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Southwest Uniform  
User currently offlineMGASJO From Nicaragua, joined Feb 2005, 466 posts, RR: 7
Posted (9 years 5 months 3 weeks 3 days 18 hours ago) and read 3924 times:

First of all forgive me if this topic has been discussed before, I did a search and couldn't find anything similar.

Being an OPS / Counter agent for the biggest airline in the world (AA) in a very small station (MGA) I only get to see just a couple of airlines come and go (CO, CM, TA). And since whenever I fly to the US I mainly use AA's hubs (MIA, DFW) which are not served by Southwest at all I haven't had the chance to see their uniforms; until I had the first encounter on a recent trip to SLC.
I saw the Flight Crew with a very standard uniform and a very nice US flag tie; when it was time for the F/A's I saw a couple wearing kakhis shorts and a purple polo shirt; at first I thought "Man, what a relaxed-loose-non-stressed kinda uniform!" (Having a dress code as tight as AA's that makes you wear a tie when you have contact with passengers and all I thought about the times when I didn't want to wear a tie but I HAD to!)
After careful consideration I remembered that the main reason F/A's are onboard is to ensure the safety of all the passengers, and I always awe to the fact that a 757 crew is able to deplane a full flight (188 pax in AA's fleet, in under 30 seconds -could be less than that, feel free to correct me- using only half the exits in an orderly way!). I am not trying to diminish Southwest training for F/A's; I am pretty sure they do an excellent job just like a "full service" airline like AA, but there is a small "professionalism" kinda issue that made me write this topic (and this is very personal opinion, and by all means, feel free to share your own as well). I think that even though I know all crews have to have the same training required by the FAA, I would almost feel 99.9% more secure taking directions on a emergency situation that required an evacuation from someone who is dressing more professional than me, than someone that looks that was going to a beach party but instead got called to take a flight! Once again, I don't want to turn this into a AA crew vs. Southwest crew; I would just like to read what you think.

Allan


C208B
53 replies: All unread, showing first 25:
 
User currently offlineFlyingTexan From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 5 months 3 weeks 3 days 17 hours ago) and read 3855 times:

Yea, Southwest FAs dress like Kinko’s staff. But their profit sharing accounts are a lot prettier.

Casual dress, shorts, etc is fine!

Quoting MGASJO (Thread starter):
I would almost feel 99.9% more secure taking directions on a emergency situation that required an evacuation from someone who is dressing more professional than me

In the event of an emergency evacuation, a strict dress code will be the furthest thing from your mind.


User currently offlineType-Rated From , joined Dec 1969, posts, RR:
Reply 2, posted (9 years 5 months 3 weeks 3 days 17 hours ago) and read 3851 times:

The "professionalism" is in the attitude, not necessarily the clothing. The ties that the SW pilots wear came after 9/11, I believe. They make a patriotic statement. Other than the tie, the pilots uniform are pretty much standard issue.
The F/A's outfits DO remind me of "camp counselors", young people who are in charge of children and young adults at summer camp. You usually only see the shorts in the summer season. I think the keyword here is comfort for the employee. Those WN F/A's certainly hustle, and I think that those uniforms keep them more comfortable in less than ideal conditions, plus they are easy to maintain on short turnarounds.
The only time I thought shorts were not becoming to an F/A on WN was when this male F/A was wearing them and he had the most ungodly hairy legs I have ever seen on anyone! I thought he was part gorilla.


User currently offlineOPNLguy From , joined Dec 1969, posts, RR:
Reply 3, posted (9 years 5 months 3 weeks 3 days 17 hours ago) and read 3849 times:

>>>In the event of an emergency evacuation, a strict dress code will be the furthest thing from your mind.

I couldn't have said that better had I tried...  Smile


User currently offlineDrewwright From United States of America, joined May 2001, 621 posts, RR: 1
Reply 4, posted (9 years 5 months 3 weeks 3 days 17 hours ago) and read 3837 times:

That is an interesting question you pose. In my opinion, the uniform does not determine the level of professionalism...it is the flight attendant that determines his own level of professionalism. In an emergency, I doubt the passengers will care what their f/a is wearing and will simply be concerned with a safe outcome.
Regardless of the uniform, you will find varying levels of professionalism among US flight attendants. On the whole, though, I think you will be safe on any airline you fly in the US.


User currently offline2H4 From United States of America, joined Oct 2004, 8956 posts, RR: 60
Reply 5, posted (9 years 5 months 3 weeks 3 days 17 hours ago) and read 3772 times:
AIRLINERS.NET CREW
DATABASE EDITOR




Quoting FlyingTexan (Reply 1):
In the event of an emergency evacuation, a strict dress code will be the furthest thing from your mind.

