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US Now Charges For Preferred Luggage Tags  
User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Posted (9 years 3 weeks 5 days 3 hours ago) and read 5835 times:

So, I got a new rollerboard and realized I haven't gotten any US Gold Preferred luggage tags this year, and called to ask. As always, the preferred number reps. were helpful, nice and prompt and told me that US Airways no longer issues luggage tags for free, they are now $10 for two. This isn't much, but it's sort of annoying that I spend $20,000+/year flying and they can't give me some free luggage tags. I know times are tough, but elite customers are important to airlines, we fly a lot, and we pay higher fares.

Have all airlines stopped giving these away? I've been getting annoyed with US throughout the course of the year, as the aircraft are dirtier every time, and the website is so amazingly bad you can barely use it. I contacted CO, and they'll match my current elite status, at the start of 2006 I am going to have them match it and switch to CO unless things change at US. Too bad, I've flown US for years, they are the only carrier that flies to HHH (where I go four or so times per year), but I'll just fly US then, and CO for all business.

I don't need anyone attacking me telling me that I'm greedy and just want free upgrades, I don't even care about the upgrades. I just want a phone number to call where I don't have to hold for 45 mins., and to be able to use the first class security line. I can never get upgrades as is, the flights are full, or more likely, everything is now an express flight. I know the same is true with CO, but at least the planes are clean and they still give snacks. I really like and take advantage of US being in Star, even though Star is way bigger and better than SkyTeam, I think SkyTeam will get me everywhere I need to go.


USAirways - Chairmans Gold
53 replies: All unread, showing first 25:
 
User currently offlinePhxflyer From United States of America, joined Jul 2004, 30 posts, RR: 0
Reply 1, posted (9 years 3 weeks 5 days 2 hours ago) and read 5784 times:

I didn't realize that it was possible to switch airlines and have the new airline honor your existing elite status. I'm having the same issues that you mentioned with US and I'd be curious to hear how you managed to pull this off.

Alex


User currently offlineUadc8contrail From United States of America, joined Sep 2003, 1782 posts, RR: 9
Reply 2, posted (9 years 3 weeks 5 days 2 hours ago) and read 5753 times:

phxflyer,
has happened quite a bit. contact aa or dl and you will need to show proof that you are actually flying that much, in my freinds case he had to fax his latest statement over to dl and they gave him gold medallion status,i believe that he had to keep up the same level of flying in order to keep the gold status for 06. also dl gave him 2 of those really small gold tags that you need to put up close to your eyes just to see the writing on the tag....



bus driver.......move that bus:)
User currently offlineUtapao From Thailand, joined Jul 2005, 645 posts, RR: 9
Reply 3, posted (9 years 3 weeks 5 days 2 hours ago) and read 5687 times:

Quoting Goodmanr (Thread starter):
Have all airlines stopped giving these away?

AA ExecPlat still provides them... at least for now. Assume other AAdvantage levels still do, also.



Sawasdee khrab!
User currently offlineGuyBetsy1 From Canada, joined Aug 2001, 840 posts, RR: 6
Reply 4, posted (9 years 3 weeks 5 days 2 hours ago) and read 5639 times:

People just want a gold tag to say.. "look at me, look at my status. I'm a somebody."

User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 5, posted (9 years 3 weeks 5 days 2 hours ago) and read 5629 times:

Quoting Phxflyer (Reply 1):
I didn't realize that it was possible to switch airlines and have the new airline honor your existing elite status. I'm having the same issues that you mentioned with US and I'd be curious to hear how you managed to pull this off.

Alex

Phxflyer,
NW and CO will match it outright. Just call or email the worldperks or onepass service centers, and they'll write you back. You have to mail them a copy of your last two statements and a copy of your card.

Quoting Uadc8contrail (Reply 2):
phxflyer,
has happened quite a bit. contact aa or dl and you will need to show proof that you are actually flying that much, in my freinds case he had to fax his latest statement over to dl and they gave him gold medallion status,i believe that he had to keep up the same level of flying in order to keep the gold status for 06. also dl gave him 2 of those really small gold tags that you need to put up close to your eyes just to see the writing on the tag....

It's true that all airlines will do something like this, they all require proof of how much you're flying but AA and DL take it a step beyond what you mention. AA and DL both allow you to earn status faster, flying 5000 or 10000 miles in a few month period, and they'll match your status. CO and NW will just match it without making you fly, so long as you show your statement. I contacted AA and they didn't ask for a statement, they just said I had to fly a bunch in two months. I think I'm going to go with CO, I'm so fed up with US.



