MSYtristar From , joined Dec 1969, posts, RR: Posted (10 years 4 months 3 weeks 3 days 9 hours ago) and read 5588 times:
Word through the grapevine is that F9, as of today, will no longer serve a full can of soda to passengers. Passengers can still request a full can of soda but they'll only get a small cup, ala all the other airlines, initially. Also, all free snacks on flights under 800 miles will be discontinued. I guess you can blame the exceedingly high cost of jet fuel for this.
MSYtristar From , joined Dec 1969, posts, RR:
Reply 4, posted (10 years 4 months 3 weeks 3 days 9 hours ago) and read 5526 times:
Quoting Phatfarmlines (Reply 3): So it will be a beverage-only service on flights under 800 miles? Do you think F9 is leaning towards Buy On Board service?
I suppose it will be beverage only. And god I hope they are not going the route of buy on board. That was one thing that made F9's product stand out: the extra in flight service, not a lot, but just enough to differentiate themselves.
Greyhound From United States of America, joined Mar 2005, 1026 posts, RR: 2
Reply 8, posted (10 years 4 months 3 weeks 3 days 9 hours ago) and read 5419 times:
Quoting MSYtristar (Reply 4): That was one thing that made F9's product stand out: the extra in flight service, not a lot, but just enough to differentiate themselves.
You're right.... it made them stand out enough for me that even if they cost a few more bucks than WN or HP (when I fly into PHX) I'd take them again... just because their service was a little better than average... at least they aren't doing away with their friendlier than average FAs and pilots...
Tango-Bravo From United States of America, joined Jun 2001, 3811 posts, RR: 26
Reply 9, posted (10 years 4 months 3 weeks 3 days 9 hours ago) and read 5389 times:
Quoting N77014 (Reply 1): The last thing F9 needs is to have their service look more and more like the legacy carriers.
Since service in the main cabin of U.S. airlines has sunk to the point where airlines differentiate themselves by how much complimentary soda they serve... it will be interesting to see what happens on my PHX-LAX flight on Southwest a few days from now. Last time I flew with WN on the same short hop (about 75 minutes from gate to gate, about 40 minutes at cruise altitude) no less than four rounds of complimentary soft drinks were offered (I politely declined after three); there were more than 100 pax aboard the 737-300 operating the flight.
Interestingly, my flight on WN was in conjunction with a legacy airline flight of about 3 hours in length. On the legacy, the FAs acted as if doing the pax a favor by offering two rounds of complimentary soft drinks (hiding out in the galleys the remainder of the time) on a flight with fewer pax on board. The legacy certainly differentiated itself from WN -- to put a positive spin on it, let's just say the legacy FAs were acting in a cost-conscious manner!?
FA4B6 From , joined Dec 1969, posts, RR:
Reply 10, posted (10 years 4 months 3 weeks 3 days 9 hours ago) and read 5352 times:
Quoting MSYtristar (Thread starter): Word through the grapevine is that F9, as of today, will no longer serve a full can of soda to passengers. Passengers can still request a full can of soda but they'll only get a small cup, ala all the other airlines, initially. Also, all free snacks on flights under 800 miles will be discontinued. I guess you can blame the exceedingly high cost of jet fuel for this.
does not giving the whole can really save that much money?
N1120A From United States of America, joined Dec 2003, 28516 posts, RR: 74
Reply 11, posted (10 years 4 months 3 weeks 3 days 9 hours ago) and read 5327 times:
Quoting FA4B6 (Reply 10): does not giving the whole can really save that much money?
Not really. BTW, F9 will still give the whole can, they just wont give it without you asking. If airlines really want to save money, they should get the postmix carts that National (Red Rock) debut just before going under.
Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
Isitsafenow From United States of America, joined Feb 2004, 4984 posts, RR: 22
Reply 13, posted (10 years 4 months 3 weeks 3 days 9 hours ago) and read 5330 times:
The last DL flight I was on, an MD-88 from RSW to CVG, the F.A's were giving cups of soft drinks and handing out the can on demand only. Now, that was a first!
DL in the past, always just handed out the cokes, no q's asked.
If two people agree on EVERYTHING, then one isn't necessary.
Dutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 56
Reply 15, posted (10 years 4 months 3 weeks 3 days 8 hours ago) and read 5278 times:
Is it me, or is this getting totally insane? NW and now US with the pretzel thing? And, Frontier with cup or a full can of soda.........wouldn't it be cheaper to give a can with a straw than use plastic cups? After all, those cups cost money - maybe F9 and others can arrange for flight attendants to stop at their local gas station on the way to airport and pick up soda on one of those special "2 six packs for $5.00" deals.
HPRamper From United States of America, joined May 2005, 4831 posts, RR: 8
Reply 16, posted (10 years 4 months 3 weeks 3 days 6 hours ago) and read 5123 times:
HP FAs, on any flight I've been on anyway, actually offer the whole can. I think they'd rather skip the trouble of half-full cans of everything in their beverage cart.
Hey, how about this one for saving money....less ice on the planes! When we clean the RON planes at PDX, no more than two bags' worth of ice is ever used....and normal stock on an A32S or 737 is 6 bags of ice. We end up dumping more on the ground than is ever used on even a full flight.
Why haven't these pretzel-snatching pop can-denying penny pinchers thought of THAT one?
