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"Terminally Bad" LHR, MEX, FRA, SVO, CDG  
User currently offlineJuventus From United States of America, joined Dec 2004, 2835 posts, RR: 2
Posted (8 years 11 months 4 days 14 hours ago) and read 7786 times:

The worst international airports in the world according to Mr. Chris Elliot, Microsoft's Travel Analyst. I don't agree with his coments. In Mexico, our government spend $400 million USD (326 million euro) to remodel MEX international. Hopefully after the project is complete, the bashing of MEX airport will stop.


http://www.microsoft.com/smallbusine..._worst_international_airports.mspx

75 replies: All unread, showing first 25:
 
User currently offlineRick767 From United Kingdom, joined Jan 2000, 2662 posts, RR: 51
Reply 1, posted (8 years 11 months 4 days 14 hours ago) and read 7736 times:

You have to admit though, his comments about LHR are spot on!


I used to love the smell of Jet-A in the morning...
User currently offlineTGV From France, joined Dec 2004, 874 posts, RR: 20
Reply 2, posted (8 years 11 months 4 days 13 hours ago) and read 7678 times:

While I agree on the bad design of CDG airport (just consider that all terminals, made by the same architect, have totally different designs), I would prefer Microsoft to use its money for improving its systems (there is work to do!) and not for criticising other activities.


Avoid 777 with 3-4-3 config in Y ! They are real sardine cans. (AF/KL for example)
User currently onlineVV701 From United Kingdom, joined Aug 2005, 7467 posts, RR: 17
Reply 3, posted (8 years 11 months 4 days 13 hours ago) and read 7652 times:

Quoting TGV (Reply 2):
I would prefer Microsoft to use its money for improving its systems (there is work to do!) and not for criticising other activities.

But it is OK for you to spend time criticising Microsoft. So clearly everything in your world is perfect. Congratulations!


User currently offlineGman94 From United Kingdom, joined May 2004, 1239 posts, RR: 0
Reply 4, posted (8 years 11 months 4 days 13 hours ago) and read 7634 times:

I have to disagree with the comments about LHR. It's quite simple to get around and not get lost, you follow these big yellow things with black writing on called signs. Strange I got bussed to an aircraft at YYZ last week and I didn't think what a disgraceful airport YYZ was. As for the staff I think the writer should look more closely at US airports for humourless beareaucrats, particularly the security and immigration staff.

All the years I've flown out of LHR I've never encountered any major problems, yeah some of the building are showing their age, but BAA is building a brand spanking new terminal which will be followed by renovation of the older terminal buildings.



British Airways - The Way To Fly
User currently offlineKanebear From United States of America, joined May 2002, 953 posts, RR: 1
Reply 5, posted (8 years 11 months 4 days 13 hours ago) and read 7613 times:

Microsoft just carries Elliot's column, they don't employ him. He's seen quite a few other places as well. As for his airport assessments, I'm surprised BKK, BOM and CAI weren't mentioned. Any were worse than LHR!

User currently offlineGokmengs From United States of America, joined Mar 2005, 1123 posts, RR: 2
Reply 6, posted (8 years 11 months 4 days 13 hours ago) and read 7589 times:

Just did a trip JFK-IST-SVO-IST-JFK and I have to tell you SVO is one of the worst airports I have ever seen. Just my opinion


Gercekleri Tarih Yazar Tarihide Galatasaray
User currently offlineTGV From France, joined Dec 2004, 874 posts, RR: 20
Reply 7, posted (8 years 11 months 4 days 13 hours ago) and read 7564 times:

Quoting VV701 (Reply 3):
But it is OK for you to spend time criticising Microsoft.

I am not a firm, I am an individual. Nobody pays me for the time I spend criticising Microsoft.

But if, as mentioned by Kanebear, Elliot is not employed by Microsoft, then it is another story.



Avoid 777 with 3-4-3 config in Y ! They are real sardine cans. (AF/KL for example)
User currently offlineFrequentflyer From United States of America, joined Jul 2005, 736 posts, RR: 3
Reply 8, posted (8 years 11 months 4 days 12 hours ago) and read 7536 times:

Am a bit surprised by this... as much as I dislike CDG, I have no recollection of "lingering smoke odor" -I do not know whether it is still legal to smoke inside-; also, the criticism of MEX is a bit overstated.