I bet a strict dress code won't be the furthest thing from a F/A's minds as they rocket their way down the evacuation slides, melting thin nylon fabric and fusing it to their skin.

Not that shorts are any better....but I dare say more durable, less restrictive clothing may actually help a F/A do his/her job.

Thoughts from those who do it for a living (and know better than I do)?


2H4





Intentionally Left Blank
User currently offlineCactus739 From United States of America, joined Jan 2004, 2449 posts, RR: 31
Reply 6, posted (9 years 5 months 3 weeks 3 days 16 hours ago) and read 3753 times:

Quoting FlyingTexan (Reply 1):
In the event of an emergency evacuation, a strict dress code will be the furthest thing from your mind.

1. Undo seat belt.
2. Form an orderly line.
3. Move quickly toward exit.
4. At the door, comment to the flight attendant you don't think polos and shorts are acceptable attire.
5. Jump down slide and move away from the airplane.

It might be the second to last thing.



You can't fix stupid.... - Ron White
User currently offlineLemurs From United States of America, joined Mar 2005, 1439 posts, RR: 4
Reply 7, posted (9 years 5 months 3 weeks 3 days 16 hours ago) and read 3726 times:

Don't dismiss the psychological effects of uniforms and dress codes. They've existed to communicate purpose since the dawn of civilization for a reason. People respond to them, and know what they mean. I am very anti-uniform myself, and could really care less for the most part, but that does not reflect the way most of the world sees things. Most people who put their lives into the hands of others expect a level of professionalism, and a subset of those same people equate a certain type of dress and/or uniform with professionalism.

Fair or unfair, some people are uncomfortable with overly casual uniforms. Like I said, I'm not one of them, but it never surprises me when people express this sentiment.



There are 10 kinds of people in the world; those who understand binary, and those that don't.
User currently offlineN1120A From United States of America, joined Dec 2003, 26713 posts, RR: 75
Reply 8, posted (9 years 5 months 3 weeks 3 days 14 hours ago) and read 3645 times:

Quoting MGASJO (Thread starter):
I saw the Flight Crew with a very standard uniform and a very nice US flag tie

Not all WN pilots wear the flag tie, it is optional to the best of my knowledge. They also get leather bomber jackets if they so chose



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineQQflyboy From United States of America, joined Oct 2003, 2296 posts, RR: 13
Reply 9, posted (9 years 5 months 3 weeks 3 days 14 hours ago) and read 3630 times:

Flight attendants at AA have been pushing for a uniform refresher the past two years, especially since the job has changed. No longer do we differentiate ourselves from the LCCs, other then to promote AAdvantage, our world-wide network and Admiral's Clubs as selling points over the LCCs. We've been looking for a professional, but more relaxed image that would more accurately reflect the product.

A committee was formed last year to begin looking at updating the FA uniform, and every AA uniform for that matter. The company is ultimately looking at saving money, and a new uniform, although it has a high introduction cost, can actually save money over time.

The flight attendants are looking for a blue colored shirt, instead of white, which have longer lasting wear since stains aren't as prevalent as they are on white, and the men have been looking at getting rid of ties, but maybe adding an optional vest. Ties would probably remain, as they should, for premium international service, like Asia, South America and Europe. If and when we get a new uniform it is likely to be a refresher of what we've got instead of a whole new look. I'd be pleased with either. The committee looking into the changes is still in its infancy, and the company has yet to designate any money to actually begin looking at designs, wear testing and cost analysis. The uniform will change, if only slightly, but don't hold your breath. I'm guessing sometime in 2007.



The views expressed are mine alone and do not necessarily reflect my employer’s views.
User currently offlineN1120A From United States of America, joined Dec 2003, 26713 posts, RR: 75
Reply 10, posted (9 years 5 months 3 weeks 3 days 14 hours ago) and read 3616 times:

I think B6 has the best combination, where you get men in nice slacks and button ups, no tie, and women in cool blue outfits. They just look very stylish and casual. WN's F/As, IMHO, are dressed horribly. From my experience of seeing a very attractive WN F/A in various outfits and various stages of dress/undress, I can tell you the uniform does absolutely nothing for them.


Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineAtrude777 From United States of America, joined Aug 2003, 5700 posts, RR: 52
Reply 11, posted (9 years 5 months 3 weeks 3 days 8 hours ago) and read 3502 times:

Think of it as this, yes it is for comfort as many have said. Wearing shorts, a shirt with a Southwest logo to signify "uniform". I like it, its cool, casual, and comforting.

