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Police On Board Of My AA Flight MIA To LGA  
User currently offlineKLMflyer From United States of America, joined Feb 2004, 156 posts, RR: 0
Posted (9 years 3 months 2 days 8 hours ago) and read 9429 times:

I want to share with you my experience on AA 672 from Miami to La Guardia.

I never fly on AA, and in economy class, as I have platinum elite status with SkyTeam but I had a balance of few miles on an old AAdvantage account and zeroed the few miles by booking 2 award tickets from NYC to Miami and back.
Yesterday evening we boarded flight AA 672 (a B757) and took our seats in the back at 33B and 33E.

Rows 34ABC were occupied by a father with two little kids who cried and shouted non stop, for the full one hour and a half soon after taking off.
My friend who was seated in 33B at a certain stage asked this father (34B) to try to calm down his kids and in reply was kicked in the back of the seat.
He started rising his voice, laughing at the situation, and I told him that he could uses some good manners or, in alternative, travel by surface the next time rather than disturbing the entire section of the plane.
There's been an exchange of thoughts and when my friend called the hostess to try settle the issue, the AA hostess, a tall blond woman who probably needs to attend some sort of good manners school, told my friend to leave his seat, in a very rude way, and to accommodate in an empty seat (29B).
In the meantime, as my friend suffers from kidney stones, the kick in the back of his seat contributed to a strong colic and spent the remaining hour on the flight being helped by the passenger seated next to him.

Once at La Guardia, at almost midnight, the captain informed all passengers to stay on board since it looked there was a problem with the jetway.
It was not the jetway but the hostess called the police and all of a sudden me and my friend have been approached by 6 policemen who intimidated us saying that we were supposed to go to the police station to clear the issue.
My friend, in full colic, asked for a glass of water which have been denied by the hostess (who said no by wiping her hand) and by one of the policeman who said "I decide whether you get the water or not".

In the end, once they cleared out that we were polite, European businessmen, and the pax in 34B declared that the all story was just an exchange of words (because it was his words vs. ours!!!) me and my friend left the plane fully escorted by the police up to the airport exit, taxi stand (why being escorted? I do not know!).
While we were leaving the plane, the hostess and the captain were watching over us like we were the worst passengers they had on board.
Now, my question is: is there a way to protect a passenger from a hostess who created a false case? is it so automatic on AA to call police to settle things? is it smartest way to solve problems?
We have never experienced anything similar and was the first time to be approached by police but the experience was unique.
What I do not accept is the way the hostess and the captain handled this, and the way they watched at us while we were desembarking, nodding the head like you do with your little kids when they do something inappropriate?
If you call the police for a 2-minute verbal dispute between two passengers, what do you do in more serious cases?
I found myself offended by this procedure and by the attitude of both hostess and captain.
For sure I won't be flying with AA any more (second and last experience) and will continue to fly first class on CO and NW, on domestic flights, where the cabin staff is highly professional and knows the good manners.
I believe it would have been much easier, and more diplomatic and full of good sense.

Good sense, good manners can always settle any kind of issues without creating embarassing situations - I do not call police to settle issues with a client, if any, rather I try to accommodate, in case - but probably the AA hostess has been trained to call police and leave to others the power to settle things.
At the very end my friend got a kick in the back in every sense.
The other passenger (34B) desembarked like a hero and the two of us left the plane like trouble makers.

Sometime I wonder if people can think or simply follow rules without thinking!

43 replies: All unread, showing first 25:
 
User currently offlineVSIVARIES From United Kingdom, joined Aug 2004, 108 posts, RR: 4
Reply 1, posted (9 years 3 months 2 days 8 hours ago) and read 9384 times:

If you don't want screaming kids and impolite cabin crew then fly business or first.

Whichever way around never fly American scareways in any event.

I've had some rotten AA experiences myself, but the police thing is.. erm.. unusual.

What you have said is your side of the story - and there are always two sides.

B/R



For every action there is always an unequal but mostly similar reaction.
User currently offlineCALMSP From United States of America, joined Aug 2003, 3929 posts, RR: 7
Reply 2, posted (9 years 3 months 2 days 8 hours ago) and read 9367 times:
Support Airliners.net - become a First Class Member!

