SNBA From France, joined Oct 2004, 203 posts, RR: 0 Posted (10 years 9 months 1 week 5 days 10 hours ago) and read 5649 times:
Whilst other airlines are cancelling the free meals and service on board their planes, SN Brussels Airlines is investing in in-flight products. As from 1st March, SN Brussels Airlines started offering a new and trendy "Brussels Bistro" meal in economy class (hot meals, even on intra-european flights!). As from April the service in the long haul business class has radically changed. Quality has never been more important for SN Brussels Airlines. That's why I often choose flying them...
What do you think about SN Brussels Airlines level of services?
7LBAC111 From United Kingdom, joined Jul 2004, 2566 posts, RR: 33
Reply 1, posted (10 years 9 months 1 week 5 days 10 hours ago) and read 5578 times:
Quality has never been more important for SN Brussels Airlines. That's why I often choose flying them...
Sounds like an advert from a newspaper.
Granted SN are improving their service - even from the UK we have had positive feedback from our travellers. Quite a change from SABENA Such A Bad Experience Never Again
Debate is what you put on de hook when you want to catch de fish.
Geoffm From United Kingdom, joined Feb 2004, 2111 posts, RR: 6
Reply 4, posted (10 years 9 months 1 week 5 days 6 hours ago) and read 5474 times:
They certainly must have improved then. Granted I haven't flown them for several years now, but back in the late 90s they were quite "forgettable". In other words, the sort of experience which wasn't necessarily bad, but then neither was it any good!
Actually, come to think of it, their UK flights always seemed to be late... but then maybe I was unlucky.
SNBA From France, joined Oct 2004, 203 posts, RR: 0
Reply 9, posted (10 years 9 months 1 week 5 days 6 hours ago) and read 5438 times:
Peàrson! Some information for you... Please read below :
Press Release Detail
SN Brussels Airlines posts positive half year results
Thursday, September 09, 2004
SN Brussels Airlines posts a positive net result of 1,93 million euro for the first half year 2004. In ongoing difficult market conditions that force extreme vigilance on costs, the full service airline welcomed 12 percent more passengers and increased its revenue with the same percentage. “The market outlook is challenging?, says Chief Executive Officer Peter Davies.
Financial and Operational Highlights First Half Year 2004
SN Brussels Airlines has generated euro 286,8 million revenue in the period January-June 2004 : euro 131,29 million in Q1 and euro 155,5 million in Q2.
The company has achieved an operating result of euro 3,78 million euro (operating loss of –2.6 million in Quarter 1 and operating profit of 6,39 million in Q2) and a positive net result of euro 1,93 million (net loss of –4,47 million in Quarter 1 and a net profit of 6,41 million in Q2).
The total revenue increased in the first six months of the year with 12 pct to euro 286,8 million while the operating cost remained stable at euro 283, 01 million resulting in an operating result of euro 3,78 million compared to an operating loss of euro –25.4 million during the same period of 2003. The company achieved a positive net result of euro 1,936 million compared to a net loss of euro - 23,4 million in the first six months of 2003.
During Quarter 2, total revenue amounted to euro 155,502 million. SN is able to report an operating result of euro 6,39 million for Q2 and a positive net result of euro 6,41 million for the second quarter.
As previously announced, during the traditional weak Q1 SN Brussels Airlines generated euro 131,29 million total revenue, a better than expected operating loss of euro – 2,6 million and a net loss of euro -4,47 million.
Expansion and service
The network expanded with new own operated routes to Istanbul, Moscow, St Petersburg, Porto and Naples. Thanks to fleet optimisation efforts all these new routes were introduced without adding extra aircraft. Contracts with tour operators in France, Switzerland, Belgium and the UK have allowed SN to develop a strong charter activity.
Punctuality remained very high and the in-flight service was awarded the prestigious ‘Airline Excellence Award 2004’ from the well known Skytrax Research Company.
The positive results were achieved in the face of ongoing difficult market conditions. SN is happy with the huge turnaround that was realised. “But more than ever, we have to stay with both feet on the ground?, says Chief Executive Officer Peter Davies. “There is no room for complacency in this tough industry. Fuel prices are going up so rapidly that they take out a very large part of all cost savings and revenue increases we are realising.?
The current fuel prices and the severe competition force SN to flexibility and extreme vigilance on costs as the pressure on yields is high. Peter Davies: “Although we have realised an encouraging half year profit, our profit margin is still small and the market outlook is challenging. We continue to build a solid base for our further development and that will require continuous efforts from all our employees.?
Floris From Netherlands, joined Jun 2003, 243 posts, RR: 0
Reply 10, posted (10 years 9 months 1 week 5 days 5 hours ago) and read 5416 times:
Sounds like an advert from a newspaper indeed, and coming from someone with the username SNBA it doesn't sounds objective
Anyway, I have flown them on business trips a number of times, but find the service on BA, LH and KL to be superior to SN. They are just one of the smaller European carriers and most likely will not survive in the long run.
SNBA From France, joined Oct 2004, 203 posts, RR: 0
Reply 11, posted (10 years 9 months 1 week 5 days 5 hours ago) and read 5395 times:
Indeed... this is a press release taken from SN Brussels Airlines website...
and... indeed, I am an "SN Addict"!!! I really appreciate flying them... far away from my past LH, KL, BA and AF experiences!!!
Stall From Switzerland, joined Apr 2004, 257 posts, RR: 0
Reply 12, posted (10 years 9 months 1 week 5 days 5 hours ago) and read 5400 times:
I flew yesterday from BRU to GVA in economy and I must say that the service was simple but nonetheless very good and efficient.
What surprised me was that they were only two (2) flight attendants for an Avro 100. Sure they would be really busy to manage around 90 passangers in case of emergency.
Jumbolino From Germany, joined Mar 2001, 490 posts, RR: 16
Reply 13, posted (10 years 9 months 1 week 5 days 5 hours ago) and read 5393 times:
SN Brussels ? PERFECT !
if you compare, what you pay and what you get for, they beat their competitors around a lot
PS: I'm not working for SNBA but during the last years I had a lot of flights on a lot of different european airlines (short/medium haul)
and on OS I saw an empty desk, LX too and SNBA I have gotten 2 sandwiches, coffee and a drink (same range of flight time), not to mention that I paid more for the lousy OS service :-(
and the same price for LX as for SNBA (and second mentioned I got a lot more for the money paid) - and at least - all 6 SNBA flights I had landed on time
of course the other's mentioned did not (all dba flights and a lot of LCC's I had where also on time).
Apuneger From Belgium, joined Sep 2000, 3032 posts, RR: 11
Reply 21, posted (10 years 9 months 1 week 4 days 3 hours ago) and read 4999 times:
Last time I flew them was back in July, FCO to BRU and with only 2 cabin crew on board (+ 2 flight crew of course), the service was just superb. During this ~2 hour flight, every pax was eating and/or drinking the whole time, for free. The cabin crew were constantly rushing with drinks and dinner plates.
They certainly beat IB, AZ and AB, the three other airlines I flew in that same period.