I read this in NUTS!. A group of WN F/A wearing shorts and such got off the plane in PHX, and met the airport shuttle. They met a crew of AA F/A who were wearing, long sleeved shirts, with long pants, that were dark blue, socks, and a small tie for the women, and large for the guys. The AA F/A said where do you work? I absolutely love your uniform, we are burning up in here, and you guys are so relaxed and comfortable!!. The WN F/A Responded, "Southwest Airlines!"

I don't base proffesionalism on the dress. I base it on the actual act of themselves, I understand WN'S motto of having fun, but you can be damn sure if an emergency arises on a WN Flight, they will stop all "foolishness" and "jokes" and such and immediatly help the passengers, as you gusy also state, their concern and foremost number one concern, is safety.
Alex



Good things come to those who wait, better things come to those who go AFTER it!
User currently offlineLuv2fly From United States of America, joined May 2003, 12148 posts, RR: 49
Reply 12, posted (9 years 5 months 3 weeks 3 days 8 hours ago) and read 3484 times:
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Atrude777

I have to agree totally with what you said.



You can cut the irony with a knife
User currently offlineFlyAUA From Austria, joined May 2005, 4604 posts, RR: 56
Reply 13, posted (9 years 5 months 3 weeks 3 days 8 hours ago) and read 3472 times:

I know that some people do not agree with the casual dress style of some low cost carriers because this looks "unprofessional" etc... but in my opinion this is completely irrelevant if at the end of the day they are doing their job properly and efficiently. Besides, dressing up is not confortable and I am sure when you feel more comfortable with what you wear, you can do your job better. There are many airlines out there with unprofessional, ugly, or tacky uniforms, but who cares!?

Look at AUA! Their uniform (apart from the shirt and tie/scarf) is completely RED!!! I remember some of my female colleagues being attacked by F/As - morally - because they were allowed to wear skin coloured tights where as the cabin crew had to wear red tights... rediculous!



Not drinking, also isn't a solution!
User currently offlineGoingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 16
Reply 14, posted (9 years 5 months 3 weeks 3 days 7 hours ago) and read 3380 times:

Seems to me that in the event of an emergency, someone in shorts and tennis shoes would be "less restricted" to evacuate the plane.

Quoting N1120A (Reply 10):
From my experience of seeing a very attractive WN F/A in various outfits and various stages of dress/undress, I can tell you the uniform does absolutely nothing for them.

Too bad you weren't around in the days of hot pants and go-go boots...


User currently offlineFlyAUA From Austria, joined May 2005, 4604 posts, RR: 56
Reply 15, posted (9 years 5 months 3 weeks 3 days 7 hours ago) and read 3350 times:

Quoting Goingboeing (Reply 14):
Too bad you weren't around in the days of hot pants and go-go boots...

Just fly Hooters  rotfl 



Not drinking, also isn't a solution!
User currently offlineAa757first From United States of America, joined Aug 2003, 3350 posts, RR: 8
Reply 16, posted (9 years 5 months 3 weeks 3 days 7 hours ago) and read 3317 times:

Quoting MGASJO (Thread starter):
and I always awe to the fact that a 757 crew is able to deplane a full flight (188 pax in AA's fleet, in under 30 seconds -could be less than that, feel free to correct me- using only half the exits in an orderly way!

188 passengers under 90 seconds using 75% of the exits.

Quoting Goingboeing (Reply 14):
Seems to me that in the event of an emergency, someone in shorts and tennis shoes would be "less restricted" to evacuate the plane.

Actually, I read the report on J9-597 (not the Everglades one), where an engine and an uncontrolled engine failure. The NTSB actually discouraged against shorts on flight attendants, as the evacuation slides wreak havoc on their legs.

Quoting 2H4 (Reply 5):

I bet a strict dress code won't be the furthest thing from a F/A's minds as they rocket their way down the evacuation slides, melting thin nylon fabric and fusing it to their skin.

Flight attendants are supposed to remove nylons before evacuating. Remember, most evacuations are somewhat planed, or at least it seems that way.

AAndrew


User currently offlineBoeingfever777 From United States of America, joined Jul 2009, 409 posts, RR: 53
Reply 17, posted (9 years 5 months 3 weeks 3 days 7 hours ago) and read 3289 times:

Quoting MGASJO (Thread starter):
I am pretty sure they do an excellent job just like a "full service" airline like AA, but there is a small "professionalism" kinda issue that made me write this topic

"full service airline?" and what would you call WN if they are not a full service airline? Many fortune 500 companies sport casual dress-code like WN. As for the topic and poster sounds like they are trying to start a war AA vs WN. Who cares about the dress-code at Southwest? They make {$} and offer a good/affordable service.



