L1011Lover From Germany, joined Oct 2003, 791 posts, RR: 15 Posted (4 years 7 months 1 week 2 days 22 hours ago) and read 7971 times:
We read a lot on this forum about cabin crews.
About their performance, their looks, their atitudes, their friendliness or unfriendliness, their age, the excellent or very bad service they provide, their uniforms... and so on, and so on.
First of all, there is good and bad in everyone of us. Everybody can be a hero, and there are a lot of people who act somehow heroically and selfless everyday: nurses, doctors, paramedics, policeofficers, firefighters...
But after the death of Uli Derickson - The heroine of TWA flight 847 - I would like to dedicate this topic to all flight attendants who honoured the profession by acting heroically in very serious, dangerous and bad situations and incidents their respective flights have encountered.
Let me name some of the heroic flight attendants that come to my mind! They all went far beyond the call of duty!!!
Let´s start with Uli Derickson, who was the purser of TWA flight 847 which was hijacked after departing Athens for Rome with more than 150 people onboard in June of 1985.
She took the lead in calming the hijackers, fellow crewmemebers and passengers and keeping a very bad situation from getting even worse!
She bought 5000 $ worth of fuel with her Shell creditcard, used her position as the hijackers German interpreter to conjure, mollify and trick them. She hid the passports of Jewish passengers and walked up and down the aisle and tried to keep the hijackers from hitting passengers. She was clearly in control of the situation, though certainly on the edge. She was able to convince the gunmen to let off women and children.
A true hero of not just one brave, selfless moment but through 55 hours of terror!
She said: "I just didn´t want to be helpless"!
She died in february at the age of 60! I have the utmost respect for her!
Same goes for Gabriele Dillmann, who was a young flight attendant onboard the Lufthansa Boeing 737 "Landshut" which was hijacked on its way from Palma de Mallorca to Frankfurt in november 1977. At the age of only 23, she acted as a guardian angel to the hostages through the 5 day ordeal.
This later brought her the honour of being called "Der Engel von Mogadishu"/"The Mogadishu Angel", which she personally never really liked! She never saw herself as a hero. But she truly was!
When the situation seemed to be desperate and hopeless, she pleaded through a very touching radio message for the German government to spare the hostages lives by following the terrorists demands, not knowing that help was on the way and their freeing was already planned! The same night the "GSG9 German special forces" stormed the aircraft, killing 3 of the 4 terrorists and saving all surviving hostages - the captain of the flight was murdered in Yemen!
Gabriele Dillmann is now married and lives in southern Germany, where she enjoys being an artist! She never came back to work as a flight attendant!
Neerja Bhanot was the senior purser on Pan Am flight 73, which was hijacked on a stopover in Karachi, Pakistan on its scheduled service from Bombay to Frankfurt, Germany and New York in september of 1986.
The entire cabin crew was very junior! All the flight attendants were Indian nationals and in their early 20´s. In fact they were all hired less than a year before the tragic hijacking. They were the first group of flight attendants being recruited by Pan Am in India to establish a Bombay Flight Attendant Base! This made Neerja Bhanot the senior purser at the age of only 23.
4 armed, brutal gunmen took over the plane on the ground in Karachi, with more than 300 people onboard. The flightdeck crew escaped through the cockpit windows, after being warned through interphone by one of the flight attendants. This left the Boeing 747 without pilots and Neerja and the other young flight attendants in charge of the violent situation. There was not much they could do, but calming passengers and hijackers. They also hid the passports of many Americans as they feared the hijackers would single them out. After 17 hours the APU went off and the aircraft dark and powerless. The terrorists obviously in shock and panic started to pray and then opened an unaimed gunfire in the cabin trying to kill as many people as possible, they also threw handgrenades. At this point Neerja Bhanot and some other flight attendants were able to open emergency exits, deploy evacuation slides and leading many passengers to safety. The hijackers attacked Neerja Bhanot, as she tried to shield three children from bullits. She was badly wounded, taken off the aircraft alive by her fellow crewmembers, but later died of massive bleeding.
Neerja Bhanot was posthumiously awarded one of Indias most prestigious awards and was the first woman ever to recieve it!
