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New AA Meal Service  
User currently offlineContrails From United States of America, joined Oct 2000, 1834 posts, RR: 0
Posted (9 years 8 months 6 days 7 hours ago) and read 8325 times:

Has anyone had one of AA's new $10 sandwiches (A turkey wrap)? Is it any good, or do you recommend stopping at TGIF/Au Bon Pain (DFW) or wherever to get something better?

Thanks.


Flying Colors Forever!
51 replies: All unread, showing first 25:
 
User currently offlineAA 777 From United States of America, joined May 2002, 808 posts, RR: 13
Reply 1, posted (9 years 8 months 6 days 7 hours ago) and read 8301 times:
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Contrails,

The sandwhiches are only $5 with the snack boxes costing $3...

-Matt



CRJ-700 FO
User currently offlineCarfield From United States of America, joined Dec 2003, 1943 posts, RR: 8
Reply 2, posted (9 years 8 months 6 days 5 hours ago) and read 8109 times:

Yes, AA sells turkey wrap for lunch/dinner, and turkey croissant for $5 on transcon and Hawaiian flights, in addition to the snack boxes for $3...

I will recommend purchasing something else before boarding your flight.

Carfield


User currently offlineAA7573E From United States of America, joined Nov 2003, 475 posts, RR: 2
Reply 3, posted (9 years 8 months 6 days 4 hours ago) and read 8033 times:

They are good, and on a long flight, they hit the spot. Is it five star first class dining...no. Is it supposed to be...no. It serves its purpose.


See you up front!
User currently offlineN659AA From United States of America, joined Aug 2000, 136 posts, RR: 0
Reply 4, posted (9 years 8 months 6 days 2 hours ago) and read 7805 times:

Heck, if you're going to spend $5-$8 for a bring on board meal, I recommend Panda Express.

You know what they say about Chinese Food....Its just like Sex. Even bad Chinese food is pretty good.  Big grin


User currently offlineStarlionblue From Greenland, joined Feb 2004, 17118 posts, RR: 66
Reply 5, posted (9 years 8 months 6 days 2 hours ago) and read 7775 times:

Quoting N659AA (Reply 4):
Heck, if you're going to spend $5-$8 for a bring on board meal, I recommend Panda Express.

You know what they say about Chinese Food....Its just like Sex. Even bad Chinese food is pretty good.

It's good until you have to spend 30 mins in the onboard crapper... Big grin



"There are no stupid questions, but there are a lot of inquisitive idiots."
User currently offlineUswyjer From , joined Dec 1969, posts, RR:
Reply 6, posted (9 years 8 months 6 days 1 hour ago) and read 7733 times:

Flew BDL-DFW-BDL recently and they served the $3 snack box on both legs, and were big sellers on both legs. In the box was a pack of salami slices, some wheat crackers, couple of small cheese packets, bag of Ocean Spray orange Craisins, and a pack of Oreos. Not bad at all for $3, and hit the spot for some munchies on the flights.

User currently offlineAlb222 From United States of America, joined Jan 2005, 222 posts, RR: 0
Reply 7, posted (9 years 8 months 6 days 1 hour ago) and read 7706 times:

Quoting Uswyjer (Reply 6):
Flew BDL-DFW-BDL recently and they served the $3 snack box on both legs, and were big sellers on both legs. In the box was a pack of salami slices, some wheat crackers, couple of small cheese packets, bag of Ocean Spray orange Craisins, and a pack of Oreos. Not bad at all for $3, and hit the spot for some munchies on the flights

This is the "new" DL enhanced free snack pretty much. No more BOB starting 4/2.


User currently offlineGSPSPOT From United States of America, joined Sep 2003, 3098 posts, RR: 2
Reply 8, posted (9 years 8 months 6 days 1 hour ago) and read 7651 times:

I thought BOB was a win-win for everyone. Why are airlines dropping it already?