I'm sorry you went through this.......immature actions by the FA/Cpt. THey could have handled this situation very easily in a matter of a minute or so. We look forward to serving you again on CO!!


okay, I'm waiting for the rich to spread the wealth around to me. Please mail your checks to my house.
User currently offlineJamesag96 From United States of America, joined Nov 2001, 2095 posts, RR: 3
Reply 3, posted (9 years 3 months 2 days 7 hours ago) and read 9290 times:

Sorry to hear you had to go through that....I'd write a letter but honestly don't know if it would get you what you need/want.

Another reason why I don't fly American.



Why Kate, You're not wearing a bustle. How lewd.
User currently offlineDtwclipper From , joined Dec 1969, posts, RR:
Reply 4, posted (9 years 3 months 2 days 7 hours ago) and read 9273 times:

I think it's a very nice story, but there are a few things that really don't sound kosher.

Quoting KLMflyer (Thread starter):
There's been an exchange of thoughts

What do you really mean by this?


Did you and your buddy really behave like

Quoting KLMflyer (Thread starter):
polite, European businessmen


User currently offlineFlyingTexan From , joined Dec 1969, posts, RR:
Reply 5, posted (9 years 3 months 2 days 7 hours ago) and read 9199 times:

I would be very interested in hearing the other side of the story, the crew accounts, etc.

User currently offlineSchipholjfk From United States of America, joined Jan 2005, 579 posts, RR: 6
Reply 6, posted (9 years 3 months 2 days 7 hours ago) and read 9199 times:

Quoting VSIVARIES (Reply 1):
If you don't want screaming kids and impolite cabin crew then fly business or first.

What are you... smoking crack? Why can't a paying customer in any class expect decent service especially from impolite crew. While I understand children's behavior is not under the control of flight crew, but PROFESSIONAL crew no matter what class should act with utmost respect. Try flying any Asian airliner and you will see what professionalism is all about. Economy class passengers are not animals... they are PAYING customers! That's right... paying customer. That means a respectable level of service is to be expected. Not ROYAL, FIRST-CLASS service, but respectable service. Airlines is a transportation as well as a service business. That means giving customers respect. It is too often the case in this world today that people enter service industry and then cop an attitude. If you don't like working with people... get out! There are always procedures to deal with bad customers. No one is saying bad customers/passengers should not be dealth with properly. But there is a growing sentiment in airlines business especially among U.S. flight crews that they are doing PAYING PASSENGERS a favor by flying. Economy passengers are NOT flying for free. Most economy passengers have accepted the cattle class mentality and understand the poor economics of airline business (although Eurpean, Asian majors and US LCCs continue to prove that money can be made in this business while our inept legacy carriers prove otherwise), but they still deserve basic respect.

By the way, I travel in business class with my kids! So the notion that there are no kids in Business class is a fallacy.



The fun of flying... love it !!!
User currently offlineCrossChecked From United Kingdom, joined Sep 2004, 255 posts, RR: 0
Reply 7, posted (9 years 3 months 2 days 6 hours ago) and read 9169 times:

Absolutely, Schipholjfk. You make a fantastic point.

The problem is that parents think their kids are the most precious things on earth and are, as a result, reluctant to lavish disipline of any sort on them.

If I had kids and they were acting like this, I would immediately take them to the lavs until they calmed down. No sign of calming down? A swift slap to the back of the legs should do it.

I'm very much of the opinion that if you can't control your kids onboard an aircraft - a closed, confined, cramped and stressful environment for everyone - you shouldn't travel with them until they are old enough to know the difference between right and wrong.

Just yesterday I took a domestic flight home here in the UK. I was exhausted after having just completed an overnight shift and having not slept for close to 24 hours. I began nodding off when my chair began recieving kicks from a baby behind. The mother did nothing to stop this, despite a few icey glances from me.

The baby then proceeded to make rediculous noises including "raspberries" and constant shrill screams for no reason. Granted, kids do this but parents should be able to or WILLING TO control when and where the kids behave like this.

If the baby wasnts to scream and kick things, let it do it at home and keep the parents awake. I take a flight to relax and chill out, not be troubled by someone elses screaming brat.

KLMflyer, sorry to hear about your situation. There's really nothing you can do about it as reports will have been submitted by the crew and it's quite likely they will have been exaggerated, making you appear to be the baddy.

Lets hope this is a one-off experience for you.



