GothamSpotter From United States of America, joined Jan 2005, 586 posts, RR: 0 Reply 3, posted (8 years 2 months 3 weeks 9 hours ago) and read 2445 times:
I'll bet if some organization did a study on what types of places people dislike the most, airports in general would probably get a worse rating than hospitals, especially large ones like CDG, JFK and LHR. No amount of cutting edge architecture, neat shops, and "gourmet" food stands can compensate for the fact that passengers are often worried about getting to their flight and the safety of the flight itself, and they might have to walk 1/2 a mile or more through poorly-signed twisting and confusing corridors to get to their gate.
RayChuang From United States of America, joined Jun 2000, 7713 posts, RR: 5 Reply 5, posted (8 years 2 months 3 weeks 8 hours ago) and read 2427 times:
The big problem with CDG is that the terminal design is not conducive for connecting flights due to its multiple terminal design. This is unlike newer airports like HKG, SIN and ICN, where the terminal design is designed to better support connecting passengers.
SFOMEX From , joined Dec 1969, posts, RR: Reply 7, posted (8 years 2 months 3 weeks 8 hours ago) and read 2409 times:
Only in France could a whole international terminal (CDG1) have only one elevator to get you down to catch the shuttle to the train station. Only one!!!
It was a nightmare to get a space in the elevator when dozens trying to do the same surrounded me.
That, and terminal itself sucks. To say that it's not user friendly is an understatement.
Carpethead From Japan, joined Aug 2004, 2779 posts, RR: 4 Reply 8, posted (8 years 2 months 3 weeks 6 hours ago) and read 2363 times:
Not to mention reliability, as there are numerous throughout the calendar year.
From a design perspective, CDG is unique and ORY doesn't have very many int'l flights.
CDG is great as an end destination but I will never use it for connection, it appears to be a nightmare. T2 was an extremely short walk from the curb to the ticket counter and to the gate.
All large airports have vast distances to cover. It's just scale of mass: more flights, larger the airports needs to be. It's just how the vast distances within the airport can be easily reached. (eg. frequently running trams, moving walkways, etc.)
Concorde001 From United Kingdom, joined Jan 2005, 1230 posts, RR: 3 Reply 9, posted (8 years 2 months 3 weeks 6 hours ago) and read 2358 times:
CDG looks stunning, apart from 2A and T1!
But, I think for connections, I dislike it! AF really need something like LHR T5, which will be solely for BA - All operations under one roof, which not only reduces cost, but is easier for passengers.
Mozart From Luxembourg, joined Aug 2003, 2035 posts, RR: 14 Reply 10, posted (8 years 2 months 3 weeks 4 hours ago) and read 2308 times:
Design and size are one thing, I do have some understanding for the fact that it is large. BUT: being big does not justify being filthy, dysfunctional and poorly maintained, having insufficient signposts, and being considered "not welcoming for people visiting France". All of these things can be relieved without changing the architecture. It's a matter of ADP running CDG like a dumpsite, not an international airport of the capital of the world's fourth largest economy.
Mozart From Luxembourg, joined Aug 2003, 2035 posts, RR: 14 Reply 13, posted (8 years 2 months 3 weeks 4 hours ago) and read 2284 times:
you are right, but you are missing one point: for instance, LHR is not as dirty, its buildings are better maintained, information screens work, and shopping and catering facilities are better. As I said, any big airport involves walking a lot (size=distance), but that is no excuse for looking like a dump.
We must not have been in the same Terminal, or at the same time of the day !!!
I agree that CDG1 is sometimes not so clean... but really CDG2 is not more or less dirty than any other Airport (well, except CDG2A at certain times of the day when some flights of some particular airlines to certain destinations are checking-in )...
Wait to see the new interior of CDG1 in a few months (or should I say years... with ADP, noone knows...); The project and the mockup is really nice !
UN_B732 From United States of America, joined Jul 2001, 4286 posts, RR: 4 Reply 15, posted (8 years 2 months 3 weeks ago) and read 2152 times:
CDG, the only time I connected through it, was disorganised, rude, and the driver told us that we were at 2B when we were at 2A. Never again will we fly through CDG, and my relatives have had similar experiences.
PA110 From United States of America, joined Dec 2003, 1952 posts, RR: 26 Reply 17, posted (8 years 2 months 2 weeks 6 days 23 hours ago) and read 2104 times:
Yeah, CDG1 is pretty much a dump, and the lack of better access to the airport shuttle bus for destination passengers is extremely annoying, but as a transit hub, it functions really well. Transferring between flights at CDG1 is quick and painless. I would take CDG1 over LHR T3 anyday.
Bohica From United States of America, joined Feb 2004, 2430 posts, RR: 0 Reply 19, posted (8 years 2 months 2 weeks 6 days 18 hours ago) and read 1990 times:
Quoting GothamSpotter (Reply 3): No amount of cutting edge architecture, neat shops, and "gourmet" food stands can compensate for the fact that passengers are often worried about getting to their flight and the safety of the flight itself, and they might have to walk 1/2 a mile or more through poorly-signed twisting and confusing corridors to get to their gate.
Let me add that you have to sometimes wait over an hour in the security line.
OzGlobal From France, joined Nov 2004, 2614 posts, RR: 4 Reply 20, posted (8 years 2 months 2 weeks 6 days 15 hours ago) and read 1961 times:
From an earlier post of mine:
What a paradox: a horribly run, yet very well designed airport.. It COULD be so good!
I don't think AF is really to blame here, or even their patchy ground staff. How would you like to work under the tyranny of 8 different fiefdoms, all in mortal combat for heaven knows what political supremacy...AKA: ADP "The Beast that does the will of the Beast" If you want a case study in diabolical buracracy, look know futher. I think if we were in the 14th century, Dante would have cited CDG as one his chambers of hell, or at least purgatory!!
The thing is, it needn't be that way. There's nothing wrong with the DESIGN of the airport. It's just run like a third world city (but then so is LHR).
When all's said and done, there'll be more said than done.
Aither From South Korea, joined Oct 2004, 797 posts, RR: 0 Reply 21, posted (8 years 2 months 2 weeks 6 days 14 hours ago) and read 1923 times:
I worked 2 years for Paris Airport... in the passengers terminal at Roissy CDG1 & 2.
I recently went back for a connecting flight and i get... lost
The management is terrible, no one is responsible, lots of government "friends". Also they have to hire "local" people from the North East of Paris... who are not professional at all.
One of my best decision was to leave.
It is a big contrast compared to Air France : very good management, very professional and efficient.
Making the airport private is the only solution IMO and the airport staff could only blame themselves when it will happen.