Michelle Honda, a flight attendant of 19 years for Aloha Airlines was working flight 243 a Boeing 737-200, that lost 18 feet of its roof and fuselage structure, while flying in 24.000 feet on its way from Hilo to Honolulu. During the rapid decompression the lead flight attendant was ejected from the aircraft to a watery grave, another flight attendant was badly injured, while Michelle Honda suffered bruises when thrown violently to the floor. During the flight and emergency descent, she was able to crawl up and down the aisle to render assistance to passengers, helping them with their lifejackets and calming those who were especially distressed. She was all by herself! She prepared the passengers for the emergency landing and later assisted to evacuate them and giving first aid. She must have been shocked and scared like all the others but amazingly kept her senses and did exactly the right things!
Wan Wen Hwang was a China Airlines flight attendant working on a Boeing 707, which was involved in a landing accident in Manila and met disaster in 1980. The aircraft caught fire and the cabin crew started to evacuate. Wan Wen Hwan stayed onboard the burning wreck and helped passengers out until her own uniform caught fire, she sufferd higher degree burns. She then ran to the forward exit, only to learn the the evacuation slide had already melted. She jumped out on the tarmac and survived. After recovering from her injuries she went back and continued to work as a flight attendant.
These are just a few examples of truly heroic flight attendants. Others include:
Beverly Raposa, the Eastern Airlines flight attendant, that saved lives after the first widebody airliner, an Eastern L1011 TriStar, flight number 401 crashed in the Florida Everglades.
Arthur Bradbury and Joanna Toff of British Airtours flight 28, a Boeing 737-200 which caught fire after an engine exploded during take-off in Manchester, England.
The cabin crew of the TWA L1011 TriStar that caught fire during take-off from JFK in 1993 (?) and who lead all their passengers to safety in less than 2 minutes.
The flight attendants of United flight 811, which lost its forward cargo door after departing Honolulu for Auckland, subsequently suffering a rapid decompression!
I could go on. I just wanted to share some of the true stories of heroic flight attendants, that amazed me in the past.
If you want to add any information on any of the incidents listed above, please feel free to do so. Also any other stories you may wanna share are highly welcome.
Thanks for reading and to all of you, the flying public and all my fellow flight attendants, SAFE FLYING and please stay out of trouble and be safe in your daily walk of life!
F9Animal From United States, joined Dec 2004, 3384 posts, RR: 35 Reply 2, posted (4 years 7 months 1 week 2 days 21 hours ago) and read 7848 times:
Any flight attendant involved in a accident, even fatal is a hero in my book. Even the flight attendants on 9/11/01 are heros to me. Flight Attendants who save lives daily are heros. They really don't get alot of recognition for their hard work, and I tip my hat to all of them.
Not to forget the ones who have helped bring life to the world. How many times have we heard about babies being born in the air? How many Flight Attendants have helped in those situations? I could go on, but I know how greatful I am to have them in the air.
We lost an engine after taking off from GJT to DEN on a D328. I was absolutely scared, the Flight Attendant kept his cool, and never once showed a sign of fear. After landing safely, he admitted his stomach was beyond twisted.
LTBEWR From United States, joined Jan 2004, 9290 posts, RR: 7 Reply 3, posted (4 years 7 months 1 week 2 days 21 hours ago) and read 7817 times:
I would also add those flight attendents whom helped saved or attempted to save the lives of passangers whom had heart attacks or other sudden, life threating illnesses.
Backfire From Germany, joined Oct 2006, 0 posts, RR: 1 Reply 4, posted (4 years 7 months 1 week 2 days 21 hours ago) and read 7776 times:
Can't believe you managed to miss out Barbara Harrison in your list.
Barbara was awarded a posthumous George Cross (and to put that into perspective, it's effectively the civilian equivalent of the Victoria Cross) for her part in rescuing passengers from a Boeing 707 fire at London Heathrow.