Ckfred From United States of America, joined Apr 2001, 5706 posts, RR: 2
Reply 17, posted (10 years 4 months 3 weeks 3 days 6 hours ago) and read 5083 times:
You have to remember that airlines do take inventory of not only what catering puts on, but what comes off at the end of a flight. If the F/As wind up being a little generous, they get written up.
And let's face it, with the state of airline service, would you, as an F/A, feel safer back in the galley, not incurring the wrath of passengers who paid business fares for service that is worse than some of the LCCs?
Knope2001 From United States of America, joined May 2005, 3274 posts, RR: 33
Reply 19, posted (10 years 4 months 3 weeks 3 days 6 hours ago) and read 5037 times:
The full-can-of-soda issue is nothing new. Piedmont was a full-can airline and USAir was a just-the-cup airline. Plenty of unhappy customers in the late 80's were pretty worked up about this, seeing it as a touchstone of the Piedmont way being steamrolled.
LGAtoIND From United States of America, joined Jan 2005, 490 posts, RR: 1
Reply 22, posted (10 years 4 months 3 weeks 3 days 3 hours ago) and read 4811 times:
I can't believe that this is the state of the airline industry now. I have to laugh at the fact that airlines like NW can call themselves "legacy" carriers. They offer no frills at all. Compare that to a "LCC" like jetBlue that has all leather seats, direct tv, gives you a WHOLE can of soda, and lets you get a fairly big bag of snacks (about 8 snack choices). On B6 I always have FA's ask me "you sure you don't want another bag of Chips?" I've come to the conclusion that for the price you are paying there is no better deal than Jetblue.
USAFHummer From United States of America, joined May 2000, 10685 posts, RR: 51
Reply 24, posted (10 years 4 months 3 weeks 3 days 2 hours ago) and read 4741 times:
Quoting N1120A (Reply 23): Greg, they will still let you have the whole can if you ask.
Im aware of that, but that's not the point I was getting at...it was more of a contemplative "Is this the tip of the proverbial iceberg (more significant service cuts to come?) or just a one-off thing (the preferred one)"
Quoting BNE (Reply 21): Is SFO or LAX to DEN less or more than 800 miles.
I had planned to fly on Frontier on an upcoming trip to the US and was really looking forward to the better service than the legacy carriers.
Yes, both LAX/SFO-DEN are over 800 miles so no worries...definitely take F9 if you can!
Chief A.net college football stadium self-pic guru
: Yeah, I can see what you are saying. I don't think you have to worry about F9 becomming FR though
: funny. the last DL flights i've been on i haven't gotten any service at all.
: Many Frontier FA's, including myself, were disappointed to read the memo regarding the new service procedures. However, we are also operating at a tim
: Amen to HPRamper enlightening people on the ice wastage that occurs on planes these days. Instead of complaining about cans/cups of soda, why not brin
: Careful now; you may unwittingly be setting the stage for another "United is definitely headed in the right direction" thread if they manage to post
: At WN during my recurrent training we were told to offer only the glass. If someone asks for the can of course we give it! My instructor said we'll gi
: I have flown F9 on 12 segments in the last 7 weeks. They are very consistent and a great airline!
: I hope so too. F9 offers a great product and every crew member I've run into is great! Doing the little things to control costs is not such a bad thi
: Why cant the airlines grow the balls to raise ticket prices? Micro-managing isnt going to get them out of this situation; something drastic is going t
: It is the over-supply of seats in the market, supply and demand sets the price in a market economy, until a few carriers close the doors there is not
: Okay lets analyze this. I don't believe fuel is the driver of the vanishing whole can of soda caper. I seem to recall F9 fuel is hedged. When you add
: But Airbus A319's don't use blue juice, they use compressed air, as do newer Boeings
: Hey Luvfa- Thanks for the kind words! I can only return the compliment. All WN FA's I've run into have been sweet too! We especially like discussing
: I see this as a sad moment only because it very well could be the tip of iceberg... but really, I'd prefer to be given a cup, no can. For starters, it
: As long as B6 and F9 don't charge for the tube, you can poor the freakin soda on my lap for all I care, I probably wouldn't even notice with Sponge-Bo
: Unfortunately, its $5 on F9. I would imagine it could suck watching $5 PTV with a lap full of soda. If it floats your boat..... GreatChecko
: Is F9 supposed to/planning on announcing more cities this year?
: I can certainly attest to this on F9. Those F/A's are really hustling! They are constantly in the aisles serving or pickng up something. I even like
: The competion is simply too intense. I haven't flown F9 but as a travel agent every time I have to deal with F9 the staff are very friendly and helpf
: WN can afford you the multiple soda service since their most critical costs; fuel (hedged), pensions (defined contribution), and other costs (fleet c
: Funny thing about that. I once had a WN F/A (a beautiful girl that I ended up dating) bring me 2 cups, one of which I wanted and one of which was ins
: Because we serve the cabin with a tray, cans definitely take me more time to get them out to our customers. On one of our drink trays I can carry out
: they have 1 free channel which has a variety of programs, and most importantly for us airline geeks, the moving map is free. Also all channels are fr
: I'm actually surprised no other airlines have picked up on this product. It gives a measure of beverage control by giving out precise amounts of prod