TCFC424 From United States of America, joined Nov 2003, 517 posts, RR: 2 Posted (8 years 8 months 2 weeks 6 days 18 hours ago) and read 2922 times:
I was browsing the careers section of SWA and saw that they are accepting resumes for Ramp Agents in Austin, and I of course, applied. I am curious about a few things if anyone here is with WN in Austin or is very aware of what they are doing in Austin.
1) If they are accepting resumes:
a) Are they planning on hiring, and if so, when & how many?
b) Are they expanding or replacing?
c) Are they just thinking they might need to hire
2) How many employees does WN have in AUS?
3) Are the position(s) FT or PT?
4) If you are with WN in AUS, do you enjoy working there?
5) If you are a ramp agent with WN, do you enjoy it?
6) What are the "bids" like?
7) What are the promotion opportunities from Ramp Agent?
a) I do have a degree in marketing (though only an AAS)
8) Looking through the contract, it appears the pay (for FT) could be better overall than the stated $8.75 -Shift premium, Relief, OT, etc.
9) What is the hiring process like and how long does it take?
I have never worked in the airline industry and I am eager to. I am 26, have a college degree, an excellent driving and customer service record, military background, security clearance, etc. I am really interested in any information anyone can provide, though I would really like to hear from someone in AUS. It seems many airlines here don't use their own ground staff...they use a contractor.
Silver1SWA From United States of America, joined Mar 2004, 4722 posts, RR: 27
Reply 1, posted (8 years 8 months 2 weeks 6 days 17 hours ago) and read 2885 times:
1. a, b, c) Not sure what the situation is in AUS, but normally stations go through cycles of being staffed, and then short-handed. Not sure of expansion in AUS, but I suppose it's possible. Most likely, they are creating a pool they can draw from at any time. Most of the time when they initiate this process, they need people for whatever reason.
2. Not sure. Couldn't even tell you how big the station is off the top of my head.
3. As far as I know, WN only has FT positions on the ramp.
4. I don't work at AUS. I know a lot of the smaller stations especially in Texas tend to be fairly senior. That makes gaining seniority a bit..tough haha. Some joke about smaller stations by saying someone has to die in order to get in, or move up in seniority. Not sure what AUS is like. I did fly through there once...seemed decent sized. Not sure what the daily flgiht count is.
5. Yes, I absolutely love it. I love being around planes, I like the flexibility, and I like the perks. I'm one of the few out there on the ramp that really enjoy it and am proud to work for Southwest Airlines. Plus, it's a good workout.
6. It really depends on the station and I learned this first hand when I transfered to SAN from SJC. The bids, the start-times, the way they do it is all completely different and the system used, I assume, is figured out by whoever the ramp admin is. SANs bids are so much more complicated than SJC. Can't tell you how AUS will be.
7. Southwest promotes within. They say you have the freedom to go where you want and they really promote this. From ramp, you can go to supervisor. If it's a provo station, you can move to provo. Potentially, you can also go to ops, or customer service...whatever. All after your 6 month probation of course. If you don't mind moving to Dallas, careers in almost every field exist.
8. Yeah, shift differential, relieve and over-time are sure ways to make more money. At SJC, relieve shifts were fairly senior. As a newbie, expect the probability of mandatory over-time. In adition to over-time, you can also pick up shifts. This helps you make some friends and will help you out when you need a day off or something.
9. Hiring process basically goes like this: Group interview/screening session, One-on-one interview, drug test, background check and then if all checks out, official offer of the position. It can take a few weeks, a few months or even a year. Again, the process is to get you in a pool. You can be checked out and ready to go, but you won't get hired until they are ready to grab fromt he pool. Then you do 3 days of station training in a classroom environment. Then you begin on the job training, and after a couple weeks or so, you go to Dallas for 9 days. When you return and get signed off, you are fair game and are thrown into the mix where you must prove youself to your fellow rampers that you are good enough to keep.
[Edited 2005-06-29 09:06:44]
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.