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Airbus Bad Quality! For Sure Our A-319!  
User currently offlineDelta777Jet From Germany, joined Jun 2000, 1264 posts, RR: 3
Posted (9 years 10 months 1 week 3 hours ago) and read 12281 times:

Hi there,
I work for an european low cost carrier! We have got new Airbus A-319 which are only a few month old, but they are very bad quality! Why?

- a lot of seats are broken (both bottoms and seat backs!!!)
- the coffee maker leaks!
- the overhead compartments brake!
- the CIDS System (On Screen Panal where you can regulate light, water, music etc. fails a lot of time!

Our flight report is full of cabin failure!
Is the 737 just a better product? We did not have that many problems with them!




Fly easyJet
48 replies: All unread, showing first 25:
 
User currently offlineBR715-A1-30 From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 10 months 1 week 3 hours ago) and read 12188 times:

I hate to be the one to say this, but alot of those symptoms you described sound like the AIRLINE just isn't taking care of their NEW planes

User currently offlineDelta777Jet From Germany, joined Jun 2000, 1264 posts, RR: 3
Reply 2, posted (9 years 10 months 1 week 3 hours ago) and read 12153 times:

Well, we do have 737-300/700 in our fleet as well, and we do take care of them! We never had the problems with our Boeing fleet! I personally prefer to work on the airbus I just think that the Boeing planes are better quality! Or did Airbus just build for us a cheaper version as we are a low cost carrier and we got a good deal?



Fly easyJet
User currently offlineRJ111 From , joined Dec 1969, posts, RR:
Reply 3, posted (9 years 10 months 1 week 3 hours ago) and read 12098 times:

Hate to break something else to ya but Airbus dont make the seats or the freaking coffee machine.

[Edited 2004-11-15 02:57:09]

User currently offlineBoeing4ever From , joined Dec 1969, posts, RR:
Reply 4, posted (9 years 10 months 1 week 3 hours ago) and read 12084 times:

This just sounds like wear and tear that any aircraft has. How often does the A319 get worked up?

Seriously, you should take a look at LOT's 767s. It'd be nice if LOT would give those planes a break once in awhile to take care of such details.

B4e-Forever New Frontiers


User currently offlineGearup From Canada, joined Dec 2000, 578 posts, RR: 1
Reply 5, posted (9 years 10 months 1 week 3 hours ago) and read 12068 times:

Methinks you are just trying to ignite another A v B battle!


I have no memory of this place.
User currently offline2H4 From United States of America, joined Oct 2004, 8955 posts, RR: 60
Reply 6, posted (9 years 10 months 1 week 3 hours ago) and read 12060 times:
AIRLINERS.NET CREW
DATABASE EDITOR

Is it possible the variations in build quality can be attributed to individual component and interior manufacturers as opposed to airframe manufacturers?


2H4



Intentionally Left Blank
User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9634 posts, RR: 52
Reply 7, posted (9 years 10 months 1 week 3 hours ago) and read 12033 times:

Aren't seats installed by the carrier or the carrier contracts someone to do it for them? I thought the airline is what decided the seats. Some of your problems seem rather small and might just be teething issues with new equipment. No one every really likes change. The 73G and A319 probably have the same problems. They are both state of the art modern planes that have found success with multiple carriers. Certain mentioned things seem like they signal a problematic maintenance department, misuse or an airline cutting short and ordering lower quality parts to save cash. I am not implying any of these things specifically, but I doubt it is a problem that is specific to the plane.

I hope things get better with your carrier and its airplanes. The airline is probably working hard so that they can get a higher reliability which will save costs. Every plane has its problems, be thankful that they aren't like the Comet with planes disappearing out of the sky. The comet had real problems when it was introduced, fortunately no planes operating in Europe or North America have these problems anymore.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineDfwRevolution From United States of America, joined Jan 2010, 977 posts, RR: 51
Reply 8, posted (9 years 10 months 1 week 3 hours ago) and read 12020 times:

Sometimes you just get a bad aircraft. Maybe it rolled off the line on a Friday and the workers were eager to leave for the weekend  Big grin

I wouldn't take your personal experience with one (or a limited number) of aircraft as a indication of Airbus quality as a whole.

Is the 737 just a better product? We did not have that many problems with them!

