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Check In Times  
User currently offlineGmrobert From Australia, joined Apr 2005, 7 posts, RR: 0
Posted (9 years 5 months 3 weeks 5 days 7 hours ago) and read 2008 times:

If you are requested, by the Airline that you are traveling with, Local or International, to "check in" no less than 1/2 hour prior to departure, why is there always that one person who takes it to the last minute, then wonders why the Airline won't check them in?...then Proceed to yell at the attendant and abuse them like it's there fault!!!

True Story, this happened to me last week.....and I could not believe what I saw.

9 replies: All unread, jump to last
 
User currently offlineDugway From Australia, joined Feb 2005, 61 posts, RR: 0
Reply 1, posted (9 years 5 months 3 weeks 5 days 6 hours ago) and read 1998 times:

Quoting Gmrobert (Thread starter):
to "check in" no less than 1/2 hour prior to departure

Sounds a lot like a JetStar flight to me!

It does amaze me how people think that the airline makes up these rules for fun, and by ranting and raving they expect to be boarded.

IMHO, it is people who check in, and some how get lost between checkin and the gate (duty free shops/pubs, etc) which is a much bigger problem for airlines. There is nothing more annoying than sitting on a plane, waiting for one passenger (who obviously has ignored the previous 5 boarding calls!)

While I do agree with the principle of stopping checkin XX mins prior to departure, i feel that JQ's 30 mins is a little extreme. I know that this does catch out a lot of people - I guess it makes extra money for them!

I believe in Australia, both Qantas and Virgin close checkin 15 mins prior.

D P G


User currently offlineGmrobert From Australia, joined Apr 2005, 7 posts, RR: 0
Reply 2, posted (9 years 5 months 3 weeks 5 days 6 hours ago) and read 1983 times:

I see where your coming form, I was on a Virgin Flight that day, not going to the same destination as this particular person.

I guess I was just surprised at the reaction of this passenger, I have never seen anything like it!......But to the credit of the girl working for Virgin, she kept her cool......so 100 points to her!


User currently offlineLeskova From Germany, joined Oct 2003, 6075 posts, RR: 70
Reply 3, posted (9 years 5 months 3 weeks 5 days 6 hours ago) and read 1974 times:

Quoting Gmrobert (Thread starter):
to "check in" no less than 1/2 hour prior to departure, why is there always that one person who takes it to the last minute

To the last minute before the 30 minutes? Or to the last minute before the plane is scheduled to depart?

While I usually try to schedule my arrival at the airport at least 20-30 minutes before check-in closes, I have had the occasional flight where, for a multitude of reasons, that was simply not possible. Then again, I was always still at the airport before the check-in deadline (even if just one minute before), and I've never had any problems whatsoever.

If, on the other hand, an airline would have given away my confirmed seat to a waitlisted passenger before the check-in deadline passes, I, too, would be very displeased... but I'd never take it out on the person sitting at the check-in counter.

To be precise, I once missed a check-in deadline by about 18 minutes - and the check-in deadline for that flight was 20 minutes: the departure time had been moved forward the day before and I hadn't re-checked the time the evening before (something I usually do).

I got checked in without problems, my luggage actually made it onto the plane and so did I - then again, this was a short hop on Eurowings from HAJ to THF on an ATR42, and that was about 10 years ago... not sure if it would work out that way these days...

Regards,
Frank



Smile - it confuses people!
User currently offlineLjungdahl From Sweden, joined Apr 2002, 908 posts, RR: 36
Reply 4, posted (9 years 5 months 3 weeks 5 days 6 hours ago) and read 1973 times:

Quoting Dugway (Reply 1):
While I do agree with the principle of stopping checkin XX mins prior to departure, i feel that JQ's 30 mins is a little extreme. I know that this does catch out a lot of people - I guess it makes extra money for them!

Ryanair (Ireland) has the following statement on the back of their boardingpass at Luton Airport (UK):

Quote:
IMPORTANT NOTICE

Failure to report to the boarding gate at least 40 minutes prior to departure will result in the aircraft departing without you.

THE PLANE WILL NOT WAIT

 Smile
/Johan


User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3713 posts, RR: 28
Reply 5, posted (9 years 5 months 3 weeks 5 days ago) and read 1893 times:

Quoting Dugway (Reply 1):
I believe in Australia, both Qantas and Virgin close checkin 15 mins prior.

Don't think it leaves enough time to pass security and get to a gate (if faraway).

I think most places are 30mins, although remember BA Concorde was 15mins, but that gives you speedy check-in, security and if necessary a golf cart to whizz you down to the CCR



"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineJFernandez From United States of America, joined Feb 2004, 304 posts, RR: 0
Reply 6, posted (9 years 5 months 3 weeks 4 days 23 hours ago) and read 1869 times:

My favorite was one experience I had at MHT where I got there about 35 minutes before, told the person in charge of the line that we were on the flight heading out shortly, and she repeatedly angrily said 'You have to wait your turn on line, that's what's fair'. Asked for the supervisor, turns out that she was it. Asked some people if they'd let us in front of them, they said okay, she said no, demanded we get back to our rightful place in line. "If the line doesn't get there, you should have been here sooner."

Argh.


User currently offlineStarlionblue From Greenland, joined Feb 2004, 17068 posts, RR: 66
Reply 7, posted (9 years 5 months 3 weeks 4 days 21 hours ago) and read 1837 times:

Quoting JFernandez (Reply 6):
My favorite was one experience I had at MHT where I got there about 35 minutes before, told the person in charge of the line that we were on the flight heading out shortly, and she repeatedly angrily said 'You have to wait your turn on line, that's what's fair'. Asked for the supervisor, turns out that she was it. Asked some people if they'd let us in front of them, they said okay, she said no, demanded we get back to our rightful place in line. "If the line doesn't get there, you should have been here sooner."

Logic dictates she is correct, but common sense says she's being moronic both in sense of civility and customer service...



"There are no stupid questions, but there are a lot of inquisitive idiots."
User currently offlineGQfluffy From , joined Dec 1969, posts, RR:
Reply 8, posted (9 years 5 months 3 weeks 4 days 20 hours ago) and read 1822 times:

Try working in an airport where you can see THRU the secured area (gate area) and out onto the ramp where the plane is parked from the ticket counter area. At GQ, we close CHECK IN 20-30 minutes prior to departure. We demand you be checked in 45 minutes prior. HAHA, like that happens. I think those rules are pretty lenient. If people don't show up in time for check in, then see you (the ramper/CSA) out working the flight, they automatically assume we can see them and will come in and check them in. Then, of course, it's our fault we can't see through the mirrored windows, and it's our fault they showed up 15 minutes prior departure, and it's our fault that plane left without them. And then, of course, we are supposedly supposed to provide them with food, a hotel if they can't get out that day, and/or an alternate means of transportation. All because they think they don't need to follow our rules because GQ is a small commuter airline. People amaze me.  banghead 

fluffy


User currently offlineFlyinHigh From United States of America, joined Mar 2005, 71 posts, RR: 0
Reply 9, posted (9 years 5 months 3 weeks 4 days 18 hours ago) and read 1793 times:

I took the Qantas CityFlyer SYD to MEL once a month for a year and was able to check in usually between 40 to 25 minutes prior to departure for the 6:30am flight. Qantas was very efficient with this flight and check-in times. I haven't experienced this anywhere else in the world.


Flown on A300,320,321,330, B717,727,737,747,757,767,777, BAC 1-11, BAE 146, D228, HS-121, L1011, MD 80, S360
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