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Why No In-cabin Pets On WN?  
User currently offlineJunction From United States of America, joined Mar 2005, 766 posts, RR: 0
Posted (9 years 4 months 3 weeks 3 days 6 hours ago) and read 4521 times:

I searched and didn’t see an answer to this anywhere, so I apologize if it's been answered before.
A scene from one of the "Airline" show reruns got me thinking. I can understand WN not wanting to hassle with a big dog in the cargo hold routine, but why not take a couple extra dollars from grandma so she can put Fifi under the seat like most other majors? (in an FAA approved pet carrier, of course) Just curious. Even HP does it now.
Thanks

37 replies: All unread, showing first 25:
 
User currently offline777STL From United States of America, joined Dec 2004, 3617 posts, RR: 3
Reply 1, posted (9 years 4 months 3 weeks 3 days 5 hours ago) and read 4501 times:

Maybe because they don't want to piss off other customers who have to sit next to said animals?


PHX based
User currently offlineFlyingTexan From , joined Dec 1969, posts, RR:
Reply 2, posted (9 years 4 months 3 weeks 3 days 5 hours ago) and read 4486 times:

Yet another reason why Southwest makes money.

User currently offlineJunction From United States of America, joined Mar 2005, 766 posts, RR: 0
Reply 3, posted (9 years 4 months 3 weeks 3 days 5 hours ago) and read 4463 times:

Quoting FlyingTexan (Reply 2):
Yet another reason why Southwest makes money.

Well, I'm not sure I get this. There have been a few times where passengers with tickets had to get refunds from WN because they showed up with little dogs. In all cases they were willing to pay extra to carry the dog or cat with them, so there must be a good reason WN won't do. What is it?

Quoting 777STL (Reply 1):
Maybe because they don't want to piss off other customers who have to sit next to said animals?

What about the passenger who was told they had to now buy a ticket on another airline because they showed up with the pet? Talk about pissed off.


User currently offlineBongo From Colombia, joined Oct 2003, 1863 posts, RR: 5
Reply 4, posted (9 years 4 months 3 weeks 3 days 5 hours ago) and read 4448 times:

I'm against pets traveling in in cabin.... I mean... I respect people who likes pets, but they also have to respect people who doesn't like pets, it is just my opinion. : They should be travel in a safe and comfort area in cargo, with the optimum temp, nice cages, etc.


MDE: First airport in the Americas visited by the A380!
User currently offline777STL From United States of America, joined Dec 2004, 3617 posts, RR: 3
Reply 5, posted (9 years 4 months 3 weeks 3 days 5 hours ago) and read 4444 times:

Quoting Junction (Reply 3):
What about the passenger who was told they had to now buy a ticket on another airline because they showed up with the pet? Talk about pissed off.

Yeah piss off one customer with an animal, or piss off an entire plane of customers who have to travel with an animal that's barking, meowing, whining, crying, pooping, peeing etc. Which would you choose?

EDIT: Some people are also allergic to animals. Pissing off one person with a dog is much cheaper than having to make an emergency landing because someone is in respiratory distress.

[Edited 2005-04-07 17:49:09]


PHX based
User currently offlineJunction From United States of America, joined Mar 2005, 766 posts, RR: 0
Reply 6, posted (9 years 4 months 3 weeks 3 days 5 hours ago) and read 4426 times:

Quoting 777STL (Reply 5):
Yeah piss off one customer with an animal, or piss off an entire plane of customers who have to travel with an animal that's barking, meowing, whining, crying, pooping, peeing etc. Which would you choose?

Point taken. However, I don't think WN's reasoning is based solely on customer service. Does anyone know why they won't do it?


User currently offlineN844AA From United States of America, joined Jul 2003, 1352 posts, RR: 1
Reply 7, posted (9 years 4 months 3 weeks 3 days 5 hours ago) and read 4408 times:

I am completely sympathetic to people who suffer allergic reactions to pets. I've seen that happen to one of my friends, and it's no fun. But I think it's overly restrictive to consign pets to the cargo area in all circumstances.

What about people who have to travel with their pets in the summer? Most (if not all) airlines won't accept cargo-ized pets when the temperature on the tarmac exceeds a certain level, and I wouldn't want to entrust my pet to an airline that did accept them in the heat of summer.

I think there's a happy middle ground here. Allow reasonably sized pets in the passenger area so long as they're in an approved carrier, have been adequately prepared for travel, and cause no disruption or unreasonable discomfort to other passengers. I certainly wouldn't want my pet to cause discomfort to anyone else, and would do whatever I can to ensure that he did not (such as obtaining a mild tranquilizer for him before the flight) but I also wouldn't want him traveling in the cargo hold.