Boeing went through a phase where 737NG quality dipped very low in ~1998. It was also with cabin fittings and non-critical components, but still very frustrating to the opperators. What happend was Boeing tried to ramp-up production but the cabin just couldn't be put together that quickly. It took Boeing a while to get the quality back under control, but now the 737NG line is just fine.

Occasionally you get a bad batch.. it happens...


User currently offlineBoo25 From United Kingdom, joined Dec 2003, 294 posts, RR: 0
Reply 9, posted (9 years 10 months 1 week 3 hours ago) and read 12012 times:

Exactly - seats and bev makers are from elsewhere.....

We have 60 A320s / A319s - never found a problem with lockers - must be rough treatment!
Never seen a CIDS panel fail.

Though - the toilet sinks are always blocking - and galley sinks too....

Apart from that ,seems quite robust!

Flew on a 6 year old 757 the other day with 15 deferred defects !


User currently offlineFlyabunch From United States of America, joined Nov 2004, 517 posts, RR: 4
Reply 10, posted (9 years 10 months 1 week 3 hours ago) and read 11992 times:

I have been on plenty of new planes from both Boeing and Airbus. While I think I have noticed fewer overall problems on Boeing jets, I have noticed plenty of probems on both 320's and 737's with their cabin electronics and lighting. They are way too touchy.

I cannot count the number of times I have seen video displays go up and down for no reason on both A and B aircraft. It got to the point a few years ago on United that I told the FA on a brand new 320 that she needed to do a total reset in order to get the system to work. Another FA walking up the aisle started laughing and said to me "fly these often do you?".

These are complicated machines. I am glad the problems seem to be in the cabin and not the flight systems.

Mike


User currently offlineLnglive1011yyz From Canada, joined Oct 2003, 1608 posts, RR: 15
Reply 11, posted (9 years 10 months 1 week 2 hours ago) and read 11903 times:

Why even entertain a response to this guys?

It's evident that this is someone interested in starting this weeks flame of the week.

*Yawn*. this is getting terribly boring.

1011yyz



Pack your bags, we're going on a sympathy trip!
User currently offlineTungd From United States of America, joined Jan 2004, 103 posts, RR: 2
Reply 12, posted (9 years 10 months 1 week 2 hours ago) and read 11875 times:

RJ111 is correct, if not eloquent  Wink/being sarcastic. The aircraft, engine, systems, and other manufacturers are ultimately responsible for the overall operational "green" aircraft, including the airframe, flight deck, engines, etc.

Delivery airlines specify most of the passenger cabin equipment, and they are free to choose from many independent suppliers and manufacturers, some good and some bad. While it's unfortunate that your new planes seem to have inferior cabin equipment, it was your airline's choice to purchase less-than-top-of-the-line seats, bins, coffee makers, CIDS, etc. While these issues may create passenger safety issues, the basic aircraft was built to the same air-worthiness specifications as every other A319 in the world. I just hope your flight crew training and maintenance programs are of better quality than the seats!


User currently offlineUnited4ever From United States of America, joined Dec 2003, 291 posts, RR: 2
Reply 13, posted (9 years 10 months 1 week 2 hours ago) and read 11796 times:

You wouldn't have orange tails and seats that are specially designed with thinner backs to cram more in than the A319 was designed for, would you?

Mike


User currently offlineTheBigOne From United Kingdom, joined Sep 2004, 240 posts, RR: 0
Reply 14, posted (9 years 10 months 1 week 1 hour ago) and read 11635 times:

I traveled from PHL to LHR in October on a BA 777, only to see eight seats covered over with covers that said the seats were inoperative and not to be used. I generally find BA aircraft spotless, so I guess it happens to everyone! I guess with regards to the overhead lockers, I wonder if an unlimited hand luggage allowance by a certain new A319 operator might be having an impact!


Reach for the stars - they are closer than you think!
User currently offlineSwissa330 From Switzerland, joined Mar 2002, 613 posts, RR: 15
Reply 15, posted (9 years 10 months 6 days 21 hours ago) and read 10474 times:

Why are you complaining about Airbus, if it's the seats that are the problem? Buy better seats, and treat the plane like it shôuld be treated.

this makes me think of other serious problems. If the cabin is in such a desolate state, how is the cockpit.
Now... Me, and us guys here know that even Easy is not saving money on air safety, but average joe might someday get scared in a plane wherer everything is broken.
Wait until the very first Low Cost will crash, you will suddenly hear hundreds of stories about LCC, and people will be afraid to fly them...
Hope this never happens though!

