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AA Launches Puritan Policy  
User currently offlineQqflyboy From United States of America, joined Oct 2003, 2256 posts, RR: 13
Posted (9 years 4 months 1 week 2 days 16 hours ago) and read 3700 times:

Today we received an email that AA has chosen to change our inflight video policy in an effort to not offend any customers. The following is the email we received. I apologize for the ALL CAPS, that's the way we receive emails.

"TO ENSURE WE OFFER MOVIE SELECTIONS THAT ARE NOT OFFENSIVE TO
OUR CUSTOMERS, WE HAVE REVISED THE CRITERIA FOR SELECTION OF
DVDS AND PERSONAL VIDEOS. AS A RESULT, THE FOLLOWING FILMS
HAVE BEEN PULLED FROM THE MARCH DVD PORTFOLIO AND PERSONAL
VIDEO SELECTIONS. DVD PORTFOLIO: THE AFFAIR OF THE NECKLACE, HEAD IN THE CLOUDS, ALMOST FAMOUS, AMERICAN BEAUTY, FARGO, THE SOPRANOS (DISC 3). PERSONAL VIDEOS: CONTROL, GARDEN STATE AND EULOGY. FOR THE MONTH OF MARCH THERE WILL NO ADDITIONAL MOVIES ADDED."

Keep in mind, these are videos boarded in first and business class only, in certain markets, that feature our personal DVD or HI-8 video system. The passengers chose to watch these movies, they are not shown on overhead video screens, or even the PTVs found in coach (or business on the 777).

I am disappointed in AA's decision to enforce such a conservative policy. If you can afford to sit in F or J class on flights with this option, surely you have the capability of chosing to watch material you don't find objectionable. We're talking R-rated films here, too, nothing more. I guess first class pax better get used to The Incredibles and Shrek II for their inflight entertainment.

I know it's AA's perogative, I'm just disappointed with this move.


The views expressed are mine alone and do not necessarily reflect my employer’s views.
14 replies: All unread, jump to last
 
User currently offlineLegendDC9 From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 4 months 1 week 2 days 16 hours ago) and read 3617 times:

Here we go with another political correctness discussion... I am sure that AA would love to show those movies and many others that currently they wouldn't dare. However, they are afraid of a law suit, because it will happen, because this is america, and anyone can sue anyone for anything. It's a friggin personal video! passengers can choose to see whatever they want without offending anyone. It's not like they are even talking about a movie on a screen in the coach cabin. AA is folding, shameful, but completely understandable.

User currently offlineOzGlobal From France, joined Nov 2004, 2711 posts, RR: 4
Reply 2, posted (9 years 4 months 1 week 2 days 15 hours ago) and read 3486 times:

Could just be a pretex for further cost cutting after free drinks, pillows...Toilet paper might be next.


When all's said and done, there'll be more said than done.
User currently offlineFLY2LIM From United States of America, joined May 2004, 1184 posts, RR: 10
Reply 3, posted (9 years 4 months 1 week 2 days 14 hours ago) and read 3301 times:

Well, they didn't pull out any of my favorite porn titles. Whew!!!!!
Seriously, what you guys don't realize is that many people out there have a different view of things. And if you think about it, no pax is going to DEMAND porn "or else", whereas a conservative, Christian, executive platinum pax may choose to fly a different airline. It's a tight rope, that business of "pleasing all of the people, all of the time".
FLY2LIM



Faucett. La primera linea aerea del Peru.
User currently offlineStarlionblue From Greenland, joined Feb 2004, 16975 posts, RR: 67
Reply 4, posted (9 years 4 months 1 week 2 days 13 hours ago) and read 3246 times:

And as usual I will just bring my laptop and exactly the movies I want. I wouldn't watch porn on the plane, but R rated movies will show up.

It's all down to common sense. If I have a violent movie, I won't watch it if some 8 year old is sitting next to me.

I guessed they pulled Almost Famous and American Beauty for the nudity. ***sigh***.



"There are no stupid questions, but there are a lot of inquisitive idiots."
User currently offlineQqflyboy From United States of America, joined Oct 2003, 2256 posts, RR: 13
Reply 5, posted (9 years 4 months 1 week 1 day 16 hours ago) and read 2764 times:

After bringing this issue to the company's attention, it was determined new guidelines for movies played on overhead video systems was inadvertently applied to the personal video program. The company is in the process of correcting the problem and adding back all titles that were removed. Those movies will be back in service by March 8, 2005.

Thank goodness this was a mistake and AA is not forcing conservative views on its passengers.



The views expressed are mine alone and do not necessarily reflect my employer’s views.
User currently offlineAa777jr From , joined Dec 1969, posts, RR:
Reply 6, posted (9 years 4 months 1 week 1 day 15 hours ago) and read 2692 times:

Quoting Qqflyboy (reply 5):
After bringing this issue to the company's attention, it was determined new guidelines for movies played on overhead video systems was inadvertently applied to the personal video program. The company is in the process of correcting the problem and adding back all titles that were removed. Those movies will be back in service by March 8, 2005.



Where did you get this? I hope its true. That would suck to fly ORD-NRT and not have any decent films to watch.