Faire du ciel le plus bel endroit de la terre.
User currently offlineLuv2fly From United States of America, joined May 2003, 12148 posts, RR: 49
Reply 18, posted (9 years 5 months 3 weeks 3 days 6 hours ago) and read 3246 times:
Support Airliners.net - become a First Class Member!

Compared to what the majors now call service I would say WN offers a product equal or better in terms of on board service.


You can cut the irony with a knife
User currently offlineAtrude777 From United States of America, joined Aug 2003, 5700 posts, RR: 52
Reply 19, posted (9 years 5 months 3 weeks 3 days 6 hours ago) and read 3200 times:

Quoting Luv2fly (Reply 18):
Compared to what the majors now call service I would say WN offers a product equal or better in terms of on board service.

Oh Absolutely, not a doubt.

I called AA to get some fare service on a flight..I had to go through 7 different voice messages to get a reservation agent, then was on hold for 10 minutes. Then finally someone answered, and I was finally done in 15 minutes.

I called Southwest, they answered within 6 seconds, I talked to a live agent the whole time, she was very cheerful and was very helpfull, and funny too! Then I got the information and I was done in 3 minutes.

I booked Southwest Airlines immediatly online. I could tell just by the phone experience I would have another great flight. I am flying WN STL-PHX by the way in July. and I plan to do a few more trips with them. Sure I should be building my miles with AA but I want to be able to fly and have FUN! Southwest does this for me.

In regards to uniform, I just don't know how AA can stand them, and I am sure they can't. WN they look like they have so much fun and the happiness is quite contageous! Now I am getting a bit to far..Have fun folks!
Alex



Good things come to those who wait, better things come to those who go AFTER it!
User currently offlineLuvfa From United States of America, joined May 2005, 447 posts, RR: 4
Reply 20, posted (9 years 5 months 3 weeks 3 days 3 hours ago) and read 3083 times:

Back in the early 90's I believe, ( I'm not sure I did not work here at the time); the FA's had two types of uniforms: Business attire for during the week and what the company called "Funware" ,(the uniforms we currently wear),for the weekends. I guess they believed having different types of uniforms helped make the business and leisure travelers both feel comfortable. I guess the response from both our customers and our employees helped determine the which one we kept. I for one enjoy the casual feel. When I'm cleaning the airplane during one of our heralded 20 minute turns, or serving a full beverage service to 137 customers on a 20 minute flight; the less restricted the uniform the better I can work. Our uniform is very flexible in that you can dress it up if you like. We offer an optional tie as well as a blazer that can nicely accessorize our white poplin shirts. The company also has a belief that "casual does not mean sloppy". However it is up to the individual to take some pride in the uniform!

User currently offlineMGASJO From Nicaragua, joined Feb 2005, 466 posts, RR: 7
Reply 21, posted (9 years 5 months 3 weeks 3 days ago) and read 2939 times:

Quoting QQflyboy (Reply 9):
The flight attendants are looking for a blue colored shirt, instead of white,

Do you know anything about ground personnel's uniforms?



C208B
User currently offlineMGASJO From Nicaragua, joined Feb 2005, 466 posts, RR: 7
Reply 22, posted (9 years 5 months 3 weeks 2 days 23 hours ago) and read 2878 times:

Quoting OPNLguy (Reply 3):
>>>In the event of an emergency evacuation, a strict dress code will be the furthest thing from your mind.

I have never been on any type of emergency situation flying (knock on wood!), but I do know that the human mind under stress and pressure may play funny tricks on you  scared  ; being that a person may feel in need of a responsible figure to reassure that if you do what he/she tells you to do properly, everything will be OK. Now, I as an airline employee know that F/A's have a strict training and they know what to do in a emergency situation (regardless if they are wearing a suit or shorts); but some people (I can put my 92 year old grandma as an example) would have a hard time relating responsible with shorts and purple shirts. No disrespect at all; believe me, whenever I have to go to the ramp and fuel a flight with the tropical sun of MGA burning like hell at 105 degrees  melting , I will love to be in shorts and polo shirts -or  butthead  naked  yes - instead of my pants and tie. Anyway, thanks for all your replies.



