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Easyjet Info Needed  
User currently offlineAirbrasil From Brazil, joined Nov 2003, 205 posts, RR: 1
Posted (10 years 9 months 2 weeks 1 day 15 hours ago) and read 2544 times:

Hello friend,
One of my co-workers here in LAX was trying to fly nonrev from LAX to LHR on Virgin and got bumped of both flights.. But to make things worst she also had purchased a revenue tkt on Easyjet from Gatwick to Rome... What is Easyjet's rules as far as missing a flight? Did she loss the ticket? Does she has to pay a change fee and fare difference? If you some can help me out please let me know. In case if someone here works for easyjet, here is her record locator.. She will try Virgin again tomorrow Saturday with her mom...  Sad

Thnak you so much and those that could assist would be more than happy to receive passes on Frontier!


Feb 20 on flt 5257 from Gatwick to Rome. Conf #'s are E54QB8L E54Q97D. Bonnie and Summer

6 replies: All unread, jump to last
User currently offlineAirchabum From United Kingdom, joined Oct 2001, 769 posts, RR: 10
Reply 1, posted (10 years 9 months 2 weeks 1 day 13 hours ago) and read 2460 times:

Hi Airbrasil

I don't work for EZY but I work for VS! easyJet allow you to change the booking online - it will cost £10 per change + whatever the fare difference is. However both VS flts LAX-LHR on Sat and Sun are overbooked so there's no guarantee they will get on  Sad


Biggidy biggidy bong
User currently offlineRunway31 From United Kingdom, joined Nov 2004, 72 posts, RR: 0
Reply 2, posted (10 years 9 months 2 weeks 1 day 12 hours ago) and read 2428 times:

At least your friend should be due some compensation under the new law regarding overbooking. This was one of the reasons the law was introduced, to deal with airlines who treat passengers like this.

User currently offlineAirplanepics From United Kingdom, joined Jun 2003, 2748 posts, RR: 37
Reply 3, posted (10 years 9 months 2 weeks 1 day 12 hours ago) and read 2427 times:

He was non-reving so I doubt he will be able to take advantage of this new rule.

Simon - London-Aviation.com
User currently offlineAirbrasil From Brazil, joined Nov 2003, 205 posts, RR: 1
Reply 4, posted (10 years 9 months 2 weeks 22 hours ago) and read 2266 times:

Thank you all for the info.. I will advise her today. Yes the new European law would be good if she was a rev pax.. but flying non-rev we know the risks..


User currently offlineA340600 From United Kingdom, joined Aug 2003, 4107 posts, RR: 50
Reply 5, posted (10 years 9 months 2 weeks 22 hours ago) and read 2257 times:

The new European law is good for things like this, BUT not for things such as weather dealys, airlines will sometimes end up paying passengers more than they payed for their ticket because of things out or the airline's control, such as weather conditions, EZY are up in arms about it, they are talking of raising fares because of it


Despite the name I am a Boeing man through and through!
User currently offlineGeoffm From United Kingdom, joined Feb 2004, 2111 posts, RR: 6
Reply 6, posted (10 years 9 months 2 weeks 12 hours ago) and read 2210 times:

The law applies to EU airlines or any flight from an EU airport. Airlines will NOT have to pay for natural causes like weather.


Geoff M.

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