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Any Trouble Booking With Yahoo Travel?  
User currently offlineATLhomeCMH From United States of America, joined Dec 2003, 770 posts, RR: 3
Posted (9 years 6 months 3 weeks 5 days 10 hours ago) and read 2402 times:

I just booked a flight CMH-ORD rt on UA during mid-May for my cousin's wedding from Yahoo Travel (which operates via Travelocity). When prompted, I gave my UA Mileage Plus number as part of the reservation.

Has anyone ever had any problems getting UA to credit them the mileage because they booked their itinerary through Yahoo Travel instead of united.com?

To be honest, I might just get a voucher for this itinerary and rebook through united.com to get the 1,000 bonus miles. The fare is cheap (roughly $110 rt). It was early this morning when I booked it, I was half asleep, and I wasn't thinking clearly  crazy 


"The most terrifying words in the Engligh language are, 'I'm from the government and I'm here to help.'"-Ronald Reagan
7 replies: All unread, jump to last
 
User currently offlineUAalltheway From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 6 months 3 weeks 5 days 10 hours ago) and read 2386 times:

If all you're worried about is getting your miles on your FF account call UA Mileage Plus at 1-800-421-4655 and talk to an customer service agent and get every thing confirmed. I do it all the time.  Smile  Wink

User currently offlineTango-Bravo From United States of America, joined Jun 2001, 3806 posts, RR: 29
Reply 2, posted (9 years 6 months 3 weeks 5 days 9 hours ago) and read 2373 times:

Airline bookings and fares have become so hopelessly and senselessly convoluted that "who knows?" Given the exceptionally low fare you booked, there may be some fine print somewhere stating "no mileage accrual permitted." The fare also may be a use-it-or-lose-it fare that cannot be changed (once again buried in the small print somewhere) hence no voucher to be used toward future travel.

Your best way to find the answers to your questions will indeed be to call United; it will most likely a time-wasting exercise in futility to try to get a correct answer from Travelocity (who will most likely call UA anyway, while you hold for who knows how long, to pass on information second-hand, which may or may not be reliable).


User currently offlineATLhomeCMH From United States of America, joined Dec 2003, 770 posts, RR: 3
Reply 3, posted (9 years 6 months 3 weeks 5 days 2 hours ago) and read 2329 times:

I actually called Yahoo Travel and I was able to get a one-time only "courtesy" refund. They said they'd be sending me an email to confirm the refund, but so far...no email. If there's no email by tomorrow morning, I'll be calling them back again.

And I went ahead and rebooked through united.com.

By the way, in case anyone is wondering, Yahoo Travel's call center is in India...not uncommon nowadays.



"The most terrifying words in the Engligh language are, 'I'm from the government and I'm here to help.'"-Ronald Reagan
User currently offlineUAalltheway From , joined Dec 1969, posts, RR:
Reply 4, posted (9 years 6 months 3 weeks 5 days ago) and read 2304 times:

Quoting ATLhomeCMH (Reply 3):
And I went ahead and rebooked through united.com.

That's the best way.  Smile I'd never use Yahoo! Always stick with Orbitz or Travelocity.  Smile

Best reguards,


User currently onlineGentFromAlaska From United States of America, joined Feb 2005, 3193 posts, RR: 1
Reply 5, posted (9 years 6 months 3 weeks 4 days ago) and read 2255 times:

I use to be a Travelocity fan. Lately I've switched to http://www.sidestep.com


Man can be taken from Alaska. Alaska can never be taken from the man.
User currently offlineDeltAirlines From United States of America, joined May 1999, 8904 posts, RR: 12
Reply 6, posted (9 years 6 months 3 weeks 3 days 22 hours ago) and read 2234 times:

http://matrix.itasoftware.com/cvg/dispatch/ works real well. Find the fare, go to the airline's web site, and book it. Never failed me.

Jeff


User currently offlineUN_B732 From United States of America, joined Jul 2001, 4289 posts, RR: 4
Reply 7, posted (9 years 6 months 3 weeks 3 days 20 hours ago) and read 2227 times:

Expedia is terrible. Don't book through them. Basically, UPS lost my elderly grandfather's tickets and all they would do is give him a new ticket at the ticket counter at JFK, anyone who knows Aeroflot at JFK would know that their not going to give you any tickets, or a smile for that matter. I think pigs will fly on Aeroflot A340s by the time those people get some CS skills.
-Mr. X



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