ER757 From Cayman Islands, joined May 2005, 2819 posts, RR: 7 Posted (10 years 1 week 2 days 20 hours ago) and read 2821 times:
The following is a recent experience I had and it brings me to the question in the thread title. Just so this doesn't sound like I am bashing an airline (I'm not - just curious for the info), I will not name the airline or airport where this occurred.
Our inbound flight to airline's hub arrived 20 minutes ahead of schedule. Aircraft type was 737. We were directed to the penalty box and the pilot came over the PA to inform us that our gate was still occupied but that the flight was to depart "in a few minutes." While we were sitting on the tarmac, I observed three 737's push back and depart leaving empty gates, but alas none of them was "our" gate. After 30 minutes on the ground (we are now 10 minutes late) the pilot, obviously annoyed, came on the PA again and apologized for the delay, gave us the airline's website address and CEO's name suggesting we all write letters of complaint. Finally, 50 minutes after our arrival (30 minutes late) we were able to pull into our gate. While I was not inconvenienced in any way (I had only a carry-on bag and plenty of time for my connection), I fear some folks, or at least their luggage did not make their connections. So what I am wondering is whether it would have been feasible to have a gate change made allowing us to use a gate which one of the earlier 737's vacated. Or could we have at least de-planed at one of those vacated gates and then had the empty aircraft towed to it's original gate for it's next leg? As I am not an airline employee and do not know all the logistics involved, I am just curious if either of these options was viable.
Venezuela747 From United States of America, joined Jan 2004, 1447 posts, RR: 4
Reply 1, posted (10 years 1 week 2 days 17 hours ago) and read 2760 times:
Not too sue but in't there paperwork that needs to be filed when an aircraft arrives at a gate..also, if anothe gate was open perhaps that gate was ready to receive another aircraft so the luggage that were goin on that flight and the people were all ready, I am not sure how much it would cost or take the airline to switch gates
IAHcsr From United States of America, joined Jun 1999, 3599 posts, RR: 39
Reply 5, posted (10 years 1 week 2 days 15 hours ago) and read 2683 times:
At IAH, CO's Gate Manager system will normally spot and try to resolve this sort of problem out before the plane lands. If not, then 'On the ground' gate changes can and will happen with out much difficulty.
CO757bos2iah From United States of America, joined Aug 2005, 78 posts, RR: 0
Reply 6, posted (10 years 1 week 2 days 14 hours ago) and read 2685 times:
Here at IAH Terminal D does not " belong " to CO but rather the city of Houston. The only and primary carriers that use D now are BA,PIA, AM,LH,KLM, World Airways and a few other chartesrs.A good example of this type of thing happening was this past week. We had bad weather come through. Well with the open of Term E we have no equipment, staff or anything there ( In Term D ). With flights arriving and hitting the ground we had to "stick" flights in D, then pull staff from C, round up the ground equipment and download flights in D which unfortunately takes time.
Other than bad weather or Irregular Ops we don't use D at all.
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