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United We Stand (in Line)  
User currently offlineDtwclipper From , joined Dec 1969, posts, RR:
Posted (9 years 5 months 3 weeks 6 days 17 hours ago) and read 4102 times:

Op Ed from todays New York Times, see my letter back to the paper below... wonder if it will get published?

United We Stand (in Line)

By DANIEL SQUADRON
Published: June 1, 2005
INTERMINABLE security lines have become a routine part of air travel. The inconvenience seems a small price to pay for increased safety. After all, we tell ourselves, it's a burden all passengers share.

But this isn't quite true. At some of the busiest airports in the country, including ones in New York City, Miami and Los Angeles, passengers with premium-class tickets or upper-level memberships in airline clubs are now able to cut the line.

When they show their boarding passes and identification these passengers are directed into a separate luxury lane to be screened by Transportation Security Administration employees. The person checking boarding passes is often an airline employee. The security screening personnel and equipment are part of the federal agency and are financed in part by a flat fee added to the purchase price of your airline ticket.

The agency exists because in the wake of the Sept. 11 attacks, Congress no longer trusted the airlines with the critical job of balancing security and convenience. By administering special lanes for airlines' most favored customers, the agency is serving the wrong master. At Los Angeles International Airport for example, Transportation Security Administration representatives say that if an airline requests, the agency will provide a dedicated security checkpoint for its luxury lane, or allow them to escort those passengers to the front of the line while economy class passengers creep along behind them.

It is not unheard of for the government to provide different levels of service based on graduated fees. But there is an enormous difference between a passport office offering say, express processing for an added fee - the surcharge is a legitimate way to maximize both government revenue and quality of service - and the Transportation Security Administration's providing an expedited service that encourages people to increase an airline's profit by buying a more expensive ticket.

President Bush should insist that the agency start treating all the people that it was created to protect equally. The agency should take over boarding pass and identification screening in all airports and move passengers through security lines without regard to ticket class or airline club membership.

Increased security protects us all and the inconvenience it requires is a trial we all must share. No one should be able to buy his way out of it.

http://www.nytimes.com/2005/06/01/opinion/01squadron.html

My response in letter form to the New York Times:


Daniel Squadron is way off-base in his understanding of Premium Passengers and their "pass" cards through the elite security lines at America's major airports. In the wake of 9/11 these express lines for the airlines' best customers were put in place to reassure America's road warriors that they would not have to spend hours queuing up with the amateur travelers who have not learned, nor will ever learn, the proper etiquette of airport security. Yes, I rank at the highest level of Northwest Airlines top tier of Frequent Flyers. I pay full fare for those same day round trip tickets, and watch with amazement at the vacationers as they try to get through security; steel-toed boots, ten pound metal belt buckles, lace up shoes, and everything but the kitchen sink in their carry-on bags. Now, look over at the so called elite lines. The professional road warrior working to keep the American economy humming, with his/her loafers, lap top out and ready, nothing that will trip the magnetometer in sight, and never a second screening. This service keeps the high fare paying passenger flying, without it, the airlines would be in even worse (is that possible) trouble then they are now.

86 replies: All unread, showing first 25:
 
User currently offlineGeoffm From United Kingdom, joined Feb 2004, 2111 posts, RR: 6
Reply 1, posted (9 years 5 months 3 weeks 6 days 17 hours ago) and read 4055 times:

I'll be honest here. You give a very "holier than thou", an "I'm better than those cattle" sort of attitude in your response. You may well be a frequent flyer and I do respect your general a.net posting quality, but I get a very negative reaction to this particular response!

What I couldn't determine was whether the airlines pay more for the premium screening. I guess they do with the "graduated fees" mentioned.

It's a bit like the priority immigration and security you can get at LGW and LHR (Fasttrack) - and have been able to do so for years. Amazing how US aviation seems to be years behind everybody else!

Geoff M.


User currently offlineDtwclipper From , joined Dec 1969, posts, RR:
Reply 2, posted (9 years 5 months 3 weeks 6 days 16 hours ago) and read 4031 times:

Quoting Geoffm (Reply 1):
I'll be honest here. You give a very "holier than thou", an "I'm better than those cattle" sort of attitude in your response. You may well be a frequent flyer and I do respect your general a.net posting quality, but I get a very negative reaction to this particular response!

