthly f/c fee, so i got a new username a few months back, if you clicked on my old details you'll see that.
48 777ER: Qantas077 After reading your trip-report on your web-site I can NOT find anywhere it says that the QF flight with the rude crew were New Zealanders. B
49 Qantas077: oh i'm not gonna get all friggin technical, your gonna tell me next i edited the flight report here, fact is, a few members on the flight were from NZ
50 TBCITDG: AirNewZealand: You guys never complain?? Yeah right!!!!!!!!!!!!!! Next time I am in the aft galley and over hear how dreadfull the conditions are I wi
51 AirNewZealand: Hi there TBCITDG... This is no bull... I am simply stating "facts" from what i have seen... If you read a little closer you will see that i have writt
52 Upupandaway: conspiracy theory - perhaps airnz is secretly paying one or two nz based crew to make Qanatas look bad!
53 777ER: Qanatas look bad! Thats a new way to spell Qantas
55 ClassicLover: Interesting to read the opinions of cabin crew and to have some dirty laundry out there for all of us to see. It's a shame those people who complain s
56 777ER: was supposed to be qanztas Goodness that is also another way of spelling Qantas on a.net
57 ZKSUJ: "Goodness that is also another way of spelling Qantas on a.net" You guys missed out the most popular mispelling...QUANTAS
58 777ER: You guys missed out the most popular mispelling...QUANTAS And yip that is the 100% most favourite way of mispelling Qantas.
59 Monkeyboi: just outta curiousity to you guys (oz or NZ based) that work on board together....what is the atmosphere like onboard the average flight? The oz crew
60 GlobeTrekker: Just out of curiousity...do the NZ based crew receive any travel benefits at all? Happy & safe flying, GlobeTrekker
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