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What Exactly Is The Job Of The Cabin Crew?  
User currently offlineEK156 From United Arab Emirates, joined May 2005, 765 posts, RR: 3
Posted (9 years 1 week 17 hours ago) and read 6706 times:

I mean besides the pilots, what exactly is the job of the cabin crew???

I hear the strangest stories about crew and/or passengers being humiliated or abused or the other way around. These stories never seem to seize and I don't think they ever will!!!

But honestly I would like to know a objective opinion on what exactly is the job of cabin crew? Is it mainly for safety reasons or is there more to it??

Are we supposed to demand service or expect it??

Any one?

31 replies: All unread, showing first 25:
 
User currently offlineLegacy135 From Switzerland, joined May 2005, 1052 posts, RR: 26
Reply 1, posted (9 years 1 week 17 hours ago) and read 6678 times:

Quoting EK156 (Thread starter):
I mean besides the pilots, what exactly is the job of the cabin crew???

I hear the strangest stories about crew and/or passengers being humiliated or abused or the other way around. These stories never seem to seize and I don't think they ever will!!!

But honestly I would like to know a objective opinion on what exactly is the job of cabin crew? Is it mainly for safety reasons or is there more to it??

Are we supposed to demand service or expect it??

Any one?

By regulation the cabin crew is responsible for safety and the aircraft can only be dispached if the minimum crew is on side. Basically on large aircraft you can go by numbers of doors to determine the number of cabin crew needed. So in my days as an F/A we had for example on the A310 a crew of 8, six of them "must" and 2 of them as "E" like extra. On the DC-10 the crew needed was 8 but we had 11, 3 of them "E". The MD80 was flown with 4 what was the minimum: One front, one overwing, one galley door and one in the tailcone.

Then apart from that comes what makes up a good airline. This is as it is with anything that is service related. There are people giving you an excellent service and you feel they love to do it and you will find those doing less than the minimum and letting you feel their dislike. On a good airline which is run by a serious management, a Flight Attendant should provide an acceptable good service as an absolute minimum. Finally they are the "business card" of the company and very often the only persons of the company, the client comes into a direct contact with. If I would run an airline and a Flight Attendant would not perform between friendly and absolutely stunning nice I would first talk to this person and if it doesn't help fire the one. It was at least done this way where I used to work.

Sure, today we see companies as Ryanair, giving them terrible working situations. It is a very hard job and I can understand that the Flight Attendants can lose their pacience and may say a bad word they are sorry for later. I did this as well. But still, it is also here a matter of how it will be brought to an end. If this F/A goes back to the client and says like " I am so sorry for what happened before, I just lost control, I do applologize..." I am sure, most people do accept a honest statement like this and wont be angry about it anymore.


User currently offlineFlyXJT From United States of America, joined Jan 2004, 130 posts, RR: 1
Reply 2, posted (9 years 1 week 9 hours ago) and read 6544 times:

I swear, the

Quoting EK156 (Thread starter):
mean besides the pilots, what exactly is the job of the cabin crew???

I hear the strangest stories about crew and/or passengers being humiliated or abused or the other way around. These stories never seem to seize and I don't think they ever will!!!

But honestly I would like to know a objective opinion on what exactly is the job of cabin crew? Is it mainly for safety reasons or is there more to it??

Are we supposed to demand service or expect it??

Any one?

Nope you are right, they job is to belittle passengers and sleep with the pilots when they aren't serving coffee and tossing peanuts  Yeah sure


Some days I cant believe the things I read in here. Its like people stopped thinking on their own and come running here with any thought that passes their mind before figuring it out using logic and common sense.


User currently offlineWhataboutme From United States of America, joined Aug 2005, 173 posts, RR: 1
Reply 3, posted (9 years 1 week 8 hours ago) and read 6507 times:

Well I think about 90% of the people here think all flight attendants are old fat hags with a hugh frown on their face and don't care about the passenger.I have stated it before that they are there for your safety. Well being a furloughed flight attendant, all I have to say is that I loved my job and I do hope to be called back one day.

User currently offlineEK156 From United Arab Emirates, joined May 2005, 765 posts, RR: 3
Reply 4, posted (9 years 1 week 8 hours ago) and read 6497 times:

Quoting FlyXJT (Reply 2):
Some days I cant believe the things I read in here. Its like people stopped thinking on their own and come running here with any thought that passes their mind before figuring it out using logic and common sense.

Why can't you keep such negative statements to yourself?? If you think that we are wasting your time with such questions then I would suggest to consider looking up other topics!!! Why do you have to comment in such a way on my topic??

As far as I am noticing recently, the job of Cabin Crew has been sketchy due to alot of incidents that happened on different flights like the Air France that skidded of the runway and the crew of an EK flight that didn't know what to do with an Australian couple who were have S*X at the end of the airplane and much more!!! As I said, we know that the pilots are there to fly the plane, but the job of the cabin crew is somehow different from one airline to another and I wanted to share with the a.net members their thoughts on that!! Why should you have a problem with that your majesty??? GOSH!!!


