DouglasDC8 From Australia, joined Dec 2007, 0 posts, RR: 0 Posted (10 years 5 months 1 week 4 days 4 hours ago) and read 6965 times:
A friend of mine from UA showed me an internal United Newsletter. While this posting deals with United employee's experiences, I bet all of the airline people involved with the relief effort are experiencing profound emotions... I have not included the last names of the people interviewed to protect their privacy. So here's the "meat" of the "Newsreal".
"Chicago based Flight Attendant Jacqueline XXXXX, who flew the relief trip on Friday, said 'some people had been on the flight the day before and tried to prepare us. The people we were evacuating hadn't showered or slept. They had health issues. We tried to take it all into consideration. I made an announcement about finding your seatbelts and told them how to find the orange button above their heads, so they could ring it if they needed help. I showed them how to work the air vents.
'Some people gave us hugs as they were getting off the plane,' she said. 'One said "This is the most food I've had in four days." That's why I wanted to volunteer. You see it on the news, see pictures in the paper, but unless you see these people up close, you can't imagine what they've gone through.
'I really feel honored to have worked the flight. We made some nice announcements-we said "Please know that we are honored and privileged to serve you on this flight. You're in our prayers and in our thoughts." '
"Chicago Ramp Serviceman Larry XXXXX worked the first relief flight last Thursday. He says 'We didn't really know what to expect. I don't think anybody did. We say things on TV, and we didn't know if there would be thousands of people cramming to get on the plane. There were reports of looting and violence.
'The Delta concourse, where a hospital was set up, looked like something out the middle ages,' he continued. 'People were lying in the hallways on stretchers, and there weren't people to meet them, like you'd expect in an emergency. We brought paramedics with us on the flight. The helicopters were landing at the Delta concourse, and they were taking stretcher after stretcher off and putting them on belt loaders.'
Of the mood on the aircraft on the way back, XXXXX said 'there were people on the plane who had never flown before, and who didn't know where all their family members were, but they felt it was best to get themselves and their children out. One guy I talked to had been on a school roof for a couple of days. They were happy to be somewhere warm and safe for a while.'"
Once again, I'm not posting this as a "great for United" post, but to give a-netters a glimpse of the professionalism that ALL of the airline employees are showing during this tragedy.
I've always been proud of aviation professionals who save the day while they are "just doing my job".
BN747 From United States of America, joined Mar 2002, 5638 posts, RR: 50
Reply 3, posted (10 years 5 months 1 week 4 days 1 hour ago) and read 6566 times:
Great post Douglas DC8! appreciate the insight.
Clearly, many of these people have never flown before because many are so destitute.
One local in speaking with a reporter said " Many people were afraid to board the helicopters hovering above their homes/apts etc.. because they did NOT have the money nor they afford to pay for the helicopter airfare...
...that's right, many are actually believed they had to pay for the actual rescue helicopter lift...
We can get so removed.. detach from the way some people live... that their mindset actually becomes foreign to those of us who are more fortunate.
[Edited 2005-09-07 04:49:03]
"Home of the Brave, made by the Slaves..Land of the Free, if you look like me.." T. Jefferson
F27XXX From , joined Dec 1969, posts, RR:
Reply 4, posted (10 years 5 months 1 week 4 days ago) and read 6442 times:
Whats nice is to see all the airlines pitching in and taking down all the barriers possible to help people. It's a shame it takes sometihng like this to bring out such a human side to this industry, working in which all too often ends up so routine and staff get so jaded, we as passengers forget what a great and special bunch of humans (yes, humans!) most airline people are!
My hats off to all of you who so compassionately are helping out. From the flight deck crews to the cabin crews to the ground support crews, you'll be remembered for it for a long time to come!
Aogdesk From United States of America, joined Jun 2004, 936 posts, RR: 3
Reply 6, posted (10 years 5 months 1 week 4 days ago) and read 6367 times:
The best part about reading these is knowing that there are thousands of airline employees who would have jumped at the chance to serve those victims. It sounds rather odd to say those (employees) quoted above were 'fortunate', but I think its safe to say that they spoke for all of us within the ranks of the industry. Excellent work UA (and everyone else who was even remotely involved in the rescue effort).
RampRat74 From United States of America, joined Dec 2003, 1622 posts, RR: 2
Reply 7, posted (10 years 5 months 1 week 3 days 22 hours ago) and read 6234 times:
My coworker and friend works at MSY. I befriended him back in 1993 while both of us were in CS training in SFO. We both ran into each other while we were working in DEN in the late 90's. I transferred to PDX in 98 and haven't kept in touch with him. I didn't know he transferred back to MSY. I found out that he was on one of those rescue flights to ORD. I'm trying to find out what hotel he is saying out, so I can send some money to him.
Whataboutme From United States of America, joined Aug 2005, 173 posts, RR: 1
Reply 8, posted (10 years 5 months 1 week 3 days 22 hours ago) and read 6225 times:
Thanks for the post. Hats off to everyone that has help out in America's time of need. I sit here in my house typing this on my computer while watching VH-1 knowing that over a million people at this time has not had a shower and out looking for love ones. I feel guilty cause I am safe and I know where all my love ones are. How most of us take things for granted and you have the employees of all the airlines out doing there part to bring these people to safety. God Bless you all and your support.
Just to let everyone know, my roommate and I are talking about adopting an animal that was effected and can not find their owner.
Douglasdc8 From Australia, joined Dec 2007, 0 posts, RR: 0
Reply 14, posted (10 years 5 months 1 week 3 days 7 hours ago) and read 3619 times:
Yes, the US federal government has leased 3 cruise ships from Carnival to be docked in Galveston. However, I heard on a news report that the evacuees were terrified by the idea of being on a ship in the water! They expressed a desire to remain inland. I don't know if they've found people to stay on them yet.
CcrlR From United States of America, joined Aug 2001, 2318 posts, RR: 0
Reply 16, posted (10 years 5 months 1 week 3 days 6 hours ago) and read 3434 times:
Quoting Aogdesk (Reply 6): The best part about reading these is knowing that there are thousands of airline employees who would have jumped at the chance to serve those victims. It sounds rather odd to say those (employees) quoted above were 'fortunate', but I think its safe to say that they spoke for all of us within the ranks of the industry. Excellent work UA (and everyone else who was even remotely involved in the rescue effort).
If I had the chance, I would do this too. That was very thoughtful of the employees and they are appreciated for this.
"He was right, it is a screaming metal deathtrap!"-Cosmo (from the Fairly Oddparents)
Pualani From United States of America, joined May 2004, 302 posts, RR: 5
Reply 22, posted (10 years 5 months 1 week 2 days 20 hours ago) and read 2561 times:
The American Transport Association issued a request for all airlines to help with the evacuation and my airline was more than willing to pitch in but the lack of proper ground handling equipment to handle 767 aircraft was lacking.
I know I would have donated my time to assist if asked. My prayers go out to the survivors of Katrina and my thanks to those airline employees who are contributing in the only way they can....with compassion and care.