Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
UAL.com - New Website?  
User currently offlinePPVRA From Brazil, joined Nov 2004, 8875 posts, RR: 40
Posted (8 years 7 months 3 weeks 1 day 13 hours ago) and read 2530 times:

http://www.united.com/

Is this a recent update or is it old news? Looks really good IMHO, way beter then the older/blue one.

Cheers


"If goods do not cross borders, soldiers will" - Frederic Bastiat
14 replies: All unread, jump to last
 
User currently offlineBravo7e7 From United States of America, joined Jul 2004, 1840 posts, RR: 18
Reply 1, posted (8 years 7 months 3 weeks 1 day 13 hours ago) and read 2522 times:

This is old news. Unfortunately, it is still the same crappy, disfunctional website as usual, since it only got cosmetic changes. I wish UA would improve their website.


"To find fault is easy: To do better may be difficult." -Plutarch
User currently offlineBicoastal From , joined Dec 1969, posts, RR:
Reply 2, posted (8 years 7 months 3 weeks 1 day 13 hours ago) and read 2520 times:

United has been making incremental changes to its website for the past couple of months. It's looking very good....easy to navigate and useful information.

Websites should be dynamic and change as needs justify. Good to see United staying on top of it.


User currently offlineBRAVO7E7 From United States of America, joined Jul 2004, 1840 posts, RR: 18
Reply 3, posted (8 years 7 months 3 weeks 1 day 13 hours ago) and read 2508 times:

Quoting Bicoastal (Reply 2):
United has been making incremental changes to its website for the past couple of months. It's looking very good....easy to navigate and useful information.

Websites should be dynamic and change as needs justify. Good to see United staying on top of it.

Like what? I love UA, but the website blows. Plus, at the moment it is down, which is no rarity. They have one of the worst systems in the world. No seat changes online, consistent fare bucket problems where you have to call to get the best price, always being down, inconvenient layout, etc.



"To find fault is easy: To do better may be difficult." -Plutarch
User currently offline777klm From China, joined Apr 2005, 516 posts, RR: 1
Reply 4, posted (8 years 7 months 3 weeks 1 day 13 hours ago) and read 2496 times:

SIA has a new website, or is that old news as well?
http://www.singaporeair.com/saa/



Next flight: PEK-CAN
User currently offlineFlypdx From United States of America, joined Apr 2005, 636 posts, RR: 0
Reply 5, posted (8 years 7 months 3 weeks 1 day 13 hours ago) and read 2488 times:

Quoting BRAVO7E7 (Reply 3):
inconvenient layout, etc.

I think you mean DL's site....


User currently offlineBRAVO7E7 From United States of America, joined Jul 2004, 1840 posts, RR: 18
Reply 6, posted (8 years 7 months 3 weeks 1 day 13 hours ago) and read 2471 times:

Quoting Flypdx (Reply 5):

I think you mean DL's site....

No, I mean UA. I don't fly with the luggage losers. Wink



"To find fault is easy: To do better may be difficult." -Plutarch
User currently offlineBicoastal From , joined Dec 1969, posts, RR:
Reply 7, posted (8 years 7 months 3 weeks 1 day 13 hours ago) and read 2467 times:

United's site is rarely down. I can't even recalll when I experienced it being down. It's operating fine for me right now. Websites are a matter of taste. United's is easy to navigate for me. I find my routes and fares very quickly, by schedule or price. I look at the home page and my choices are easy to see. Some websites have too many bells and whistles, music, long intros. As Joe Friday from "Dragnet" said, "Just the facts, 'mam!"

Hmmm...maybe we should move this discussion to the Polls/Preferences forum.


User currently offlineFlypdx From United States of America, joined Apr 2005, 636 posts, RR: 0
Reply 8, posted (8 years 7 months 3 weeks 1 day 13 hours ago) and read 2460 times:

Quoting BRAVO7E7 (Reply 6):
Quoting Flypdx (Reply 5):
I think you mean DL's site....
No, I mean UA. I don't fly with the luggage losers. 