Reminder: I'm not saying they are less safe.... Just saying that the average passenger projects the quality of the cabin to the overall quality of the airline- including safety.

Greetz



swissair/+/ we care
User currently offlineHAWK21M From India, joined Jan 2001, 31684 posts, RR: 56
Reply 16, posted (9 years 10 months 6 days 20 hours ago) and read 10307 times:

These are all minor LRU snags.I think the Airline can fix it by procuring the required spares.
I dont think the A319s can be blamed for them.
regds
MEL



Think of the brighter side!
User currently offlineKEESJE From , joined Dec 1969, posts, RR:
Reply 17, posted (9 years 10 months 6 days 20 hours ago) and read 10056 times:

RoseFlyer is right. The airlines specified / selected those seats. If you would put them in a Boeing they still be bad. Better send your own purchasing/ engineering department a mail...

The overhead compartments, CIDS System is a different story. Often customization is a reason for hick-ups.

More in general: new aircraft have an introduction phase that includes small adjustments / alterations as a result of operational feedback. Common practice.. Your 737 had it too, x yrs ago.


User currently offlineNavigator From Sweden, joined Jul 2001, 1207 posts, RR: 14
Reply 18, posted (9 years 10 months 6 days 19 hours ago) and read 9887 times:

The normal impression usually is that Airbus has an extraordinary high quality. Perhaps better than usual in the industry.

What you describe are buyer furnished equipment. This has nothing to do with Airbus. You can perhaps also fit them in Boeings and they function equally bad.

So on basis of what you write, you certainly can not judge Airbus quality.



747-400/747-200/L1011/DC-10/DC-9/DC-8/MD-80/MD90/A340/A330/A300/A310/A321/A320/A319/767/757/737/727/HS-121/CV990/CV440/S
User currently offlineAndreas From Germany, joined Oct 2001, 6104 posts, RR: 31
Reply 19, posted (9 years 10 months 6 days 18 hours ago) and read 9660 times:

navigator: Well put that is exactly as it is.

One point though: Just recently LH seems to have a minor problem with its supplier of aircraft seats. When I flew on an A 340 in June, there were 10 broken seats in economy on the way out, 3 or 4 on the way back in...fortunately they could relocate those passengers, but it was indeed strange, and one F/A told me (I asked her) that the problem did occur a gew times this year.

Now nobody will tell me LH does NOT take care of its aircraft, so I have to assume it's a problem of Recaro.



I know it's only VfB but I like it!
User currently offlineTs-ior From Tunisia, joined Oct 2001, 3481 posts, RR: 6
Reply 20, posted (9 years 10 months 6 days 18 hours ago) and read 9619 times:


Who are you "WE" ?!  Big grin


User currently offlineWGW2707 From United States of America, joined Aug 2003, 1197 posts, RR: 34
Reply 21, posted (9 years 10 months 6 days 18 hours ago) and read 9559 times:

Sounds to me like whoever built and maintains the interior on the Airbus is at fault, rather than Airbus themselves. BTW would I be correct in assuming you're at easyJet?

-WGW2707


User currently offlineKnoxibus From France, joined Aug 2007, 260 posts, RR: 23
Reply 22, posted (9 years 10 months 6 days 16 hours ago) and read 9052 times:
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CIDS system is very innovative and complex, as well as heavily customised, so its maturity is often bringing some small issues.

Since you are referring to a screen panel (Forward Attendant Panel), I guess you have the new enhanced CIDS which is still going through updates.

But it is a very nice system, and very user friendly. But it is strange for an Accountable Manager (whatever that means) to be able to critise systems that he doesn't know how they work or operate, unless you a have an avionics maintenance engineer background.

Last issue with CIDS I heard for a LCC in Germany was because they installed the wrong part number, so that's why it did not work  Smile

Care to share with us the name of your company (BWG maybe?), so that I can verify the opened issues?

If you are working with EZY, we are sorting out all the issues right now, at least regarding the CIDS.



