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NW's A320  
User currently offlineVulindlela744 From United States of America, joined Jan 2000, 519 posts, RR: 0
Posted (9 years 7 months 6 days 21 hours ago) and read 4806 times:

Has anyone had the experience of flying on NW's 320's or 319's? How is the service on NW. I will fly them for the first time this Friday. Have never flown them before but am a fan of the Airbus 320's

57 replies: All unread, showing first 25:
 
User currently offlineGigneil From United States of America, joined Nov 2002, 16347 posts, RR: 85
Reply 1, posted (9 years 7 months 6 days 21 hours ago) and read 4734 times:

Their coach service is fine.

The F cabin is a tidge cramped, imho, but still comfortable.

N


User currently offlineGeg2rap From United States of America, joined Sep 2003, 848 posts, RR: 0
Reply 2, posted (9 years 7 months 6 days 21 hours ago) and read 4716 times:

nothing different than a 737 or other operators of a320.
I have been on them dozens of times, quiet aircraft, f is ok big seat
No movie that is that bad news is you're on a long flight
Jeremy


User currently offlineAc7e7 From Canada, joined Oct 2004, 644 posts, RR: 23
Reply 3, posted (9 years 7 months 6 days 20 hours ago) and read 4664 times:

I was on one in 1997 from Detroit to San Juan, and it was a bare bones aircraft. Seats were uncomfortable, no IFE at all.

As for service, when the passengers have to get up and get their own drinks, you can imagine what I think of the service.

Maybe they have since installed IFE on their 320s. As for service, please someone let me know if things have improved. I have not flown them since.




Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7525 posts, RR: 8
Reply 4, posted (9 years 7 months 6 days 20 hours ago) and read 4636 times:

Ac7e7,
No IFE is not availible, only people who know nothing else other then to have some kind of screen in front of them complain, many have pointed out on here that NW has become much better. As for the drinks I have a feeling those were for seconds.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineAc7e7 From Canada, joined Oct 2004, 644 posts, RR: 23
Reply 5, posted (9 years 7 months 6 days 20 hours ago) and read 4612 times:

No IFE is not available, only people who know nothing else other then to have some kind of screen in front of them complain, many have pointed out on here that NW has become much better. As for the drinks I have a feeling those were for seconds.

I'm sorry, but not seeing a F/A for an hour an a half is disturbing. People wanted a drink, they had to get up and get them. I have a feeling you weren't on the flight.

As for IFE, most other airlines have some form of IFE on their aircrafts of similar size. NW may have improved and I am open to taking them again, however unless there is a significant price difference, I would rather take an airline that has some sort of IFE.

You may defend NW all you want, however NW would seem to be at a disadvantage, especially if they offer the same price as another airline with more amenities.



Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7525 posts, RR: 8
Reply 6, posted (9 years 7 months 6 days 20 hours ago) and read 4604 times:

Thats why they have typically one of the top 3 LF in the industry.

There is a thing called a "call" button.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineLegendDC9 From , joined Dec 1969, posts, RR:
Reply 7, posted (9 years 7 months 6 days 20 hours ago) and read 4588 times:

It really depends how old the aircraft is. I flew on an old NW A320 where I thought the overheads were going to fall on my head and and on a new one which was pretty nice.

User currently offlineAc7e7 From Canada, joined Oct 2004, 644 posts, RR: 23
Reply 8, posted (9 years 7 months 6 days 20 hours ago) and read 4568 times:

A call button is useful only when someone answers it!

It takes alot for me to say "I'm not flying them again!" and I am looking forward to flying on their DC-9s again, but when most airlines I have flown on offer IFE and NW does not, it doesn't take long for me to choose which carrier I'm going to fly, especially when they are charging the same price.

Your comment No IFE is not availible, only people who know nothing else other then to have some kind of screen in front of them complain is like saying ignorence is bliss. With more airlines across North America installing PTV at every seat, I would have to say that NW is at an extreme disadvantage that will affect them at some point when the "ignorant" realize that they can get more for their money.




Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
User currently offlineM404 From United States of America, joined Nov 2003, 2222 posts, RR: 5
Reply 9, posted (9 years 7 months 6 days 19 hours ago) and read 4488 times:
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The 319 is the normal equipment on the flights I take and seems clean and cheerful. Nothing outstanding. Same with the service. Meal flights are rare and nothing fancy. Decent bagels. NW policy is no IFEs on domestic flights and I don't miss it. I'd rather read/study or zone out on my CDs and my own good headset anyway. My usual leg is three hours. The atmosphere at least seems unaffected by labor woes since NW is at comparative labor peace. Spirits are not noticeably down among the crew. Flights seem always full so talking to an FA beyond the normal is difficult unless you are back in the very rear. I chose row 18 several rows behind the wing. A view and not much engine noise. It's not the WN sideshow but I consider that intrusive anyway so fine by me.

