Jacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59 Posted (9 years 11 months 3 days 13 hours ago) and read 3432 times:
This seems to be a larger media fiasco than for BA (or could be worse)
"Phuket Air probe after third incident
A PROBE was underway today into another Phuket Air jet after British tourists suffered a third horror flight with the company in four days.
Tests have been carried out on a second of the firmï¿½s Boeing 747 aircraft after a flight from Gatwick to Bangkok was returned to the capital when an engine had to be shut off mid-flight.
Passengers on the 8.30am service yesterday had already been delayed overnight due to hydraulic problems and said there was "fear in the faces" of the crew as the plane was diverted back to the capital three hours into the journey.
The airline twice aborted flights from the United Arab Emirates for Britain on Sunday when passengers angrily complained after spotting fuel gushing from a wing. "
TG992 From New Zealand, joined Jan 2001, 2910 posts, RR: 10
Reply 2, posted (9 years 11 months 3 days 12 hours ago) and read 3267 times:
Passengers invariably report 'engineers faces turning white', 'fear in crew's faces', etc.
It's a well-known phenomenon to read your own emotions in the face of others. Gets kinda annoying to read the same bleating cliches time after time, however.
Having said that, you have to wonder about the wisdom of allowing start-ups using rather old 747s to fly longhaul services. Perhaps the UK should demand an inspection of Phuket Air's maintenance facilities and documentation?
BCAL From United Kingdom, joined Jun 2004, 3384 posts, RR: 15
Reply 3, posted (9 years 11 months 3 days 12 hours ago) and read 3258 times:
Quoting TG992 (Reply 2): Perhaps the UK should demand an inspection of Phuket Air's maintenance facilities and documentation?
The UK's CAA is very strict about airlines permitted to use UK airports, which have to reach certain criteria as regards safety, maintenance etc. IIRC Ariana Afghan and Ghana Airways are currently not permitted to operate within the UK due to poor maintenance procedures. Ariana is, however, allowed to use German airports, as German regulations are not as strict as UK regulations.
Do doubt, CAA will be monitoring Phuket Air more closely.
MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
Planemannyc From United States of America, joined Aug 2003, 1012 posts, RR: 8
Reply 5, posted (9 years 11 months 3 days 11 hours ago) and read 3141 times:
Phuket is having other operational troubles. Turns out they overbooked the Bangkok-Chittagong (Bangladesh) - Dubai flight by 50 passengers (for a 757, that's quite a large overbooking, IMO). Passengers came to the airport at Chittagong to find that their confirmed booking still means no Passengers have been given $30 and asked to come back on April 10 when the airline plans to have a special flight. Bangladeshi newspapers state that while cheaper than Biman on the Dubai route, passenger dissatisfaction is higher -- now that's saying something if your passengers are more dissatisfied than even Biman.
Jacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 6, posted (9 years 11 months 3 days 11 hours ago) and read 3077 times:
Quoting Geoffm (Reply 1): The Daily Mail said only 82 pax were onboard yesterday's flight. That is an extremely low number, especially as it's still high/medium season out there!
It seems the media attention might be affecting Phuket now....especially in light of what happened to BA previously, I think many pax will reconsider flying on Phuket. Maybe Phuket (as approved by UK's CAA) is a safe airline, but I would rather pay a little extra for another air carrier.
Skymonster From , joined Dec 1969, posts, RR:
Reply 8, posted (9 years 11 months 3 days 10 hours ago) and read 3000 times:
More dubious reporting... Contrary to the above, The Times said that the problem occurred after one hour and the plane landed back at LGW two hours after taking off (whilst in Edinburgh they seem to think that the problem occurred after three hours - I don't believe that there's any way they'd go all the way back to LGW if problems occurred three hours into the flight). The Times also reported that the CAA had inspected Phuket Air at LGW after the incident last weekend. How can we trust the media when they muck up or provide variations in the supposed facts so often??
AirbusA346 From United Kingdom, joined Dec 2004, 7437 posts, RR: 2
Reply 9, posted (9 years 11 months 3 days 9 hours ago) and read 2906 times:
There was an article in the Daily Mail and Daily Express, about a captain attemping three take off with fuel leaking out off the wing and Phuket Air want to take legal action against the passenger for over reacting.
Good on you Phuket Air
Tom Walker '086' First Officer of a A318/A319 for Air Lambert - Hours Flown: 17 hour 05 minutes (last updated 24/12/05).
Malaysia From United States of America, joined Nov 1999, 3390 posts, RR: 0
Reply 12, posted (9 years 11 months 2 days 23 hours ago) and read 2608 times:
Everytime I land in BKK, when I see the Phuket crap all over the tarmac, it reminds me of a RAG TAG airline in search of pax and all that. they still operate those old props, NAMC? or something oh geee and the silly Metrojet 737-200 they got and most of the aircraft are all hybrid and poorly painted and of course poorly maintained, Id love to run them. it must be a Mechanics Circus. This is a pretty funny thread compared to the incident when someone successfully snuck into a thai airbase at U-taphao and just completely vandalized a Orient Thai 747 cockpit and its avionics suite probably to get revenge for not getting a job or they were paid by Phuket Air? and slipped out without anyone noticing in the hangar.
There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens