United Airline From Hong Kong, joined Jan 2001, 8792 posts, RR: 17 Reply 2, posted (7 years 11 months 4 weeks 1 day 2 hours ago) and read 4240 times:
I flew Qantas back in September 2004. The service was very good. Also very friendly. Hot food and alcohol are back for domestic flights. So I think they have improved a lot.
CX is no doubt, excellent.
Malaysia Airlines did very well too. And they have been awarded 5 star.
Monteycarlos From Australia, joined Mar 2005, 2107 posts, RR: 31 Reply 4, posted (7 years 11 months 4 weeks 23 hours ago) and read 4141 times:
Interesting results I guess...
Firstly, no surprises with CX at all. A very good airline and always will be one of the worlds best.
QF coming in second is a bit of a surprise considering it is in my view no where near the class of service offered by SQ, EK or CX. However a good result for QF and they will hope to build on that reputation now.
EK in third just proves that they are becoming a very good airline regardless of their expansion plans etc. Really the quality of their service is very good.
Thai making it to 7th? Well, personally I don't think they are that good but I guess its the rating system!
9V-SVC From Singapore, joined Oct 2001, 1780 posts, RR: 11 Reply 5, posted (7 years 11 months 4 weeks 22 hours ago) and read 4118 times:
Hmmmm , that's not a surprising result , CX deserved first place , TG and MH deserved top notch ! SQ dropped I am not surprised because of the inconsistent reviews about them from my friends I heard. Emirates are still the top airline for me , better then CX after flying with them last year but no comment about Qantas which I hope to fly with them one day.
United Airline From Hong Kong, joined Jan 2001, 8792 posts, RR: 17 Reply 6, posted (7 years 11 months 4 weeks 22 hours ago) and read 4099 times:
Please refer to my other thread. Malaysia Airlines is now 5 star.
Quoting Monteycarlos (Reply 4): EK in third just proves that they are becoming a very good airline regardless of their expansion plans etc. Really the quality of their service is very good.
EK was number 1 back in 2002 and no 2 last year. They dropped to no 3 this year.
Quoting Monteycarlos (Reply 4): Thai making it to 7th? Well, personally I don't think they are that good but I guess its the rating system!
Thai is always rated high. Guess they were no 5 last year.
Quoting Qantasflyer (Reply 3): Congratulations QF! They are a great airline find them much better than EK... bit disapointed with the SQ results
Jacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 61 Reply 7, posted (7 years 11 months 4 weeks 22 hours ago) and read 4095 times:
Quoting Monteycarlos (Reply 4):
EK in third just proves that they are becoming a very good airline regardless of their expansion plans etc. Really the quality of their service is very good.
I've flown on EK one too many times, from the 1990's to last year (on 1/2 dozen or so routes)..and I've found their service to be going down each year......aside from the prayer room (for Muslims) @ DXB, I'm not too keen on the airport either....
This year, I plan on flying to Pakistan on CX (SFO-HKG-KHI)...it will be my first time on CX and I'm quite excited!!
Lastly, for price/performance, I have to tip my hat to PK (yes, its true...)..while their business class isn't as good as some of the other "top notch" majours such as SQ and CX (but still excellent for even the most demanding business pax), for $2,300 US dollars (including taxes) roundtrip from ORD-KHI...its absolutely amazing! They have brand new 777's and the pilots are very, very good (many of them used to be fighter pilots with the Pakistan Airforce..so they are very skilled).
In fact, I will try to be on the inaugural 777-200LR flight, which will be PK's IAH-LHE/KHI flight...
United Airline From Hong Kong, joined Jan 2001, 8792 posts, RR: 17 Reply 8, posted (7 years 11 months 4 weeks 22 hours ago) and read 4094 times:
Quoting Jacobin777 (Reply 7): Lastly, for price/performance, I have to tip my hat to PK (yes, its true...)..while their business class isn't as good as some of the other "top notch" majours such as SQ and CX (but still excellent for even the most demanding business pax), for $2,300 US dollars (including taxes) roundtrip from ORD-KHI...its absolutely amazing! They have brand new 777's and the pilots are very, very good (many of them used to be fighter pilots with the Pakistan Airforce..so they are very skilled).
I am sure their business class is not as good as CX's and SQ's. But how is it like? Do they have PTVs in their B 747-300 economy???? Also B 777?
Modesto2 From United States of America, joined Jul 2000, 2634 posts, RR: 6 Reply 15, posted (7 years 11 months 4 weeks 9 hours ago) and read 3664 times:
I can't compare CX with the other listed airlines, but I was very impressed with the service and overall product. Still haven't flown SQ but surprised to see it drop to 4. I always thought SQ, EK and CX were the top 3.
Qantasclub From Australia, joined Nov 2003, 753 posts, RR: 3 Reply 17, posted (7 years 11 months 4 weeks 1 hour ago) and read 3540 times:
Well done CX and Qantas, but I think SQ should be in the top 3 as well as BA. One thing we and all the thousands of voters in the survey have agreed on is that NONE of the US majors deserve to be anywhere close to the top of any of these lists. This is reflected in the results and, in my opnion, fully justified.
United Airline From Hong Kong, joined Jan 2001, 8792 posts, RR: 17 Reply 18, posted (7 years 11 months 3 weeks 6 days 23 hours ago) and read 3485 times:
SQ and BA are very top too. No question.
What about Continental? Continental is pretty good I think. They won a few awards this year including a best airline award.
AC787 From Canada, joined Mar 2005, 337 posts, RR: 1 Reply 19, posted (7 years 11 months 3 weeks 6 days 22 hours ago) and read 3489 times:
Quoting United Airline (Thread starter): 1) Cathay Pacific
2) Qantas
3) Emirates
4) Singapore Airlines
5) British Airways
6) Malaysia Airlines
7)Thai Airways
Its interesting to see that star alliance has 3 airlines in that top 7, Oneworld 2, and skyteam with sadly none. Isnt MH supposedly to go to either skyteam or oneworld soon? Its also a testament to the quality of the Star alliance, if you take these surveys w/o a grain of salt, that the best airline in North America (Air Canada) is in the alliance, and the best airline in Africa (SAA) will be shortly.
Is anyone a little confused with the Europe airline rankings? 1) British Airways 2) PGA Portugalia Airlines 3) Finnair ... does it rlly make sense to compare such smaller airlines with the big boys that offer a vast network. I think the network of the airlines should be included in some way in these surveys.
United Airline From Hong Kong, joined Jan 2001, 8792 posts, RR: 17 Reply 20, posted (7 years 11 months 3 weeks 6 days 22 hours ago) and read 3450 times:
Quoting AC787 (Reply 19): Its interesting to see that star alliance has 3 airlines in that top 7, Oneworld 2, and skyteam with sadly none. Isnt MH supposedly to go to either skyteam or oneworld soon?
I don't think Emirates is in any alliance.
MH will probably join Skyteam I think. Or have they announced that they will join Skyteam? I WISH they Star or One World.
United Airline From Hong Kong, joined Jan 2001, 8792 posts, RR: 17 Reply 22, posted (7 years 11 months 3 weeks 6 days 22 hours ago) and read 3462 times:
Air New Zealand, Lufthansa, SAA, Virgin Atlantic etc are all good airlines. A pity that they are not on the list....
Air New Zealand was on the list last year if I remember correctly...... Hope they will be back again once they have started taking deliveries of new aircraft and when they have finished upgrading their long haul product
Quoting Qantasclub (Reply 21): Isn't it the other way round? ie: Oneworld 3 (Qantas, BA and CX) and Star 2 (SQ and TG).
Exactly.
Quoting Hardiwv (Reply 10): FINNAIR 3rd best airline in Europe? Are they crazy?
My parents took Finnair once from Hong Kong to Helsinki via Bangkok. The service was good. Also the food. A pity the luggages were delayed.
From what I heard they have already started Hong Kong-Helsinki nonstop right?
PITA333 From United States of America, joined Mar 2005, 391 posts, RR: 3 Reply 23, posted (7 years 11 months 3 weeks 6 days 22 hours ago) and read 3419 times:
Humm, I expected EK before QF for some reason. I guess that was just my gut feeling. Congrats to CX!
AC787 From Canada, joined Mar 2005, 337 posts, RR: 1 Reply 24, posted (7 years 11 months 3 weeks 6 days 22 hours ago) and read 3421 times:
Quoting Qantasclub (Reply 21): Isn't it the other way round? ie: Oneworld 3 (Qantas, BA and CX) and Star 2 (SQ and TG).