Do you really think it isn't true? If people wouldn't bring their entire lives with them on board, things would go a lot faster, and there wouldn't be a need for these "elite" lines.

Secondly, if I am paying 600+ for a R/T same day DTW-CVG flight, I really don't want to get to the airport two hours (circa 4am) earlier to sramble with the kids on their way to Disney World. Look, there are very few perks in air travel these days, and this is one that I would hate to see go.


User currently offlineGeoffm From United Kingdom, joined Feb 2004, 2111 posts, RR: 6
Reply 3, posted (9 years 5 months 3 weeks 6 days 16 hours ago) and read 4015 times:

Quoting Dtwclipper (Reply 2):
Do you really think it isn't true? If people wouldn't bring their entire lives with them on board, things would go a lot faster, and there wouldn't be a need for these "elite" lines.

Oh sure, I get pissed off too, when I'm standing there patiently with my shoes already off, keys, coins, phone, and carry-on bags already in the plastic tray while I wait for the people in front to even start considering what they need to do. Mind you, I have jumped the queue (or "cut the line") more than once, just to help speed things up. It can be a little "interesting" to see what the security people think when you do that though...

Geoff M.


User currently offlineD950 From United States of America, joined Jul 2004, 493 posts, RR: 2
Reply 4, posted (9 years 5 months 3 weeks 6 days 16 hours ago) and read 3937 times:

While I enjoy the benefits of being a Premier Exec on UA, there is a better way to move things, for sure single travelers, and couples could be sent to "elite" lines. Last Friday, on a very busy day @ LAX, I went through security in less than two minutes, so something is working there, but I see no need for non elite singles, and couples to have to suffer.


Resting on your laurels is a synonym for flirting with disaster
User currently offlineEnviroTO From Canada, joined Aug 2004, 829 posts, RR: 0
Reply 5, posted (9 years 5 months 3 weeks 6 days 15 hours ago) and read 3902 times:

I don't support paying your way to the front of the line but do support frequent fliers having a way to move to the front of the line. Probably the by-pass should be handled the same way immigration provides a fast line at airports to holders of an INS Pass where there is a background check. There definitely needs to be a way to speed through frequent fliers that fly frequently enough to know what they need to do at airport security quickly, know the routine, and who are known to be safe.

User currently offlineNorthwestair From Poland, joined Jul 2001, 648 posts, RR: 4
Reply 6, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3788 times:

Quoting Dtwclipper (Thread starter):
Daniel Squadron is way off-base in his understanding of Premium Passengers and their "pass" cards through the elite security lines at America's major airports. In the wake of 9/11 these express lines for the airlines' best customers were put in place to reassure America's road warriors that they would not have to spend hours queuing up with the amateur travelers who have not learned, nor will ever learn, the proper etiquette of airport security. Yes, I rank at the highest level of Northwest Airlines top tier of Frequent Flyers. I pay full fare for those same day round trip tickets, and watch with amazement at the vacationers as they try to get through security; steel-toed boots, ten pound metal belt buckles, lace up shoes, and everything but the kitchen sink in their carry-on bags. Now, look over at the so called elite lines. The professional road warrior working to keep the American economy humming, with his/her loafers, lap top out and ready, nothing that will trip the magnetometer in sight, and never a second screening. This service keeps the high fare paying passenger flying, without it, the airlines would be in even worse (is that possible) trouble then they are now.

Actually soem of these Business People are the ones that hold up the Security line cause they have the black roller bag plus their Garment bag plus the briefcase and the laptap. So they have all this crap which in turn causes the X-ray Machine belt to back up. When they could of just checked the Garment bag and the Roller bag. I'm gladthat there is no express line in OKCand I refuse to walk someone to the front of the line if theyare an elite member or have a first class ticket. I even get a chuckle when someone tells me that I need to hurry up (when checking them in for flight ) and the boarding pass comes out as a selectee. That's when I say enjoy your flight.



I don't care who you fly just as long as you fly
User currently offlineExFATboy From United States of America, joined Jul 2003, 2974 posts, RR: 9
Reply 7, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3769 times:

I don't have a problem with express lines for high-end passengers, so long as the airlines are reimbursing the government for the full cost of providing the service (less the security fees those passengers pay directly through their ticket, of course.)

