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Easyjet Info Needed

Airbrasil From Brazil, joined Nov 2003, 205 posts, RR: 1
Posted (8 years 4 months 2 days 18 hours ago) and read 1586 times:

Hello friend,
One of my co-workers here in LAX was trying to fly nonrev from LAX to LHR on Virgin and got bumped of both flights.. But to make things worst she also had purchased a revenue tkt on Easyjet from Gatwick to Rome... What is Easyjet's rules as far as missing a flight? Did she loss the ticket? Does she has to pay a change fee and fare difference? If you some can help me out please let me know. In case if someone here works for easyjet, here is her record locator.. She will try Virgin again tomorrow Saturday with her mom... Sad

Thnak you so much and those that could assist would be more than happy to receive passes on Frontier!

Airbrasil

Feb 20 on flt 5257 from Gatwick to Rome. Conf #'s are E54QB8L E54Q97D. Bonnie and Summer

6 replies: All unread, jump to last

Airchabum From United Kingdom, joined Oct 2001, 769 posts, RR: 11
Reply 1, posted (8 years 4 months 2 days 16 hours ago) and read 1502 times:

Hi Airbrasil

I don't work for EZY but I work for VS! easyJet allow you to change the booking online - it will cost £10 per change + whatever the fare difference is. However both VS flts LAX-LHR on Sat and Sun are overbooked so there's no guarantee they will get on Sad

Cheers

Biggidy biggidy bong

Runway31 From United Kingdom, joined Nov 2004, 72 posts, RR: 0
Reply 2, posted (8 years 4 months 2 days 16 hours ago) and read 1470 times:

At least your friend should be due some compensation under the new law regarding overbooking. This was one of the reasons the law was introduced, to deal with airlines who treat passengers like this.

Airplanepics From United Kingdom, joined Jun 2003, 2726 posts, RR: 45
Reply 3, posted (8 years 4 months 2 days 16 hours ago) and read 1469 times:

He was non-reving so I doubt he will be able to take advantage of this new rule.

Simon - London-Aviation.com

Airbrasil From Brazil, joined Nov 2003, 205 posts, RR: 1
Reply 4, posted (8 years 4 months 2 days 1 hour ago) and read 1308 times:

Thank you all for the info.. I will advise her today. Yes the new European law would be good if she was a rev pax.. but flying non-rev we know the risks..

Airbrasil

A340600 From United Kingdom, joined Aug 2003, 4103 posts, RR: 53
Reply 5, posted (8 years 4 months 2 days 1 hour ago) and read 1299 times:

The new European law is good for things like this, BUT not for things such as weather dealys, airlines will sometimes end up paying passengers more than they payed for their ticket because of things out or the airline's control, such as weather conditions, EZY are up in arms about it, they are talking of raising fares because of it

Sam

Despite the name I am a Boeing man through and through!

Geoffm From United Kingdom, joined Feb 2004, 2111 posts, RR: 7
Reply 6, posted (8 years 4 months 1 day 16 hours ago) and read 1252 times:

The law applies to EU airlines or any flight from an EU airport. Airlines will NOT have to pay for natural causes like weather.

http://www.caa.co.uk/default.aspx?ca...goryid=306&pagetype=68&groupid=355

Geoff M.

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