Hawk44 From United States of America, joined Jan 2005, 759 posts, RR: 3 Posted (9 years 5 months 1 week 1 day 15 hours ago) and read 5735 times:
Effective Aug. 1, US Airways will resume a more traditional First Class service on its transcontinental routes.
“We are pleased to again provide a full meal service in First Class. Based on customer feedback, we believe this positive change will better meet the needs of our travelers,” said Director of Inflight and Dining and Cabin Services Steve Kingsley.
The breakfast menu will include fresh fruit, a choice of two hot entrees, and breakfast breads. Lunch and dinner service on these routes will include a fresh salad, choice of two hot entrees, and a light dessert. This service will replace the complimentary "InFlight Cafe" meals that have been served on a temporary basis.
Ikramerica From United States of America, joined May 2005, 21562 posts, RR: 59
Reply 10, posted (9 years 5 months 1 week 21 hours ago) and read 4951 times:
And cold meals can be quite good. Shrimp and lobster salads, smoked salmon and bagel, roast beef, cold chicken caesar, etc. Do it right, and cold is good. Do it wrong and hot is bad. But still, when people buy a First Product, they tend to expect a good hot meal at meal time.
Of all the things to worry about... the Wookie has no pants.
Kanebear From United States of America, joined May 2002, 953 posts, RR: 2
Reply 11, posted (9 years 5 months 1 week 21 hours ago) and read 4889 times:
It takes six months to find a caterer?? When US cut hot meals it was described as a cost cutting effort. Hopefully Triple B and the rest of the Crystal City numbskulls will be out on their collective arses and HP management can make Frankenstein Air into a cohesive competitive airline.
A330323X From United States of America, joined Oct 2003, 3039 posts, RR: 44
Reply 14, posted (9 years 5 months 1 week 16 hours ago) and read 4660 times:
Quoting Kanebear (Reply 11): It takes six months to find a caterer?? When US cut hot meals it was described as a cost cutting effort.
Um, no, it wasn't.
Starting this week, US Airways says it is temporarily halting the meals on transcontinental flights because it is switching food vendors. Instead, first-class passengers will receive a complimentary meal in a box, known as In-Flight Cafe -- the same meal boxes available for purchase in coach.
US Airways spokeswoman Amy Kudwa said she did not know how long first-class passengers would receive meals in a box, but promised "traditional first-class meals will return."
Avpilot01 From , joined Dec 1969, posts, RR:
Reply 15, posted (9 years 5 months 1 week 14 hours ago) and read 4566 times:
I was wondering how long it would take the US execs to figure out that their FF'ers would get pissed off at this move, not to mention their full paying first class customers. Who would want a cold sandwich for the price of a first class ticket? I know they are trying to save money but this would seem to drive your higher paying customers away....losing alot more money than your saving by downgrading the level of service and pissing off your best customers. Whoever made that move needs to have their head examined.
Tornado-US Airways now has free space-available upgrades for their elite members within a certain time frame before departure (a week for Platinum, three days for Gold, a day for Silver).
Well damnit!!! I would still be Silver if I hadn't given up my loyalty to US and joined in with the Skyteam members at the beginning of the PIT screwjob. HAHA. Oh well, like it matters, there's no such thing as first on an ERJ, Saab, or Dash 8, and that's all we see here at ABE... and most of the time I'm just going to IND and that's typically an RJ too.
Jetdeltamsy From United States of America, joined Nov 2000, 2987 posts, RR: 7
Reply 20, posted (9 years 5 months 1 week 12 hours ago) and read 4427 times:
Quoting Ikramerica (Reply 1): First Class service in a First Class cabin. How forward thinking...
If passengers were paying First Class fares for First Class service, meals would have never disappeared.
Today's legacy carriers have placed way too much emphasis on stroking the egos of people who think their level of business should entitle them to a First Class seat.
Back before frequent flyer programs, bonafide FREQUENT, high revenue generating passengers were recognized with certificates and such. Airlines never thought about giving away a seat, first class or coach. I live for the day that these frequent flyer programs are eliminated and people get what they pay for.
Seeing what we "give away" every day in the front cabin is ridiculous.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
Some people still buy first class tickets...imagine if you paid that amount of money for a cold sandwich. Also, Elite's may not pay for the upgrade, but they deserve the first class seat and meal for being loyal to thier particular airline...which in this case, US should be overjoyed for. Goodness knows US hasn't done much to keep their high paying and loyal customers around. Seems like they have downgraded everything. Which is the case for most U.S. airlines.....all except for CO, which has kept their meals and services intact...good for them....I hope they can buck the trend.