UAL747DEN From United States, joined Dec 2003, 1342 posts, RR: 13 Reply 5, posted (4 years 7 months 1 week 2 days 21 hours ago) and read 7759 times:
Im so glad that this came up. I feel so bad but I cannot remember her last name. Her first name is Trudy, she worked the EA L-1011 flight that crashed in the Everglades between Miami and Naples. I had the great pleasure of being able to ask her some questions regarding the crash and truly believe that she is a hero. For those of you who do not know this story I would strongly recommend you look it up, it is a great one and there is so much information on it. Basically the pilots were messing with the gear and not paying attention to the altitude and the plane just slowly dropped out of the air and onto the Everglades. She told me she remembered it was very dark and she had prepared for landing, she herd the gear drop and was waiting for landing. She said that she could till something was wrong when they did not land ontime and the plane just kept going. Next thing she knows she is hearing loud noises and the plane is shaking. She remembers opening her eyes and seeing the sky. She said it was very wet. She right away started to call out of pax and help them get back into and on pieces of the aircraft so that they would not be eaten by alligators. She did everything she could to help all the pax she could find while rescue crews were trying to locate the crash. It took them a long time to get to the plane (I don't remember how long but im thinking over an hour) and when they did she felt it was her duty to help get all the pax out and on helicopters before she left. She felt she was still responsible for their safety and comfort. (This was still an active flight to her, they had not arrived at their destination yet) finally the rescue workers convinced her to go to the hospital and get treated.
She is a hero in ever since of the word, I could not imagine the feeling of being in a crash, I would be to freaked out to even move. She went through that then finished her job!
She worked with EA after the crash then went onto work with AA if I remember right.........
MD11Engineer From Germany, joined Oct 2003, 10342 posts, RR: 66 Reply 6, posted (4 years 7 months 1 week 2 days 20 hours ago) and read 7709 times:
There was one F/A in the 1950s, I forget the name and airline, whose plane got hijacked by a robber (at this time only rich people could afford to fly). He collected all valuables from the passengers and, after arming a time bomb (to get rid of the witnesses, prepared to jump out of the plane with a parachute. The F/A managed to hit him over the head with a bottle and then searched the (in this plane accessible) cargo hold for the bomb, found it and threw it out of the door.
I read about it years ago in an old mid 1950s newspaper.
L1011Lover From Germany, joined Oct 2003, 791 posts, RR: 15 Reply 8, posted (4 years 7 months 1 week 2 days 20 hours ago) and read 7677 times:
True UA232 was a perfect example of CRM. The lead F/A Jan Brown Lohr often talks about the accident, CRM and became an activist for more safety in the cabin especially for children under the age of 2!
I totally agree with her, that the only way to ensure infants safety onboard are FAA approved baby seats!
Of course we do have wonderful F/A´s out there, that do a great job each day! Last friday I came back from IAD and we had a medical emergency in-flight. Not a single day in commercial aviation with any medical incident above the clouds somewhere around the world. And Yes F/A´s saved a lot of passengers in such incidents!
Well I did not forget about Barbara Harrison... glad you added her to the list!
As I said, I could go on and on.
UAL747DEN:
Her name is Trudy J. Smith
The Crew of EA401 was:
Mercedes Ruiz, Sue F. Tebbs, Adrienne Hamilton, Trudy J. Smith, Dorothie M. Warnock, Patricia Ghyssels (+), Beverly Jean Raposa, Patricia R. Georgia, Stephanie Stanich (+), Sharon R. Transue
EDKA From United Kingdom, joined Aug 2004, 233 posts, RR: 1 Reply 9, posted (4 years 7 months 1 week 2 days 20 hours ago) and read 7629 times:
There was an incident in the early 1980's in the former Soviet republic of Georgia, the TU134 was hijacked in Tbilisi airport and was flown to Turkey. If I remember correctly, the pilots landed plane back in Tbilisi somehow and Russian special forces have stormed the plane...
One of the stewardesses has been killed by hijackers while trying to help the captain...
I'm sorry but I don't remember the details or names exactly, does anyone know of this incident?
Orion737 From , joined Dec 1969, posts, RR: Reply 10, posted (4 years 7 months 1 week 2 days 19 hours ago) and read 7571 times:
Barbara Black a Dan-Air stewardess was given the Humane Society Scroll award for succesfully resusitating a man whos heart stopped beating on board a DA flight.
L410Turbolet From Czech Republic, joined May 2004, 4553 posts, RR: 23 Reply 12, posted (4 years 7 months 1 week 2 days 15 hours ago) and read 7379 times:
I think this is a good thread to mention the JAT DC9 disaster from 1972. The aircraft exploded in FL100 en route CPH-BEG. The f/a survived a freefall from that altitude.
