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Is The Industy Standard Of 2.5MBR To Low?  
User currently offlineJetblue15 From United States of America, joined Mar 2004, 273 posts, RR: 0
Posted (8 years 8 months 2 weeks 2 days 9 hours ago) and read 4606 times:

Industry standard to my knowledge of the MBR is 2.5 Now our MBR is through the freakin roof at JFK hovering around 10. Talking to others in the industry other airlines have problems as well with getting there bags out. I feel the standard should at least be doubled to 5. I'd like to hear some of your opinions on the subject.

Jetblue15


racecar spelled backwards spells racecar
12 replies: All unread, jump to last
 
User currently offlineAbirdA From United States of America, joined Jul 2005, 285 posts, RR: 6
Reply 1, posted (8 years 8 months 2 weeks 2 days 9 hours ago) and read 4597 times:

Maybe I'm alone here, but I have no clue what MBR is. Could you explain?

User currently offlineJetblue15 From United States of America, joined Mar 2004, 273 posts, RR: 0
Reply 2, posted (8 years 8 months 2 weeks 2 days 9 hours ago) and read 4578 times:

The airline is given a standard of how many bags can be missed per 1000 bags(I believe). So for every 1000 and I could be wrong about the 1000, the industry wants the airlines to only miss 2 or less bags.


racecar spelled backwards spells racecar
User currently onlineMaverickM11 From United States of America, joined Apr 2000, 16944 posts, RR: 48
Reply 3, posted (8 years 8 months 2 weeks 2 days 9 hours ago) and read 4576 times:

Quoting AbirdA (Reply 1):
Maybe I'm alone here,

Nope! No clue here either!



E pur si muove -Galileo
User currently offlineAbirdA From United States of America, joined Jul 2005, 285 posts, RR: 6
Reply 4, posted (8 years 8 months 2 weeks 2 days 9 hours ago) and read 4567 times:

Well then I don't understand. It would be nice if no bags were lost. Why should the standard be doubled just because the workforce isn't meeting it? Goals are set for a reason. I would think that people at JFK should move toward the standard rather than it moving toward them.

User currently offlineJetblue15 From United States of America, joined Mar 2004, 273 posts, RR: 0
Reply 5, posted (8 years 8 months 2 weeks 2 days 9 hours ago) and read 4543 times:

Now that you have more people flying it becomes unrealalistic. You gotta change with the times and JFK for most my airline are not the only ones having problems. MBR is used mainly in ground operations when your dealing with baggage so I'm not going to be surprised if most people never heard of it.


racecar spelled backwards spells racecar
User currently offlineAbirdA From United States of America, joined Jul 2005, 285 posts, RR: 6
Reply 6, posted (8 years 8 months 2 weeks 2 days 9 hours ago) and read 4515 times:

Quoting Jetblue15 (Reply 5):
You gotta change with the times and JFK for most my airline are not the only ones having problems.

With all due respect, I don't think that makes much sense. Since the ratio is set against a fixed number of bags, it is automatically adjusted for increased traffic. The standard allows for 2.5 bag losses for every 1,000 bags that pass through the system. That means that as more people come through, there are more sets of 1,000 bags to lose 2.5 bags from. The ratio becomes no more unrealistic over time.

If, on the other hand, the ratio was a certain number of bags per year or something like that, then it would have to be revised with increases or decreases in traffic, all other things equal.

[Edited 2005-08-08 22:17:01]

User currently offlineScottB From United States of America, joined Jul 2000, 6579 posts, RR: 32
Reply 7, posted (8 years 8 months 2 weeks 2 days 9 hours ago) and read 4480 times:

Quoting Jetblue15 (Thread starter):
I feel the standard should at least be doubled to 5. I'd like to hear some of your opinions on the subject.

The standard should be what the leaders in the industry are achieving or a bit better. JetBlue's nearly 5,000 mishandled bags in June probably cost the airline six figures in baggage delivery charges and compensation paid to passengers -- not to mention poor impressions made on a few thousand customers.

The real answer is to figure out what's causing bags to miss planes and hire or streamline procedures in order to make sure that bags make it to their destinations on the same aircraft as their owners.


User currently offlineAbirdA From United States of America, joined Jul 2005, 285 posts, RR: 6
Reply 8, posted (8 years 8 months 2 weeks 2 days 9 hours ago) and read 4467 times:

Quoting ScottB (Reply 7):
The standard should be what the leaders in the industry are achieving or a bit better.

Why should the standard be set based on what's being done now? It creates nothing to work toward and rewards comlacency. There is no reason to modify the standard just because the workforce isn't doing enough to achieve it.


User currently offlineMrmoose From United States of America, joined Jun 2005, 39 posts, RR: 0
Reply 9, posted (8 years 8 months 2 weeks 2 days 9 hours ago) and read 4454 times:

Jetblue15 other then late connections what are the main causes of MBR?

User currently offlineUtapao From Thailand, joined Jul 2005, 645 posts, RR: 9
Reply 10, posted (8 years 8 months 2 weeks 2 days 6 hours ago) and read 4389 times:

MBR = Mishandled Baggage Rate


Sawasdee khrab!
User currently offlineIkramerica From United States of America, joined May 2005, 21416 posts, RR: 60
Reply 11, posted (8 years 8 months 2 weeks 2 days 6 hours ago) and read 4366 times:

but this is the way of the american system right now. new group unable to match the standard of those that came before? lower the standard! baggage handling, math, reading, writing, who cares? keep lowering the standard until everyone is a winner without having to work hard or try at all...

as a pax, I would say no, do NOT lower a standard that helps ensure my bag goes with me. if your airline has a problem with it, then fix it. is JFK a bad place to do business? well, maybe, why do you think so many other airlines avoided it, didn't set up a base of operations there, etc...



Of all the things to worry about... the Wookie has no pants.
User currently offlineTornado82 From , joined Dec 1969, posts, RR:
Reply 12, posted (8 years 8 months 2 weeks 2 days 5 hours ago) and read 4350 times:

Anyone know US' @ PHL?? (Christmas fiasco not withstanding) Has got to be pretty high when a flight coming into mainline is late, and the pax is going onto express... or vice versa. Just going by personal experiences here.

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