Anyway, this is all my opinion. I am attached (perhaps overly so) to my animals, and I'm facing moving halfway across the country with them this summer, so no doubt that colors my take on the matter. But I just think there's a middle ground here where everyone can be a considerate traveler and respect everyone else's individual autonomy.



New airplanes, new employees, low fares, all touchy-feely ... all of them are losers. -Gordon Bethune
User currently offlineLPLAspotter From Portugal, joined Jan 2005, 682 posts, RR: 1
Reply 8, posted (9 years 4 months 3 weeks 3 days 5 hours ago) and read 4402 times:

The show "Airline" showed a non-consistant behavior by WN as they allowed a couple take a few turtles into the cabin, while another guy couldn't take his fish with him (on different episodes).

Quoting Bongo (Reply 4):
I'm against pets traveling in in cabin.... I mean... I respect people who likes pets, but they also have to respect people who doesn't like pets

I agree with you. I'll never forget this lady with a cat on a flight from ORY to LIS - all he did is crap during the flight - the stench was unbelievable.

LPLAspotter



Nuke the Gay Wales for Christ
User currently offlineIsitsafenow From United States of America, joined Feb 2004, 4984 posts, RR: 23
Reply 9, posted (9 years 4 months 3 weeks 3 days 4 hours ago) and read 4382 times:

A lot of people are allergic to animal fur. Some folks cant be around dogs or cats without sneezing. Allergies are a funny thing and affect different people in different ways. Some asthmatics can't be near animals.
Its a wise move by WN. Seeing Eye dogs are a whole new chapter, though.
That is a perfect exception to the rule.
safe



If two people agree on EVERYTHING, then one isn't necessary.
User currently offlineNoelg From , joined Dec 1969, posts, RR:
Reply 10, posted (9 years 4 months 3 weeks 3 days 3 hours ago) and read 4318 times:

Quoting 777STL (Reply 5):
piss off an entire plane of customers who have to travel with an animal that's barking, meowing, whining, crying, pooping, peeing etc

And that's just the flight attendants!

 biggrin 


User currently offlineLTBEWR From United States of America, joined Jan 2004, 13078 posts, RR: 12
Reply 11, posted (9 years 4 months 3 weeks 3 days 3 hours ago) and read 4296 times:

I would suggest several reasons for WN's no on board pets policy.
- Carry on animals slow boarding/unboarding.
- WN's unassigned seating policy making it difficult to make sure FiFi the poodle or Felix the cat
or Iggy the Iguana has a space for them and the owner when their owner gets their turn to board.
- Animal wastes staining carpets, smells in cabin and additional costs to clean up same.
- Allergeries, especially with the unnassigned seating policy making it difficult to move/reseat people.
- Liability for allergeries, bites and so on.
- Some owners let their pets out on their laps, the floor, etc and annoy pax, put the animal in danger if turbulance


User currently offlinePhxfly From United States of America, joined Feb 2005, 82 posts, RR: 1
Reply 12, posted (9 years 4 months 3 weeks 3 days 3 hours ago) and read 4297 times:

Quoting 777STL (Reply 1):
Maybe because they don't want to piss off other customers who have to sit next to said animals?

I was on an Alaska Airlines flight in August '02 from PHX-SEA. It wasn't a full flight (none of the middle seats were occupied). I was at in the window seat and she had the aisle. The dog whined the whole time during taxi and takeoff and about 30 minutes after takeoff she decides to put the damn carrier with the dog in it in the middle seat and ended up pinning me in and taking up about 4 inches of my seat width. She then proceed to use both her tray table and the one in the middle seat. I had to sit like this for about an hour until we could get up because it was a little bumpy. Eventually I was able to get up and get a flight attendant to make her put the dog under the seat. It was a miserable experience.

I remember when I was living in SEA and there was a little blurb on the news about a pig that got loose on a US flight during landing and proceeded to run up the down the aisle squealing and defecating on the floor.