No matter what anybody tells you, words and ideas can change the world.
User currently offlineGKirk From UK - Scotland, joined Jun 2000, 24936 posts, RR: 56
Reply 23, posted (9 years 10 months 6 days 16 hours ago) and read 9030 times:

Of course it's easyJet, what other European LCC operates 733,73G and 319?  Big grin


When you hear the noise of the Tartan Army Boys, we'll be coming down the road!
User currently offlineBestWestern From Hong Kong, joined Sep 2000, 7149 posts, RR: 57
Reply 24, posted (9 years 10 months 6 days 16 hours ago) and read 8972 times:

Now nobody will tell me LH does NOT take care of its aircraft,

LH aircraft always seem to have that 'new smell', and are in perfect condition, even those CRJ-100's



The world is really getting smaller these days
25 Pilotaydin : I think it sounds like you don;t like the airline, not really a question of A or boeing.... and ive flown jetblue many times...an all Airbus fleet...i
26 Post contains images Udo : Last time flying NWA's B757-300 I got only one drink and two F/As were really arrogant, so I was really pissed...I will never fly the B753 again! Rega
27 European : So we are talking about Easyjet then. Well - Is this a problem across the whole Airbus A319 fleet or just the Brand new ones that are not very old? Eu
28 NIKV69 : Hey Udo! Remember the last A & B thread we were involved in? Hehehe I will not say a word! As for Airbus I don't doubt their interior features may be
29 Hz747300 : I agree, the post is a little fishy. Seat damage is normal wear and tear--I was on a UA A320, and the seat pocket in front of me had no bottom. I put
30 Post contains images Udo : Hey Nicholas, we were involved in an A vs B thread? Really? My memory is not the best... Regards Udo
31 Btblue : Interesting how Delta777Jet has no further comment. Surely any good airline would have a schedule for mainenance/repair of their aircraft interiors. I
32 Scorpio : I would like to know what Airline owns the aircraft mentioned. Um... Hiw many European LCCs do you know that have 737-300s, -700s and are now taking d
33 MidnightMike : Most, if not all new airplanes have "minor" problems when they are received by the customer. It takes some time to work the kinks out. This is not an
34 Post contains images Ua777222 : The cabins of these a/c look spotless. Like any other airline/aircraft $hit breaks but it doesn't cripple the airline. After you get a new car stuff
35 Post contains images Jaspike : Of course it's easyJet, what other European LCC operates 733,73G and 319? Of course it's easyJet, look in the guy's signature Tom
36 Rossyboy : Don't blame the aircraft, blame the company...
37 Post contains images DABZF : Great way to disguise A vs B thread
38 Prebennorholm : Delta777Jet: I work for an european low cost carrier! We have got new Airbus A-319 which are only a few month old, but they are very bad quality! Why?
39 Stratofish : "One point though: Just recently LH seems to have a minor problem with its supplier of aircraft seats. When I flew on an A 340 in June, there were 10
40 Pelican : Recently I flew a few times with EZY A319s. While the cabin was spotless everytime one flight was delayed because of problems with the CIDS System. Af
41 Hz747300 : Recently I flew a few times with EZY A319s. While the cabin was spotless everytime one flight was delayed because of problems with the CIDS System. Af
42 Post contains images A340600 : Heya, Take it from someone who knows here the 319s are not turning out to be a success at EZY at the moment. I am an Airbus man and would fly the 319
43 LX23 : Funnily enough, the A319s that are now in LGW are those with the highest number of cycles/hours, as they are the ones that were delivered to EZS (and
44 NIKV69 : Udo, You don't remember that thread? Netiher do I! Hehehe I hope I don't fly any Airbus ant time soon, so I don't find out how cheap their interiors a
45 Jetboyflyhi : I have worked on a lot of aircraft an this is my detection........Airbus Is like the ERJ/135/145/170 ect. They are made cheap...Meaning It has a lot o
46 Minmiester : "I hope I don't fly any Airbus ant time soon, so I don't find out how cheap their interiors are!" When are people going to actually read and understan
47 Crazyboi : MinMiester - April 2007.
48 Baw716 : OK, since I'm on a roll, let me stick my two cents into this one. Aircraft quality has little to do with the manufacturer. They just put the plane tog
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