USAirways - Chairmans Gold
User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 6, posted (9 years 3 weeks 5 days 2 hours ago) and read 5620 times:

Quoting GuyBetsy1 (Reply 4):
People just want a gold tag to say.. "look at me, look at my status. I'm a somebody."

Give me a break. I want the tags so my bags make it off the belt sooner when I have to check them. Also, to get through security it's easier to show a tag on your bag for the priority line than to dig through my wallet. I don't care who sees my luggage tags, also, who would notice my luggage tags? I don't make a habbit of noticing peoples tags, do you?



USAirways - Chairmans Gold
User currently offlineA330323X From United States of America, joined Oct 2003, 3039 posts, RR: 44
Reply 7, posted (9 years 3 weeks 5 days 1 hour ago) and read 5569 times:

This isn't anything new. US hasn't given out luggage tags in about 4 years.


I'm the expert on here on two things, neither of which I care about much anymore.
User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 8, posted (9 years 3 weeks 5 days 1 hour ago) and read 5557 times:

Quoting A330323X (Reply 7):
This isn't anything new. US hasn't given out luggage tags in about 4 years.

THinking back I probably haven't received one since then....I just noticed since I got a new bag.



USAirways - Chairmans Gold
User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3704 posts, RR: 28
Reply 9, posted (9 years 3 weeks 5 days 1 hour ago) and read 5551 times:

I think it is a little tough that airlines are charging you for extra tags. I don't often check luggage but when I last did one tag was broken outbound and one on the return. They don't last very long on the whole. BA now allow you to order them online to a limit of three times per year (I don't fly enough to wear mine out that much!).

Quoting Goodmanr (Reply 6):
Give me a break. I want the tags so my bags make it off the belt sooner when I have to check them. Also, to get through security it's easier to show a tag on your bag for the priority line than to dig through my wallet. I don't care who sees my luggage tags, also, who would notice my luggage tags? I don't make a habbit of noticing peoples tags, do you?

If it isn't important why do you have your status in your signature?  Confused

Quoting Phxflyer (Reply 1):
I didn't realize that it was possible to switch airlines and have the new airline honor your existing elite status. I'm having the same issues that you mentioned with US and I'd be curious to hear how you managed to pull this off.

This is rather common practice. Last year and this year Star Alliance launched a campaign in the UK whereby if you could prove your status with a non-*A airline they'd match your status for a Star Alliance airline of your choice.

Also British Midland have a formal procedure for matching status, on British Airways at least. In fact if you can prove you have status or are likely to provide future revenue for an airline it is often worth getting a status match on the off chance you have to fly with an airline outside your preferred alliance.

More info on statusmatching



"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 10, posted (9 years 3 weeks 5 days 1 hour ago) and read 5541 times:

Quoting Fbgdavidson (Reply 9):
If it isn't important why do you have your status in your signature?

Mostly so that people here didn't flame me and call my stupid right when I joined the forum. People here continually tell those they disagree with they know nothing about anything. I might no nothing about AA's service, but I fly US a lot and know how they treat me.



USAirways - Chairmans Gold
User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 11, posted (9 years 3 weeks 5 days 1 hour ago) and read 5534 times:

Quoting Fbgdavidson (Reply 9):
This is rather common practice. Last year and this year Star Alliance launched a campaign in the UK whereby if you could prove your status with a non-*A airline they'd match your status for a Star Alliance airline of your choice.

Also British Midland have a formal procedure for matching status, on British Airways at least. In fact if you can prove you have status or are likely to provide future revenue for an airline it is often worth getting a status match on the off chance you have to fly with an airline outside your preferred alliance.

More info on statusmatching

I didn't know about this program. Here is the US, any carrier will match any others so long as they aren't in the same alliance. I've looked around a good bit in the past month because I'm fed up with US. CO, NW, AA, DL will all match it, UA will not.



USAirways - Chairmans Gold
User currently offlineN312RC From United States of America, joined Aug 2000, 2682 posts, RR: 16
Reply 12, posted (9 years 3 weeks 5 days 1 hour ago) and read 5511 times:

US hasnt given out free luggage tags to Silver or Gold Preferred members for years.. Chairmans (top tier) still get them free.

Oh and Goodmanr, United will match your status, or they will match my Chairmans status with "Premier Executive".... I cant imagine why anyone would switch to United anyway, as theyre worse than US.



