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A Real Pain In The Neck. No More Pillows On AA.  
User currently offlineJuventus From United States of America, joined Dec 2004, 2835 posts, RR: 2
Posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7641 times:

No more pillows on American, not even First Class. Now, I've seen everything.

100 replies: All unread, showing first 25:
 
User currently offlineRootsAir From Costa Rica, joined Feb 2005, 4186 posts, RR: 40
Reply 1, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7587 times:

They don't have money to buy them .a pillow costs around 15 $. mulitiply that by the whole amount of seats in AA's whole fleet and it become expensive....but no pillows for first class... OMG

[Edited 2005-02-09 13:44:14]


A man without the knowledge of his past history,culture and origins is like a tree without roots
User currently offlineJuventus From United States of America, joined Dec 2004, 2835 posts, RR: 2
Reply 2, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7572 times:

Actually according to CNN, they pay more to clean them. But what about service? They will be the only major doing without them (I think)

User currently offlineBicoastal From , joined Dec 1969, posts, RR:
Reply 3, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7573 times:

Yes, and I'm sure you extensively searched the Internet for your bargain basement airfare, upgraded on credit card points and are now are expecting all the perks from a cash strapped airline.

Well, maybe not you, but in truth that's what the airlines are facing. No, you have not seen it all, yet.


User currently offlineFA4B6 From , joined Dec 1969, posts, RR:
Reply 4, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7563 times:

why cant one just bring their own? you know its clean, its probably better, and you can take it with you!

User currently offlineBrian_ga From United States of America, joined May 2001, 290 posts, RR: 0
Reply 5, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7546 times:

The information I read said that pulling the pillows on domestic services only but not on the trans-com and Hawaii flight. The savings will be $375,000 USD per year. Does not seem like much but every dollar counts now days.

Brian_ga  Smile/happy/getting dizzy



Keep looking up, that's the secret to life....Snoopy
User currently offlineB707Stu From United States of America, joined Feb 2005, 918 posts, RR: 4
Reply 6, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7538 times:

For the progressives - you can purchase a very comfortable "U" shaped neck pillow at any airport for about $15. I find them better than aircraft pillows, easy to pack (they scruntch up) and easy to sleep on. Added benefit is the envy you inspire from other passengers.
B707


User currently offlineJuventus From United States of America, joined Dec 2004, 2835 posts, RR: 2
Reply 7, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7531 times:

I like that, good one B707

User currently offlineMIASkies From United States of America, joined Jun 2004, 1347 posts, RR: 1
Reply 8, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7523 times:

I doubt they will remove pillows from First Class Seats....from Coach more than likely. They had stated they would remove them from their Super 80's a while back.


Nothing better than making love at 35K Feet!
User currently offlineBrian_ga From United States of America, joined May 2001, 290 posts, RR: 0
Reply 9, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7519 times:

I bet you will see more US carriers following suit in the near future. Like B707 said, the blow up "U" pillows are much more comfortable.

Brian_ga  Smile/happy/getting dizzy



Keep looking up, that's the secret to life....Snoopy
User currently offlineCOAMiG29 From United States of America, joined Aug 2004, 515 posts, RR: 2
Reply 10, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7505 times:

whats next? no more barf bags and lavs?

the plane you are flying on is not equipped with barf bags or restrooms, if you feel the urgent need to go please use this plastic sack, remember all barf and excrement must be stored under the seat in front of you or in the overhead bin, we'd like to thank you again for having the compassion to fly AA



If Continental had a hub at DFW with nonstop flights I would always fly them, unfortunantely good things take time.
User currently offlinePyroGX41487 From United States of America, joined Oct 2004, 280 posts, RR: 0
Reply 11, posted (9 years 6 months 3 weeks 5 days 23 hours ago) and read 7496 times:

... This is why I switched to jetBlue for domestic travel. If they're going to make cuts anywhere, it shouldn't be in passenger comfort. Ugh... What's next? Complete removal of the seats? Crates to sit on? Trading in all their planes for the freighter version and strapping pax to the walls?

It's 8 in the morning in my part of the world. I'm prone to exaggeration .__.


User currently offlineCOAMiG29 From United States of America, joined Aug 2004, 515 posts, RR: 2
Reply 12, posted (9 years 6 months 3 weeks 5 days 21 hours ago) and read 7391 times:

no they would never do that they are too cheap, then will put the pax in the cargo hold and put the luggage in the seats.