TatTVC From United States, joined Mar 2005, 67 posts, RR: 0 Reply 13, posted (4 years 7 months 1 week 2 days 11 hours ago) and read 7225 times:
I remember seeing a flight from London to Spain in a (like the VC-10 but the smaller, two engine one) where, at altitude, the captains window (directly in front of him) came unscrewed, then fell out and he was sucked out, but his feet caught on the yoke, so, with the plane in a dive, the flight attedents held him in. The crew had worked together previously, except from the co-pilot. All the charts were blown out of the flightdeck. They rapidly descended, and the captains body slid to the side windows (it had originally been on the roof), the flight attendants still holding it. The co-pilot wanted to go to Gatwick, since it was the airport he know best, but Southampton was the closest. He landed the aircraft, with almost full fuel, and the flight attendants holding the captains body. Once on the ground after a perfect landing, the Capitan was rushed to a hospital, and was alive. He recovered and was interviewed in the program. The cause of the window coming out was that the bolts had been replaced (accidentally) the night before with the wrong, smaller size. The co-pilot never flew again, but the entire crew were commended for saving the captains life and that of the passengers. Feel free to fill in details. I saw it a long time ago!
MxCtrlr From United States, joined Nov 2001, 2485 posts, RR: 53 Reply 14, posted (4 years 7 months 1 week 2 days 4 hours ago) and read 7059 times:
If you want to read about a truly heroic F/A (in her case, being in 1951, she was a stewardess), read this story. This woman went far above and beyond the call of duty. A truly great aviation story.
MxCtrlr
DAMN! This SUCKS! I just had to go to the next higher age bracket in my profile! :-(
L1011Lover From Germany, joined Oct 2003, 791 posts, RR: 15 Reply 16, posted (4 years 7 months 1 week 18 hours ago) and read 6815 times:
Having L410Turbolet mentioned the JAT F/A that survived the inf-flight explosion and breakup of the DC-9, I wanted to add that the only person found alive on the ground after Pan Am Flt. 103 went down was a stewardess!
She was found in the nose section of the 747 and still had a pulse when first found. The pulse was gone a few minutes later when rescue workers tried to recover her. Of course she was never concious and never really lived to tell about the horrific last moments of PA103!
RIP
TatTVC: The incident you mentioned, took place on june 10th, 1990. A BAC 1-11 departed Birmingham, England for a morning service to Malaga, Spain.
Nigel Ogden and Simon Rogers were the two stewards credited for saving the captains life!
MxCtrlr: Thank You for sharing and including the link to the story of "Frankie" a truly Heroic Flight Attendant! Very touching!
L1011Lover From Germany, joined Oct 2003, 791 posts, RR: 15 Reply 17, posted (4 years 7 months 1 week 5 hours ago) and read 6658 times:
I´d like to add Cathy Lemoine and Sandy Ward to the list!
The two F/A´s of Southern Airways flight 242 on April 4th, 1977.
The DC-9 crashed on its way from Huntsville to Atlanta after the flameout of both engines in severe thunderstorm conditions.
Even though the aircraft broke into flaming pieces on impact both F/A´s (one in the forward and one in the rear part of the cabin) survived with only "minor" injuries.
They were able to pull passengers out of the burning wreckage until an explosion forced them away.
Cathy Lemoine then ran to a nearby house to get help, while Sandy Ward started to render assistance and first aid to badly injured passengers.
Mig21UMD From Australia, joined Feb 2005, 200 posts, RR: 2 Reply 18, posted (4 years 7 months 4 days 9 hours ago) and read 6517 times:
Just want to note an error in the JAT DC9 tragedy Aviation Safety Network.
It writes that the aircraft exploded at FL100 (or 10000 ft) but the flight attendant survived an 15000ft fall.
See below.
Narrative:
An in-flight explosion in the forward cargo hold of a homemade bomb at FL100 caused the DC-9 to break up and crash. The surviving crew member fell 15000 feet in the tail section
I emailed Aviation Safety Network.about the error.