Frankly, the NYT writer comes off as whining "well, I can't afford to fly first class so if I have to wait, everyone should." Yes, the rich don't have to wait in line as much as the rest of us do. That's just life.

(Now if the airlines aren't footing the full bill for this service, then he has a point - the rest of us should not subsidize the elite traveler's perk here. But if the airline - a private business - chooses to do so as part of their marketing strategy, I don't see an issue.)


User currently offlineCkfred From United States of America, joined Apr 2001, 5293 posts, RR: 1
Reply 8, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3747 times:

Here's a novel idea, but it would only work at major airports, such as JFK, ORD, ATL, SFO, etc.

Have security lanes for people who are only carrying one personal item (purse or briefcase), or security lanes for people with laptops, or security lanes for people with no electronic items (cell phone, pager, Blackberry, PDA, etc.), since those tend to get a second look-see in the x-ray machine, or have lanes that are only for families with children, since they tend to have diaper bags, small wheeled bags, car seats, and strollers.

I'm not opposed to having lanes for people with elite FF status or first-class tickets. These are the people who are keeping the airlines afloat. If the legacy carriers go under, then some of these TSA screeners will be looking for jobs, too.

But TSA needs to come up with solutions to segregate the family of six going to Disney World from the experienced traveler who can't get the 25,000 miles annually to get elite status and can plan trips far enough in advance that he or she never pays full fare.


User currently offlineBRAVO7E7 From United States of America, joined Jul 2004, 1840 posts, RR: 17
Reply 9, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3717 times:

I gotta say that was an awesome response dtwclipper, and very true. The elite lines move a lot faster not just because they are shorter, but mainly because the people know what the hell they are doing. Nothing pisses me off more than standing in line with someone shocked "Oh, I can't take my gun through security?" or "What, knives are not allowed?" Wink

User currently offlineDtwclipper From , joined Dec 1969, posts, RR:
Reply 10, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3717 times:

Quoting Northwestair (Reply 6):
I refuse to walk someone to the front of the line if theyare an elite member or have a first class ticket.

Great attitude dude....I guess you forgot that those elite & F/C passengers pay you and your union dues!


User currently offlineLuv2fly From United States of America, joined May 2003, 12147 posts, RR: 49
Reply 11, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3692 times:
Support Airliners.net - become a First Class Member!

Quoting Northwestair (Reply 6):
Actually soem of these Business People are the ones that hold up the Security line cause they have the black roller bag plus their Garment bag plus the briefcase and the laptap. So they have all this crap which in turn causes the X-ray Machine belt to back up. When they could of just checked the Garment bag and the Roller bag. I'm gladthat there is no express line in OKCand I refuse to walk someone to the front of the line if theyare an elite member or have a first class ticket. I even get a chuckle when someone tells me that I need to hurry up (when checking them in for flight ) and the boarding pass comes out as a selectee. That's when I say enjoy your flight

I do have to agree with part of this, the road warriers do tend to be the ones hauling the most on the plane with them.



You can cut the irony with a knife
User currently offlineYYZYYT From Canada, joined Apr 2005, 988 posts, RR: 0
Reply 12, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3690 times:

Quoting Ckfred (Reply 8):
have lanes that are only for families with children, since they tend to have diaper bags, small wheeled bags, car seats, and strollers

As someone who frequently travels with 2 small children complete with diaper bags and strollers (you forgot car seats), I should mention that we DO have a special lane - we are almost always redirected to the express lane (with the first and business flyers - how is that for ironic).
Sorry for the time it takes to get all of our stuff through, but unfortunately we need it - what's the hurry anyway? We all know what security lines can be like and I'm sure we all leave enough time to line up.  Wink


User currently offlineNorthwestair From Poland, joined Jul 2001, 648 posts, RR: 4
Reply 13, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3678 times:

Quoting Dtwclipper (Reply 10):

Great attitude dude....I guess you forgot that those elite & F/C passengers pay you and your union dues!