LHR... well is it not that much hell is it?

Had I not known this was the result of an inquiry (?), I would have thought this was just hearsay.

I'd prefer a study involving the questioning of an important number of travelers, am not sure this was done in this case.



Take off and live
User currently offlineHiJazzey From Saudi Arabia, joined Sep 2005, 866 posts, RR: 1
Reply 9, posted (8 years 11 months 4 days 12 hours ago) and read 7489 times:

None of them are as bad as Jeddah airport (JED) , or the goat market as it is known locally (lots of shouting, lots of hearding).

User currently offlineARGinLON From Vatican City, joined Jun 2005, 614 posts, RR: 0
Reply 10, posted (8 years 11 months 4 days 12 hours ago) and read 7457 times:

I guess he's a StarAlliance flyer due to the comments regarding CDG. I have to say CDG1 is a horrible place but the rest is fine.

User currently offlineB707321C From Norway, joined Sep 2005, 172 posts, RR: 0
Reply 11, posted (8 years 11 months 4 days 12 hours ago) and read 7433 times:

In my opinion LHR most be the worst airport. It’s the only airport, where I constantly hit my head at those yellow and black signs hanging from the ceiling, especially in terminal 2. (Poor design). At an international airport like LHR they should be able to accommodate people with my height (only 192cm).

Further it doesn’t seem like cleanliness have a high priority at LHR.


User currently offlineSquirrel83 From , joined Dec 1969, posts, RR:
Reply 12, posted (8 years 11 months 4 days 12 hours ago) and read 7416 times:

I had no clue that Microsoft had their own travel review, but whom other than a company that has a choice of many airlines and has offices throughout the world.

I have to agree with the following statement

“It's a dark, confusing maze blocked with security checkpoints staffed by humorless bureaucrats. And just when you think you've found your gate, you're forced to board a rickety bus that takes you to yet another dark, confusing maze of a terminal.”

This explains my LHR experience exactly . . . Entering the tunnels was like entering a cave wondering if I were to see day again. . Although the people are very helpful.


As for CDG/ORY I agree as well . . escalator center . .

"It loops round and round and round, forcing you to walk up and down crisscrossing escalators. When you finally find the way to the next terminal — with no help from Parisians — you realize that you have to take a 10-minute bus ride to get there." Sacre Bleu.”




I also noticed they had “five worst flights to take in the US” http://www.microsoft.com/smallbusine...ricas_5_worst_flights_to_take.mspx

Quoting Juventus (Thread starter):
Juventus

Thank You For sharing the article . .
Ciao
Jeffrey


User currently offlineTimboflier215 From United Kingdom, joined May 2005, 1336 posts, RR: 1
Reply 13, posted (8 years 11 months 4 days 12 hours ago) and read 7390 times:

LHR aint all that bad imo. and they are in the (slow) process of remodelling, or at least hopefully will be once T5 comes on line. And the buses arent all THAT rickety. but i guess us brits are just used to them!!

User currently offlineZSOFN From United Kingdom, joined Jun 2005, 1413 posts, RR: 6
Reply 14, posted (8 years 11 months 4 days 11 hours ago) and read 7362 times:

I love CDG; it's got charm, particularly T1 with the hardcore 60s styling. However I haven't been there at rush hour...

User currently offlineJuventus From United States of America, joined Dec 2004, 2835 posts, RR: 2
Reply 15, posted (8 years 11 months 4 days 10 hours ago) and read 7257 times:

Quoting Squirrel83 (Reply 12):
I also noticed they had “five worst flights to take in the US” http://www.microsoft.com/smallbusine....mspx

Washington Dulles to Newark. Agree. That flight has never left on time.


User currently onlineTheSonntag From Germany, joined Jun 2005, 3567 posts, RR: 29
Reply 16, posted (8 years 11 months 4 days 10 hours ago) and read 7230 times:

Since TXL now has international flights, I would rate this small province airport into that list... I hate it.