C208B
User currently offlineRwSEA From Netherlands, joined Jan 2005, 3118 posts, RR: 2
Reply 23, posted (9 years 5 months 3 weeks 2 days 23 hours ago) and read 2858 times:

Speaking of uniforms, are DL's staff using the new ones yet? I flew DL for the first time last week in a couple of years, and thought the uniforms were pretty good (but I'm not sure if these are the new ones or the old ones). They were gray with french blue shirts underneath, and the wavy colored ties.

User currently offlineSWA TPA From United States of America, joined Aug 2001, 1560 posts, RR: 34
Reply 24, posted (9 years 5 months 3 weeks 2 days 23 hours ago) and read 2829 times:



The uniforms do nothing for us you say?
Tell me about it!  yuck 
Yes, this is me. It looks nothing like me in the face. The scan messed up any details.
The uniform makes you totally shapeless!!!


SWA TPA



I believe I can fly.....
25 AirWillie6475 : "Compared to what the majors now call service I would say WN offers a product equal or better in terms of on board service." I completely disagree 100
26 Post contains images VSMike : SWA TPA- *cat call* whistle... Woo Hoo! VSM
27 B744F : Why does it matter how you look? Is it that important?? Why???? "Professional"? It's just an airline!!! Not a bank or a law firm
28 Luv2fly : Fly NW and no pretzels even, how is that for service or lack there of.
29 Post contains images SWA TPA : Oooooh...... I just noticed. I kinda resemble Erkle with my shorts all hiked up ! Man I dislike our uniforms!!!!!! SWA TPA
30 Post contains images N1120A : I was around in the days of PSA, however Because they are right about it. WN offers more in the way of free onboard food service than every legacy ca
31 Post contains images FlyingTexan : Compared to what you get on others, SWA offers a feast. I can’t even believe some think ‘dressing professionally’ makes a difference to those f
32 Luv2fly : Thanks for pointing out the obvious! Funny how the tables have turned!
33 Aa757first : I personally think that all employees should be able to show to up to work in really baggy sweat pants and loose tee shirts. I mean, who cares if you
34 DeltaGuy : I was going through security the other day at JAX, was behind a WN FA...had to do a double take, about the only thing that made her look like she was
35 FlyingTexan : Relaxed, casual dress is a benefit. The pilots are the only ones at SWA required to wear ties. I’d imagine some of their senior execs do so when get
36 B744F : A little bit of pride? I think you mistake shallow for pride
37 Post contains images 2H4 : Wow, I had no idea. If seeing a flight attendant stripping out of their clothes right before an evacuation doesn't mess with passenger's minds, I don
38 Goingboeing : You know, THAT has the potential for some great IFE!
39 FlyMIA : I absolutely HATE WNs FA uniforms in shorts. These are FAs wearing shorts, it just does not seem professional, imagine if a pilot came in with some sh
40 N1120A : So would the gators They have pants to wear too A little strong emotion there for such a topic, no?
41 Garnetpalmetto : Trust me when I've said the WN crews I encountered on my recent trip to MSY were without a doubt THE most professional flight crews I've ever encount
42 JMV : "Clothes make the man. Naked people have little or no influence on society." Mark Twain
43 Post contains images Mtnmanmakalu : As a former SWA F/A and a current "Legacy" F/A, I can say that I like the dress shirt and tie better for an F/A uniform- I'm not saying that it is alw
44 FI642 : Yesterday I was in the New WN terminal @ BWI. There was a WN flight attendant in shorts, and a [blue with a design on it] T-shirt. If she hadn't had h
45 Post contains images RICARIZA : I agree 100%, but besides the situation of emergency, the well dressed flight attendants definitely improves the image of the airline. Take an exampl
46 FlyingTexan : One can use similarly shallow logic* to conclude casual dress code = prestigious profit sharing account. Image isn’t everything. Looks like Martha
47 RICARIZA : I have to admit that it was a pretty funny remark.. I am still laughing.. No really, it looks really distinguished on the women flight attendants.
48 Garnetpalmetto : Let me spring board off FT's point here. Ever think that maybe one of the reasons that some airlines are in financial problems is that they blow mone
49 Malaysia : Well Nok Air is far worse than Southwest in Uniforms, they all look like DHL drivers including the Pilots, they go by polo shirts with simple black li
50 Luv2fly : I have to agree with this. Though honestly I think someone who is comfortable in what they have to wear to perform there job is going to be a better
51 Post contains images Garnetpalmetto : I work at the United State's Attorney's Office here in CAE and the only people who don't do casual Fridays are attorneys who have to be in court that
52 Luv2fly : My thoughts 100%
53 Post contains links BWI757 : My perception of SWA as a consumer is that they are a fairly "laid back" airline. While the legacy ads were until recently more "formal", SWA's ads we
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