Fly Delta's Big Jets!
User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3704 posts, RR: 28
Reply 13, posted (9 years 3 weeks 5 days 1 hour ago) and read 5476 times:

Quoting N312RC (Reply 12):
Oh and Goodmanr, United will match your status, or they will match my Chairmans status with "Premier Executive".... I cant imagine why anyone would switch to United anyway, as theyre worse than US.

In most cases UA will match status, although since US are part of Star Alliance they will not. You can of course get UA to match non *A status presuming the OP has any although his signature suggests not.



"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 14, posted (9 years 3 weeks 5 days 1 hour ago) and read 5455 times:

Quoting Fbgdavidson (Reply 13):
In most cases UA will match status, although since US are part of Star Alliance they will not. You can of course get UA to match non *A status presuming the OP has any although his signature suggests not.

I'll make silver (barely) this year on NW, so I guess I could have united match my some level of status that way. There wouldn't really be any point though, I get an economy plus seat with my US status, and United for me requires flying out of IAD (which I hate) even for domestic.

[Edited 2005-07-26 22:24:07]


USAirways - Chairmans Gold
User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 15, posted (9 years 3 weeks 5 days 1 hour ago) and read 5444 times:

Quoting N312RC (Reply 12):
Oh and Goodmanr, United will match your status, or they will match my Chairmans status with "Premier Executive".... I cant imagine why anyone would switch to United anyway, as theyre worse than US.

I would do it for the website alone. The US website is so so so bad.



USAirways - Chairmans Gold
User currently offlineDeltAirlines From United States of America, joined May 1999, 8897 posts, RR: 12
Reply 16, posted (9 years 3 weeks 4 days 22 hours ago) and read 5328 times:

What I did with my US status was I would just have them send me an extra elite card (which are free) and then I just punch a hole in it and throw it on my bag. I also do this with my older tags (the card's expired, but it doesn't really matter, they don't look too closely at experiation dates)...

Jeff


User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 17, posted (9 years 3 weeks 4 days 22 hours ago) and read 5320 times:

Quoting DeltAirlines (Reply 16):
What I did with my US status was I would just have them send me an extra elite card (which are free) and then I just punch a hole in it and throw it on my bag. I also do this with my older tags (the card's expired, but it doesn't really matter, they don't look too closely at experiation dates)...

Jeff

I'd thought about doing that....I was just turned off by the fact that last time I requested a new card it took two months to come, I figured by that time I would have forgotten. Maybe I'll just do that though, it's nice to have a tag on your bag as they really never put priority stickers on them.



USAirways - Chairmans Gold
User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 18, posted (9 years 3 weeks 4 days 22 hours ago) and read 5284 times:

Quoting DeltAirlines (Reply 16):
What I did with my US status was I would just have them send me an extra elite card (which are free) and then I just punch a hole in it and throw it on my bag. I also do this with my older tags (the card's expired, but it doesn't really matter, they don't look too closely at experiation dates)...

Jeff

I'd thought about doing that....I was just turned off by the fact that last time I requested a new card it took two months to come, I figured by that time I would have forgotten. Maybe I'll just do that though, it's nice to have a tag on your bag as they really never put priority stickers on them.



USAirways - Chairmans Gold
User currently offlineTornado82 From , joined Dec 1969, posts, RR:
Reply 19, posted (9 years 3 weeks 4 days 22 hours ago) and read 5278 times:

Quoting Goodmanr (Thread starter):

Have all airlines stopped giving these away? I've been getting annoyed with US throughout the course of the year, as the aircraft are dirtier every time, and the website is so amazingly bad you can barely use it. I contacted CO, and they'll match my current elite status, at the start of 2006 I am going to have them match it and switch to CO unless things change at US. Too bad, I've flown US for years, they are the only carrier that flies to HHH (where I go four or so times per year), but I'll just fly US then, and CO for all business.

And once again... US loses a good customer due to poor customer service. If the PHL hub doesn't get 'em, cuts like this will... regardless of who they merge with and get bailout financing from.


User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 20, posted (9 years 3 weeks 4 days 21 hours ago) and read 5256 times:

Quoting Tornado82 (Reply 19):
And once again... US loses a good customer due to poor customer service. If the PHL hub doesn't get 'em, cuts like this will... regardless of who they merge with and get bailout financing from.

I agree! Even if it will apparently be better after the merger, I can't deal with another year of broken tray tables, garbage on the floor, phones that don't get answered, and a website that takes six tries to book a ticket!