If Continental had a hub at DFW with nonstop flights I would always fly them, unfortunantely good things take time.
User currently offlineJAFA From United States of America, joined Aug 2003, 782 posts, RR: 4
Reply 13, posted (9 years 6 months 3 weeks 5 days 20 hours ago) and read 7323 times:

Sorry to break up your pity party. Doesn't AA have adjustable head rests on most of thier seats anyway? The annoucement said they would be removed from MD80's, 737, and 757. (If I am not mistaken). So that doesn't include 767, 777, and A300 flights.

User currently offlineNYCAAer From United States of America, joined Jul 2004, 692 posts, RR: 3
Reply 14, posted (9 years 6 months 3 weeks 5 days 19 hours ago) and read 7308 times:

The A300s will also see pillows removed. Pillows will remain on 767s used for international, transcon, and Hawaii flights, and all 777s.

AA has also eliminated special meals on all domestic, Canada, Mexico and Caribbean flights. Special meals can still be ordered on all international flights and in First and Business Class on transcons.


User currently offlineN1120A From United States of America, joined Dec 2003, 26450 posts, RR: 75
Reply 15, posted (9 years 6 months 3 weeks 5 days 19 hours ago) and read 7287 times:

>Not even glasses anymore, and no pillows?? The A380 will change all that shite<

How will an airplane change that? This is about service levels, not aircraft type. Add into that that AA will never, ever fly the A380 and you have an even more moot point.



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineSrbmod From , joined Dec 1969, posts, RR:
Reply 16, posted (9 years 6 months 3 weeks 5 days 19 hours ago) and read 7246 times:

For the progressives - you can purchase a very comfortable "U" shaped neck pillow at any airport for about $15.

You can buy them at any of the HMS Host newsstands @ ATL for $12.99 for 1, 2 for $20.

I'd rather have my own pillow anyway, because no telling what's hanging on those pillows. IIRC, Dateline NBC or one of the other investigations shows did some tests on "clean" pillows and blankets on a/c and found that many of them had been folded and repackaged as if they had been cleaned.

Pillows and blankets are on the way out for domestic flights as more and more nickel and dime items are removed from flights. I wouldn't be surprised if in the next few years airlines actually started charging for nonalcoholic drinks. What's next, you have to buy the cup you drink out of?


User currently offline777STL From United States of America, joined Dec 2004, 3626 posts, RR: 3
Reply 17, posted (9 years 6 months 3 weeks 5 days 19 hours ago) and read 7223 times:

Doesn't bother me, I'm not a germophobe and even I won't touch those nasty ass pillows. Who knows who was drooling on those things during the previous flight.

You guys overreact a bit, it's not the end of the world. Y'all act like someone just broke your heart or something. Gah.

-77



PHX based
User currently offlineKBMIFlyer From United States of America, joined Jul 2004, 128 posts, RR: 0
Reply 18, posted (9 years 6 months 3 weeks 5 days 18 hours ago) and read 7189 times:

This particular item doesn't bother me. I don't really like the pillows, and they seem to be in the way when they are put in my seat before a flight. Like has already been mentioned, the build in head rest on most AA flights are quite nice.

However, the "nickel & diming" that AA continues to do is getting frustrating. I understand that they are struggling and losing money, but I think they are ignoring the fact that the savings for some of the recent initiatives (loss of MRTC, buy on board, increased use of MD-80's out of ORD on long flights, no pillows, no blankets, $5 to book tickets through phone number (even for vouchers)) is going to result in lost revenue from passengers who will start shopping or leave them all together.

I don't know what the solution to AA's cash crunch is, I just don't think this is they right one.



User currently offlineAA777223ER From United States of America, joined Feb 2004, 220 posts, RR: 2
Reply 19, posted (9 years 6 months 3 weeks 5 days 17 hours ago) and read 7126 times:

AA is NOT removing blankets on any aircraft, only pillows. Maybe when people are willing to start paying ticket prices that actually cover what it cost to operate the aircraft, the amenities will come back. Until then, better that the pillows go away than the employees having to take another pay cut  Smile/happy/getting dizzy

Regards,

AA777223ER



time flies, seize the day
User currently offlineAAtakeMeAway From United States of America, joined Jul 2004, 315 posts, RR: 0
Reply 20, posted (9 years 6 months 3 weeks 5 days 17 hours ago) and read 7048 times:

Maybe they think they'll save fuel  Smile/happy/getting dizzy

But seriously, I wonder if one of the reasons is the time it could possibly save when boarding the aircraft. With no pillows in the overheads, the flight attendants won't need to spend time passing out the pillows to make room for luggage....