Actually alot of the elite members are on restristive tickets these days. I've seen gold members that have the 200 or 300 usd ticket from OKC-EWR. The days of the Business passenger paying the 1300 usd walk up fare is over. Also it doesn't take all that much to become an elite member these days. Just the other day I advs a passenger that he was a silver elite and if avail he could upgrade to first classfor no charge. He couldn't believe it cause he said he had only flown NW a couple of times to Europe this year on cheap tickets.



I don't care who you fly just as long as you fly
User currently offlineNorthwestair From Poland, joined Jul 2001, 648 posts, RR: 4
Reply 14, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3656 times:

Quoting YYZYYT (Reply 12):

As someone who frequently travels with 2 small children complete with diaper bags and strollers (you forgot car seats), I should mention that we DO have a special lane - we are almost always redirected to the express lane (with the first and business flyers - how is that for ironic).
Sorry for the time it takes to get all of our stuff through, but unfortunately we need it - what's the hurry anyway? We all know what security lines can be like and I'm sure we all leave enough time to line up.

Hey I right there with you on this one. I also travel with my 2 kids 3 yrs and 19 months and my wife. So I to have all the diapers and the portable DVD Player and the bag full of goodies for all of us.



I don't care who you fly just as long as you fly
User currently offlineAa777jr From , joined Dec 1969, posts, RR:
Reply 15, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3639 times:

I guess you forgot that those elite & F/C passengers pay you and your union dues!

HAHA. Lovely. Welcome to the respected list. This is exactly how I feel!  Smile

Regards.


User currently offlineDtwclipper From , joined Dec 1969, posts, RR:
Reply 16, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3634 times:

Quoting Northwestair (Reply 13):
I've seen gold members that have the 200 or 300 usd ticket from OKC-EWR. Also it doesn't take all that much to become an elite member these days. Just the other day I advs a passenger that he was a silver elite and if avail he could upgrade to first classfor no charge

Anyone can become "silver" no big deal, and you should know that. But if you treat your PE pax that way, well I'm just glad my business doesn't take me to OKC.

Quoting Northwestair (Reply 13):
The days of the Business passenger paying the 1300 usd walk up fare is over

I and many people still pay Y, B, and F fares because we need to be as flexible as possible.


User currently offlineNorthwestair From Poland, joined Jul 2001, 648 posts, RR: 4
Reply 17, posted (9 years 5 months 3 weeks 6 days 14 hours ago) and read 3607 times:

DTWCLIPPER

In an Airport our size you already know the platinum Elites on a first name. Plus on the shift I work you normally get the same PE on the same flight every week. I bet when you fly to CVG you probably know 1 or 2 of the agents that are working the gate or the ticket counter. All I am saying is that I don't think agents should walk you to the front of the line if you are an elite member. If the airport doesn't want to have a special line for you then there is nothing I can do about it.



I don't care who you fly just as long as you fly
User currently offlineAhlfors From Canada, joined Oct 2000, 1347 posts, RR: 5
Reply 18, posted (9 years 5 months 3 weeks 6 days 13 hours ago) and read 3573 times:

I'm not against these express lanes as long as someone pays (more) for it. Have say a five or ten dollar charge for the express lane, available to everyone. At check-in, the airlines can then provide vouchers for the service to whomever they want, but for that the airline would have to pay the fee. If someone is flying on a last-minute ticket, and want to get through security fast, this fee will be worth it.

I also must agree that frequent travellers move through more quickly than others. Personally I fly several times a year, and have gotten into the habit of putting all metal objects in my carry-on, and removing my laptop, BEFORE I get to security, so I don't waste time doing it there. A lot of people get to the security line and then start digging through their pockets and what-not for all kinds of metal junk, which takes a lot of time. And then they of course have metal in their shoes which just slows it down even more.


User currently offlineFlyAUA From Austria, joined May 2005, 4604 posts, RR: 56
Reply 19, posted (9 years 5 months 3 weeks 6 days 11 hours ago) and read 3441 times:

Quoting Ahlfors (Reply 18):
Have say a five or ten dollar charge for the express lane, available to everyone.

Good idea!!! Except... if anybody could purchase these so-called vouchers, I don't think the express lanes would be very "express" anymore  Wink

I think AMS has attacked this very well with their "privium lanes" (link)

But generally I agree... if you wanna be treated in a special way, pay a special price!



