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A Compliment To Continental  
User currently offlineJetSOUTHEAST From , joined Dec 1969, posts, RR:
Posted (9 years 2 days 1 hour ago) and read 1943 times:

I just flew Continental for a second time today, and I noticed a big difference in their standards. Here is what I noticed:

-In SAT, they offered free soft drinks and snacks at the GATE
-The flight to IAH was 35 minutes, yet they offered a FULL beverage service to all the pax on the nearly full 737-800 (The F/A's busted their butts!)
On NWA, they only offer oj or water on a flight that is 45 minutes
-IFE, it was avialable to the smart ones who brought headsets
-The CEO of the airline actually welcomed us on the taped safety demo
-Pillows are still available
and there was mention of meals still served on longer flights.

Anyone else notice the difference?

16 replies: All unread, jump to last
 
User currently offlineBlasphemystic From United States of America, joined Feb 2005, 213 posts, RR: 0
Reply 1, posted (9 years 1 day 23 hours ago) and read 1881 times:

Those are a few reasons why I am a ONE Pass Elite Member  bigthumbsup 


The true measure of a man is how he treats someone who can do him absolutely no good. -- Samuel Johnson
User currently offlineGSPSPOT From United States of America, joined Sep 2003, 3009 posts, RR: 2
Reply 2, posted (9 years 1 day 22 hours ago) and read 1836 times:

God bless 'em, and may they continue to do the same!


Finally made it to an airline mecca!
User currently offlineXkorpyoh From United States of America, joined Oct 2004, 819 posts, RR: 0
Reply 3, posted (9 years 1 day 20 hours ago) and read 1766 times:

yep.. CO is my favorite in regards to service and amenities. I just wish they change their image with a new livery and new uniform as they look very 90's. Other than that, i love flying CO.
I flew IAH-HNL on the 764 in coach and was excellent. PTV and meal (Special meal actually). Have done MIA-EWR too and they show a movie (no PTV) with a snack (which means a cold sandwich, not pretzels).
Next year i would like to fly IAH-NRT on the 777 and EWR-BRS or other secondary airport on the 757.


User currently offlineTWFirst From Vatican City, joined Apr 2000, 6346 posts, RR: 52
Reply 4, posted (9 years 1 day 19 hours ago) and read 1697 times:

Quoting Xkorpyoh (Reply 3):
yep.. CO is my favorite in regards to service and amenities. I just wish they change their image with a new livery and new uniform as they look very 90's.

My god... they look very 90's??? How gauche! How passé!

What do United and US and American look like IYO??



An unexamined life isn't worth living.
User currently offlineTheGreatChecko From United States of America, joined Mar 2004, 1128 posts, RR: 2
Reply 5, posted (9 years 1 day 19 hours ago) and read 1700 times:

Quoting JetSOUTHEAST (Thread starter):
-In SAT, they offered free soft drinks and snacks at the GATE
-The flight to IAH was 35 minutes, yet they offered a FULL beverage service to all the pax on the nearly full 737-800 (The F/A's busted their butts!)

Got to love CO, too bad their fares are usually much higher to the places I fly (FL to the midwest).

I do see this on WN as well whenever I fly them.

GreatChecko



"A pilot's plane she is. She will love you if you deserve it, and try to kill you if you don't...She is the Mighty Q400"
User currently offlineXkorpyoh From United States of America, joined Oct 2004, 819 posts, RR: 0
Reply 6, posted (9 years 1 day 19 hours ago) and read 1677 times:

Quoting TWFirst (Reply 4):
My god... they look very 90's??? How gauche! How passé!

What do United and US and American look like IYO??

yep.. that world logo in the tail has been overused by many companies. NW replaced their 90's look and it is now much better with the new livery.
UA = fresh look, but boring.. still, an improvement.
US = dark but elegant. they could do better with lighter colors
AA = classic and conservative. Wouldn't mind seeing something new

..but the bottom line is surviving in this economy..right? who cares about the look.


User currently offlineAirRyan From United States of America, joined Mar 2005, 2532 posts, RR: 5
Reply 7, posted (9 years 1 day 19 hours ago) and read 1665 times:

Quoting Xkorpyoh (Reply 3):
flew IAH-HNL on the 764 in coach

I've looked into that flight before and compared the 764 to the 772 and would want the 764 as in coach they actually afford you 1" extra pitch in the seats vs. that of the 772. Got to be a long flight!


User currently offlineB742 From United Kingdom, joined Mar 2005, 3767 posts, RR: 19
Reply 8, posted (9 years 1 day 19 hours ago) and read 1655 times:

Quoting JetSOUTHEAST (Thread starter):
-The CEO of the airline actually welcomed us on the taped safety demo

Do you mean good old Gordon Big grin


CO is an amazing airline, I trully enjoy flying them!  Smile

BTW - Who is the CEO of CO now?

Quoting JetSOUTHEAST (Thread starter):
Anyone else notice the difference?

CO have improved alot since the era of the MD-80's and DC-10's, but it's a shame to see those old birds go!  Smile

Rob!  Smile


User currently offlineWrighbrothers From United Kingdom, joined Jul 2005, 1875 posts, RR: 9
Reply 9, posted (9 years 1 day 19 hours ago) and read 1624 times:

I have not flown CO but from what i've heard , their on the mend ( as it were), Glad you enjoyed CO , Trust me , always fly a full service airline IF you can

Happy Flying !!  wave 



Always stand up for what is right, even if it means standing alone..
User currently offlineSWADispatcher From United States of America, joined May 2004, 427 posts, RR: 9
Reply 10, posted (9 years 1 day 19 hours ago) and read 1612 times:

The current CEO is Larry Kellner. He replaced Gordy in the demo. He is a LOT more approachable than Bethune. This from my friends at Continental.


Maintain 2300 until Boiler, cleared for the VOR-A approach, report BATLE inbound..
User currently offlineFlyingTexan From , joined Dec 1969, posts, RR:
Reply 11, posted (9 years 1 day 19 hours ago) and read 1586 times:

Quoting JetSOUTHEAST (Thread starter):
-The flight to IAH was 35 minutes,

CO offers full beverage service on all their flights, even these short SAT and AUS runs. Heaven forbid we all know everyone croaks without a drink for 35 minutes. (and IFE, I’m even going to touch that one)

Quoting TWFirst (Reply 4):
Quoting Xkorpyoh (Reply 3):
I just wish they change their image with a new livery and new uniform as they look very 90's.

My god... they look very 90's??? How gauche! How passé!

Beats SWA cabin crew in a fashion contest; we all know they dress like zookeepers.


 duck 


User currently offlineXkorpyoh From United States of America, joined Oct 2004, 819 posts, RR: 0
Reply 12, posted (9 years 1 day 18 hours ago) and read 1558 times:

Quoting FlyingTexan (Reply 11):
we all know they dress like zookeepers

lol!.. thats funny.. agree!
does it mean that the passengers are animals that need to be contained inside those planes??!  Smile


User currently offlineJtamu97 From United States of America, joined Mar 2001, 658 posts, RR: 2
Reply 13, posted (9 years 1 day 18 hours ago) and read 1547 times:

I have always been very loyal to CO but have had to fly other airlines just due to scheduling most of the time. Mostly it has been AA and I have to say CO is by far my favorite US airline. On most CO Express flights out IAH there is a table set up with cokes, crackers, and sometimes even popcorn. In all my years of flying CO, I have never had a problem with them and hope they continue their sucess. I just wish they would bring back the old meatball and Golden Jet Service Big grin!


Propeller, we don't need no stinkin propeller
User currently offlineAcidradio From United States of America, joined Mar 2001, 1874 posts, RR: 10
Reply 14, posted (9 years 1 day 18 hours ago) and read 1474 times:
AIRLINERS.NET CREW
FORUM MODERATOR

I was so impressed as a passenger, I just had to go get a job there  Wink (I did, really!)


Ich haben zwei Platzspielen und ein Microphone
User currently offlineLincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 15, posted (9 years 1 day 16 hours ago) and read 1396 times:

Really CO inflight service is 2nd to none IMHO... It's good in Coach, even better in 1st and unlike any other carrier I've experienced (AA, UA, DL, NW, WN and their various "expresses").

The FAs are plesant and curteous, 4 beverage services in Y on a LAX-CLE (4:30 hour flight), food...

Their gate agents are also fairly friendly... The only area where they could really improve are the CSRs at the ticket counters, and even they have been better lately  Smile

Long live CO!

Lincoln



CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
User currently offlineAA737-823 From United States of America, joined Mar 2000, 5726 posts, RR: 11
Reply 16, posted (9 years 1 day 15 hours ago) and read 1333 times:

I made a switch a couple of years ago. After a life-long (hey, I may only be 23, but my dad worked for AAmerican) preference for AA, I got fed up after a couple o bad experiences, and started playing the field. Now, I am a OnePass member, and was able to use my miles to fly to Alaska for the entire summer- something AA claimed they had no availability for, in any of the past three years! I didn't word that very well, but I think you know what I mean.
I like Continental's all-Boeing, all-new fleet. Their oldest plane is a 733- not bad, I say. Competitors are flying 73S, DC9, and S80 types. All good planes, no doubt, but I really liked the 753 I flew on to Alaska.

In short, I like Continental a lot. Heck, I even got a free meal. Fancy that!


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