Have a fun trip without any glitches. Don't expect the world and you won't be disappointed.



Less sarcasm and more thought equal better understanding
User currently offlineNW7E7 From United States of America, joined Jun 2004, 532 posts, RR: 5
Reply 10, posted (9 years 7 months 6 days 17 hours ago) and read 4368 times:

I have been on a few NW A320's, mainly GRR-DTW and they are pretty nice but not much different than other carriers I have been on NW's oldest A320 and it was nice except for the dirty windows but you would probably get that with any older plane.


MyAviation.net photo:
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Photo © Matt Masterson
MyAviation.net photo:
Click here for bigger photo!
Photo © Matt Masterson



For some reason I tend to like the inside of the A320 better than the 738's but the 738's look so much better on the outside.

NW7E7


User currently offlineMtnmanmakalu From Ireland, joined Nov 2004, 515 posts, RR: 3
Reply 11, posted (9 years 7 months 6 days 17 hours ago) and read 4291 times:

I was on one in 1997 from Detroit to San Juan, and it was a bare bones aircraft. Seats were uncomfortable, no IFE at all.

As for service, when the passengers have to get up and get their own drinks, you can imagine what I think of the service.


Oh my God!!!! You flew them in 1997??!!!! Why don't you try flying them in this CENTURY and then give your 2 cents!!!!!

You DON'T have to get up and get your own drinks, and the Buy on Board coach meals (if you are not in 1st class) are actually pretty good...

No IFE's- Just your own book, magazine, CD or DVD player- like most domestic service now.



I do, I don't, whatever.......
User currently offlinePhilhyde From United States of America, joined Aug 2003, 678 posts, RR: 1
Reply 12, posted (9 years 7 months 6 days 17 hours ago) and read 4273 times:

We fly coach IAH-MSP 2-3 times a year on a 319. No complaints.


HoustonSpotters Admin - Canon junkie - Aviation Nut
User currently offlineAC7E7 From Canada, joined Oct 2004, 644 posts, RR: 23
Reply 13, posted (9 years 7 months 6 days 16 hours ago) and read 4239 times:

What is wrong with you people for Christ sake! I wrote in my original post, that I flew them in 1997, but I have not flown them since (haven't had to). Maybe things have changed! I kept my mind open because maybe they have. I said that I would fly them again! But no, apparently criticizing the mighty NW is a sin here!

Maybe I don't have to get up and get my own drinks anymore, woohoo! what a privilege, however on my Detroit-San Juan trip I did, and nobody better tell me that it was probably for "only a few seconds". Not seeing a F/A for an hour and a half is ridiculous. There is no excuse for that kind of service on any airline, and as a customer why would I want to purchase another ticket on NW when I could go on one of its competitors? In the U.S. market, it is especially important to differentiate yourself from a competitor, as Southwest and JetBlue or any other mainline carrier has. You mistreat a customer, you lose the customer forever. Simple business people.

I'm not a NW basher, in fact, I would probably book them again, if there was a significant price difference between them and a competitor, however as a customer, you remember things like IN FLIGHT SERVICE or LACK THEREOF!

No IFE's- Just your own book, magazine, CD or DVD player- like most domestic service now.

I'm sorry, but do you fly? JetBlue offers PTVs at every seat. Air Canada offers IFE on all their domestic mainline aircraft, and soon will install PTVs at every seat, both domestic and International, so no, perhaps your "No IFE on domestic" phenomenon is unique to the mighty NW.

Give me a break people. Read my posts before you criticize. And as NW employees, as I assume some of you are, you are not exactly attracting back to NW. Good Job.



Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
User currently offlineAC7E7 From Canada, joined Oct 2004, 644 posts, RR: 23
Reply 14, posted (9 years 7 months 6 days 16 hours ago) and read 4226 times:

Have a fun trip without any glitches. Don't expect the world and you won't be disappointed.

I agree with you. I am not expecting the world at all. But when the competition is offering more at the same price or better, where do you think the customer is going to go?



Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
User currently offlineClickhappy From United States of America, joined Sep 2001, 9601 posts, RR: 69
Reply 15, posted (9 years 7 months 6 days 16 hours ago) and read 4226 times:
AIRLINERS.NET CREW
PHOTO SCREENER

its a moot point about IFE, video anyways, even the planes that have them are prohibited from using them on domestic sectors.

User currently offlineMtnmanmakalu From Ireland, joined Nov 2004, 515 posts, RR: 3
Reply 16, posted (9 years 7 months 6 days 16 hours ago) and read 4219 times:

AC7E7-

You need to have about 10 beers and RELAX!!!!

That's awesome that Jetblue has PTVs at every seat- does you no good when you need to leave North America!!!!