User currently offlineHAWK21M From India, joined Jan 2001, 31684 posts, RR: 56
Reply 5, posted (9 years 1 week 6 hours ago) and read 6468 times:

A guide to the Pax during Emergency.
Ensures Safety in Cabin.
Makes the Pax comfortable.
Serves the Meals  Smile
regds
MEL



Think of the brighter side!
User currently offlineASWISSinMAD From Spain, joined Sep 2005, 148 posts, RR: 1
Reply 6, posted (9 years 1 week 6 hours ago) and read 6461 times:

The number ONE duty of a flight attendant is taking care of passengers in case of an emergency, as well as safety prevention. This is the f/a's ONLY priority.

But the most visible part of the job, at least to the passengers, is providing inflight service. Unfortunately, this is often the only duty on which customers, and the general public, judge us (along with our appearance ... how many times have I overheard comments about my older colleagues...).

I remember the weeks after 9/11, when the voices of the murdered f/a's were all over the news.... we did get some sort of respect..... which went away as quickly as it came...

Even though I miss my cabin crew job, I'm glad I've quit. I needed a break from the constant arguments about handbagage and God knows what. Maybe I'll go back one day, but for now I'm better off on the ground (at least I can call the cops when a pax goes nuts).


User currently offlineSkyexRamper From , joined Dec 1969, posts, RR:
Reply 7, posted (9 years 1 week ago) and read 6359 times:

As stated in the Captain's opening greeting....


So and So are here for your comfort and safety.



Thats all they have to do.


And yes I do agree with FlyXJT, people ask tooo many questions without thinking first.

[Edited 2005-10-19 15:49:53]

User currently offlineBCAL From United Kingdom, joined Jun 2004, 3384 posts, RR: 15
Reply 8, posted (9 years 1 week ago) and read 6332 times:

You will find a job description for cabin crew on cabincrew.com that will answer your question http://www.cabincrew.com/absolutenm/.../general.asp?articleid=21&zoneid=3


MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
User currently offlineFutureFO From Ireland, joined Oct 2001, 3132 posts, RR: 21
Reply 9, posted (9 years 1 week ago) and read 6321 times:

One word to describe our job: SAFETY. That is our primary responsibility. Everything else is ancillary.



Sean from MCO and STL



I Don't know where I am anymore
User currently offlineETStar From Canada, joined Jan 2004, 2103 posts, RR: 7
Reply 10, posted (9 years 5 days 5 hours ago) and read 6203 times:

The cockpit crew are there for a reason. So I will leave them there.

I know I will anger a few, but here is my take on FAs. When it comes to flight attendants, if you look in the West, you will be told by some that their only existence is safety, and that everything else is add-on work. In other parts of the world, I see service and hospitality as their "major" role, with safetly and security being the base of course. The latter as as well trained and capable as the former. As you may have noticed, in the west, flight attendants now bear this name, and were at various stages in the job's evolution called sky girls, air hostesses and stewardesses. Try calling an FA a stewardess nowadays, and you will see what I mean. The hospitality factor of air travel still exists in many other parts of the world, but has dwindled in North America.

I was once corrected by a lady I met at a meeting, after having asked her if she was the department secretary. She seemed offended, and told me that she and other women in her position prefer to be called "assistants" or "administrative assistants" as the word "secretary" has always contributed to keeping their wages low etc. So maybe the evolution from sky girl to flight attendant also has a similar reasoning, with safety & security having more importance or value over hospitality.

When it comes to FAs being mistreated, they are not the only ones that are mistreated in this world. And I am not being snobby here, but the problem in this case is the passenger as well as the job since it involves interaction with hudreds if not thousands of people per week on a one-to-one level. Waiters and Waitresses around the world are also mistreated like there is no tomorrow, and the culprit is the patron. Also, if airlines are gung-ho on high levels of service, they should give the hostesses their due respect and compensate them accordingly.

As for service, you do not demand it, as nowadays every airline is different. If flying to Asia, maybe you would get the service you want on Singapore Airlines, as opposed to American. So you make your choice accordingly. I now don't expect any service on North American airlines, and even feel intimidated at times with their approach and "policing" attitudes. I look at them as being there for safety reasons only, I do not see the service as even existing.


User currently offlineEK156 From United Arab Emirates, joined May 2005, 765 posts, RR: 3
Reply 11, posted (9 years 5 days 3 hours ago) and read 6155 times:

Quoting SkyexRamper (Reply 7):
And yes I do agree with FlyXJT, people ask tooo many questions without thinking first.

Isn't a.net all about thinking loud and sharing thoughts and ideas??? Why are you being judgemental??? If we don't ask questions then maybe we should just not even be members!!!!

whatever!!!!


User currently offlineMandala499 From Indonesia, joined Aug 2001, 6927 posts, RR: 76
Reply 12, posted (9 years 5 days 1 hour ago) and read 6103 times:

I don't see anything wrong with the original question...
and I agree with ETStar's reply #10.

Over here, F/A is first and foremost there for safety. Next, is passenger service. However, the difference between different companies or airline cultures is how well does the pax need to be served? That comes to the company's strategy and staff culture.

