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Delta Business Elite Service Int'l  
User currently offlineSfoerik From United States of America, joined Oct 2004, 104 posts, RR: 0
Posted (9 years 7 months 4 weeks 1 day 5 hours ago) and read 3039 times:

I am looking for any feedback on Delta's Business Elite International service. I will be flying with them more in the future and want to know more about the seats, food, service, equipment etc.

Thanks much!


I will no longer stress about upgrades!
13 replies: All unread, jump to last
 
User currently offlineB4real From United States of America, joined Aug 2003, 2629 posts, RR: 6
Reply 1, posted (9 years 7 months 4 weeks 1 day 4 hours ago) and read 3028 times:

It is good. I think CO has a better product, even though DL is my airline of choice. If you are on the 777 a/c, BizElite is a noticeably different product.

Where will you be going?

Hope your travels go well!



B4REAL, spelled like it sounds
User currently offlineBustraveler From United States of America, joined Jan 2004, 102 posts, RR: 0
Reply 2, posted (9 years 7 months 4 weeks 1 day 4 hours ago) and read 3002 times:

I just flew Business Elite from Portland, OR to CVG round trip. Great seats, plenty of room, although not a full recline but I had no problem sleeping. Crew was AWESOME.....pretty good food but all served on one tray. I was on a 763 both ways and thoroughly enjoyed the experience. Enjoy!

User currently offlineCarfield From United States of America, joined Dec 2003, 1880 posts, RR: 9
Reply 3, posted (9 years 7 months 4 weeks 1 day 4 hours ago) and read 2972 times:

Here is a link to a Bizelite menu scanned by a member at flyertalk...
http://www.bitter.net/ft/newbemenu.jpg

Carfield



User currently offlineIslipWN From , joined Dec 1969, posts, RR:
Reply 4, posted (9 years 7 months 4 weeks 1 day 3 hours ago) and read 2942 times:

I've flown them a couple of times to Europe. I think that CO has a way better product. CO is the best way to travel when traveling internationally. Atleast that's what I think.

Joe


User currently offlineBestWestern From Hong Kong, joined Sep 2000, 7062 posts, RR: 57
Reply 5, posted (9 years 7 months 4 weeks 22 hours ago) and read 2871 times:

Aircraft - Excellent condition 767 and 777's
Punctuality - Better now that the MD11's are gone
Seat - Good - better on the 777, which are wider.
IFE - Good
Food - Regular
Crew - Terrible
Lounges - Terrible (the Biz Elite lounge in ATL is simply terrible)



The world is really getting smaller these days
User currently offlineAkjetblue From United States of America, joined Dec 2003, 790 posts, RR: 5
Reply 6, posted (9 years 7 months 4 weeks 22 hours ago) and read 2857 times:

Hmmm... You guys are tough critics!

I've flown Bizelite across the pond at least ten roundtrips, I was more than impressed. The IFE was wodnerful, the selctions of wines and food was wonderful! They're just more down to earth.The seats were more than comffy, and the inflight service was wonderful. The last time I flew I noticed that the F/As seem to get older and older on each trip, I guess they continue to cut F/As by senority which in turn removes the yonger prettier lasses! I've left out of most of DLs Intl airports (CVG, JFK, ATL, BOS) and honestly the nicest crews have been CVG based.

I don't think anyone could honestly say that they were disapointed after flying Delta's BizElite, you'd hafta be a real snob! Anytime you fly in first or J class I hope you apperciate that there are a great many person who probably will never get that expereince.

Sfoerik have a great trip, let us know what you think!

_Philzy_




Save a horse! Ride a Cowboy!
User currently offlineMats From United States of America, joined Jul 2003, 620 posts, RR: 1
Reply 7, posted (9 years 7 months 4 weeks 18 hours ago) and read 2809 times:

I've flown both Continental and Delta in Business. Here's what I think.
Better on Delta:
Cabin Crew. They're usually terrific, especially out of JFK and Cincinnati.
Way, way better than Continental.
Amenity Kit. From L'Occitane. Much better than Continental.
Lounges. I like the Business Elite lounges in ATL, CVG, and JFK
Concierges. They're usually very helpful on the ground at JFK and ATL.
Entrees. I think they're better on Delta. I often have the soup.

Better on Continental:
Seat. Although it's not the best thing ever, Continental's are somewhat
more comfortable.
Dessert. Continental offers a choice of fruit cobbler or ice cream.
Coffee. Continental offers cappucino and espresso.
Domestic first/business: Continental's is 5,000x better than Delta. Delta's business/first service on Transcon and Hawaii flights is ghastly.