User currently offlineJetdeltamsy From United States of America, joined Nov 2000, 2987 posts, RR: 8
Reply 13, posted (9 years 4 months 3 weeks 3 days 2 hours ago) and read 4281 times:

Quoting Junction (Thread starter):
why not take a couple extra dollars from grandma so she can put Fifi under the seat

because grandma has a tendency to take fifi out of her cage. fifi has a bad habit of gonig to the bathroom when out of her cage. fifi also has been known to bite other passengers.

animals in the cabin are ridicilous. "service" aniamals, EXCEPT THOSE CANINES THAT WORK FOR BLIND PEOPLE, should also be ban. people have their PETS designated as service animals for panic attacks, diabetic attacks and a multitude of ridicilous excuses. if you're blind, your dog can go. if you're not blind, leave the dog at home.

imho



Tired of airline bankruptcies....EA/PA/TW and finally DL.
User currently offlineCkfred From United States of America, joined Apr 2001, 5220 posts, RR: 1
Reply 14, posted (9 years 4 months 3 weeks 3 days 2 hours ago) and read 4269 times:

I know that AA's policy is 1 dog or cat per flight, and that the pet must be small enough to fit in a carrier that goes under the seat. Also, there is a fare charged for the pet.

I was talking to a passenger who had her dog with her, and yes, the dog does get AAdvantage miles. Unlike people, he doesn't have to worry about yield management putting too few AAdvantage seats on a given flight.


User currently offlineMGA From Nicaragua, joined Mar 2005, 726 posts, RR: 3
Reply 15, posted (9 years 4 months 3 weeks 3 days 2 hours ago) and read 4268 times:

Actually WN doesnt transport animals in anyway. Not Check in, Cargo or carry on style. I was trying to fly FLL-LAX with my cat last month and they said that they do not transport animals because they do not have a special permit required by the FAA (they said government). I had to buy a DL ticket plus a 50 buck charge for takin the cat as a carry on. WN really pissed me off...

MGA



Que viva el guaro, el dinero y los aviones!!!
User currently offlineLPLAspotter From Portugal, joined Jan 2005, 682 posts, RR: 1
Reply 16, posted (9 years 4 months 3 weeks 3 days 2 hours ago) and read 4264 times:

I got a FF bulletin from Frontier and they said pets get FFMs on their flights. I didn't read it, so I don't know the conditions.

LPLAspotter



Nuke the Gay Wales for Christ
User currently offlineSWA TPA From United States of America, joined Aug 2001, 1559 posts, RR: 34
Reply 17, posted (9 years 4 months 3 weeks 3 days 2 hours ago) and read 4235 times:

Quoting MGA (Reply 15):
Actually WN doesnt transport animals in anyway. Not Check in, Cargo or carry on style. I was trying to fly FLL-LAX with my cat last month and they said that they do not transport animals because they do not have a special permit required by the FAA (they said government). I had to buy a DL ticket plus a 50 buck charge for takin the cat as a carry on. WN really pissed me off...

MGA-

When you made the reservations on WN did you mention you were bringing your cat? Or did you just show up at the ticket counter assuming WN would take kitty?
If it's not just normal luggage you are taking along with you, you should always ask in advance to avoid a future inconvenience to yourself. On any airline, not just WN  spin .


SWA TPA  cutie 



I believe I can fly.....
User currently offlineMGA From Nicaragua, joined Mar 2005, 726 posts, RR: 3
Reply 18, posted (9 years 4 months 3 weeks 3 days 2 hours ago) and read 4219 times:

Actually that was the return leg of my flight. I addopted the Cat in Florida...
I fly once every 2 weeks and I see people with pets on many airlines all the time. I had no clue that WN was the only one (at least I think) that didnt transport Animals (real ones)...

MGA



Que viva el guaro, el dinero y los aviones!!!
User currently offlineBridogger6 From United States of America, joined Apr 2005, 710 posts, RR: 10
Reply 19, posted (9 years 4 months 3 weeks 3 days 2 hours ago) and read 4216 times:

It is my opinion that most people DO know ahead of time what the restrictions are for Fifi on the airline they will be traveling on. At HP, we require documentation dated within thirty days (for both the outbound and return trips) and signed by a vet stating the pet is in good health. Everyone who has checked in a pet with me has had this documentation which leads me to think some of the passengers flying Southwest think they can get away with bringing a pet no matter what the rules say. It seems maybe they think if they bring the pet with them to the airport, the rules will change. I would imagine it to be fairly rare for a person not to know the rules about pets as far as their airline goes BEFORE bringing the pet to the airport; whether or not the person is airline savvy.

User currently offlinePadcrasher From , joined Dec 1969, posts, RR:
Reply 20, posted (9 years 4 months 3 weeks 3 days 2 hours ago) and read 4206 times:

You've got to understand the Southwest dogma. If they don't do it, that means it costs more money than it's worth. Period. This extends to assigned seating, IFE, pets on board, operating more than one model aircraft, accepting human remains, interline agreements, accepting larger sized cargo pieces. No changes to the business model. The old timers in Dallas know better. This is what has got them where they are today. No need to change.