Finally made it to an airline mecca!
User currently offlineOrion737 From , joined Dec 1969, posts, RR:
Reply 9, posted (9 years 8 months 6 days ago) and read 7584 times:

A transcontinental flight from JFK to West coast at 5+ hours duration needs a full hot meal not a snack box or a minute sandwich. These 'snacks' are adequate for shorter flight but I cant believe a 5 hour flight dosent include a hot meal tray.

User currently offlineJetstar From United States of America, joined May 2003, 1661 posts, RR: 10
Reply 10, posted (9 years 8 months 6 days ago) and read 7532 times:
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On my lflight from LAX to JFK a few weeks ago, I knew they had gone to BOB so we decided to brown bag it and stopped at a Subway for a decent meal to bring on board. Because of a snow storm, JFK was backed up so the captain decided to go to BWI and we sat there for almost 3 hours before we took off for JFK.

With this ground delay the FA’s handed out all the box snacks and turkey wraps to the passengers so we got to try them. My advice, bring your own food on board, they are not worth the money.

The box snack was just that, a couple of cheese packets, crackers and salami slices with a few other tidbits. The turkey wrap, if you like turkey wraps which I do not, while edible just wasn’t filling enough. They are selling these things even on 9 hour flights to Hawaii and they are no replacement for the hot meals they used to serve.

If AA is going to sell food on board, then have a decent selection to choose from. Someone at AA, who must like turkey wraps has decided that everyone has to like them. During the flight, which was full, not that many passengers bought these items, which means they were not happy with the selections. During the ground delay everyone who asked for a snack box or turkey wrap got one for free so I can imagine how many would have been thrown out after the flight if we were not delayed.

Most of the passengers carried their own meals on board, like we did so I would rate this BOB program a failure.

The best way to show your displeasure is to boycott these BOB programs, the more they throw away, then maybe some MBA suits at AA will get the message that it is costing them more money in wasted food then when they were serving meals. At least on Southwest or Jetblue their snacks are free and you can get seconds if you are hungry.


User currently offlineOrion737 From , joined Dec 1969, posts, RR:
Reply 11, posted (9 years 8 months 6 days ago) and read 7512 times:

A 5 hour flight and you NEED to eat. The airlines should be providing a meal, be it free or charged, it should be available. A minute Turkey sandwich or a 'snack' wil not suffice on a long flight, people are going t get hungry and not everyone will have fetched a cooked lunch with them.

A meal should be available!!!


User currently offlineJpetekYXMD80 From United States of America, joined Jul 2003, 4391 posts, RR: 26
Reply 12, posted (9 years 8 months 5 days 23 hours ago) and read 7489 times:

Quoting N659AA (Reply 4):
Heck, if you're going to spend $5-$8 for a bring on board meal, I recommend Panda Express.

I've avoided that place ever since my mom ate there at the T1 food court at ORD. She found this nasty lump of hair in her food. When she brought it back up to them they said "oh..you want some more?". HAHA



The Best Care in the Air, 1984-2009
User currently offlineAA7573E From United States of America, joined Nov 2003, 475 posts, RR: 2
Reply 13, posted (9 years 8 months 5 days 23 hours ago) and read 7428 times:

Odd that WN has been doing transcons for many years now, and they have never served a meal on any of their flights. Yet the success of their service is unquestionable.

Five hours does not mandate a meal. If you want a meal, bring one with you, buy the offering on board, or get a first class ticket. Otherwise, you get what you pay for, and on the majority of flights in the US, that means you get no meal. What's the big deal?



