Cha747 From United States of America, joined Dec 2003, 788 posts, RR: 6 Posted (10 years 1 week 14 hours ago) and read 3994 times:
I'm the first to stand-up for US but I experienced something that tells me I should REALLY rethink my loyalty. My wife and I were flying the past week from CHA-CLT-PHL. CHA (being a tiny station) doesn't have kiosks and for some reason web check-in wouldn't let me check-in and print boarding passes online, so I got the the counter to get my boarding passes.
The CSA printed my boarding passes and stapled them to a piece of paper. The guy then meticulously folded the paper so it looked like a jacket. On one side it had all the stadard regs (limited liability, baggage policy, Warsaw Convention stuff, yadda yadda yadda) and the other side had my boarding passes stapled to it.
It looked VERY cheap. I would have preferred no jacket at all. Are they through printing US ticket jackets or was CHA just out of them?
You land a million planes safely, then you have one little mid-air and you never hear the end of it - Pushing Tin
UALGSO From , joined Dec 1969, posts, RR:
Reply 1, posted (10 years 1 week 1 hour ago) and read 3764 times:
I have seen the same thing here in GSO. I was told by a US employee that the company that produces the tkt jackets will not produce anymore until US is out of BK. So instead US is printing all the regulations and rules that are normally on the tkt jackets on sheets of paper and having the agents hand them to pax.
Uswyjer From , joined Dec 1969, posts, RR:
Reply 2, posted (10 years 1 week 1 hour ago) and read 3715 times:
In Charlotte they aren't using ticket jackets anymore, you just get the boarding passes. But that isn't something that is going to make me rethink my loyalty, if it helps them save a few dollars, more power to US; now if they start handwriting the boarding passes a la Tower Air, then that will be something else.
Contrails From United States of America, joined Oct 2000, 1834 posts, RR: 0
Reply 8, posted (10 years 6 days 4 hours ago) and read 3127 times:
No disrespect intended, but why do you determine loyalty based on ticket jackets? They, like so many things in commercial aviation today, will probably disappear in a few more years. Any why should anyone care if US wants to save some money by using a cheap facisimilie of a jacket?
I suspect in the end it won't matter anyway. I doubt now that US will be around past mid-January, if they can make it that far. So you might as well start looking for another carrier. How many are there at CHA?