User currently offlineMGA From Nicaragua, joined Mar 2005, 726 posts, RR: 3
Reply 21, posted (9 years 4 months 3 weeks 3 days 1 hour ago) and read 4169 times:

Makes sense Padcrasher...

Is there any other airline that doesnt allow pets in any area of their planes?

MGA



Que viva el guaro, el dinero y los aviones!!!
User currently offlineNtspelich From United States of America, joined Aug 2003, 764 posts, RR: 0
Reply 22, posted (9 years 4 months 3 weeks 3 days 1 hour ago) and read 4158 times:

Quoting MGA (Reply 15):
Actually WN doesnt transport animals in anyway. Not Check in, Cargo or carry on style.

Except for SeaWorld penguins. Actually, in addition to allowing sight animals, we do allow so-called "comfort animals." I'm not in customer service, so I don't quite know exactly how often this happens, but from what I heard it's very rarely. I guess some folks need a cat or some other animal to help them with anxiety. So, if you have a doctor's note or some type of certification you can have one of these animals in the cabin with you. I guess that they are looked at in the same way as a seeing eye dog.

And yes, I am still waiting to see someone board a flight with a helper monkey.

NTS



United 717 heavy, you're facing the wrong way. Any chance you can powerback to get off of my deice pad?
User currently offlineJetdeltamsy From United States of America, joined Nov 2000, 2987 posts, RR: 8
Reply 23, posted (9 years 4 months 3 weeks 2 days 20 hours ago) and read 4068 times:

Quoting Ntspelich (Reply 22):
I am still waiting to see someone board a flight with a helper monkey.

USAir created a ruckus last year when a pig was accepted as a companion animal.

i'd be pleased to see a monkey over a pig.



Tired of airline bankruptcies....EA/PA/TW and finally DL.
User currently offlineAirframeAS From United States of America, joined Feb 2004, 14150 posts, RR: 24
Reply 24, posted (9 years 4 months 3 weeks 2 days 20 hours ago) and read 4055 times:

Quoting Isitsafenow (Reply 9):
Seeing Eye dogs are a whole new chapter, though.
That is a perfect exception to the rule.

Correct, WN has to comply with F.A.R.s and the Americans with Disabilites Act of 1990. WN doenst have a choice anyway.

Quoting Jetdeltamsy (Reply 13):
"service" aniamals, EXCEPT THOSE CANINES THAT WORK FOR BLIND PEOPLE, should also be ban.

Under the ADA Laws, they cannot be banned. This includes hearing dogs for the deaf as well.

Now, if WN really does NOT accept any animals on its planes whatsoever, they need to have their CSAs and their Rez agents address this to the pax no matter what to avoid confusion. They need to also add that to their website and on every itiniary that is purchased online, at the airport or over the phone. It has to be addressed, period.



A Safe Flight Begins With Quality Maintenance On The Ground.
25 Txagkuwait : from the southwest website (www.southwest.com): >> "Animals and Pets --------------------------------------------------------------------------------
26 Post contains links and images Zippyjet : I've been happily employed by FL for three years. And, I have not met a problem pet nor, experienced any issues save for one passenger who said they w
27 Hawk44 : US allows them but I think it's one or two animals per flight and it's 100 bucks and must fit under the seat in front of them. US also transports ani
28 Ntspelich : I don't know why anyone would ever -ever- send a pet in the cargo compartment. Yeah, I know that it's pressurized and heated, but seeing someof those
29 UAalltheway : Exactly. This is one of a million reasons why southwest does so well compared to other airlines.
30 Sllevin : Being someone who suffers from asthma attacks triggered by pet dander, I'm glad Southwest doesn't allow animals in the cabin. Steve
31 N844AA : Sure is. But on the flip side of that coin, it's indicative of why LCCs can't ever expand to 100% of the airline market. There will always be perks/s
32 DfwRevolution : Nor can any non-state controled airline. True... but I would say international and regional traffic before I decided to exploit the pet transport nic
33 Sccutler : WN's bread and butter are business travelers. Pets in-cabin are not something most business travelers would enjoy encountering, and of all travelers,
34 Post contains images N844AA : I never said nor meant to imply that a "state-controlled" airline could. What do you mean by that anyway? The legacy carriers, or something more soci
35 N200WN : I just can't get over the fact that some people believe WN has been so profitable and successful via leisure traffic. Southwest has always been prima
36 Post contains images N844AA : Hey, look, I freely admit that my impression of WN is colored by having grown up and lived in Texas, particularly in the DFW area where you can't rea
37 Swatpamike : Hello all So you are pissed off because you didn't check WN's animal policy???? Cheers swatpamike
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