CORULEZ05 From , joined Dec 1969, posts, RR:
Reply 8, posted (10 years 3 months 4 days 7 hours ago) and read 2930 times:
Great news for US. Keeping customers happy and coming back is going to DEFINETLY help their situation. GO US!!!!
Quoting Ikramerica (Reply 2): It's great to see an airline emphasizing flying planes, since that is what they do, right?
Just like with cars, its not just about getting from point A to point B but HOW you are doing so. Same thing applies to airlines. Yes, they fly but their performance schedule and service wise makes all the difference.
PanAm330 From United States of America, joined Mar 2004, 2715 posts, RR: 8
Reply 9, posted (10 years 3 months 4 days 7 hours ago) and read 2924 times:
I just flew US to MCO on Wednesday and back yesterday. They were literally the best flights I've ever been on. I've never had better service or flight attendants who seemed so eager to do their jobs on a domestic flight before. How many NW customers can say that ? I want to congratulate US on doing an excellent job fine-tuning their services. There is nothing else to say, except good luck with the HP merger!
Also, a little off topic, but I was delayed in PHL yesterday due to a plane that had an emergency. I was sitting beside the runway and saw the 757 come in veeeeery long, to be met by fire trucks. Anyone know why the flight crew of the aircraft requested them?
KevinDCA From United States of America, joined Aug 2000, 105 posts, RR: 3
Reply 12, posted (10 years 3 months 4 days 7 hours ago) and read 2843 times:
Kudos to US. It's good to hear some good news from their corner. Their employees have been through hell the last couple of years. Maybe the old saying is true - what doesn't kill you makes you stronger. Here's to a better year at US (and all the airlines)!
RJpieces From , joined Dec 1969, posts, RR:
Reply 15, posted (10 years 3 months 4 days 4 hours ago) and read 2700 times:
With the exception of one nasty agent at DCA, I've enjoyed every US employee that I've come into contact with. They truly do have great employees and great planes...Let's hope the merger let's them make the changes necessary to survive in the longrun.