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Supreme Court Allow AI To Use Untrained Cabin Crew  
User currently offlineB747-437B From , joined Dec 1969, posts, RR:
Posted (11 years 6 months 1 day 17 hours ago) and read 3703 times:

The Supreme Court of India on Friday overruled a Bombay High Court order that restrained Air India from utilizing cabin crew who had not completed safety training.

The original order had been passed by the High Court following a petition by the Air India Cabin Crew Association union on the grounds that this was a violation of DGCA regulations. Air India countered that this was actually a commercial interest petition, since union members are entitled to shortfall pay when flights operate with less than prescribed complement of crew on board.

The DGCA clarified to the court on Friday that using untrained crew above the minimum complement required does not compromise the safety aspects of the flight.

The court ruling requires that the untrained crew wear different uniforms and badges identifying them as hospitality staff. Air India intends to staff Boeing 747-400s with 12 trained crew and 7 untrained crew.

4 replies: All unread, jump to last
User currently offlineCha747 From United States of America, joined Dec 2003, 821 posts, RR: 5
Reply 1, posted (11 years 6 months 1 day 16 hours ago) and read 3640 times:

Soooo... they're going to be like sari-clad Hooters Air Girls, right??  Love

(**Note to all sensitive types in this forum...I am just kidding**)

You land a million planes safely, then you have one little mid-air and you never hear the end of it - Pushing Tin
User currently offlineNwacrew From United States of America, joined Apr 2003, 311 posts, RR: 0
Reply 2, posted (11 years 6 months 1 day 5 hours ago) and read 3452 times:

What functions are the hospitality staff to perform onboard? ("I'm sorry sir, I can't bring you a coffee, I'm hospitality staff...")

And in an emergency, are passengers supposed to know to look to the cabin crew for direction, and not the untrained hospitality staff?

My 30 years experience in inflight service tells me this is a bad idea...

User currently offlineB747-437B From , joined Dec 1969, posts, RR:
Reply 3, posted (11 years 6 months 1 day 3 hours ago) and read 3386 times:

Nwacrew, how is this any different from NWA's "interpreters" that are used on Asian and India routes? They too are not classified as Flight Attendants but rather as additional crewmembers.

The minimum complement for operating a 744 is 11 cabin crew and Air India will be operating it with 11 trained union crew, 1 trained management supervisor and the remainder hospitality staff who will handle duties without an operational safety component such as meal service, etc... If it is safe for the airline to operate with 11 trained crew and nobody else, surely it is just as safe to fly with 11 trained crew and other folks who are essentially airborne waitresses.

User currently offlineBellerophon From United Kingdom, joined May 2002, 586 posts, RR: 58
Reply 4, posted (11 years 6 months 9 hours ago) and read 3210 times:


...If it is safe for the airline to operate with 11 trained crew and nobody else, surely it is just as safe to fly with 11 trained crew and other folks who are essentially airborne waitresses...

Absolutely correct.

If you have the required minimum number of fully trained cabin crew, in uniform, on board, then from a safety viewpoint it doesn't matter how many other workers you have on board.

It might make a difference to the level of cabin service, but not to safety.

This sounds like a cabin crew union squabble regarding extra payments which was dressed up to appear as a safety issue, and which the High Court fell for.

The Supreme Court of India seems to have been somewhat wiser!



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