See you up front!
User currently offlineFLY2LIM From United States of America, joined May 2004, 1185 posts, RR: 10
Reply 14, posted (9 years 8 months 5 days 22 hours ago) and read 7333 times:

I find it very interesting how people will change their opinions just to bash something.
All of a sudden, Subway is now synonymous with a "good meal". Jeez, I can't think of anything worse than Subway to describe a "good meal". Hey, I like Subway, but I don't consider it a "good meal", just enough to get by.
All of a sudden, a turkey wrap (no one has discussed the size) is not filling enough, but the "hot meals" on AA were. If I recall correctly (and I have eaten DOZENS of AA's meals), the plates were TINY. No one would feel full with such small portions. The salad was a few shredded pieces of lettuce with some stale dressing. The dessert was edible half the time. However, some people now make them sound like gourmet meals. By the way, I always ate the meal, mainly because I don't like to complain. When I pay $500 to go r/t SFO-LIM, I am grateful to get anything.
Finally, people talk about buying food at an airport restaurant, like a TGIF. Has anyone eaten there recently? You cannot get out the door for less than 10-12 dollars. Compared to this, a $5 sandwich isn't all that bad.
Funny how people will say anything just to bash.
FLY2LIM



Faucett. La primera linea aerea del Peru.
User currently offlineMalaysia From United States of America, joined Nov 1999, 3371 posts, RR: 0
Reply 15, posted (9 years 8 months 5 days 22 hours ago) and read 7312 times:

When I fly AA, I bring my saved Southwest Snack Boxes onboard to use.


There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
User currently offlineAerofan From United States of America, joined Aug 2004, 1517 posts, RR: 2
Reply 16, posted (9 years 8 months 5 days 21 hours ago) and read 7270 times:

just flew jfk/lax return. I would advise to bring your own stuff to eat. 5 hours with only 2 turkey wraps will not hit the spot if you are hungry.

User currently offlineRogerThat From United States of America, joined Dec 2003, 566 posts, RR: 0
Reply 17, posted (9 years 8 months 5 days 21 hours ago) and read 7267 times:

AA's 3 buck snack box should be renamed the junk food box. Nothing but empty calories. If the schools handed them out, the parents would surely protest.

I'll take a subway meal any day. Its filling and tastes great. Beats their first class slop any day.


User currently offlineFLY2LIM From United States of America, joined May 2004, 1185 posts, RR: 10
Reply 18, posted (9 years 8 months 5 days 20 hours ago) and read 7170 times:

Quoting RogerThat (Reply 17):
AA's 3 buck snack box should be renamed the junk food box. Nothing but empty calories. If the schools handed them out, the parents would surely protest.

I'll take a subway meal any day. Its filling and tastes great. Beats their first class slop any day.

As a teacher, I can tell you that the schools do hand empty calories each day, he he he. You should see some of the stuff that is served there.

As far as a Subway meal, I agree on both ends. However, it is not what I would consider a "quality" meal. It's filling food that will cost more than the wrap, even if you get the "meal deal".

My main point was how people will change their tune just to bash something. People used to complain left and right about AA's hot meals, and now they are calling them a suitable replacement to the wrap.

FLY2LIM



Faucett. La primera linea aerea del Peru.
User currently offlineRogerThat From United States of America, joined Dec 2003, 566 posts, RR: 0
Reply 19, posted (9 years 8 months 5 days 20 hours ago) and read 7109 times:

People just like to b.tch. They b.tch about the food. They b.tch about not having food. I can't point any fingers because I b.tch about everything too.

Whoever runs your school cafeteria needs to be slapped. I thought Gov Arnold was going to get those California kids whupped into shape.


User currently offlineTACAA320 From , joined Dec 1969, posts, RR:
Reply 20, posted (9 years 8 months 5 days 20 hours ago) and read 7033 times:

Quoting AA7573E (Reply 13):
If you want a meal, bring one with you, buy the offering on board, or get a first class ticket.

Typical AA mentality. If you want food, bring your own. If you want a pillow, bring your own. What's next. If you want a seat, bring your own?


User currently offlineCkfred From United States of America, joined Apr 2001, 5297 posts, RR: 1
Reply 21, posted (9 years 8 months 5 days 19 hours ago) and read 6863 times:

My wife flew ORD-SEA earlier this month on a morning flight. The gate agent made the announcement about Buy on Board, but couldn't describe the snack box and said she had a picture at the desk. No one went up to look.