USAirways - Chairmans Gold
User currently offlineTornado82 From , joined Dec 1969, posts, RR:
Reply 21, posted (9 years 3 weeks 4 days 21 hours ago) and read 5220 times:

Quoting Goodmanr (Reply 20):
I can't deal with another year of broken tray tables, garbage on the floor, phones that don't get answered, and a website that takes six tries to book a ticket!

Don't forget about endless "ATC/Weather Delays" in PHL... baggage misconnects, blown connections, and that God-awful airport to make connections in to begin with... not to mention those surly workers there.

Goodmanr, I keep a list of US customers that they've lost because of this of just the people that I know of personally. I'm up to 29 now with you... and all of us had some type of DM-Elite status... including 12 of them who were DM Chairmen's Preferred... and even myself who as recently as 11 months ago wouldn't even look at another airline's fares before just going straight to USAirways.com to book a flight... now I refuse to fly them and pay the price difference out of pocket for work-related trips if US happens to be cheaper and work tries to force me to fly them. We 29 don't include a certain large corporation based in the CMH region who has stopped all corporate flying on US because of these same reasons. (I can't mention company names as to compromise confidentiality of a family member)

And I'm pretty sure I'm about to get flamed hardcore for this whole post by a certain US Airbus fan on here... but I'm just stating what I know from former US customers all across PA and Ohio and I'm sure US knows it too within the crystal city... they've even sent me countless emails trying to solicit me back and I was only Silver Preferred.


User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 22, posted (9 years 3 weeks 4 days 21 hours ago) and read 5192 times:

Quoting Tornado82 (Reply 21):
Don't forget about endless "ATC/Weather Delays" in PHL... baggage misconnects, blown connections, and that God-awful airport to make connections in to begin with... not to mention those surly workers there.

Goodmanr, I keep a list of US customers that they've lost because of this of just the people that I know of personally. I'm up to 29 now with you... and all of us had some type of DM-Elite status... including 12 of them who were DM Chairmen's Preferred... and even myself who as recently as 11 months ago wouldn't even look at another airline's fares before just going straight to USAirways.com to book a flight... now I refuse to fly them and pay the price difference out of pocket for work-related trips if US happens to be cheaper and work tries to force me to fly them. We 29 don't include a certain large corporation based in the CMH region who has stopped all corporate flying on US because of these same reasons. (I can't mention company names as to compromise confidentiality of a family member)

And I'm pretty sure I'm about to get flamed hardcore for this whole post by a certain US Airbus fan on here... but I'm just stating what I know from former US customers all across PA and Ohio and I'm sure US knows it too within the crystal city... they've even sent me countless emails trying to solicit me back and I was only Silver Preferred.

US has just pissed me off. I fly CMH-LGA a good bit, and the flights are late at every turn (granted, its chautauqua). I know LGA is a mess, but they never have flight info posted, the people are incredibly rude. I typically book on USairways.com but I havent' been lately because the site literally doesn't work half the time. When you look for flights it just gets a blank white screen, even with cookies fully enabled, it's just a really horrible site, no ifs ands or buts about it.

I personally don't have much experience connecting through PHL, I fly mostly out of LGA, DCA and CMH. I take the shuttle a lot, and usually pay full fare for it. I prefer the US shuttle, but the Delta shuttle now has better service, and the fares are always the same. What did it for me was a weather related snag at DCA in June. All flights after 6:00PM were cancelled but not until around midnight. I know they can't deal with weather, but the crews all ran out of time long before the flights were cancelled. The worst part was that there was nobody to rebook you, as most of the US employees went home when the shift was over. It took constant attempts until 4:30AM to get a message besides "we can't take your call at this time". I'm so sick of US and being treated like I owe them money, rather than being treated by someone who pays a rampers salary a year. DL and CO have the most overlap with what I fly, but given the feelings about DL, I think I'm switching to CO.

THere is no defense of US Air, I know they have some good people, but it's just really awful service.



USAirways - Chairmans Gold
User currently offlineTornado82 From , joined Dec 1969, posts, RR:
Reply 23, posted (9 years 3 weeks 4 days 20 hours ago) and read 5164 times:

Quoting Goodmanr (Reply 22):
I think I'm switching to CO.

EWR sucks for ground-delays and whatnot like PHL, but if you do DCA/LGA you should be pretty used to that by now anyways. Otherwise, CO is an EXCELLENT airline... and connections in CLE are a breeze... almost as good as Pittsburgh back in the good ol' days... but with a significantly more competent airline running the show.


