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Customer Satisfaction: B6, DH, And YX On Top  
User currently offlineCaptover From United States of America, joined Jun 2004, 87 posts, RR: 0
Posted (9 years 3 weeks 3 days 11 hours ago) and read 1987 times:

The Market Metrix survey results for the second quarter of 2005 have been released. Approximately 35,000 passengers were involved in the survey. Congratulations to Jetblue, Independence, and Midwest for the top three! No matter how much people on this forum like to bash Jetblue and Independence, they continue to serve passengers better than any of the other U.S. carriers. Take a look at where the legacy airlines stand....... Here are the results.

http://www.marketmetrix.com/MMHIGraph.asp?AR=A&QTR=2005.25&Type=a

2 replies: All unread, jump to last
 
User currently offlineSHUPirate1 From United States of America, joined exactly 11 years ago today! , 3670 posts, RR: 16
Reply 1, posted (9 years 3 weeks 3 days 11 hours ago) and read 1949 times:

Captover-I wouldn't think too highly of a survey that has Delta Express rated...


Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
User currently offlineDAL767400ER From , joined Dec 1969, posts, RR:
Reply 2, posted (9 years 3 weeks 3 days 7 hours ago) and read 1899 times:

Hmm, "Delta Express"?!? So much for the credibility. Do they mean Song with that? Also doubt that AS with all their serious flight delays would still rank relatively high, and not to mention ATA.

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