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Ryanair And Large Passengers  
User currently offlineSaintsman From United Kingdom, joined Mar 2002, 2065 posts, RR: 2
Posted (9 years 2 months 1 week 4 days 14 hours ago) and read 5630 times:

My wife has booked a girlie weekend to Barcelona with FR. One of her party is rather on the large side. What is Ryanair's policy with regard to carrying the extra large passenger? The seats are small enough as it is and really she would be more comfortable with two seats, but she is sensitive about her size. If she only booked the one seat would FR make any issue out of it and make her buy an additional seat? Obviously (Knowing what they are like) it would be better to buy an additional seat now rather than on the day, otherwise it will cost a fortune / may not be available / and be embarassing.

11 replies: All unread, jump to last
 
User currently offlineDogfighter2111 From United Kingdom, joined Nov 2004, 1968 posts, RR: 1
Reply 1, posted (9 years 2 months 1 week 4 days 14 hours ago) and read 5593 times:

Well, this is a rather sensitive situation and not all of FR are like O' Leary. The people their probably won't make a fuss, but:

How much are the seats costing now?

Thanks
Mike


User currently onlinePe@rson From United Kingdom, joined Jan 2001, 19245 posts, RR: 52
Reply 2, posted (9 years 2 months 1 week 3 days 22 hours ago) and read 5411 times:

I don't know anything about that specific thing - perhaps check all of its terms and conditions or phone them up - but WN has a rule whereby an oversized customer must buy another seat in order to have sufficient comfort.


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineA3204eva From United Kingdom, joined Feb 2004, 1060 posts, RR: 5
Reply 3, posted (9 years 2 months 1 week 3 days 22 hours ago) and read 5357 times:

It's usual for the airline to take the pax down and try him/her in a seat to see if he/she fits comfortably with the arm-rest down. If not, he/she will have to buy another seat.

That's on the day, when you're at the airport though...

Scott



"They have lady pilots......... they're not that good, but they have 'em"
User currently onlinePe@rson From United Kingdom, joined Jan 2001, 19245 posts, RR: 52
Reply 4, posted (9 years 2 months 1 week 3 days 22 hours ago) and read 5328 times:

Quoting A3204eva (Reply 3):
It's usual for the airline to take the pax down and try him/her in a seat to see if he/she fits comfortably with the arm-rest down. If not, he/she will have to buy another seat.

"It's usual for the airline..." The "the airline" part implies that you're referring to FR. If you are, what are your sources? It's no good having no, or poor, authority: the thread starter needs definitive information. My best suggestion would be to fully read all FR's terms and conditions or phone FR up or both.

A3204eva: when you stated "the airline," were you in fact meaning airlines in general? I believe WN, through watching Airline USA, does the following:

Quoting A3204eva (Reply 3):
the airline to take the pax down and try him/her in a seat to see if he/she fits comfortably with the arm-rest down. If not, he/she will have to buy another seat.


[Edited 2005-09-19 14:37:10]


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineA3204eva From United Kingdom, joined Feb 2004, 1060 posts, RR: 5
Reply 5, posted (9 years 2 months 1 week 3 days 20 hours ago) and read 5234 times:

Pe@rson,

That was a guess for what would seems a sensible thing to do. I'm not too sure about FR exactly because i've never had that happen to me on check-in.


Scott



"They have lady pilots......... they're not that good, but they have 'em"
User currently offlineRichardw From United Kingdom, joined May 2001, 3759 posts, RR: 0
Reply 6, posted (9 years 2 months 1 week 3 days 19 hours ago) and read 5175 times:

FR conditions of carriage

http://www.ryanair.com/site/conditions/docs/ryanair_carriage.pdf

Page 7 points 7.1.2.2 and 7.1.2.3 concern comfort of other passengers and physical size

They don't however say larger passengers may/should purchase another seat, or that they have larger seat belts that may be required by the passeneger.

[Edited 2005-09-19 17:15:12]

User currently offlineGkirk From UK - Scotland, joined Jun 2000, 24961 posts, RR: 56
Reply 7, posted (9 years 2 months 1 week 3 days 18 hours ago) and read 5100 times:

Quoting A3204eva (Reply 5):
That was a guess for what would seems a sensible thing to do.

Sensible and Ryanair don't go together  Wink



When you hear the noise of the Tartan Army Boys, we'll be coming down the road!
User currently offlineN1120A From United States of America, joined Dec 2003, 26718 posts, RR: 75
Reply 8, posted (9 years 2 months 1 week 3 days 18 hours ago) and read 5056 times:

Quoting Pe@rson (Reply 2):
WN has a rule whereby an oversized customer must buy another seat in order to have sufficient comfort.

WN's policy is that someone who cannot fit into a seat after 2 seatbelt extensions AND is booked on a full flight must buy a second seat. If the aircraft does not go out full (through no shows, cancellations, whatever), then WN refunds the full amount to the passenger. It is actually true that all airlines do this, it is just that it has been publicized at WN



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineBHXFAOTIPYYC From Portugal, joined Jun 2005, 1644 posts, RR: 0
Reply 9, posted (9 years 2 months 1 week 3 days 16 hours ago) and read 4958 times:

Can't say with FR, but once called EZY about one of my rather large clients - they said that although he could buy 2 seats, they couldn't promise that he'd be sitting together, as it's free seating.

 banghead 



Breakfast in BHX, lunch in FAO, dinner in TIP, baggage in YYC.
User currently offlineMika From Sweden, joined Jul 2000, 2881 posts, RR: 4
Reply 10, posted (9 years 2 months 1 week 3 days 16 hours ago) and read 4947 times:

Quoting Saintsman (Thread starter):
My wife has booked a girlie weekend to Barcelona with FR. One of her party is rather on the large side. What is Ryanair's policy with regard to carrying the extra large passenger? The seats are small enough as it is and really she would be more comfortable with two seats, but she is sensitive about her size. If she only booked the one seat would FR make any issue out of it and make her buy an additional seat? Obviously (Knowing what they are like) it would be better to buy an additional seat now rather than on the day, otherwise it will cost a fortune / may not be available / and be embarassing.

Hum...is it even possible to sit across two seats? Aren't there obstructions between each seat (the armrest, it's fittings etc) or am i just remembering things wrong? It was almost a year that i flew last time so i could be wrong about this. And just out of curiosoty, do FR have any smaller seats than any other airline? Aren't the seats made according to some kind of industry norm rather than ordered in different sizes by the airlines?

Quoting BHXFAOTIPYYC (Reply 9):
Can't say with FR, but once called EZY about one of my rather large clients - they said that although he could buy 2 seats, they couldn't promise that he'd be sitting together, as it's free seating.

What an odd odd problem  Smile


User currently offlineSaintsman From United Kingdom, joined Mar 2002, 2065 posts, RR: 2
Reply 11, posted (9 years 2 months 1 week 3 days 15 hours ago) and read 4896 times:

Mika,

There are arm rests between the seats but they do lift up out of the way. In fact you often see people strugling to get accross the seats to and from the window when all they have to do is lift the armrest and they would find it much easier. As for the seats, if they are three abreast they will be a standard size though I do remember the last time I flew FR they did seem a bit tight (and I am not particularly wide myself). Where it will be tight though is between the seat pitch and I'm sure my wife's friend will struggle with that. Maybe she needs two seats so that she can spread her legs but that is not a thought I want to think about  Wink


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