User currently offlineMSYtristar From United States of America, joined Aug 2005, 6565 posts, RR: 51
Reply 21, posted (9 years 6 months 3 weeks 5 days 16 hours ago) and read 7021 times:

And just think, AA promotes itself by saying "get a lot more airline" on its tv commercials. Removing pillows is an example of getting a lot more airline? More like "get a typical in-flight experience that is not differentiated much from the LCC's". False advertising in my opinion. Sure AA has First Class, but its coach product is not too great....pretty much on par with everyone else, nothing special. Originality in the product being offered is quickly becoming extinct in the American aviation marketplace.

User currently offlineTravellin'man From United States of America, joined May 2001, 530 posts, RR: 0
Reply 22, posted (9 years 6 months 3 weeks 5 days 16 hours ago) and read 6992 times:

Introducing...."MDTC!!"

Stands for "More Discomfort Throughout Coach"

 Smile/happy/getting dizzy



It is not enough to be rude; one must also be incorrect.
User currently offlineJaysit From , joined Dec 1969, posts, RR:
Reply 23, posted (9 years 6 months 3 weeks 5 days 16 hours ago) and read 6977 times:

Maybe when people are willing to start paying ticket prices that actually cover what it cost to operate the aircraft, the amenities will come back.

Or until then we'll just fly JetBlue when we can.

Low prices AND amenities.

I suggest that if they want to save money, they start hacking at the salaries of board members and those at the top. Savings of $ 375,000 would be easy.


User currently offlineFSPilot747 From United States of America, joined Oct 1999, 3599 posts, RR: 12
Reply 24, posted (9 years 6 months 3 weeks 5 days 16 hours ago) and read 6955 times:

People actually use those?