Cabin crew, doors to manual and cross check.
User currently offlineDen-hnl From United States of America, joined Apr 2000, 164 posts, RR: 0
Reply 8, posted (9 years 3 months 2 days 4 hours ago) and read 9039 times:

Quoting CrossChecked (Reply 7):



Quoting CrossChecked (Reply 7):
The baby then proceeded to make rediculous noises including "raspberries" and constant shrill screams for no reason. Granted, kids do this but parents should be able to or WILLING TO control when and where the kids behave like this.

You obviously have little or no experience with babies. CONTROL A BABY when being content making their cute raspberries? Or practicing their verbalization skills with, what you think are ridiculous noises? If my baby is expressing herself jabbering away on a flight behind you, you are the last person I will try to please by quieting her!



John Hancock
User currently offlineOPNLguy From , joined Dec 1969, posts, RR:
Reply 9, posted (9 years 3 months 2 days 4 hours ago) and read 9000 times:

>>>My friend who was seated in 33B at a certain stage asked this father (34B) to try to calm down his kids and in reply was kicked in the back of the seat. He started rising his voice, laughing at the situation, and I told him that he could uses some good manners or, in alternative, travel by surface the next time rather than disturbing the entire section of the plane. There's been an exchange of thoughts and when my friend called the hostess to try settle the issue,

Personally, I think you erred in how you and your friend handled it. By not making notification of the F/A your -first- step, your lecturing the guilty party (on behalf of your friend) served to unnecessarily escalate the situation to the point that you (both) might have appeared (to the F/A) as the instigator picking on the poor guy with two kids, hence the response.

There are no guarantees, but asking the F/A at the outset if she had anything (gum, toys, drawing paper, etc.) that might placate the kids behind you might have had a different result by showing you as the original "victim". By getting the F/A involved later as you did, to her it probably looked like a "he said" versus "they said" and she ended up picking the wrong perpetrator.


User currently offlineKLMflyer From United States of America, joined Feb 2004, 156 posts, RR: 0
Reply 10, posted (9 years 3 months 2 days 1 hour ago) and read 8850 times:

to OPNLguy

thank you very much for your feedback.
I'm pretty sure that by handling the situation in the way you suggested, we would have avoided such an unpleasant, and frightening as well, experience.
This "he said" vs "they said" complicated the whole story and at the end we ended up in being treated in the wrong way and as the bad guys.
Should I find myself again in a similar situation I will strongly follow your suggestion.
thank you very much again.


User currently offlineWukka From United States of America, joined Jan 2005, 1017 posts, RR: 16
Reply 11, posted (9 years 3 months 1 day 23 hours ago) and read 8752 times:

Quoting CrossChecked (Reply 7):
The problem is that parents think their kids are the most precious things on earth and are, as a result, reluctant to lavish disipline of any sort on them.

If I had kids and they were acting like this, I would immediately take them to the lavs until they calmed down. No sign of calming down? A swift slap to the back of the legs should do it.

No, sir. The problem is that in this advanced, modern world that we live in, if you were to issue a "swift slap to the back of the legs", it may result in your investigation as an abusive parent.

Do you want to risk a court appearance, arrest, and the potential of having your children taken out of your custody solely for the minor inconvenience of someone you've never met before?

This whole planet needs an attitude change, in more ways than one, but this is a conversation better left off of a general aviation forum.



We can agree to disagree.
User currently offlineHAMAD From United Arab Emirates, joined Apr 2000, 1159 posts, RR: 7
Reply 12, posted (9 years 3 months 1 day 22 hours ago) and read 8478 times:

the same reason i don't fly AA anymore either. I used to like them, but now, and compared to all other US domestic carriers, they need a major attitude adjustment. one time i asked the FA a question about the over wing exit procedure because i was seated there, she smerked as she looked at me and she said "look at the emergency card"


PHX - i miss spotting
User currently offlineFlyMIA From United States of America, joined Jun 2001, 7140 posts, RR: 9
Reply 13, posted (9 years 3 months 1 day 22 hours ago) and read 8337 times:

Well the Captain had no idea what was going on no reason to blame him. He cold only think that the FA was telling him the truth.
I fly AA almost all the time whenever I fly and I never had a problem with them. Dont really have to never fly AA again you will have bad experiences with an airline sometime. If I had a problem at my local grocery store chain or Shell Gas Station does that mean never go to either again?
I

Quoting OPNLguy (Reply 9):
Personally, I think you erred in how you and your friend handled it. By not making notification of the F/A your -first- step, your lecturing the guilty party (on behalf of your friend) served to unnecessarily escalate the situation to the point that you (both) might have appeared (to the F/A) as the instigator picking on the poor guy with two kids, hence the response.

