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AA Flight Cancellation  
User currently offlineFokkerVII From Netherlands, joined Feb 2005, 47 posts, RR: 0
Posted (9 years 4 months 2 days 22 hours ago) and read 2012 times:

Last week my flight from LGA to DCA was cancelled by AA. I checked in and as I was wandering around the terminal I noticed from the screens that the flight had been cancelled. I checked with the staff at one of the gates to find out what had happened. They told me the flight had been cancelled early that morning.
Why was I checked in for a flight that had already been cancelled? What would have happened if I had not noticed the cancellation on the screen and turned up at the gate for my flight?

In any event, the lady at the gate where I asked about the flight re-booked me on the next plane out to DCA so no harm done.

Cheers

8 replies: All unread, jump to last
 
User currently onlineGoldenshield From United States of America, joined Jan 2001, 6014 posts, RR: 14
Reply 1, posted (9 years 4 months 2 days 21 hours ago) and read 1931 times:

Most likely it was cancelled AFTER you checked in. They most likely annouced the cancellation at the gate, but since you weren't there, it was up to you to make sure that you were situationally aware.


Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.
User currently offlineORD777 From United States of America, joined Dec 2003, 258 posts, RR: 0
Reply 2, posted (9 years 4 months 2 days 21 hours ago) and read 1907 times:

Quoting Goldenshield (Reply 1):
Most likely it was cancelled AFTER you checked in. They most likely annouced the cancellation at the gate, but since you weren't there, it was up to you to make sure that you were situationally aware.

If you read his post you see that it says the flight was cancelled earlier that morning, before he checked in.


User currently offlineJjbiv From United States of America, joined Jan 2001, 1226 posts, RR: 5
Reply 3, posted (9 years 4 months 2 days 20 hours ago) and read 1851 times:

I don't believe SABRE will check a customer in to a cancelled flight. It must have been cancelled after he checked in or there was a computer glitch of some sort involved here.

joe


User currently onlineGoldenshield From United States of America, joined Jan 2001, 6014 posts, RR: 14
Reply 4, posted (9 years 4 months 2 days 19 hours ago) and read 1777 times:

Quoting ORD777 (Reply 2):
If you read his post you see that it says the flight was cancelled earlier that morning, before he checked in.

So you are right. My bad. I guess I should make some coffee when I get home from work.  Wink



Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.
User currently offlineIADLHR From Italy, joined Apr 2005, 735 posts, RR: 0
Reply 5, posted (9 years 4 months 2 days 19 hours ago) and read 1747 times:

Could be too that the agent at the gate had no real idea when it was canceled.
She thought it was canceled in the morning and the truth in the matetr is that it wasnt. Trust me, in times past, I have had that happen where strange things like that happened and 2 different airline employees say 2 different things.


User currently offlineBond007 From United States of America, joined Mar 2005, 5413 posts, RR: 8
Reply 6, posted (9 years 4 months 2 days 16 hours ago) and read 1658 times:

Nobody here can answer that question!

Ask AA...that's the best answer you're gonna get

Jimbo



I'd rather be on the ground wishing I was in the air, than in the air wishing I was on the ground!
User currently offlineTs-ior From Tunisia, joined Oct 2001, 3468 posts, RR: 6
Reply 7, posted (9 years 4 months 2 days 12 hours ago) and read 1581 times:

Don't this remind us of the bad last days of PANAM !!!

User currently offlineNWrr From United States of America, joined Mar 2005, 84 posts, RR: 0
Reply 8, posted (9 years 4 months 2 days 11 hours ago) and read 1559 times:

It's not that hard to tell when a flight was cancelled. When you look at FLIFO (flight information) in Sabre, when a flight is cancelled, there's a remark showing that the flight was cancelled, why (usually mechanical or weather most of the time), and the time the flight was cancelled. THe only thing that MIGHT have screwed the employee is is that, if I recall, the "cancellation time" is done in zulu time, not local time.


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