About FRA, it is true that you have to run extremely long. What I find even worse is the fact that you can (have to) use the escalators with your baggage trolleys. Surprisingly this works, but I fear every time that I will kill everybody ahead of me because my baggage will fall down. Since I have never been to CDG or LHR, I cannot comment on them, I only know that Schiphol is better than FRA, although you also have to walk endlessly


User currently offlineUSADreamliner From , joined Dec 1969, posts, RR:
Reply 17, posted (8 years 11 months 4 days 10 hours ago) and read 7196 times:

SVO and MEX are horrible.
CDG is too complicated for passengers,beautiful and futuristic OK,but you can get lost trying to connect to other flight.


USADreamliner


User currently offlineAfay1 From United States of America, joined Oct 2001, 1293 posts, RR: 2
Reply 18, posted (8 years 11 months 4 days 10 hours ago) and read 7194 times:

Having been to most of these I have to agree that SVO is probably the worst, although at least it is completely unapologetically so. It makes no pretenses as to being absolutely awful!

User currently offlineMasseyBrown From United States of America, joined Dec 2002, 5409 posts, RR: 7
Reply 19, posted (8 years 11 months 4 days 10 hours ago) and read 7172 times:

I don't much care what airports look like; the only things I really mind are long waits for baggage and any kind of bus involved in the embark/debark ordeal.

I'd rate SFO worst for baggage delays and NRT as most likely to involve a long, crowded bus ride.



I love long German words like 'Freundschaftsbezeigungen'.
User currently offlineBridogger6 From United States of America, joined Apr 2005, 710 posts, RR: 10
Reply 20, posted (8 years 11 months 4 days 10 hours ago) and read 7159 times:

Yes, SVO is very bad, but I think it a neat historical building from the communist Russia days, I LOVE IT... and the ceiling of the international terminal looks really cool, lol.

User currently offlineAR385 From Mexico, joined Nov 2003, 6184 posts, RR: 31
Reply 21, posted (8 years 11 months 4 days 9 hours ago) and read 7095 times:
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In my opinion, the guy is biased and nuts. CDG is beautiful and functional. Everytime I have been there, I have had no problems. And what is it that he has against Parisians?

I don't know about FRA or SVO but if they are qualified by this guy's same criteria, I don't think his comments are valid

If you follow the signs in LHR, you will have no trouble. Plus, if you need help, just ask. The staff in this airport is very nice and approachable

MEX, on the other hand, is a functional, efficient airport. Yes, at certain times in the day you might feel crowded but that happens everywhere. It is undergoing a huge renovation program, so I don't see how it can be evaluated. There is no constant on his analysis.

I'm not a smoker, but this guy is a Fascist-Antismoker. Get over it. People will smoke, you can't rate an airport based on this.

An airport requieres many economic resources to be built, and sometimes, designers and arquitects do the best they can with their limited budgets. Considering the amount of people moved by these airports, I'll say they have nothing to do on these list.

This guy should start making more productive evaluations, rather than getting out his personal grudges under the cover of a company like Microsoft



MGGS
User currently offlineDarthRandall From United States of America, joined Mar 2005, 302 posts, RR: 3
Reply 22, posted (8 years 11 months 4 days 8 hours ago) and read 7041 times:

Quoting Squirrel83 (Reply 12):
I had no clue that Microsoft had their own travel review, but whom other than a company that has a choice of many airlines and has offices throughout the world.

They do own controling shares in a couple online travel companies, Hotels.com most notably, so in a way it makes sense.

Quoting Squirrel83 (Reply 12):
I also noticed they had “five worst flights to take in the US”

True the business travelers are generally whiny, self-righteous bitches, but there's no way I would ever eschew a flight from L.A. to San Francisco for opportunity to fight traffic up I-5 just to avoid them. He's absoultly right about flying instead from John Wayne or Long Beach, though.



Ninjas can kill anyone they want! Ninjas cut off heads all the time and don't even think twice about it.
User currently offlineEddieDude From Mexico, joined Nov 2003, 7571 posts, RR: 43
Reply 23, posted (8 years 11 months 4 days 8 hours ago) and read 7020 times:

Yeah, what's with the smoke thing? Smoking has been prohibited in MEX (other than inside the special designated areas) since, at least, 1995, so I don't understand why he complains about smoke.

