Sevenair From United Kingdom, joined Feb 2001, 1728 posts, RR: 0 Reply 2, posted (9 years 1 month 3 days 20 hours ago) and read 2342 times:
well, in faburary, it will be my first ever EZY flight. im quite looking forward to it. it depends who you ask in the UK-to some they are a fun quirky company-and that image just didnt come accross in the TV ad-it was actually quite naff!
I think EZY are doing well, and they are a relative newcomer to NCL, and they keep ading on new routes! they are one of the most successful airlines in Europe, and best of all-they are British
EZYAirbus From United Kingdom, joined Sep 2003, 2457 posts, RR: 53 Reply 5, posted (9 years 1 month 3 days 20 hours ago) and read 2303 times:
Passenger figures are very high at the moment, the highest ones are the sunny destinations, i.e Malaga, Palma, Faro and Alicante, soon we be seeing very high numbers on Geneva, Basle etc for people going off skiing.
I think quite a few of your British friends are wrong! easyJet have had a pretty turbulent year until recently. Share prices tumbled amid profit warnings and rising fuel prices, but recent figures seem to have pleased most, with the shares climbing again and a fairly big buy-in by Icelandair Group.
I haven't seen the U2 advert on television, but I did once see one in a cinema which was less than impressive. Very boring. But then, as has been mentioned, they're not going to chuck in wads of cash to produce a Hollywood-style commercial, are they?
Delboy From United Kingdom, joined Jun 2001, 722 posts, RR: 0 Reply 8, posted (9 years 1 month 3 days 18 hours ago) and read 2166 times:
Well I have to admit that I now use Monarch Schedule when we go to the holiday retreat in Marbella because they are cheaper than EZY. You can also book your Summer flights much earlier with MON than EZY.
The only rub is that MON have stopped the free meal/drink service next summer, will look comical when everone opens up the home made sarnies.
Aviationfreak From Netherlands, joined Nov 2003, 1166 posts, RR: 43 Reply 11, posted (9 years 1 month 2 days 16 hours ago) and read 1864 times:
Didn't see the UK ad, but I find the EZY ads out here in the Netherlands always funny. They are always picking on KLM. One ad showed a swan boarding an EZY a/c with the following Dutch expression as a comment: "Why should you pay yourself blue?" Just hilarious!
I love both Airbus and Boeing as much as I love aviation!
Lowsonboy From United Kingdom, joined Aug 2001, 275 posts, RR: 0 Reply 13, posted (9 years 1 month 2 days 11 hours ago) and read 1780 times:
EZY seem to be trying to market themselves as a friendly, cuddly and quirky LCC, as opposed to, eg. Ryanair who simply strongly promote their low fares. A whole load of new posters have appeared behind EZY check-in at LGW telling staff to always treat customers with utmost respect and empathy, etc.... somehow I can't see FR doing that!!
AnsettB727 From Australia, joined Mar 2004, 214 posts, RR: 0 Reply 14, posted (9 years 1 month 2 days 8 hours ago) and read 1760 times:
Which one are you talking about ACAfan?
There was a new "I Still Call Australia Home" ad on at superbowl time this year.
Those ads, the one before done with the Australian Girls' Choir, was the most ambitious ad ever made for an Australian company I believe. I don't know if it cost them AUD$10m, but it cost them a lot. Still sends shivers up my spine: it's the best ad.
Sevenair From United Kingdom, joined Feb 2001, 1728 posts, RR: 0 Reply 15, posted (9 years 1 month 1 day 22 hours ago) and read 1726 times:
lowson-i agree, but i think EZY have to work hard to get away from the negative image portrayed on Airline-sure it does EZY good by highlighting problems passengers bring (thus reducing them in the future!), but i think FR problems would be worse-that coupled with the Hitler-esque staff would cause commotion. 'cute and cuddly' is a message i tihjhnk EZY are trying to get accros
Pe@rson From United Kingdom, joined Jan 2001, 19023 posts, RR: 53 Reply 16, posted (9 years 1 month 1 day 22 hours ago) and read 1709 times:
"A whole load of new posters have appeared behind EZY check-in at LGW telling staff to always treat customers with utmost respect and empathy, etc.... somehow I can't see FR doing that!!"
What you - and everyone else - must remember is that probabl 99% of all passengers flown by both FR and U2 are probably treated perfectly well. You only hear the 'bad' stories and cases, because they're the most newsworthy.
I'll have to consult my book for the exact figure, but FR now offers its employees an incentive - like £100 or something - if they go above and beyond what is expected of them when dealing with customers. This, I think, goes someway to illustrate that FR does indeed take its customer service seriously, which is why you'll almost certainly receive a friendly, happy smile and professionalism onboard its flights.
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
Rwylie77 From United Kingdom, joined May 2004, 367 posts, RR: 2 Reply 17, posted (9 years 1 month 1 day 18 hours ago) and read 1657 times:
At the end of the day Ryanair and EasyJet are doing a great job opening up air travel to people who couldn't previously afford it. In this weeks Airline Weekly magazine there is an article stating that over 60% of EasyJet customers are new customers created by the low fare.
Thowman From United Kingdom, joined Jul 2004, 363 posts, RR: 3 Reply 21, posted (9 years 1 month 1 day 11 hours ago) and read 1581 times:
Why do they need to advertise on TV? I would of thought they get enough airtime from the show "airline". How many years has it been going now?
Even though it is not always in a favourable light, the old adage applies, all publicity is good publicity..... and I would personally never go anywhere near EZY's customer service desk at LPL after watching it!