Not drinking, also isn't a solution!
User currently offlineFlyPIJets From United States of America, joined Oct 2003, 925 posts, RR: 3
Reply 20, posted (9 years 5 months 3 weeks 6 days 10 hours ago) and read 3374 times:

I think the main question is if the express lanes pose a security problem or not. And in a very lateral way, I think they might.

If I am just the average traveler watching a F/C pax zooming to the front of the line, I an likely to grow more impatient with the security process. If enough of us average travelers start complaining to our representatives in congress, then the TSA has to investigate and pour resources into something other than security screening.

Seems like to me, an express line should be for people ready to be screened. Take that person that sits there and checks to see if you have your boarding pass. Move them a little more up stream and if they spot that you have your ID and boarding pass ready, shoes off, laptop out, you get moved to the express lane.

If, on the other hand, you have a roller bag and garment bag, your laptop is still in the a case and you have to search for your ID, then you move to the slow lane.



DC-8, DC-9, DC-10, F28, 717, 727, 737, 747, 757, 767, IL-62, L-1011, MD-82/83, YS-11, DHC-8, PA-28-161, ERJ 135/145, E-1
User currently offlineStarlionblue From Greenland, joined Feb 2004, 17110 posts, RR: 66
Reply 21, posted (9 years 5 months 3 weeks 6 days 10 hours ago) and read 3355 times:

Quoting the article
President Bush should insist that the agency start treating all the people that it was created to protect equally. The agency should take over boarding pass and identification screening in all airports and move passengers through security lines without regard to ticket class or airline club membership.


It's very simple. Let the airlines pay the TSA for the premium line so there will be no squandering tax payers money.



"There are no stupid questions, but there are a lot of inquisitive idiots."
User currently offlineLuv2fly From United States of America, joined May 2003, 12147 posts, RR: 49
Reply 22, posted (9 years 5 months 3 weeks 6 days 10 hours ago) and read 3344 times:
Support Airliners.net - become a First Class Member!

Quoting Starlionblue (Reply 21):
It's very simple. Let the airlines pay the TSA for the premium line so there will be no squandering tax payers money.

I'll second that one.



You can cut the irony with a knife
User currently offlineIkramerica From United States of America, joined May 2005, 21562 posts, RR: 59
Reply 23, posted (9 years 5 months 3 weeks 6 days 10 hours ago) and read 3325 times:

Security has nothing to do with hurt feelings and such. I pity anyone who resents a FF flyer in the express lane or resents a First Class passenger for flying first class. Get a life!

As someone who works hard to earn my elite status at CO (since I don't fly enough to be elite on multiple carriers), I am loyal to CO, and I get rewarded. For some jerk who flies once a year on the lowest price fair they can find to get personally offended because I only wait 10 minutes to clear at LAX and not 20, well I can't be concerned with that guy.

But I hear the biggest complaints come from new yorkers because those airports were not designed for security screening really. But visit LAX (at a good terminal like 2,4 or 6, not 1 or 3, or IAH, or TPA, etc., and you won't gripe so much. It is not the elite travelers responsibility for the local airport authority to upgrade their facilities...



Of all the things to worry about... the Wookie has no pants.
User currently offlineFlyingTexan From , joined Dec 1969, posts, RR:
Reply 24, posted (9 years 5 months 3 weeks 6 days 9 hours ago) and read 3232 times:

Flash a SWA Companion Pass at some airports, they let you use the elite line. [the closest Southwest comes to recognizing status]. Now I walk with the ultimate access to elite lines - a pre-boarding stick (cane). Of course, that is elite access that no one wants.

Good piece, nice reply. Totally agree – elites keep the planes flying.


