YUL2010 From Canada, joined Jun 2003, 320 posts, RR: 19
Reply 1, posted (10 years 10 months 1 week 4 days 19 hours ago) and read 3015 times:
It's a charter, so you can't expect it to be great. I've heard mixed reviews about them. Some say the legroom is unbearable for flights over 3 hours. Some don't mind them at all and appreciate their low fares to European destinations.
I've also heard that their A330s are much more comfortable than their A310s.
Caribb From Canada, joined Nov 1999, 1646 posts, RR: 8
Reply 2, posted (10 years 10 months 1 week 4 days 12 hours ago) and read 2865 times:
Their A330-300 has the same number of seats as the A330-200 so the -300s are a bit roomier by what I understand. Like the other post above the reviews are mixed on service and comfort. It is afterall a low cost carrier and charter operator.
Canuckpaxguy From , joined Dec 1969, posts, RR:
Reply 4, posted (10 years 10 months 1 week 4 days 10 hours ago) and read 2836 times:
Oh I am the WRONG guy to ask....PAY THE EXTRA MONEY AND FLY ANOTHER CARRIER!!! If you MUST fly TS, upgrade to Club Class.
It's virtually impossible to find out what the seat pitch is on their planes --- believe me I've looked. What's the minimum? 28"? Roominess? Forget it.
I've flown on TS few times, usually to Mexico from Toronto and every time I get off the plane, I vow to never do it again. I find their f/a crew to be miserable, despite my best efforts to get them to crack a smile. I'm also not the only one who's noticed the F/As have a habit of serving the meal as soon as they're airborne and then disappear for the rest of the flight.
Their customer service attitude on the ground is equally poor. I've actually had an agent say to me once "Hey, you get what you pay for!" after I looked disappointed with one of her answers. (I guess she had a point though).
Good points (in an attempt to be fair)
1. Their new logo is nice.
2. The pasta they served me last time was pretty decent.
3. Gotta give Captain Piche credit for landing the leaky 330 in the Azores.
EurostarVA From Bahrain, joined May 2002, 1296 posts, RR: 7
Reply 5, posted (10 years 10 months 1 week 4 days 4 hours ago) and read 2743 times:
I flew with Air Transat from Montreal to Puerto Vallarta last February. The aircraft was an Airbus A310 and since we were assigned seats near the emergency exit, our legs did not ache during the 4 hour flight. I do recall however that the cabin was very dense with passengers so I can only imagine what the other passengers went thorough.
That flight was my first charter flight experience and since I travel regularly on major, scheduled carriers, I noticed that the Air Transat service was sub-standard. HOWEVER, since we paid C $ 1,100 for a one-week, all inclusive package (air fare, hotel, 3-daily means, and transportation), I couldnt care less whether the flight attendant smiled or whether my legs were cramped on another seat. The bottom line is that is it is GREAT value for money and I would certainly fly Air Transat again..........speaking of which....getting a bit nostalgic thinking of beautiful Puerto Vallarta
Skysurfer From United Kingdom, joined Sep 2004, 1144 posts, RR: 11
Reply 13, posted (10 years 10 months 1 week 12 hours ago) and read 2309 times:
I've flown Air Transat MAN - YYZ on 2 occasions.First time was on a 757 and the last time was one of their L1011's. The service was as good as can be expected although at only 5ft 9" my arse and legs were killing me only 2 hours into the flight, and i pretty much ran a marathon pacing up and down the single aisle of the 757. The tristar was shabby inside, altho i remember having slightly more leg room. I deliberatly chose the flight to get to fly on an L1011 too, and i wasn't disappointed....just surprised when the whole aircraft shook and shuddered upon takeoff. Their fares are pretty reasonable and i found their staff to be pretty friendly, my mum just flew on one of their A310's although she didn't remember anything else because she's scared of flying. I don't remember what the food was like, but then again i used to be an airline caterer so i'm not too keen on airline food to begin with.
In the dark you can't see ugly, but you can feel fat
CPDC10-30 From United Kingdom, joined Feb 2000, 4908 posts, RR: 22
Reply 14, posted (10 years 10 months 1 week 10 hours ago) and read 2280 times:
I flew the A330-300 to Florida, I would hate to think how bad the legroom on the A330-200 would be for a transatlantic flight. Sure, the price may be a bit lower, but never in most cases drastically lower than scheduled airlines. They are fine for a flight to the Caribbean or Florida though. The seat pitch on the L1011 was pretty good, too bad they're gone.
Ktachiya, Quebec is still part of Canada unless you got the results mixed up from 1995