User currently offlineGoodmanr From United States of America, joined Apr 2005, 297 posts, RR: 0
Reply 24, posted (9 years 3 weeks 4 days 20 hours ago) and read 5153 times:

Quoting Tornado82 (Reply 23):
EWR sucks for ground-delays and whatnot like PHL, but if you do DCA/LGA you should be pretty used to that by now anyways. Otherwise, CO is an EXCELLENT airline... and connections in CLE are a breeze... almost as good as Pittsburgh back in the good ol' days... but with a significantly more competent airline running the show.

EWR does suck, I think flying DCA-LGA/EWR there is just no way to avoid it. Even with the delays, I still prefer it to the train... Flying west from NYC, EWR is fine and the CO service runs circlues around UA/AA/HP



USAirways - Chairmans Gold
25 Post contains images GQfluffy : To be honest, I don't throw bags out in a certain order. Closest bag = First on the belt. And yes, I notice people's tags. Because generally when the
26 Goodmanr : I rarely check luggage on domestic flights. When I do, it's from DCA and almost always doesn't make it until the next flight, no matter what time I g
27 Post contains images GQfluffy : LoL. Don't get me started on TSA... But anyway, what's this "hundreds of bags"??? Bags just waiting to be screened? So what's the point of asking peop
28 Tornado82 : What?? TSA screwing something up?? Impossible!!! What next... are you going to tell me that US ran a plane through PHL on time??
29 Goodmanr : More or less, they're just behind ropes...
30 HPRamper : If you travel a lot, chances are the paper ones the common folk use last longer than the hard ones that cost money anyway. I work in the baggage makeu
31 Tornado82 : I feel sorry for you HP guys getting thrust into the mess that is US from your rampers to the pilots to the lower/middle management. It's going to be
32 HPRamper : As I understand it, there will be a major cleaning of the house across the entire US network, seniority notwithstanding. There's at least one grade A
33 Meteorologist : Does NW still send the plastic baggage tags? I'm just curious because I earned Silver status this year and all I got was the card. I had always wonder
34 TomFoolery : I fly international alot and I have found that US consistantly demonstrates a conplete lack of interest in providing excellent customer service. In fl
35 Goodmanr : I don't know what it will take for me to enjoy flying US again, I definitely need a way to book tickets on a better website, and phone number that pe
36 Supa7E7 : TomFoolery and GoodmanR, I agree with you both in every respect. HP for some reason saw fit to hire US Airways' VP-Operations to continue in his role
37 ORDagent : Have your corporate travel department contact the sales rep from the airline you want to jump ship to and they will gladly do it. I know it sounds sn
38 Goodmanr : That doesn't seem logical, their ops are an absolute mess.
39 Supa7E7 : Doug Parker must really hate his current VP-Ops. A lot. LOL
40 Goodmanr : Gotta be something like that, maybe has something to do with needing to know international ops. and cold weather stuff?
41 Schipholjfk : Does this "Elite" luggage tags mean anything anyway? I have been a NWA Platinum Elite for 5-7 years running now and I have hardly noticed any differen
42 Post contains images HPRamper : Cold weather shouldn't be an issue. America West is present in a lot of cold-climate (well, colder than PHX!!) cities...MSP, DTW, YYZ and so on. I th
43 Goodmanr : It means I don't have to go through my wallet to use the priority security line... I'm not crazy about the HP website, but I'm trusting they will jus
44 Post contains images Tornado82 : But an abundance with US @ PHL.
45 Loyal2UA : Goodmanr Check Continental.com and then united.com each home page is set-up in virtually the same manner, no? How is CO/NW better than AA/UA?
46 Tornado82 : Loyal2UA: I happen to agree with him as well... CO's website is head and shoulder's above the rest.. you can actually pick your flight times and price
47 Post contains images Meteorologist : Not only is CO's website better, but it's service is as well...especially in F class. However, I will say that with US, I like the ability to shift on
48 Goodmanr : Try searching for flights on continental.com and searching for flights on united.com, continental is easier. Also, on united.com you can't change you
49 Goodmanr : Exactly! Why is it so hard for airlines to figure out that people use Orbitz and Expedia for a reason!
50 MidnightMike : Once you book a ticket on United, that is your only chance to pick/change your seat, if you are a United Mileage Plus member, you have to pick up the
51 Goodmanr : Yes there is when you book a ticket I think I've done that a few times?? But you are correct that you can't change your seats, same deal with US.
52 Post contains links N801NW : Goofmanr: The nwa booking engine really is Orbitz. There is a little O logo on the botton right of the nwa homepage. So you can choose by segment and
53 Goodmanr : I knew NW used orbitz, but I wasn't sure who CO used, so thanks! They engines seem quite similar.
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