25 FlyPIJets : Particularly the elites at SWA. I suspect that's why SWA has remained profitable during this current downturn. Elites.
26 Adh214 : I don't see the problem. The airlines control the lines the TSA just does the scanning. If the airline wants to manage the line in a different way tha
27 S12PPL : My my my. Aren't we a little stuck up?? Listen to yourself. All you can do is sit there and say how much better you are than the rest of us that don'
28 Skymonster : Sad that today many people want to dumb everyone's travel experience down to the lowest common denominator - its the low-fare/socialist mentality real
29 TWFirst : Amen! So the TSA can become even more bloated than it is? Please. I can't believe the NYT would take an editorial stance on this... how trivial. The
30 Dtwclipper : Yes! Yes! Check your envy at the door my dear! Though we pay a yearly club membership for that. New WorldClubs Membership Fee One Year $450* BASE $35
31 Dtwclipper : Oh, that family spent $1000 dollars on one trip. Last fiscal year NW received more than $180K from me and my firm. They know it, and know it very wel
32 S12PPL : I feel sorry for you, that you have to live with yourself. How do you do it? You are no better than me, you are no better than anyone on this board f
33 Dtwclipper : I never said that, you seem to be a little insecure. My point being, that yes, if I pay 1500,00 for a DTW-SAN R/T or 8K for a WBC seat, I am entitled
34 S12PPL : Yeah, you did. 'Nuff said on that.
35 AADC10 : The sad part is that the extra security does not work. TSA tests have shown that unallowed test items are slipped past security at the same rate as be
36 FlyPIJets : Except we are talking about security, and, no, you really shouldn't be treated differently than anybody else. Especially since in the U.S. everybody
37 PA110 : Dude, get a life and move on... your argument is shallow and belies a fundamental lack of understanding of what it is like to travel on business. As
38 BRAVO7E7 : Come on! Dtwclipper is right here. Lets face it. The airlines survive because of the high fare paying passangers. The airport exists only because of t
39 B744F : Instead of using another line to make insecure people feel good about themselves how about opening that line up to everyone to even out the lines? You
40 BRAVO7E7 : Uhhhhhhh, sounds good!
41 S12PPL : That would make yours just as bad, then. Again, you seem to think that because you travel more than me, you are better than me. You aren't. You think
42 Dtwclipper : Man, you have got some real issues to work through. Nobody is said you where a moron, but you are certainly not able to draw logical conclusions.
43 Post contains images Jacobin777 : in an indirect way, they do..$1,500 business class and 1st class pax pay more in airfare taxes than the $150 cattle class pax pays in airfare tax....
44 Ikramerica : Okay, for you silly people who just don't get it: 1. If you are on vacation, you are not working. If you are not working, an extra 10 minutes, or even
45 Geoffm : People look, everybody has valid points to make here. Try to see the argument from both sides of the fence and you'll see. S12PPL, welcome to my respe
46 Post contains images Jacobin777 : a level head in all of this? It seems as if Dtwclipper and Ikramerica are the ones who understand the situation
47 Starlionblue : Or in the case of non-US carriers, we paid for the elite status by flying, which is the same thing...
48 FLAIRPORT : Here Here! I agree 100%...I actually just joined DL's FF program yesterday...I book far in advance and I know there is no way that I'll get the miles
49 DeltAirlines : I see nothing wrong with your letter DTWclipper. In fact, I agree with it. I too am an elite, and I do enjoy the perks I get with it. Whether that mea
50 Post contains images Skymonster : LOL! Here in the UK at BHX, they DO provide special parking spaces for BA premium passengers. They're nearest the door to the terminal, and it doesn'
51 Geoffm : Hmmm. Just double checked. Yes, he has not been perfect, but under nasty and unecessary fire from everybody else he hasn't exploded like some people
52 Post contains images Airbazar : I agree with the author. The issue is not that one should get better service for paying more. The issue is exactly the opposite. All passengers pay th
53 TWFirst : NO... ALL passengers are treated the same by the TSA... ALL are screened in exactly the same way. It's the AIRLINE that gives preferential treatment
54 Christao17 : Okay - THAT hits the nail on the head. The NYT editorial piece missed the point that the premium lines have nothing to do with the TSA. Like any othe
55 Jacobin777 : they can defend themselves, my point was that they understood the situation and 1) S12PPL didn't 2) and sure hasn't kept his cool..
56 Airbazar : Bull. If I chose to go through a screening machine RESERVED AND OPERATED BY THE TSA for premium passengers I get kicked out. So you're wrong, it's no