The F/A announced that the flight was Buy on Board and tried to describe the snack box. She finally said that there was a picture in the American Way magazine.

My wife went back to the coach lav about an hour before landing and saw a sheet taped in the galley. It was for food purchases and had 12 tick marks. The flight was an MD-80, and all 115 seats were full. So, just over 10% of the passengers bought the $3 snack box.

My wife spend $4 at McDonald's at ORD and got an Egg McMuffin, hash browns, and coffee, which she considered a much better value.

I have two suggestions for AA. First, allow passengers to order and pay when they buy the ticket or check in. Second, offer more choices. I frankly would prefer to pay a higher fare and get a free meal, but I would like a choice of a full meal, a hot snack, or a cold snack. By cold snack, I mean a salad or a deli sandwich. By deli sandwich, I mean a sandwich on rye, wheat, or white bread, and not the puny little sandwiches in the Bistro Bag.


User currently offlineBjg231 From United States of America, joined May 2004, 163 posts, RR: 0
Reply 22, posted (9 years 8 months 5 days 18 hours ago) and read 6744 times:

Quoting FLY2LIM (Reply 18):
My main point was how people will change their tune just to bash something. People used to complain left and right about AA's hot meals, and now they are calling them a suitable replacement to the wrap.

True, but complaining about a bad meal and then complaining when its replaced with an option that is far worse isn't simply bashing.

If I thought the pillows on AA were too small, I'd probably complain about them being removed as well. Just because something you don't like is changed doesn't mean it was changed for the better.



If at first you don't succeed, then skydiving is not for you.
User currently offlineN1120A From United States of America, joined Dec 2003, 26718 posts, RR: 75
Reply 23, posted (9 years 8 months 5 days 17 hours ago) and read 6546 times:

Quoting Contrails (Thread starter):
Is it any good, or do you recommend stopping at TGIF/Au Bon Pain (DFW) or wherever to get something better?

Go for something at the airport/on the way. Much better stuff

Quoting AA 777 (Reply 1):
The sandwhiches are only $5 with the snack boxes costing $3...

Kind of like the sandwiches F9 and CO give away and the snacks boxes WN gives away?

Quoting Orion737 (Reply 9):
A transcontinental flight from JFK to West coast at 5+ hours duration needs a full hot meal not a snack box or a minute sandwich. These 'snacks' are adequate for shorter flight but I cant believe a 5 hour flight dosent include a hot meal tray.

Well, I am surprised AA has dumped meal service on their flagship service, but UA and CO still serve meals on West Coast-NYC routes

Quoting AA7573E (Reply 13):
Odd that WN has been doing transcons for many years now

Not that long actually

Quoting AA7573E (Reply 13):
they have never served a meal on any of their flights.

But they give away large snack boxes that are crap for you but can fill you

Quoting FLY2LIM (Reply 14):
All of a sudden, Subway is now synonymous with a "good meal". Jeez, I can't think of anything worse than Subway to describe a "good meal". Hey, I like Subway, but I don't consider it a "good meal", just enough to get by.

Good meal is relative FLY2LIM. Sure, you are not going to Nola, Spago or Matsuhisha, but you are getting food that is much more filling than airline food and that is much better for you



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineContrails From United States of America, joined Oct 2000, 1834 posts, RR: 0
Reply 24, posted (9 years 8 months 5 days 11 hours ago) and read 5873 times:

This has been a good discussion. Thanks to all. I guess I'll be shopping for lunch between flights at DFW.

I was wrong on the price of the turkey wrap, it is indeed $5.00. Sorry for the error. It didn't look too appetizing anyway.

I can understand the airlines wanting to save money by not providing hot meals any more. I wish, however, that they would provide something more substantial and appetizing than a turkey wrap. I think they should have a different policy for flights across an ocean.



