RamerinianAir From United States of America, joined Nov 2003, 1486 posts, RR: 0 Posted (8 years 10 months 2 weeks 6 days 13 hours ago) and read 1949 times:
I was trying to book reward travel from NYC-SJU-STT-SJU-NYC and take a stopover in SJU for a few days. There seems to be a problem with the SJU-STT-SJU flights. I have spoken to a few agents and some initially say that it isn't available, other claim it to be available but unable to book it. I finally got on the phone today with a lady who said if the flight into SJU isn't on the same day, the flight SJU-STT will not be a codeshare flight. I thought this was kind of wierd? Can anybody confirm any of this? CO really needs to educate their agents. I have had a few incidents with them, if the flight isn't EWR-LAX, they are lost, especially with reward travel!
Can anybody let me know if there is another way to book this reward travel via other partners.
MAH4546 From Sweden, joined Jan 2001, 32002 posts, RR: 72
Reply 1, posted (8 years 10 months 2 weeks 6 days 12 hours ago) and read 1936 times:
You cannot book the SJU-STT flights individually. The SJU-STT flights, and the rest of Cape Air's intra-Caribbean flights, must be booked as part of an online connection. It is a codeshare, not a "Connection" contract like Cape Air's intra-Florida service.