57 Airbazar : Really? You let me know at what airport have you seen an airline employee managing the security screening lines. It's always a TSA employee whose sal
58 FLAIRPORT : And the funny part...since 9/11 US Airports have been forced to "Remove" some parking spaces...perfect spaces for these elite lots...eh?
59 B744F : You people don't seem to get it. You want your own special line thinking you're important (you're not) when this extra line is taking away the resourc
60 TWFirst : Sorry, but the airlines feel differently. And I guarantee you would also feel differently if you had to go through security up to 10 times per week.
61 Geoffm : You've missed my comment about other people making a valid point. Everybody has something to say and most have valid points - it's certain people who
62 Starlionblue : We ARE more important to the airline. It's simple. If an airline has to pick between losing a holiday customer or a business customer, they will pick
63 B744F : The discussion here is a seperate line for "elites" Please refrain from speaking if you don't know the topic
64 Airbazar : I'm no FF but I've flown out of Boston twice in the last month (once on AA and once on LH), and it's always TSA checking the lines leading up to the
65 Post contains images TWFirst : :D Dude, you are a day late and a dollar short. Re-read the thread topic. The separate line for the elites is to allow them to cut to the front of th
66 TWFirst : Ummm... okay... and of course you said "No, I want to wait just as long as everyone else" and didn't go to the "other" line? Can the TSA come out fro
67 Irev210 : Hello all, this is my first post so go easy on me. I've been on both sides of the fence as I am a small business owner who flies cross country 1-2 tim
68 B744F : Dude, you still don't get it. This was another part of the topic Your apology accepted
69 Post contains images Jacobin777 : ditto.. Irev210.....welcome to the board (2nd one for the day)... I completely agree with you, in fact, I wrote basically the same thing which you wr
70 TWFirst : The quote you cite is a suggestion to allow other people into the current elite lines, which as I've explained several times, simply funnel people up
71 Post contains images Airbazar : Uh-no! As a matter of fact I think passengers with small children and elderly people should be moved to the front of the security line as a matter of
72 Post contains images YYZYYT : Irev210: you're clearly new around here: sensible tone, and a reasoned position? For heaven's sake FLAME somebody, don't you want to fit in? Seriously
73 Post contains images Starlionblue : Hear hear. I recognize all you say. I also went from going as cheap as I could to just saying "f**k it!" every now and then and splurging for the upg
74 TWFirst : And I do not agree that 10-month-olds should be on an airplane, but that's obviously not going to stop. I'm not opposed to elderly/handicapped/famili
75 FlyPIJets : Following that logic, the airlines should post employees in front of the air-side Starbucks - Let the elites order coffee first. Starbucks would stan
76 TWFirst : FLYPIJets: You shouldn't use the word "logic" in a post, because you don't employ or understand it. 1) The TSA recognizes that business and frequent t
77 B744F : Wow nice one! Bashing a misspelled word is really high class. You can claim fool all you want, but I was talking about having different lines for bus
78 B744F : Less time to spare? You're all getting on the same schedules airplanes. Illogical arugment number 1. Next? Stop calling yourself an elite. This is ri
79 Gilligan : Having worked for 20 years in the media I can tell you that every time you read an article like this or see a hatchet job on one of the TV news mags i
80 D950 : "On the other hand, the majority of profit comes from regular travelers" On face value that statement is ludicrous!! What is a "regular" traveler??
81 Starlionblue : Maybe, but leisure travelers take whichever carrier is cheapest right then, so trying to keep them loyal is fruitless. Biz travelers can be enticed t
82 FlyPIJets : You are correct, Starbucks can allow elite coffee drinkers to the front of the line. But I don't think that Starbucks would allow an airline employee
83 FlyPIJets : Not even close. It is a complete misconception that the leisure traveler is the "no-yield low-yield" customer. Very often it is these people that onl
84 Dtwclipper : It is a well documented fact that although there are more leisure and "savvy FF" customers, the Business Passenger brings in the higher yield, so you
85 Starlionblue : Sure they pay those fares, but they do it once or twice a year. I fly 2-3 flights a week. Even if I fly bargain fares each time (which most biz trave
86 ExFATboy : Very true, and a lot of the time that "savvy FF" customer is just the Business Passenger going on vacation! That's why almost every attempte to chang
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