Flying Colors Forever!
25 Blackhawk144 : AS has great food for most of their flights. They usually serve some kind of sandwich on 2+ hour flights. However I will say that their transcon coach
26 Adh214 : I had the breakfast snack box on a DFW-BOS flight last week. It included Bagel Chips, Cream Cheese, a breakfast bar and a package of strawberry flavor
27 LTBEWR : If I am correct, CO still serves a moderatly filling hot sandwich, reduced fat potato chips a side of chilled mac salad and 2 Pepperage Farm cookies o
28 LACA773 : 1). I was really surprised AA implemented these purchase turkey snack wrap crap on transcons. I thought they had more business/PR sense to offer passe
29 Ckfred : LACA773: I would assume that some management people at AA read these threads, but there is no guarantee. I'm in the process of drafting a letter to th
30 Post contains images N1120A : AA also offers their IFE free last I checked. F9 charges $5 per segment for the use of LiveTV, while B6 does it free (they own the company) And this
31 QQflyboy : Not that AA hasn't done their research... that same turkey wrap has been served on domestic first class lunch flights for years and is one of the most
32 FLY2LIM : RogerThat: I guess you too have been brainwashed by the Arnold spin machine. From the perspective of an educator, the only "change" Arnold is making
33 RogerThat : Speaking of Ckfreds wife, her McDonalds meal of Egg McMuffin and hash browns tallys up to 430 calories and 20 grams of fat. That's one of the best bre
34 Continental : Sort of on topic, but how are the meals transatlantic? I'm flying AA this summer overseas from JFK, what will the meal be like?
35 Ckfred : RogerThat: Shouldn't I have a choice of something healthy or unhealthy when flying? AA used to serve Total on breakfast flights. I wrote a letter to c
36 RogerThat : You absolutely should. When Jeff Katz, current Orbitz CEO, was VP of Food Service at AA, he re-vamped the onboard meals to include healthy and non he
37 Post contains images Amhilde : Continental- What class are you flying in? I just took Y ORD-CDG and the meal was i guess ok- standard chicken or beef with random carb and vegetable
38 IAHTowTeam : OK, this is what I don't get....doesn't AA, DL, US know that it could lose more passengers than it gains from going the way of the LCC? A turkey wrap
39 Mats : I'm curious to see how this will pan out. Conventional wisdom has argued that passengers complain about meal service but it will not make or break the
40 Ckfred : Mats: I ran an idea past my father-in-law, who spent 20 years in the corporate world, before getting his Ph.D. and teaching college business for 20 ye
41 FLY2LIM : AA has served the omelette/cereal combo on their SFO-MIA departure in the morning since I can rememer, at least 15 years. No kidding. Not sure how "i
42 GothamSpotter : Does AA still offer real meals on trans-Atlantic flights?
43 Continental : I'm flying economy Y. The flight leaves at 6:35 pm JFK-BRU. I'm assuming I'll get similar if not the same meals.
44 Post contains images Amhilde : is that 767 service then? That was a comfortable enough jet I guess.. hell for the price i paid it got me there and back in one piece, though the legr
45 IAHTowTeam : [quote=FLY2LIM,reply=41]Well, if they did that would lose me as a customer to WN. I'll take a 99 r/t to anywhere over $200 and good service. FLY2LIM[/
46 VSLover : yes AA serves meals in the main cabin to europ, japan, latin america, and mexico with a duration of more than 2 hours. i still find it totally unaccep
47 Kevi747 : AA responds: We reviewed the option of "pre-paying" when we introduced for buy on board. However, we did not want to set expectations that we may not
48 TACAA320 : Well, I recently flew MIA/SJO and MIA/MEX. Just pretzels!
49 Post contains images Jmy007 : Always have to chuckle about this topic. When the airlines were providing meals, people complained about the quality. When the airlines stopped provid
50 Trolley Dolley : Virgin Express in Europe has the option for you to prepurchase a meal via the web. SQ offers a "Book the Cook" service in J and P class, again via the
51 Ckfred : Kevi747: Could you look into pastrami on whole wheat or corned beef on rye? The sandwiches you have listed just aren't what I order at a deli.
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