If you say so.. I like the UA site, mostly because it works. The DL site doesn't work properly in Safari..I try not to fly with DL either, because they screwed us last year, but it looks like we have to fly them again  Sad


User currently offlineZrs70 From United States of America, joined Dec 2000, 3011 posts, RR: 9
Reply 9, posted (8 years 7 months 3 weeks 1 day 12 hours ago) and read 2433 times:

Quoting Bicoastal (Reply 7):
United's site is rarely down. I can't even recalll when I experienced it being down.

You're joking, right?!

While UAL/com is certainly not the worst, it is way behind CO for reliability. I would say that at least twice a week, ual.com is down (or at least parts of it are).

"My Intineraries" is usually slow to load, and often it is non-funcitonal.
There is currently no way to change seats on line.
There is no way to specify booking class (other than broad categories).
There is no way to split booking class (H one way, D the other way)
You can't see upgrade inventory.
You can't see award calendar over a spread of dates.

Shall I continue?



14 year airliners.net vet! 2000-2013
User currently offlineFlypdx From United States of America, joined Apr 2005, 636 posts, RR: 0
Reply 10, posted (8 years 7 months 3 weeks 1 day 11 hours ago) and read 2374 times:

Quoting Zrs70 (Reply 9):
There is no way to specify booking class (other than broad categories).
There is no way to split booking class (H one way, D the other way)

Umm, tell me what other sites have that detailed of booking? If you search by schedule it tells you what class you're booking..


User currently offlineZrs70 From United States of America, joined Dec 2000, 3011 posts, RR: 9
Reply 11, posted (8 years 7 months 3 weeks 1 day 11 hours ago) and read 2335 times:

Quoting Flypdx (Reply 10):
Umm, tell me what other sites have that detailed of booking? If you search by schedule it tells you what class you're booking..

Well, CO, for one, allows pax to book different cabins for different segments. CO also allows us to specify booking code (A,B,C etc).

Once uupon a time, easysabre made all this so easy. But it is no more, now dumbed down by travelocity, which caters to the lowest common demonator.

On ual.com, when you search by schedule, you can see the booking classes, but you can't choose which one it will put you in. So if there is a promotion that specifies you must be in "X" class, you are forced to call reservations because you can't do it online.

Shall I go on?

 Smile



14 year airliners.net vet! 2000-2013
User currently offlineDsa From , joined Dec 1969, posts, RR:
Reply 12, posted (8 years 7 months 3 weeks 1 day 11 hours ago) and read 2282 times:

Hi

The site is quite nice, but I find it a bit complex and the infastructure poor.

Happy posting!

DSA


User currently offlineRwSEA From Netherlands, joined Jan 2005, 3068 posts, RR: 2
Reply 13, posted (8 years 7 months 3 weeks 1 day 11 hours ago) and read 2273 times:

UA has, bar none, the worst airline website in the US. Searching for fares is a royal pain, the website is extremely slow, and as mentioned, you can't change seats online.

One other thing that drives me nuts is having to call and pay a fee in order to book award travel on US using UA miles. Allow Star Alliance Mileage Awards online, UA!!!!


User currently offlineZrs70 From United States of America, joined Dec 2000, 3011 posts, RR: 9
Reply 14, posted (8 years 7 months 3 weeks 1 day 10 hours ago) and read 2257 times:

BTW,

UAL.com has been down all morning! (While you can look at flight times and itiernaries, you can't book). Another $5 in UA's pocket for people who must call and book over the phone!



14 year airliners.net vet! 2000-2013
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Kulula.com's New Website posted Sat Feb 14 2004 06:43:42 by FlySAA
Ual New Website Up And Running posted Sun Nov 19 2006 18:37:48 by 1011
New WebSite For Low-cost : Openjet.com! posted Tue Jul 29 2003 22:42:21 by Bill
Brussels Airport New Website posted Fri Dec 8 2006 11:06:23 by Bwest
New Website Brussels Airlines Online posted Tue Nov 7 2006 15:19:21 by Owleye
New Website For Sun Country posted Mon Nov 6 2006 18:39:56 by AlexPorter
BA New Website Vid posted Sun Oct 22 2006 02:21:22 by FLVILLA
New Website Lila Design posted Tue Oct 10 2006 00:27:05 by Boeing777/747
Skybus Has A New Website posted Sun Sep 24 2006 05:40:48 by COERJ145
JetBlue's New Website posted Thu Sep 21 2006 21:31:10 by TacSupport1