The open question for me is the following: when they say the rule applies to "any flight, including charters to an EU airport from one outside the EU, when operated by an EU airline" does that mean:
- the metal has to be the EU airline, irrespective of the ticket I hold
- the ticket has to be the EU airline, irrespective of the metal used
- both ticket and metal have to be the EU airline?
To construct an example, I buy a ticket for CDG-BEY-CDG, which is a route that is codeshared and jointly operated on AF and ME metal.
When there is, say for instance, overbooking on the BEY-CDG, then
i) the rules apply when the flight is operated on AF metal and I have a AF ticket - right?
ii) do the rules apply if I have a ticket with the AF flight number, but the flight is operated by ME?
iii) do the rules apply if I have a ticket with the ME flight number, but the flight is operated by AF?
Scotron11 From United Kingdom, joined Feb 2004, 1207 posts, RR: 3
Reply 3, posted (10 years 11 months 3 weeks 6 days 5 hours ago) and read 4469 times:
It also allows, and I also quote: "When an EU airline is reponsible for a delay ANYWHERE IN THE WORLD, you may claim upto 4,150SDR for any resulting damages. If the airline does not agree with your claim, you can go to court!
Holy cow! How are EU carriers going to protect themselves from that?
Zonky From New Zealand, joined Nov 2004, 432 posts, RR: 0
Reply 4, posted (10 years 11 months 3 weeks 6 days 5 hours ago) and read 4463 times:
"Holy cow! How are EU carriers going to protect themselves from that?"
Protect in what way? The law is clear on the Airlines obligations. Of course there needs to be a tribunal/court to reviews cases where Airlines do not meet them.
Trouble is, the law has been skrewed far against the consumer in respect of air travel for far too long. Airlines have been able to re-neg/not deliver/oversell on quite simple service contracts for far too long.
JoFMO From Germany, joined Jul 2004, 2211 posts, RR: 0
Reply 9, posted (10 years 11 months 3 weeks 5 days 15 hours ago) and read 4324 times:
As I understand it, the airline who sells a ticket is responsible if anything goes wrong. If in this case it is an MEA flight but you bought the ticket at AF under an AF flight number, the contract is betweenyou as the customer and AF. It's up to AF to negotiate a compensation from MEA.
Speedbird2155 From United Kingdom, joined Feb 2005, 898 posts, RR: 4
Reply 10, posted (10 years 11 months 3 weeks 5 days 15 hours ago) and read 4320 times:
interesting discussion, this seems to highlight some of the confusion surrounding yet another EU produced law.
It was interesting to note the passengers who were quick to ask about their flights being delayed just because boarding didn't seem to start when they thought it should....of course this largely happened when the televisions in the terminal kept mentioning the new 'passenger rights'.
Ahlfors From Canada, joined Oct 2000, 1347 posts, RR: 4
Reply 11, posted (10 years 11 months 3 weeks 5 days 2 hours ago) and read 4282 times:
If you look at the law, the part about EU carriers obligations applies to all flights OPERATED by an EU carrier. This would indicate that whatever the ticketing airline or code-share partner, if you're flying EU metal, you're covered.