Your right, my bad...
25 Abrelosojos: Great ranks. CX truly deserved the spot. An absolute domination by Asia-Pacific region - 9 of top 10! I can see why SQ has slipped given my mixed expe
26 United Airline: I doubt it. Are they really that good????? Never been on it. Has anyone been on it? How is the service????? Have they made up their mind on their nex
27 Abrelosojos: = I dont know and hence a question. I have been on them several times and have been blown away by their service. Lots of little touches that reminds
28 Beno: Excellent result for QF when you think about it. They are the only airline in the top 4 who has a domestic operation, only top 4 airline to operate fr
29 United Airline: QF is good too though I prefer SQ and CX. And good to see that MH is now 5 star. However I wonder why they are not among the top 3. And they lost the
31 EmiratesA345: Ummm I'm sure they're no better than any other airline's pilots. Flying fighter aircraft doesn't mean you're more skilled than someone who flew passe
32 United Airline: I think CX should upgrade its inflight entertainment system especially in economy class. Wonder WHEN/WHETHER OR NOT they will install AVOD in economy
33 ZK-NBT: Congratulations to CX! They are probably the second biggest Asian carrier to AKL and many people use them to fly from AKL to Europe, and they seem to
34 United Airline: Really? Then who is the largest? SQ? EK? QF? I suppose QF by far right? Yes you should?[Edited 2005-06-04 08:16:13]
35 ZK-NBT: Really? Then who is the largest? SQ? EK? QF? I suppose QF by far right? QF then EK but I wasn't including either as Asian. I was thinking of SQ who ar
36 United Airline: Fair enough. And obviously NZ is the largest operator flying in and out of New Zealand. Hope NZ will be ranked among the top 10 or even top 3 next ye
37 Jobalas: and what about LH and AF...nothing ...this survey is ....strange!!!
38 United Airline: I don't remember seeing them anywhere in Skytrax rankings. Maybe they are still behind these carriers? LH is not bad. Also AF. Hope LH and AF will in
39 FlyboyOz: Well...I don't agree that CX deserves to be the best airline. I have flown on many times and have seen little improvment. 1) CX never changed new seat
40 United Airline: I mean on its B 747-400s. In my opinion, CX has the best onboard food. Also the largest portion and the greatest varieties of choices. You get 3 choi
42 Jet-lagged: I think that is a cultural thing. They don't smile as much first, but if you engage them right, then they will smile a lot and are very warm. Very su
43 United Airline: JAL deserves something too. It is a good airline. Exactly. I am surprised too. Last year they were no 1. I been on SQ a few times in 2004 and the ser
44 Meerkat: Flew QF (for schedule reasons) to BNE for a wedding last summer. Got changed as I always do after the belt lights went off. Asked the F/A if it would
45 United Airline: Meerkat, Not very nice of them. What class were you in? If you are in first I think they have a place for you to hang your clothes. Not sure about bus
46 Meerkat: Was in (ugh) Y. Never had a problem with CX doing it, regardless of cabin. But as I said, it was the attitude rather than anything else that surprised
47 United Airline: I hate it when FAs are rude. Never had problems with CX flight attendents. That's good. STs are pretty expensive so you better take good care of it.
48 Meerkat: Well these ones came free with my seat in F! Four sets and counting...
49 EKGOLD: top 3 three years in a row aint bad... third still got a medal at the olympics last time i checked!!
50 United Airline: Cool. You should have checked them in or placed them in the overheads. EK was number 1 in 2002 and I guess no 2 in 2003 and 2004. And now number 3. N
Sponsor Message: 
From Hong Kong, joined Jan 2001, 8792 posts, 
From France, joined Nov 2004, 2598 posts, 
From Australia, joined Mar 2004, 396 posts, 
From Singapore, joined Oct 2001, 1780 posts, 
From United States of America, joined Sep 2004, 14968 posts, 
From UK - England, joined Mar 2005, 3760 posts, 
From Brazil, joined Oct 2004, 8780 posts, 
From Canada, joined Aug 2001, 2670 posts, 
Printer friendly format 