I agree with that, the first step should have been to get the FA.
I hope you reported your situation to AA management because the way the FA treated you is not acceptable.
Atleast now I know if I ever had a situation where someone I know or myself is moved or anything similar to yours I will make sure that the crew does not over react with the situation like how they did with yours.
Also maybe the Captain or FO should have actually listened to what happened before they called for the police.
I agree some FAs are very rude.



"It was just four of us on the flight deck, trying to do our job" (Captain Al Haynes)
User currently offlineJumppilot From United States of America, joined May 2005, 90 posts, RR: 0
Reply 14, posted (9 years 3 months 1 day 22 hours ago) and read 8320 times:

Sounds like a Southwest flight!!! Maybe American should be the subject of that "Airline" show. I'd just drive if that happened to me.


pull back to go up, pull way back to go down!
User currently offline57AZ From United States of America, joined Nov 2004, 2550 posts, RR: 2
Reply 15, posted (9 years 3 months 1 day 22 hours ago) and read 8320 times:

"No, sir. The problem is that in this advanced, modern world that we live in, if you were to issue a "swift slap to the back of the legs", it may result in your investigation as an abusive parent."

Depends on the agency and the competancy of their staff. Any decent investigator can tell the difference between proper discipline and abuse. I'm certain that some of our judges here would have no problem tossing a DCS case if one were to come before them without any substantial evidence. Most judges recognize that the parents are a major part of the problem but their abilities to intervene are limited whereas DCS has most of the enforcement power in these cases.

As for American, the problem with attitude goes way back. I have and never will fly them because of their management, namely one Robert Crandell. Incompetancy flows from the top down.



"When a man runs on railroads over half of his lifetime he is fit for nothing else-and at times he don't know that."
User currently offlineIkramerica From United States of America, joined May 2005, 21500 posts, RR: 60
Reply 16, posted (9 years 3 months 1 day 21 hours ago) and read 8091 times:

This is not a new thing for AA. They have a new policy that seams to be "use 9/11 as an excuse to call the cops" on anyone who "argues" with them, even if they didn't do anything wrong.

Same thing happened to the wife of a popular radio show host here in LA. She was ordered to stop feeding her baby for some reason despite the baby being young and needing care, and she refused to and they got on her case to the point that she started crying, and when they landed in JFK, sure enough the police were there to intimidate her. Of course, he let the whole LA market know of his experience, and being the number 1 radio show in the largest market in the US, this probably didn't help the AA tarnished image much.

I stopped flying AA a few years ago due to total lack of concern for customers. They used to ge good, and I had accumulated nearly 1million real miles on them in my life, but I stopped flying because of poor treatment, run down equipment, and general disrespect ever since Crandall retired. I've used up all my miles but 40k, and was planning on using those up soon until I learned they upped the domestic US first award to 45k. grrr.

Stick with SkyTeam. They may not offer "true" first class on most of their carriers, but they don't arrest you, either.  Wink



Of all the things to worry about... the Wookie has no pants.
User currently offlineWukka From United States of America, joined Jan 2005, 1017 posts, RR: 16
Reply 17, posted (9 years 3 months 1 day 21 hours ago) and read 7977 times:

Quoting 57AZ (Reply 15):
Depends on the agency and the competancy of their staff.

At what point did you miss the "may" in my comment before you went off on your diatribe. You know full well where my comment was coming from. Are you going to kick me in the back of my seat now? Geez.



We can agree to disagree.
User currently offlineLTBEWR From United States of America, joined Jan 2004, 13072 posts, RR: 12
Reply 18, posted (9 years 3 months 1 day 20 hours ago) and read 7789 times:

Even if you had gone to the F/A in an initial complaint, it may not have helped anyway. While the f/a's have an obligation to handle reasonable complaints from pax of annoying children (and adults), they far too often don't want to confront and admonish adults pax for such issues as they fear they could be subject to complaints and getting them a black mark on their records. This is compounded by a busy schedule of customer service on such a relatively short flight and from thier view figure the problem will be dealt with by the parent/ gurardian or the flight will be over with. I recall a flight I was on back in December 2003 on AA, EWR-SJU (A300), we had a 1 1/2 hour wx (snow) delay, and sitting near me were a mother and her 2 often screaming toddlers. They were almost never strapped down in their seats the whole time of the flight. The f/a's didn't do much to deal with the situation and I dealt with it by wearing my headphones for the movie or my cd player. Still, it was annoying and perhaps I should have said something to the f/a's, but figured I wouldn't work anyway, as the kids may have had ear pressure problems, were sick, etc.