As for CDG, I have been there three times (1990 flying PA to JFK; 1996 with AF flights incoming from and departing to MEX and ABJ but no connections; and 2005 with connections between terminals) and I think that in order to get lost at CDG one needs to have an I.Q. close to that of an invertebrate.



Next flights: MEX-GRU (AM 77E), GRU-GIG (JJ A320), SDU-CGH (G3 73H), GRU-MEX (JJ A332).
User currently offlineSlarty From Canada, joined Sep 2005, 342 posts, RR: 0
Reply 24, posted (8 years 11 months 4 days 8 hours ago) and read 6980 times:

I certainly agree about FRA being on the list. The one thing he missed that I found most annoying -- the overwhelming smell of BO in their main checkin area (I was checking in at LH at the time, and no! it was not from me or any other single person -- it was "in" the whole terminal).

25 Post contains images Leskova : I disagree about FRA - it's not as bad as he claims... though I do agree that it's not anywhere near perfect. But... ... well, guess what, Mr. Elliot:
26 PA110 : I just flew LH longhaul last week outbound via Frankfurt, and return via MUC - and what a huge difference. FRA: International transit passengers in FR
27 Ghost77 : Post new things!! That sure is a VERY OLD report... MEX... A new state-of-the-art extension of the east end of the airport recently opened, relieving
28 Abrelosojos : I agree with the list more or less. But BOM and DEL need to be included! -A.
29 ACDC8 : OK, I guess I'm gonna get in on this one. As far as LHR is concerned, I do agree that it is somewhat of a maze and I also find that many UK airports h
30 IRelayer : Obviously this guy is not a smoker. Anyway... One thing that gets me is that, in my limited experience, JFK is not that bad. You can take the AirTrain
31 Post contains links Vega : Here's another 5 "Worse" U.S. List: http://www.microsoft.com/smallbusine..._airports_to_avoid_if_you_can.mspx
32 UN_B732 : TOTALLY agreed on SVO. Yes, I have been there, so no flaming please. -Mr. X
33 TheSonntag : Believe me, you can walk long. I only took Fra twice, and as I live near cologne, I took the ICE train. First the positive thing: It takes only 39min
34 Mcmahonsmr : I have to totally disagree with the MEX award. I flew into MEX on Thursday and of it on Monday and it was one of the most delightful airport experienc
35 NYCFlyer : MEX is one of airports most in need of an implosion that I've seen. No offense, Eddie. I agree about CAI, though it is improving, slowly but surely.
36 Aeroflot777 : I am a Russian, and I'm not afraid to say that SVO is by far the worst! Especially when it comes to passenger comfort...there is none. The airport is
37 COERJ145 : LAS's A/B terminals are the worst i've seen in the US, smoke in the gate areas (due to the smoking lounge having no doors to keep the smoke in, pretty
38 Trolley Dolley : Sorry to all the Mexican Amigos, but the airport ranks as the worst I've visited. The long, long, long walks; the barriers that prevented you from usi
39 DarthRandall : Aren't you glad you use Dial? Don't you wish everyone did?
40 Legion242 : I have not yet been to any of the international airports listed, but for domestics, I have always disliked ATL. If you are not a Delta pax, you have m
41 AR385 : I live in a world, "friend", where you can give your opinion and not have some condescending... person (Rules can't let me use another word, but you
42 Lufthansa : WHAT ABOUT THE DREADED LAX!!!!!! COCKROACH infested GETTO dump from hell! The worst welcome to America you could ask for, Especially in the AA and UA
43 AM : I strongly disagree with this guy, especially about FRA. I've been there making connections with LH, and it's by far one of the best airports I've kno
44 Boeing744 : It's good to hear nice things about YVR! I agree with his comments about FRA, but for spotting, I have not been anywhere better. I think FCO should al
45 EddieDude : None taken Jay, I really hope that this whole renovation and expansion project will result in a better airport. It is still a long way for the recons
46 BOSPMV : I would have to agree, it is pretty damn bad. The US side of terminal B is MUCH better than AA's sad side.
47 Brooklyn787 : I didn't find terminal 2 at FRA that bad. It's better than terminal 1. I also have fond memories of terminal 1 when I passed through the terminal twic