Regards.


User currently offlineQQflyboy From United States of America, joined Oct 2003, 2256 posts, RR: 13
Reply 7, posted (9 years 4 months 1 week 1 day 15 hours ago) and read 2636 times:

AA777jr... Director of Inflight Services, or whatever the title is now, and ORD / KORD), USA - Illinois">ORD Base Manager. I have been communicating with them since yesterday about the problem and working to find a solution. We have.

An email has now been sent to all flight attendants noting the correction and addition of the removed titles.

(Edited: additional information)

[Edited 2005-03-05 01:14:00]


The views expressed are mine alone and do not necessarily reflect my employer’s views.
User currently offlineAntares From Australia, joined Jun 2004, 1402 posts, RR: 39
Reply 8, posted (9 years 4 months 1 week 1 day 15 hours ago) and read 2601 times:

Well I don't know about you guys but I just plug my Powerbook into the seat and load the DVD of my choice if I want to watch a movie. The screen is way bigger and brighter and the sound through my own head set is superior to anything you;ll get out of most carriers.

User currently offlineFriendlySkies From United States of America, joined Aug 2004, 4104 posts, RR: 5
Reply 9, posted (9 years 4 months 1 week 1 day 14 hours ago) and read 2535 times:

So wait...AA is pulling titles so that puritans don't have to watch an objectionable film (to them anyway)? Nobody's forcing them to put on the headphones or watch the screens! What a bunch of BS...hey, my religion says I can watch those, what about me! Screwing over some people to benefit others doesn't solve problems, it CREATES MORE.

User currently offlineQqflyboy From United States of America, joined Oct 2003, 2256 posts, RR: 13
Reply 10, posted (9 years 4 months 1 week 1 day 10 hours ago) and read 2324 times:

Friendly skies, the problem is solved.

Quoting Qqflyboy (reply 5):


Quoting Qqflyboy (reply 5):
After bringing this issue to the company's attention, it was determined new guidelines for movies played on overhead video systems was inadvertently applied to the personal video program. The company is in the process of correcting the problem and adding back all titles that were removed. Those movies will be back in service by March 8, 2005.

Thank goodness this was a mistake and AA is not forcing conservative views on its passengers.



The views expressed are mine alone and do not necessarily reflect my employer’s views.
User currently offlineStarlionblue From Greenland, joined Feb 2004, 16975 posts, RR: 67
Reply 11, posted (9 years 4 months 1 week 1 day 10 hours ago) and read 2315 times:

Nobody's forcing them to put on the headphones or watch the screens!

On the big screen I can understand the censorship. They're sort of hard to avoid. And the same on the PTV system. How would you control attendance and ensure pre-teens don't watch an R rated movie? If nothing else you'd probably be breaking the law.

Personal video players are a different matter, since the F/As can see who is requesting which movie.



"There are no stupid questions, but there are a lot of inquisitive idiots."
User currently offlineAsstChiefMark From , joined Dec 1969, posts, RR:
Reply 12, posted (9 years 4 months 1 week 1 day 7 hours ago) and read 2199 times:

What's so bad about Fargo?

I always like to bring airplane disaster movies. Most recently, I brought a copy of last month's Popular Mechanics magazine  rotfl  :

http://www.popularmechanics.com/science/defense/1227842.html


User currently offlineKevindca From United States of America, joined Aug 2000, 105 posts, RR: 3
Reply 13, posted (9 years 4 months 1 week 1 day 7 hours ago) and read 2189 times:

"...it was determined new guidelines for movies played on overhead video systems was inadvertently applied to the personal video program."

Inadvertently? Someone in Fort Worth thought AA was playing "The Sopranos (Disc Three)" on the overhead video? Not to mention any one of those fairly old movies? Give me a break. Anyone at AA could figure out what overhead movies are scheduled on any given flight. The first message clearly indicated that personal DVD libraries and video selections would be impacted by the new guidelines, so how was the decision to delete them inadvertant? (BTW, I'm replying to AA, not any particular poster!)

Seems like someone at HDQ in the good old heart of conservative Texas was trying to impose their standards on everyone else. AA is a great company, and they have a lot of progressive attitudes (i.e. one of the first with gay partner benefits). It just goes to show the disconnect between the wonks in HDQ who never fly but who think they know how the airline operates, and the front line, who really DO know how the airline operates! How much did this cost the company, I wonder?

Thanks Qqflyboy for bringing this to their attention! Well done!  Smile


User currently offlineQQflyboy From United States of America, joined Oct 2003, 2256 posts, RR: 13
Reply 14, posted (9 years 4 months 1 week 1 day 6 hours ago) and read 2140 times:

Maybe I shouldn't have used the word, "inadvertantly." The intention of the new policy was for overhead videos only and was misapplied to all inflight entertainment, including personal videos. There was a disconnect in HDQ and once I brought the issue to the company's attention, the mistake was fixed in less than 24 hours. Sounds like an honest mistake to me. It sounds like the parameters of the new policy were not specific enough, and the folks in Inflight Procedures applied an all or nothing label to the new rule, not knowing that was not the intent.


The views expressed are mine alone and do not necessarily reflect my employer’s views.
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