25 TACAA320 : "Sure AA has First Class, but its coach product is not too great....pretty much on par with everyone else, nothing special" It's coach product is not
26 Airlinerfreak : Does WN have pillows? Not that I have seen. Also AA has the money, they just want to save it so they can be the successor in the long-run. Also AA's F
27 Citjet : Not only does AA have to pay for the pillows, new covers, maybe cleaning them (never heard of that, they just toss them in the garbage), but you have
28 TACAA320 : "Also AA's First Class product is great regardless of pillows especially on Trans Cons, but that is besides the point." Great? Compared to which one?
29 Airgeek12 : I don't think it's as much as $15 usd for a pillow! but mabe somewhere near that. i do think it is absord though!.. maybe econ/coach i can understand.
30 Jacobin777 : Man...I have a hard time using even the blankets.........who knows WHAT germs get into those pillows.............when I board a plane, I ALWAYS make s
31 TACAA320 : "AA....do us a favour, and DO NOT bring 'em back...YUK" Don't worry. They will not [at least soon, when they have money to do so].
32 4jaded : American Aviation is dropping to the lowest common denominator. It is truely a bus ride in the sky. I can not believe that anyone here would actually
33 DHLSAN : Why worry about them removing dirty pillows that people with lice and other things have used. I remember something a few years ago that tests on airli
34 Post contains images Alb222 : No pillows=money saved=superbowl ad
35 TACAA320 : "Why worry about them removing dirty pillows that people with lice and other things have used. I remember something a few years ago that tests on airl
36 Post contains images Thrust : Next AA will be removing the PTVs from their aircraft at this rate
37 DHLSAN : TACAA320 "Why worry about them removing dirty pillows that people with lice and other things have used. I remember something a few years ago that test
38 AA767400 : TACA320, Get over it! Shall we run down TA amenities on-board? Like charging for food? All freaking pillows on any airline are dirty and nasty. Do you
39 FLY2LIM : A bunch of aviation and financial experts. Maybe you all need to go work for AA. American Airlines lost hundreds of millions, and they are one of the
40 777STL : "A bunch of aviation and financial experts." Of course! This a.net, we have the finest selection of 14 year olds who can run billion dollar airlines i
41 174thfwff : Good. I hate those dirty things. Why keep throwing money out the window when they don't have to? If you feel the need to bring a pillow, I know Target
42 Post contains images Jacobin777 : If AA REALLY wants to save money (yes, I'm bashing AA, even though I am soon to be an Executive Platinum member and fly 90% of my flights with them),
43 FLY2LIM : If AA REALLY wants to save money (yes, I'm bashing AA, even though I am soon to be an Executive Platinum member and fly 90% of my flights with them),
44 AussieItaliano : Pillows???? This is the least of my concerns with AA. Charging for meals on Hawaii flights from ORD just seems a bit absurd to me. I can see charging
45 VHXLR8 : Service standards aside, is there no safety requirement in the USA as to the number of pillows and blankets carried on an aircraft?
46 Qantasclub : AA is a CRAP airline. That's it. There's no use beating around the bush about it, no use making excuses, etc etc. They have cut virtually ALL aspects
47 TACAA320 : "Shall we run down TA amenities on-board? Like charging for food? All freaking pillows on any airline are dirty and nasty. Do you ever have anything p
48 TACAA320 : "Like charging for food?" Like AA does in flights to Hawaii... ------------------------------------------------------------------------ "I really don'
49 A300AA : That's really what they have to do. Remove all those things that people really don't care about it. People wants to get from point A to point B, on a
50 Ckfred : I'm an AMR shareholder, and it bugs me that AA keeps cheapening the product. Marriott is spending over $150 million for new mattresses and bedding for
51 777STL : "My grandfather was a very sharp businessman and became a millionaire. He told me that the key to becoming successful is that one must spend money to
52 TACAA320 : "AA could offer meals, and pillows, and hot wash clothes and whatever else the aviation geeks want, but do you think people are going to pay more for
53 ORDflier : Honestly folks, how many times have you boarded a US carrier for a daytime flight (non-redeye) and found a pillow and blanket in EACH economy cabin se
54 Bjg231 : ""AA could offer meals, and pillows, and hot wash clothes and whatever else the aviation geeks want, but do you think people are going to pay more for
55 777STL : "Do you pay extra for that services with CO?" Yes you do. You pay more than you would if they didn't have those services. Like I said, nothing is free
56 Post contains images KabAir : Buy on board seats - everyone else stands and holds onto rails. It's coming I'm telling you!
57 Spike : The natural progression seems to be three types of airline - first class airlines, business type carriers, and economy air buses in all senses of the
58 TACAA320 : How much? A buck or two?
59 LY4XELD : I forgot which airline in the UK wanted to remove their window shades from the aircraft to save money, but I don't think they got nearly as much grief
60 TACAA320 : "Like I said, nothing is free." Not even audio headsets in AA... US$5,00 each one...
61 777STL : ""Like I said, nothing is free." Not even audio headsets in AA... US$5,00 each one..." From personal experience I know DL and CO charge for headsets t
62 Post contains images TACAA320 : "From personal experience I know DL and CO charge for headsets too, what's your point?" Simply that AA is getting worst each day, since others are get
63 Slider : I read this press release this AM, and the first thing that popped into my head was "They're taking cheese off the pizza." A Gordon-ism from our forme
64 NYCFlyer : who cares about those stupid pillows? they're *not* comfortable at all. If anything I have more difficulty sleeping with them. I always have to chuck
65 UALPHLCS : I think it's ironic that one of AA's new "We know why You Fly" ads features a man drifting off to sleep, on a pillow that will not be provided anymore
66 CptGirmayTesfa : Well from here (Panama) and also from Costa Rica (at least until a year ago when I lived there) CO offers cheaper fares than AA. Perhaps the other way
67 TACAA320 : "From personal experience I know DL and CO charge for headsets too, what's your point?" Did I said the contrary before? Nevertheless, from SJO to IAH,
68 LY4XELD : UALPHLCS I think it's ironic that one of AA's new "We know why You Fly" ads features a man drifting off to sleep, on a pillow that will not be provide
69 AA767400 : All airlines in the U.S., have little or no pillows on-board their aircraft. You are lucky if you can even find any. B6, is better because they have P
70 Smcmac32msn : I don't know why people are complaining about not having dirty pillows. Who knows what the last person had crawling on their head when they put their
71 Iowaman : wouldn't be surprised if in the next few years airlines actually started charging for nonalcoholic drinks. What's next, you have to buy the cup you d
72 Post contains images KabAir : Wow, that Allegiant news is interesting. OK, I predict that within 5 years, we're going to see a US airline start charging for lavatory usage. Anyone
73 777STL : "For a buck or two, who can refuse to pay for a better service, nicer crews, good IFE [among other things]?" And with the exception of IFE, that's all
74 TACAA320 : "I don't know why people are complaining about not having dirty pillows." On the contrary. Why don't have CLEAN pillows like many airlines do?
75 AAgent : I don't know the actual cost of the pillows. Some suggest $5.00, others suggest more, but my guess is that they're probably less than $1.00 each. If t
76 Ckfred : Correct me if I'm wrong, but AA used to charge if there was a movie, but not for short subject/TV reruns. Then, the there was no charge for the movie,
77 LY4XELD : On the contrary. Why don't have CLEAN pillows like many airlines do? How do you know the other airlines have CLEAN pillows? Just 'cause it's in a bag
78 Squigee : Yesterday on Jay Leno: "American Airlines has decided to stop giving out pillows during flights. And that's in First Class. In Economy, they're removi
79 Post contains images TACAA320 : "How do you know the other airlines have CLEAN pillows?" How do you know they have DIRTY ones? With or without plastic bags...
80 FLY2LIM : "Like I said, nothing is free." Not even audio headsets in AA... US$5,00 each one... TACAA320: You are entitled to your opinion and it's respected he
81 Skyguy : What more can one say about AA except... Cheap Is As Cheap Does!
82 ANNOYEDFA : Only pigs use those pillows and blankets. I would never let one touch my head or body.... Let me tell you what they are used for. Foot warmer, toe and
83 TACAA320 : "TACAA320: You are entitled to your opinion and it's respected here. However, your information is incorrect. I fly AA often and haven't paid for a hea
84 TACAA320 : "Only pigs use those pillows and blankets" Which ones. They [AA] get rid of them...
85 FLY2LIM : I don't have any reason to lie you [nor anybody] about this. But you're the one who has wrong information. TACAA320: Very interesting. You copied the
86 Post contains images TACAA320 : FLY2LIM Thanks for the grammar lesson. I really appreciate that! Nevertheless, the information given was correct since I was referring to flights from
87 JetSOUTHEAST : This is sad. At least they could charge a nominal fee and store the pillows in a closet, hint hint, more $$$$. It is pathetic what the majors have sun
88 FLY2LIM : Thanks for the grammar lesson. I really appreciate that! Hey, I paid you a compliment, TACAA320. Read below: I could start correcting your English bu
89 TACAA320 : Well. Never it's too late for thanks. This time, for the compliment. Thanks again.
90 Jacobin777 : As much as I don't want to agree with TACAA320...they do charge $5.00, I just flew them last week..
91 Flybyguy : $350,000 of savings per year is chicken sh*t money to an airline that has made several attempts to post million-dollar bonuses to top brass. They are
92 Skyguy : Its sad to see the terrible state of affairs at what once was a prestigious airline like AA spiral downwards to such levels. If US airlines were ever
93 777STL : "Its sad to see the terrible state of affairs at what once was a prestigious airline like AA spiral downwards to such levels. If US airlines were ever
94 Smcmac32msn : My suggestion is this, why don't airlines arrange for a discount supplier that will plaster the airline's logo across the face of the pillows and then
95 B707Stu : A little perspective please. In the name of disclosure I confess to working at AA from 1974 - 1978. That being said let me add my 2 cents. When I work
96 JFernandez : Meh, those pillows aren't anywhere near as good as one you can buy yourself. If it matters to you, bring your own. Otherwise, it is nice to see airlin
97 Qqflyboy : Much ado about nothing! I am here to clarify a few things after reading through all these posts. Pillows are gone on all MD-80s (that happened in Nove
98 TACAA320 : "Why aren't we clear on the $5 headset thing yet? Everyone is right. AA does charge $5 for headsets, but you don't have to buy one. Bring your own and
99 Kevi747 : This kind of sucks because I bet a lot of PAX won't know about this when they fly and then will get mad at us when we tell them we don't have pillows.
100 Post contains images TACAA320 : " Also, for anyone who's been on these boards for a while, does "TACAA320" seem like the reincarnation of "Greg"? Anyone else remember that guy? " Kev
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