48 StevenUhl777 : I prefer FRA over LHR, though I admit I don't connect there. LHR sucks, period. The one thing I hate the most (I was last there in late July 2004) is
49 KLM685 : OK MY comments about the article I do not agree with the smoking parts, cuz at least the last 1000 times i've been at MEX at least inside the terminal
50 RyanAFAMSP : It just depends on what you value. I have to say I love CDG. The glass jetways allow great views of the airplanes, and the giant, sweeping ceilings br
51 ACDC8 : Correct me if I'm wrong, but isn't the new ICE3 trip from Köln to Frankfurt 70 minutes? Gotta love driving along the A3 and having it wizz by you! T
52 Mir : I've never had problems with FRA with regards to finding your way around, however I do admit that there are some long walks, particularly Pier A. -Mir
53 Leskova : From the airport to Cologne, the trip takes 56 or 57 minutes, depending on the train's schedule... although both are trains that only stop in Siegbur
54 FraT : This has political reasons. The train from Cologne to FRA goes through the states of Rheinland Pfalz (no idea of the english name) and Hessen (Hessia
55 ACDC8 : Thank-you for the updated information!
56 BeechNut : FRA seems to work reasonably well except for the damned bussing from parking stands. YYZ is the exception to that rule in Canada and that's only tempo
57 Hjulicher : I think that somethings need to be cleared up if we're going to listen to how this editor evaluates airports. So many people always blame and an airli
58 Post contains images ClassicLover : Fly 13 hours from HKG and then wait 2.5 hours in line at Passport control, and then have to haul 38kg of luggage to Terminal 2. Hell. Absolute unmiti
59 797 : Indeed, MEX is awfull... I went there a couple years ago and, wow!, amazingly horrible... Also, CUN has to be remodeled. It doesn't give any good imp
60 TheSonntag : Rhineland Palentine?!? Something like that at least. It is true that I live near Siegburg/Bonn, I should have clarified that... Nevertheless, it is n
61 UN_B732 : Hjulicher, I respectfully disagree. SVO-2 still has very rude employees, SVO-1 is the dump it was and will be until they (SU) understand that the CIS
62 HiJazzey : I regularly use LHR, and I've used FRA and CDG quite a few times. All of those airports are heaven compared to JED . While none of the 3 above are per
63 EddieDude : Maybe Rhineland Palatinat.
64 Varig_dc10 : I've flown from LHR loads of times and I have never had a problem finding my way around. It is a bit of a maze, but everywhere is clearly signposted.
65 Ghost77 : Unfortunately it won't! I've been told that T2 will get AM + Skyteam and probably 6A.... so just imagine... lots of free slots on T1 or viceversa....
66 797 : What do you guys think about CCS airport???
67 EddieDude : As always it is very good to hear from you Ghost. Thanks for the update. I am all for seeing new airlines land at MEX, but I would have thought that
68 Chiguire : Hola Enrique, IMO CCS international terminal is horrible. And this is really something that need to be changed in CCS. It is the most buerocratic air
69 Chiguire : Now I wrote so many things about CCS that I forgot to say: I have no problem with FRA. And I like CDG because despite it's size connecting is fast and
70 Juventus : CUN has been remodeled. I fly (work) there 4-6 times a year, I think they've made progress- more gates, and a second runway is underway, there was ev
71 Stirling : Know of any place on the web to find photos of SVO?
72 Aeroflot777 : UN_B732, just out of pure curiosity have you not seen an improvement overall in SVO at all? I mean for me, I see HUGE differences. People are a lot n
73 Avioneto : Well, this guy is criticising MMMX, but, seems that he have never gone to KIAD... It is, in my personal opinion, even worst than MEX!! and with constr
74 Post contains images Danild : I'm mexican and the MEX airport is confusing (specially for connections from International to domestic), outdated, poorly designed and it definitely s
75 Grantcv : I thought his article was hilarious. My first memory of FRA years ago (1979) was the very long walk all the way to the very end of an almost deserted
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