Every Airline has their niche. A lot of things have changed since 1997- and as you implied its all about the price now so that's the way it will always be......



I do, I don't, whatever.......
User currently offlineAC7E7 From Canada, joined Oct 2004, 644 posts, RR: 23
Reply 17, posted (9 years 7 months 6 days 16 hours ago) and read 4199 times:

You need to have about 10 beers and RELAX!!!!

Actually I think I've had to many...  Big grin

I fly plenty of times a month on various airlines, I just haven't flown NW since 97. So sue me. However, first impressions are very important. If things have improved at NW, great.


That's awesome that Jetblue has PTVs at every seat- does you no good when you need to leave North America!!!!

Good point. If we look at the Canadian market for a moment, we saw Westjet fly in and take a good chuck out of AC's market share over the last few years. Over the last year, they have began installing PTV's on all their aircraft. Air Canada has responded by announcing that they will be doing the same on all their aircraft. That airline understands that they must attract as many domestic customers as possible, because it will only be a matter of time before Westjet either starts to fly internationally, or begins codesharing with an international airline (Cathay Pacific has been rumored lately).If AC can attract and keep a loyal domestic customer base, it will be likely that those customers will book AC internationally as well. It will only be a matter of time before the LCCs start to fly/codeshare international routes.



Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
User currently offlineAC7E7 From Canada, joined Oct 2004, 644 posts, RR: 23
Reply 18, posted (9 years 7 months 6 days 16 hours ago) and read 4194 times:

its a moot point about IFE, video anyways, even the planes that have them are prohibited from using them on domestic sectors.

Please elaborate.



Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
User currently offlineRT514 From , joined Dec 1969, posts, RR:
Reply 19, posted (9 years 7 months 6 days 16 hours ago) and read 4180 times:

I flew aboard N360NB this past October, ATL-MSP.


View Large View Medium

Photo © Brian Bartlett



NW's domestic service resembles a basic LCC. On a recent round trip, I flew 6 domestic legs and found the service to be friendly, competent, but not outstanding. Expect approximately 1 drink service per hour of flight, with an average beverage selection offered in coach. All flights arrived on time, with the exception of the DL codeshare.

NW's A319's and A320's are their best domestic workhorses by far, in my opinion. I'm not a huge fan of IFE and use it very little (if any) on shorter flights but it is nice to have that choice. On recent domestic flights aboard AC and QF, I've at least appreciated watching a news update or seeing the progress of the flight on the monitor.

All in all, flying aboard NW domestically is (to me) a safe, adequate, usually punctual, but not outstanding means of getting from A to B. M404's quote, "Don't expect the world and you won't be disappointed" really sums it up well.



[Edited 2004-12-07 04:53:00]

User currently offlineClickhappy From United States of America, joined Sep 2001, 9601 posts, RR: 69
Reply 20, posted (9 years 7 months 6 days 16 hours ago) and read 4175 times:
AIRLINERS.NET CREW
PHOTO SCREENER

AC7e7, it has been discussed a few times in these forums, the gist is that the contract with the F/A union, and furloughs, forbids them from using IFE. All of their 753's are equipped with video screens, but you'll never see them turned on.

User currently offlineAC7E7 From Canada, joined Oct 2004, 644 posts, RR: 23
Reply 21, posted (9 years 7 months 6 days 16 hours ago) and read 4170 times:

But I do have to say, I LOVE Northwest's colour scheme. Love the look of the new colours on the aircrafts.


Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
User currently offlineFlyguyclt From United States of America, joined Aug 2005, 537 posts, RR: 8
Reply 22, posted (9 years 7 months 6 days 15 hours ago) and read 4119 times:

Southwest has no IFE either.

If you really were to drink 10 beers, the flight attendants would hide from you and ignore your call bell.

Safe Flying  Smile with a little humor on the side.



Florida Express, Braniff II and ......
User currently offlineAC7E7 From Canada, joined Oct 2004, 644 posts, RR: 23
Reply 23, posted (9 years 7 months 6 days 15 hours ago) and read 4113 times:

I never said Southwest had IFE. I'm just saying that other airlines are doing things that are differentiating themselves from NW.

[Edited 2004-12-07 05:35:14]


Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
User currently offlineGigneil From United States of America, joined Nov 2002, 16347 posts, RR: 85
Reply 24, posted (9 years 7 months 6 days 15 hours ago) and read 4106 times:

All of their 753's are equipped with video screens, but you'll never see them turned on.

That's not quite true.

Every 757-300 flight to Hawaii features full IFE via drop down LCDs.

