Samurai 777 From Canada, joined Jan 2000, 2451 posts, RR: 5 Posted (13 years 1 month 4 days 19 hours ago) and read 1208 times:
I'd love to hear about your opinions and experiences, good or bad aboard Air Canada and/or Canadian Airlines, and which you thought had better service and flights. In other words, which Canadian carrier did you like the best and which did you fly on most of the time?
Everyone is welcome to post their stuff here, regardless of whether they're from Canada or not.
Myself, I've always thought Canadian had the better inflight service, while AC had the better planes (which most people will probably likely think, of course - look at how much older CP's fleet is compared to AC's). While CP's inflight service has been better in my opinion, that's not to say AC's was bad - AC's inflight service is pretty good, too. I recently flew from YEG to YQM(Moncton, NB) via YYZ and YUL on Air Canada.
I've flown CP 90% of the time on domestic flights. Internationally, it was Air Canada most of the time, especially to LHR. But on the Pacific routes, I flew on CP, including CPAir. As a matter of fact, that's how a lot of international flights out of Canada were split - transatlantic routes have been dominated by AC, while CP traditionally dominated Pacific routes.
WorldVoyager From Canada, joined Apr 2000, 393 posts, RR: 0 Reply 2, posted (13 years 1 month 4 days 18 hours ago) and read 1090 times:
I have flown numerous times on both Air Canada and Canadian, and I can say that Canadian is definetly better than Air Canada on domestic flights, except for a couple of bad Canadian Regional flights on chewed up Fokkers. But CP's 737s and A320s are nice inside.
However, on International flights, where airlines make the big bucks, I have noticed that Air Canada's service is much, much better than their domestic service. I can't comment on CP here though, as I haven't flown it on international flights, except for CAN-US, where their service was the same as domestic.
Jet Setter From , joined Dec 1969, posts, RR: Reply 3, posted (13 years 1 month 4 days 18 hours ago) and read 1090 times:
In the 2000 OAG awards, Canadi>n was awarded Best North American Airline and Air Canada was the runner up in that category! If you go by that - both airlines are good - and have quite similar levels of service. Note American, Delta, Continental, United etc didn't even get a mention
Samurai 777 From Canada, joined Jan 2000, 2451 posts, RR: 5 Reply 4, posted (13 years 1 month 4 days 14 hours ago) and read 1073 times:
Tsk, tsk! Not the answer I had in mind, Jmc 757! That sounds like discouraging others from answering to my topic. You should read the topic I posted more carefully - notice the past tense in which I wrote. I was asking for past as well as current experiences on both of two full service airlines based in Canada!
It does so matter because there's only going to one international Canadian carrier soon! You're right on that one, but then there won't be any other Canadian full-service scheduled airline to compare AC to. Why? You can't really compare a discount airline like WestJet to a full-service carrier like AC!
Discount and charter airlines are often so different in operations and service, that it's like trying to compare Ryanair with British Airways!
Flygirl From Canada, joined Jun 2011, 0 posts, RR: 0 Reply 5, posted (13 years 1 month 4 days 13 hours ago) and read 1068 times:
Both airlines have their respective areas where they excel. Both have won the same award in consecutive years. Just imagine the potential of putting the two together and gleaning the best in service/amenities and comfort that each had to offer. Even after giving that sales pitch I will note that a member of the travelling public can and will criticize or rave about either airline. Opinion is often based on one experience or interaction with an employee/s and as a result, the standards of the entire company are judged from that experience. The negative experiences tend to solidify that opinion faster and remain longer in one's memory than all the positive ones. Both airlines deserve credit where it is due.
CPDC10-30 From United Kingdom, joined Feb 2000, 4759 posts, RR: 26 Reply 6, posted (13 years 1 month 4 days 9 hours ago) and read 1058 times:
Admittedly, I haven't flown on Air Canada since 1994 and have done 90% of my flying on Canadian. In my experience though, Canadian's food service and seating was superior in all cases. When Air Canada was serving slop to economy pax with plastic utensils, Canadian was serving better meals with real cutlery.
The seating on the DC-10 and A320 was very spacious and comfortable compared to many other airlines. I never mind their old fleet since their maintenance is excellent.
I will be taking Canada 3000 for the first time in two weeks, so I will be able to compare my experience at that point.
AC_A340 From Canada, joined Sep 1999, 2251 posts, RR: 2 Reply 7, posted (13 years 1 month 4 days 2 hours ago) and read 1049 times:
Air Canada was, is, and always will be better than Canadian. My Family and I have had horror stories on Canadi>n and have had absolutely no problems what-so-ever with Air Canada. Their employyees go out of their way to help us and if we can not get to the airport due to weather, they refund our tickets. Canadian does not do that. Air Canada has a better fleet, service and over all professional image. Plus Air Canada also lets you visit the cockpit. I've also found the food better on AC.