Once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you long to return
CVG2LGA From United States, joined Feb 2005, 416 posts, RR: 0 Reply 19, posted (4 years 7 months 4 days 7 hours ago) and read 6456 times:
how about karen black in Airport 1975? lol...only kidding.
but seriously one of the pan am f/a s, i think her name was beverly kelly, found herself with out shoes and had to jump from the belly of the plane where she broke her ankle i believe. she continued to help pax from the plane and even had to keep sending a man away whose clothes were almost blown/singed off. in an interview for discovery channel in 96 disaster in the sky, she said the worst thing for her was the survivors guilt and hearing the screams of the pax stuck in the burning fuselage. i dont know how i could get along after going through something like that.
ciao
DA
They don't call em' emergencies anymore. They call em' Patronies.
AJBUS300 From United States, joined Mar 2005, 316 posts, RR: 0 Reply 20, posted (4 years 7 months 4 days 7 hours ago) and read 6449 times:
Isn't there a flight attendant that survived after falling from 35,000 feet or something like that? I remember reading about her on here but I can't find anything on her and I don't remember her name.
Live each day as if it was your last day on God's beautiful green earth
Panamair From United States, joined Oct 2001, 3532 posts, RR: 26 Reply 21, posted (4 years 7 months 4 days 6 hours ago) and read 6436 times:
Quoting CVG2LGA (Reply 19): but seriously one of the pan am f/a s, i think her name was beverly kelly, found herself with out shoes and had to jump from the belly of the plane where she broke her ankle i believe. she continued to help pax from the plane and even had to keep sending a man away whose clothes were almost blown/singed off. in an interview for discovery channel in 96 disaster in the sky, she said the worst thing for her was the survivors guilt and hearing the screams of the pax stuck in the burning fuselage
That was Pan Am purser Dorothy Kelly who continued heroically helping pax. despite sustaining injuries during the Pan Am-KLM Tenerife disaster in 1977.
Jamake1 From United States, joined May 2004, 554 posts, RR: 5 Reply 22, posted (4 years 7 months 4 days 6 hours ago) and read 6414 times:
If I am not mistaken, Dorothy Kelly, who was the Pan Am Purser at Tennerife, is a flight attendant for United Airlines and is based at London Heathrow. I read about her recently, but the publication in which I read about her escapes me at the moment.
I would like to add to the list a USAir flight attendant who was on the USAir DC-9 that crashed in Charlotte, NC in the early 1990's. The entire cabin crew survived the crash and he actually moved a tree stump that was embedded in the A/C cabin in order to help rescue passengers. I believe his name was Richard or Rick Demary. He was credited with helping rescue several trapped passengers as well as entering the house that the DC-9 crashed into. He stayed at the scene of the accident for quite some time.
Jamake1 From United States, joined May 2004, 554 posts, RR: 5 Reply 23, posted (4 years 7 months 4 days 6 hours ago) and read 6399 times:
By the way, this is a very good topic you started, L-1011Lover.
I think that another flight attendant who deserves recognition was an ATA flight attendant. A few years back, she was the lead flight attendant on an ATA Boeing 727 that was enroute to Florida. She had attempted to call the cockpit crew a few times and they did not respond. She then entered the cockpit to discover all three of the pilots passed out due to a very slow decompression in the cockpit. She quickly strapped on an oxygen bottle and was able to bring them back to consciousness and the A/C landed safely.
Neptunescar From Maldives, joined Dec 2003, 104 posts, RR: 0 Reply 24, posted (4 years 7 months 4 days 4 hours ago) and read 6356 times:
i know this topic is about flight attendants...but this thread reminds me of the recent tsunami, which I survived as a staff member at a resort hotel completely destroyed by the waves that fateful day in december.
among the heroic acts perfomed that day include:
staff members throwing themselves into water that was as violent as a washing machine, rescuing children who were drowning even though the water was full of sharp metal broken glass and nails;
staff offering their only shirts to use as tournequets for three guests who were bleeding to death, and got horribly sunburned;
a staff member who ran down an unstable jetty to notify the pilot of a seaplane who had landed after the waves, to take off immediately...and was able to signal the cabin crew of an approaching wave that narrowly allowed them to get free of the jetty and take off without harm to the passengers;
staff offering all their water rations to guests despite severe thirst and dehydration;
staff not sleeping for over 36 hours to make sure the guests were taken care of and that they got off the island and onto their evacuation planes;