N


25 Clickhappy : huh, a close friend flew SEA-OGG and didn't have IFE in either direction.
26 Burnsie28 : Clickhappy- Make sure that he wasnt meaning no PTV's, because their is IFE on all West Coast to Hawaii flights.
27 Bobnwa : All of the airlines that have IFE have had lower load factors than Northwest over the years. JetBlue could be exception to this. I've said this before
28 Jafa : Just for the record, It has nothing to do with FA layoff's or FA contract. I would prefer to have IFE on board our domestic flights. The company cance
29 M404 : Thank you JAFA, beat me to it. Please note everyone. The FAs had nothing to do with this. IFEs are certainly atractive -- and very expensive to instal
30 Drerx7 : AC7E7 I agree with you wholeheartedly--I could care less what a lot of these folks say about no IFE--its not about intelligence and not knowing anythi
31 7E72004 : The A320s seem unusually quiet with the exception of that "sound" coming from below (i believe it is the hydraulics). I thought they were comfortable.
32 Willbdsp : On 12/1I flew a NW 319 from IND to LAX and on 12/5 NW 320 from LAX to DTW. Both were very nice aircraft and the F/A's were very nice and helpful. On t
33 Post contains images AC7E7 : Thanks Drerx7, I was wondering if I was going to get any support People may find IFE intrusive, however the beauty of the screens are, if you don't wa
34 Bobnwa : Again, I will repeat that most passengers do not care about IFE and again I will repeat that NWA has the highest load factors in the industry without
35 Ual4me : After this thread, I'm looking forward to taking my first NW flight in 2 weeks. I'm flying from PDX-DTW-SWF. I believe its an A320 to DTW, CRJ to SWF.
36 Post contains images N808NW : If I was the CEO of NW.... I wouldn't spend all that money in this situation for IFE and/or PTVs. Even though I would really really like to its just n
37 Post contains images Mtnmanmakalu : The A320s seem unusually quiet with the exception of that "sound" coming from below (I believe it is the hydraulics). I thought they were comfortable.
38 Post contains images N1120a : >I never said Southwest had IFE.Other than that, more comfortable than the 737 series in my humble opinion!!!
39 KarlB737 : I flew DTW to DEN a few years ago on a Northwest A-320. No problems and no complaints.
40 Post contains images Mtnmanmakalu : After working for several Airlines over the past 15 years, I have seen F/A's at every one of them that are jerks (including SWA), and the crews that h
41 N1120a : >Sorry about your LAX-MEM 319 F/A sucked- try flying a 5 day trip with somebody like that!!!!
42 Post contains images Flyguyclt : Thanks for the compliment. I have only had "1" complaint letter. The lady cussed me out. I said , "please except my apologies, I don't have a Phd in t
43 AC7E7 : Again, I will repeat that most passengers do not care about IFE and again I will repeat that NWA has the highest load factors in the industry without
44 NW7E7 : HAH!! Barking dogs! Good way to explain it! I had always wondered what that sound was. What are the hydraulics making that noise used for? I usually o
45 NWAMSPFLYR : Northwest's "highest load factor in the industry" claim can be attributed to proper utilization of equipment." Well kudos then to NWA for being smart
46 Post contains images Jano : I also don't understand why everyone on here seems to like bashing NWA. IF there services are sub-par within the industry, load factors should reflect
47 N1120a : >Thanks for the compliment. I have only had "1" complaint letter. The lady cussed me out. I said , "please except my apologies, I don't have a Phd in
48 Spacecadet : If you walked up to 100 people on the street and asked them what carriers had IFE, most would not know what you meant. Well, duh. But if you instead w
49 Bobnwa : Spacecadet, You could ask the question any way you wanted and most still wouldn't know what you meant.
50 Drerx7 : Bobnwa--Don't get my statements confused; I believe NWA is smart in not investing the $$ into IFE as it is an expensive proposition. You are right maj
51 Post contains links Jano : AC7E7 wrote Sorry man, but load factors don't mean d!ck for what we are talking about. If an airline has 8 flights a day between JFK and LAX with a lo
52 Drerx7 : Well--Continental offers IFE and Southwest offers 'low-fares' or the illusion of.
53 NWAskyteam : I love these threads about IFE domestically... IMHO... It seems to me that most of the people who want to be entertained while flying bring their own
54 AC7E7 : Look at 2004 Q3 financials @ http://ir.nwa.com/phoenix.zhtml?c=111021&p=irol-newsArticle&t=Regular&id=633179& They made operational income of $79mil,
55 Burnsie28 : Well--Continental offers IFE They didnt on my COS-IAH leg or IAH-ATL leg. I know they have it, but only on select routes and aircraft.
56 Drerx7 : Continental has IFE on 737NGs, select 733s, widebodies, and 757s--they also have audio selections. Continental usually has short subjects or films--on
57 Burnsie28 : Nope, I had ERJ-145XR (wasnt expecting any) COS-IAH and IAH-ATL was a 755
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