Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Compensation For Cxld Flts  
User currently offlineBpat777 From United States of America, joined Nov 1999, 446 posts, RR: 0
Posted (9 years 7 months 1 week 6 days 17 hours ago) and read 1645 times:

I was scheduled to fly MDW-ATL-LAS on Delta last Monday May 2nd however the MDW-ATL segment (Flt# 987) was cxld due to a mechanical delay on the 732. They rebooked everyone on the last flt of the day which arrived into ATL about 10p. Delta put me up in a hotel overnight and placed me on a flt Tuesday May 3rd at 10am. Well I missed a night of my vacation in Las Vegas and lost a night at my hotel since I prepaid through Priceline. My question is would it be worth my while to send a letter or email of complaint to Delta in hopes of getting a travel voucher or some other form of compensation? Thx in advance for your replies.

4 replies: All unread, jump to last
 
User currently offlineNWrr From United States of America, joined Mar 2005, 84 posts, RR: 0
Reply 1, posted (9 years 7 months 1 week 6 days 17 hours ago) and read 1630 times:

You are definitely welcome to try. They might give you a voucher or some miles, but in Delta's defense, in their Contract of Carriage (for whatever it's worth), they do state that they have no guarantee on their schedules, etc. Their only guarantee is that they will (at some point in time) get you from Point A to Point B.

A voucher or miles is about the most I would possibly expect. Beyond that, you might be holding your breath.



Welcome to the back of the boat...the non-rev section
User currently offlineJjbiv From United States of America, joined Jan 2001, 1226 posts, RR: 5
Reply 2, posted (9 years 7 months 1 week 6 days 13 hours ago) and read 1579 times:

You're even on the hotel front (or close to it). You paid for a night in Vegas and DL substituted a night in Atlanta. On a mechanical delay, you should have received meal vouchers, too. Getting an airline to compensate for "a night of your vacation" is less fruitful than getting blood out of a turnip. It would be reasonable to request to change your return flights at no charge, however. Did you ask to be put on another airline CHI-LAS? Traveling on low-fare advance purchase tickets? You can always read their CoC (at Delta.com or any airport location) and hold them to every condition therein.

joe


User currently offlineNLINK From United States of America, joined Nov 2003, 313 posts, RR: 0
Reply 3, posted (9 years 7 months 1 week 6 days 12 hours ago) and read 1551 times:

If the airline tickets were booked on priceline or hotwire the DL (or any of the airlines) will not book you offline, as it states in the contract. The reason doesn't matter for those types of tickets.

User currently offlineBpat777 From United States of America, joined Nov 1999, 446 posts, RR: 0
Reply 4, posted (9 years 7 months 1 week 6 days 8 hours ago) and read 1498 times:

Thx for the replies..I sent an e-mail off on Delta.com earlier this evening. I got an auto response stating they have had an extremely high amount of emails and would get back to me a.s.a.p. So it's a waiting game now. Wish me luck..LOL B.T.W. the tickets were purchased directly on Delta.com.

Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
AZ Refuses Compensation For Damages posted Thu Aug 31 2006 19:44:23 by Dtonelli75
EU Airlines, Compensation For Delays/cancellations posted Mon Apr 10 2006 06:21:07 by Ammunition
What Is Fare Compensation For 2.5 Days Missing Bag posted Sun Jan 8 2006 17:36:38 by Zrs70
Airbus Agrees To Compensation For Delay posted Fri Nov 11 2005 14:45:12 by 777DadandJr
NW Compensation For Cancelled Flights? posted Thu Oct 20 2005 06:42:20 by Iowaman
MAS Seek's Compensation For A380 Delay posted Mon Sep 12 2005 11:02:24 by PanAm_DC10
NO EU Compensation For BA PAX posted Thu Aug 25 2005 09:38:38 by Trekster
Compensation For Delays In EU posted Thu Jul 7 2005 22:03:52 by GBan
Configurations For BA's Flts Between HKG & LHR posted Fri May 20 2005 05:33:13 by United Airline
Compensation For A/c Crash Survivors? posted Thu Mar 31 2005 23:27:18 by Aa777jr