User currently offlineByrdluvs747 From United States of America, joined Jul 2004, 2358 posts, RR: 1
Reply 19, posted (9 years 3 months 1 day 19 hours ago) and read 7521 times:

Quoting Den-hnl (Reply 8):
You obviously have little or no experience with babies. CONTROL A BABY when being content making their cute raspberries?

This is sums up the problem. Parents who think their babies noises and disruptive behaviour are cute while disregarding that discomfort it's causing to an entire cabin of other people.

I'm so sick of self-centered parents.



The 747: The hands who designed it were guided by god.
User currently offlineYegmaster From Canada, joined Dec 2004, 1023 posts, RR: 0
Reply 20, posted (9 years 3 months 1 day 19 hours ago) and read 7518 times:

Quoting CrossChecked (Reply 7):
The problem is that parents think their kids are the most precious things on earth and are, as a result, reluctant to lavish disipline of any sort on them.

I beg your pardon????

That's right, we as parents don't care how our kids behave because they are the cutest things ever to walk this planet and can do whatever they want.

Quoting CrossChecked (Reply 7):
If I had kids and they were acting like this, I would immediately take them to the lavs until they calmed down. No sign of calming down? A swift slap to the back of the legs should do it.

I am glad to here you as non parent can do a much better job then us here as parents. Why don't I ship you mine for a couple of weeks then we will see if you still comment in the same way.

Quoting CrossChecked (Reply 7):
someone elses screaming brat.

Why don't you come and say that straight to my face.


User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 60
Reply 21, posted (9 years 3 months 1 day 19 hours ago) and read 7451 times:

Quoting Yegmaster (Reply 20):
I beg your pardon????

That's right, we as parents don't care how our kids behave because they are the cutest things ever to walk this planet and can do whatever they want.

that has to be the RUDEST and SELF-CENTERED comment I've read on this board in quite some time.....if you can't handle your kids on a flight, then DO NOT FLY with them...some people who fly don't want kids and/or don't have kids  Angry ......i hope you don't sit behind me...... crazy 

that being said, babies crying don't bother me because I have my noise reduction headphones on (I can't believe I didnt' purchase those things earlier)..and if a kid is kicking my seat, I give them such a stare, they stop..then I smile at the parents.....  biggrin ...fortunately, I've only experienced one flight with a "seat kicker" (incedentally it was on AA also)..a few with crying babies, but thats very dealable...

if that doesn't work, then I'll make a complaint to the FA's and rather than being rude or nasty, I ask them for their recommendation...


if kids are old and big enough to kick a seat, then they are old enough to be disciplined...!!!



"Up the Irons!"
User currently offlineUadc8contrail From United States of America, joined Sep 2003, 1782 posts, RR: 9
Reply 22, posted (9 years 3 months 1 day 18 hours ago) and read 7418 times:

on behalf of judge gene,glenn,jake and pete...WELCOME TO THE FREINDLY SKIES


bus driver.......move that bus:)
User currently offline57AZ From United States of America, joined Nov 2004, 2550 posts, RR: 2
Reply 23, posted (9 years 3 months 1 day 18 hours ago) and read 7404 times:

Actually, I didn't miss the "may" in your statement. However, none of the jurisdictions in which I have lived would ever have considered a mild spanking to be physical child abuse. I can't speak for The Buckeye State which I note that you are from but Tennessee and Arizona have enough sensible civil servants to weed out the real cases from the nonsense cases. Just because one child protective services agency or court may be heavyhanded in their "application" of the law does not mean that all of them are.

Having worked in transportation I will also add that while passengers with children can only do so much to control their behavior, the other passengers should not be required to suffer disruptive behavior if there is the possibility of the carrier resolving the matter on their behalf. It's been a while since I'vre read any of the Contracts of Carriage, but they generally list under what conditions the carrier is obligated to transport the ticketholder and what conditions void that contract. Disruptive behavior is one of those conditions but whether or not it could apply to minor children I am not sure. Onboard our trains I never recieved a complaint about an ill behaved child. If we had, we would have attempted to resolve the situation by reseating one of the parties. However, if it were a case of a parent refusing to control their child's behavior to a reasonable degree, we would put them off at the nearest safe point and provide a partial refund of their fare if applicable.