User currently offlineBestWestern From Hong Kong, joined Sep 2000, 7062 posts, RR: 57
Reply 8, posted (9 years 7 months 4 weeks 18 hours ago) and read 2802 times:

Concierges. They're usually very helpful on the ground at JFK and ATL
Delta BizElite Concierges are gone.

Cabin Crew. They're usually terrific, especially out of JFK and Cincinnati.
Only Witnessed the cabin crew ex ATL, and BOS. The ATL crew are consistently terrible. BOS crew on BOS LGW were excellent whilst the route lasted.

Lounges. I like the Business Elite lounges in ATL

In comparison to BA or AF, the DL Biz lounge in ATL is terrible, and overcrowded.

I would put DL's J service in the second division of trans-atlantic carriers.

1st Divsion
British Airways
Air France
Virgin Atlantic
Lufthansa
Continental
Swiss
BMI

2nd Divison
Delta
American
Iberia
United
Northwest (A330)
SAS

3rd Division
Aer Lingus
Alitalia
Lot
Tap
Northwest (Dc-10)
Olympic





The world is really getting smaller these days
User currently offlinePanamair From United States of America, joined Oct 2001, 4860 posts, RR: 25
Reply 9, posted (9 years 7 months 4 weeks 14 hours ago) and read 2696 times:
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"In comparison to BA or AF, the DL Biz lounge in ATL is terrible, and overcrowded"

Have you ever tried any AF lounge at CDG Terminal 2? Aside from Terminal 2E which is unusable (but had a fantastic new lounge), all the other terminals are so poorly designed and engineered that the lounges are narrow, extremely crowded, and stuffy. The number of restrooms available in each of the lounges is also pathetic (in fact, in some of them, you have to exit the lounge and walk to the other side of the terminal to use the bathroom!)

I fly a B/E roundtrip every two to three weeks transatlantic and while it may not be as good as BA or VS, it certainly ranks up there in terms of overall experience. Seat comfort and f/as (ex-JFK) are much better than on AF, LH (haven't tried the lie-flats on AF/LH) LX (on the LX A332s), AA, and UA.


User currently offlineN6376m From , joined Dec 1969, posts, RR:
Reply 10, posted (9 years 7 months 4 weeks 13 hours ago) and read 2654 times:

Excellent IFE -

WHAT???????

They regularly show movies from 15 to 20 years ago. It got so bad that I now rent TV series DVDs (CSI, ER, the West Wing) and watch them on my laptop because I got tired of watching WORKING GIRL and WALL STREET.


User currently offlinePanamair From United States of America, joined Oct 2001, 4860 posts, RR: 25
Reply 11, posted (9 years 7 months 4 weeks 10 hours ago) and read 2563 times:
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"They regularly show movies from 15 to 20 years ago. It got so bad that I now rent TV series DVDs (CSI, ER, the West Wing) and watch them on my laptop because I got tired of watching WORKING GIRL and WALL STREET"

Only Channel 8 shows 'older' movies like "Working Girl" or "Wall Street". Channels 1 - 5 show the regular first-run or "just released on video" features that all airlines seem to show for the month while channels 6 and 7 show short-subject programs...


User currently offlineBestWestern From Hong Kong, joined Sep 2000, 7062 posts, RR: 57
Reply 12, posted (9 years 7 months 4 weeks 9 hours ago) and read 2512 times:

Panamair... Yes, I have tried the lounges in paris CDG, in 2C and 2F. You simply cannot compare the of these lounges to what passes for a business elite lounge in ATL.

Consider that the DL business Elite lounge is their premier lounge for international business passengers only, and the AF lounges deal with all C class passengers no matter where they fly. The DL lounge in Gatwick is basically in a basement also, with no services. The DL lounge in MUC is also very poor in comparison to the BA lounge in ATL (1 flight daily)

CDG beats ATL due to these factors.

1. No blaring over-loud TVs everywhere
2. Proper selection of magazines and newspapers in more than 1 language
3. Better selection of wines, champagne, beers
4. Proper view over the airport.
5. Comfortable, and private seating arrangements
6. They don't card Elite Plus passengers in their thirties for a beer!

The best part of the DL service is the seating, and its falling behind even secondary European and Asian carriers, like Air NewZealand and Air Portugal. DL cabin crew ex ATL are simply the worst international crew I have ever seen. They don't care about passengers, nor the food they serve.





The world is really getting smaller these days
User currently offlineN6376m From , joined Dec 1969, posts, RR:
Reply 13, posted (9 years 7 months 4 weeks 8 hours ago) and read 2490 times:

Don't forget the famous MENDZIE lounge at AMS. Talk about a hole. It's embarrassing for DL to use subject a facility for its premium product.

It's so bad that I now just reject the entry pass and kill some time walking through the airport.



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