YUL332LX From Canada, joined Feb 2004, 820 posts, RR: 1 Posted (8 years 2 months 4 weeks 1 day 22 hours ago) and read 2187 times:
I booked a couple of flights with AF and I was trying to have the FF miles credited to my Worldperks account. However, my account has 12 digits and the AF agent told me she could only enter 10 digits into the system.
Any idea how I could have them credited anyways? The agent told me clearly that she could usually credit miles to the Worldperks program only in this case, my account has (apparently) too many digits!!!
Any help will be much appreciated.
E volavo, volavo felice più in alto del sole, e ancora più su mentre il mondo pian piano spariva lontano laggiù ...
Phollingsworth From United Kingdom, joined Mar 2004, 825 posts, RR: 6 Reply 1, posted (8 years 2 months 4 weeks 1 day 21 hours ago) and read 2105 times:
If all else fails save your ticket stubs and receipt. Using this you can contact NW to get a credit. I have had to do this several times with DL after AF didn't post my miles. Sometimes it was because my Skymiles # didn't make it on to that particular flights record, other times because AF is screwed up.
Jblake1 From United States of America, joined Aug 2003, 290 posts, RR: 0 Reply 2, posted (8 years 2 months 4 weeks 1 day 21 hours ago) and read 2066 times:
You can always mail in your flight coupons to NWA after the fact. I've had to do this several times with DL operated flights. Despite my NWA WP number showing on my Delta ticket; they never appeared in my Worldperks account. Glad I saved my stubs because I finally got my miles.
Iowaman From United States of America, joined May 2004, 4089 posts, RR: 7 Reply 3, posted (8 years 2 months 4 weeks 1 day 18 hours ago) and read 2005 times:
AIRLINERS.NET CREW FORUM MODERATOR
Should be compatible:
Air France
Earning/Redeeming Miles
Earn miles on all SkyTeam-coded, Air France-operated flights.
Redeem miles on all Air France-operated flights.
Destinations
Air France serves 189 destinations in 84 countries worldwide.
CaptSkibi From United States of America, joined May 2004, 150 posts, RR: 0 Reply 4, posted (8 years 2 months 4 weeks 1 day 15 hours ago) and read 1944 times:
Most people I know have a 9-digit WorldPerks number. However, one of the guys here at work just applied (about 2-3 months ago) for a WorldPerks account. He got a 12-digit number. Why would NW create WP numbers that are incompatible with their system? Perhaps she was in the wrong window open?
But definitely do as the others say and fax or mail in a copy of your boarding passes to NW. Go here https://www.nwa.com/freqfly/track/discr.shtml to see the instructions to get a mileage credit.
Shaun
NWA Platinum Elite
Private Pilot, Airplane Single Engine Land / DL Gold Elite
Lincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8 Reply 6, posted (8 years 2 months 4 weeks 1 day 14 hours ago) and read 1887 times:
12 digits? Just out of curiosity when and where did you get your WP number?
Mine is 9 digits in three groups of three: 528 410 xxx and I'm a relatively recent member (2000, IIRC -- before they stopped giving away the cards)
Other than that, ditto what others have said: It should work, and if it doesn't just mail the cupons to NW in MN.
Lincoln
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
NYCFlyer From United States of America, joined Jan 2005, 1381 posts, RR: 10 Reply 7, posted (8 years 2 months 4 weeks 1 day 9 hours ago) and read 1773 times:
YUL -
I *just* took an AF trip (EWR - CDG - CAI) and accrued NW miles the whole way. I have a nine-digit Wordperks code, and it was no problem. I just gave the agent my number at check-in.
Neilalp From United States of America, joined Apr 2000, 1034 posts, RR: 1 Reply 9, posted (8 years 2 months 4 weeks 1 day 9 hours ago) and read 1744 times:
I've got a 9 digit WP. But I'm an old member since '91 maybe even earlier, I'd have to find the old blue plastic card. Better just to have the number memorized.
Lincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8 Reply 10, posted (8 years 2 months 4 weeks 1 day 8 hours ago) and read 1732 times:
Quoting Neilalp (reply 9): Better just to have the number memorized
Yep. It's scary that I do have my WP# memorized given how seldom I use it compared to all the other numbers in my life, but I have to admit that I carry the card with me "just in case"-- It sounds stupid, but I like the card as a sign that the airline values me as a customer. I also have a Mileage Plus number but since I don't have the card, I don't really consider myself a member...
[The other reason I carry the card with me is the secret hope that one day I'll be able to just run to the airpoirt at the last minute and catch a flight to destination unknown ]
Lincoln
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile