BBADXB From , joined Dec 1969, posts, RR:
Reply 5, posted (10 years 3 months 3 weeks 21 hours ago) and read 3076 times:
I'm travelling on Air Malta to Heathrow on Wednesday, connecting on to a BA flight to Stockholm... I hope that everything will be virtually back to normal by then... and that nothing crops up again until after Saturday... on Saturday, I'll be flying on BA back to Heathrow from Stockholm.
Venezuela747 From United States of America, joined Jan 2004, 1447 posts, RR: 4
Reply 7, posted (10 years 3 months 3 weeks 21 hours ago) and read 3006 times:
That's great news....although not so great for Agents/Customer Service epople that work for BA...they are goin to have their hand full for the next couple of days rescheduling everyone who lost flights this last couple of days
Ba97 From Canada, joined Apr 2004, 377 posts, RR: 0
Reply 10, posted (10 years 3 months 3 weeks 20 hours ago) and read 2968 times:
Well...this North American flier dumped his BA ticket for South Africa and is flying KLM tomorrow instead of BA tonight. None of the YYZ flights (although full) are flying. That said BA will potentially get my business Thursday for my return flights. Based on my experience with the baggage nightmare last year, I would have no intention of going near LHR or BA for days. Now I just have to find the address of the BA person to send the invoices for my new flights, staff rearrangements, hotels and other items I have inherited the costs on because of this.
there is economy class, business class, first class...then Concorde..pure class
Speedbird2155 From United Kingdom, joined Feb 2005, 894 posts, RR: 4
Reply 15, posted (10 years 3 months 3 weeks 20 hours ago) and read 2878 times:
Quoting BBADXB (Reply 12): This is the third year in a row with August strikes at BA at LHR.
That is not true.....BA experienced no strikes at LHR last year. Yes we did vote to take various forms industrial action, with striking being a last resort, but none of this ever materialised as our dispute with management was settled.
Were there disruptions last year? yes, BA had lots of disruptions caused by a combination of a massive failure of the baggage system, horrible summer storms and the fact that management underestimated the demand, which resulting in insufficient staffing levels, all which led to delays and cancellations.
We have in upwards of 3 flights a day here.. With flights being cancelled for two days, will we get more flights tomorrow? Or all 747's instead of 777's?
Trouble is everyone is in the same boat. British Airways will have a full schedule for their aircraft tommorow, like any other day. Unfortunately there wont be spare aircraft sat around to operate extra flights. Similarly, they cant just upgrade 777 flights to 747s, those 747s will have their own flights. There is a huge backlog, and the only way this can be cleared is re-booking pax onto later flights. Pax have two choices, wait for a later BA flight, or re-book on another airline (BA have said they'll foot the bill for this).
The passengers loose out, and BA loose out, estimated cost of all this is apparently £10million +
EurofleetLHR From United Kingdom, joined Jun 2005, 101 posts, RR: 0
Reply 18, posted (10 years 3 months 3 weeks 19 hours ago) and read 2750 times:
It's likely to take a few days to get back to operating a normal longhaul schedule - aircraft and crews have been diverted throughout the UK & Europe when no stands became available at LHR yesterday evening.
As for shorthaul, there are a few aircraft that may need re-positioning, but there are plenty of crew available at LHR, (well, cabin crew anyway).
As for putting on extra capacity - that is unlikely as BA does not have the spare aircraft available.
Thankfully common sense prevailed, and a situation which should never have risen appears to have been settled.
As a BA employee, it has saddened me to see so many people's travel plans totally ruined by a small minority of our company. I just hope we can restore the faith of our customers.