As for the reaction of the FA and the Captain, I can certainly see their reasoning for calling in the airport police. Lawsuits are quite common these days and most companies will not provide legal aid to their employees even if they are named in a lawsuit for following corporate policy. From their point of view, why should they risk getting tangled up in a legal quagmire when all they need to do is have the police handle the situation? From the airline's position it's cheaper and the loss of a few passenger's business outweighs the cost of litigating a civil suit. All this is why I don't miss flying commercial.



"When a man runs on railroads over half of his lifetime he is fit for nothing else-and at times he don't know that."
User currently offline777WT From United States of America, joined Jan 2005, 875 posts, RR: 1
Reply 24, posted (9 years 3 months 1 day 17 hours ago) and read 7259 times:

Quoting VSIVARIES (Reply 1):
If you don't want screaming kids and impolite cabin crew then fly business or first.

Wrong, I flew first and business class with AA and they have kids in first class on my last 2 flights with AA (JFK to AUA roundtrip)
2 babies still in their carriers plus a young boy and girl.
I thought kids were banned from first class until a certain age (16?)

70% of the time I'm flying no matter what airline, there's an kid always kicking the back of the seat I'm sitting in. What I do is turn around, look at the kid then whoever the kid's parents are and nod my head.

They don't do anything to make them stop or discipline them.
This is what the problem is, discipline and deterrance to kids.

60% of the time it'd be a screaming baby. Here's what I do at this point, turn my hearing aids off!

About a few years ago, I did see a couple complain to the F/A about the screaming kids (this was during final boarding inside the aircraft) and they relocated them to first class since all economy class was filled except their previous seats.


25 CrossChecked : Minor???? I've seen babies cry for well over half of a ten+ hour flight from London to Los Angeles. That, to me, is not a minor inconvenience. It mak
26 Post contains images SATX : This is nothing but pure elitist drivel that also happens to be entirely incorrect as well. Does reading your posts count?
27 FlyBeQ400 : There is a very simply solution. Avoid flying AA or any legacy American carrier. In fact, if at all possible avoid domestic flights in the US.
28 Ikramerica : because we all know that people with unruly children would never fly Southwest, right?
29 Lear35pilot : Unless you have had children, and unless you have traveled with them as newborns/infants, you cannot possibly know what it is like to travel with them
30 Tonytifao : I've had loud kids on first and on business class. Damn parents that can't control their kids.
31 Tonytifao : I've had horrible treatment on United Flights ORD-GRU, IAD-GRU. Also had horrible service on F-Class on United MCO-SFO. I've had great service with AA
32 Warszawa : Oh, I fully agree with you. I was recently on a flight TPA-CVG on Delta (737-800) where I dealt with numerous screaming babies, and two kids behind m
33 Lincoln : There was actually an article in the Wall Street Journal on Friday, May 20th (Weekend Journal, Page W1) "Frequent Criers" detailing not only the incr
34 Amy : Very sad reading your story, KLMflyer. I would dispute taking young children on a flight. It's loud, there are unfamiliar feelings like ear popping, g
35 Post contains images NWADC9 : Good luck with that. Lavatories are so small, it's not even funny. In the mid-90's, I remember there being a ban of children under 8 in F for non-rev
36 B744F : Even if you can't control your children, at least TRY! Parents who do nothing come across as self centered. Bottom line is, if your children can't con
37 TACAA320 : "Another reason why I don't fly American."[reply 3] Me too. Solution: Try to avoid that crappy airline.
38 Post contains images Jacobin777 : I couldn't agree with you more..I have no problems with babies crying..since they really dont know whats happening...I can even understand a 3-4 year
39 Warszawa : Same here, as much aggravation can be caused by screaming children, I do understand theres not much (if anything) you can do if the child is young. B
40 DEN-HNL : Who said anything about disruptive behavior being cute? Reread my post, and understand it this time. Some baby noises can be irritating, but it's ine
41 Chqdispatch : I love the comments by people who don't have kids.
42 AA777223ER : I just got off the telephone with the "tall blond AA hostess" referred to in the thread-starters post. His account of the incident is, to say the leas
43 Aviationwiz : "Unedited Truth." Right... It's more than likely that both stories will be edited so that the reader favors what the writer is saying, and the actual
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