There is some truth in ETStar's comments in that us, the patrons are the ones to blame for a lot of the declining service... Still a lot of pax who wanna pay dirt cheap and expect royal treatment... and there are those pax who goes further in reporting to the management complaining about the lack of royal treatment (even when it is clear that what they expected in many cases contravenes safety)... Us a.netters would probably understand the safety concerns... but a lot of the pax don't... and a lot sees safety issues (like bags not allowed on floor on emergency rows) as crew trying to play God or seeking to annoy pax.

My wife's an F/A and she was in a company that went from a full service airline into the cut throat competition style, then moved to a company whose pax would report to the management about having their bags being requested to be moved from emergency exits and all the pax seems to know the CEO's cellphone number...

Yes, though not 100%, a lot of the grief is caused by pax as a whole... Which is unfortunate...

One word to describe our job: SAFETY. That is our primary responsibility. Everything else is ancillary

I would rather put it as: We're here for YOUR SAFETY, OUR SERVICE service is what's gonna MAKE YOU COME BACK FLY WITH US.

Mandala499



When losing situational awareness, pray Cumulus Granitus isn't nearby !
User currently offlineType-Rated From , joined Dec 1969, posts, RR:
Reply 13, posted (9 years 4 days 18 hours ago) and read 6013 times:

Not everyone knows everything about everything. If you don't know and don't ask, how will you ever learn?

The membership here varies from preteens with a passing interest in aviation to airline managers and ATP's and everything in between. The amount of information available to individuals making inquiries here only limited by the desire of people to answer these questions.

While I think some of the questions asked here are pretty basic in nature, and some are worded to give some a.netters a "raise", I find the forums here generally pretty entertaining and they most certainly represent opposing views of the various subjects presented!


User currently offlineTrolley Dolley From , joined Dec 1969, posts, RR:
Reply 14, posted (9 years 4 days 18 hours ago) and read 5999 times:

I agree with ETstar. There is no doubt that, as with everything else in the aviation industry, safety is always the first and foremost priority and everything else comes second (including the customer's wishes).

However, F/A's play a key role in providing the customer experience for the airline's guests. If done well, this leads to repeat business and, hopefully, profits. Take a look at the diverse strategies of Southwest and Singapore Airlines. One's the grand-daddy of all budget airlines, the other offers all sorts of luxuries, however both are renowned for their excellent customer service that has become one of the foundations of their success.

To dismiss the service aspect of the job as merely "ancilliary" is very short sighted.


User currently offlineBoeingfanyyz From Canada, joined Jul 2005, 991 posts, RR: 2
Reply 15, posted (9 years 4 days 17 hours ago) and read 5960 times:

Most of the time, I wish the cabin crew never existed! They always seem to point out something that I am doing which I am not allowed to do (listen to iPod on t/o). They don't need to be around to do the safety video as they just stand there giving people looks! People can surely bring a light snack on a meal for their own food source. I find that the time when the cabin crew serve the meals is always off. For me, I always get served my just as the movie is about to start! What can you do? (Nothing!) Big grin
Cheers,
Boeingfanyyz  airplane 



"If it aint boeing, it aint going!", "Friends are like condoms...they protect you when things get hard!"
User currently offlineMarshalN From Hong Kong, joined Sep 2005, 1521 posts, RR: 0
Reply 16, posted (9 years 4 days 17 hours ago) and read 5929 times:

Quoting Whataboutme (Reply 3):
Well I think about 90% of the people here think all flight attendants are old fat hags with a hugh frown on their face and don't care about the passenger.I have stated it before that they are there for your safety.

I think this is only true fro the North American airlines, especially American ones, see ETStar's comments

Quoting Mandala499 (Reply 12):
and I agree with ETStar's reply #10.

I concur


User currently offlineElectech6299 From United States of America, joined Aug 2005, 616 posts, RR: 3
Reply 17, posted (9 years 4 days 16 hours ago) and read 5893 times:

Quoting Boeingfanyyz (Reply 15):
Most of the time, I wish the cabin crew never existed!

That will change when the time comes that you need them! But since you feel that way (I do too, sometimes...) it seems that you are not one who is looking for service, and so the "minimum" role of safety is sufficient.

Quoting ETStar (Reply 10):
When it comes to FAs being mistreated, they are not the only ones that are mistreated in this world. And I am not being snobby here, but the problem in this case is the passenger as well as the job since it involves interaction with hudreds if not thousands of people per week on a one-to-one level. Waiters and Waitresses around the world are also mistreated like there is no tomorrow, and the culprit is the patron. Also, if airlines are gung-ho on high levels of service, they should give the hostesses their due respect and compensate them accordingly.

While I agree to a point, FAs have to deal with a LOT more. As a former waiter (um...I mean table attendant)  Wink I can say that at least in a restaurant you can call the manager, or call the cops, and odds are the person hasn't been standing in security lines for 2 hours, or waiting 3-10 hours due to weather-related delays or missed connections. People who work with the travelling public are given the worst treatment by far, especially in air travel where everyone wants everything NOW, and to hell with the rules. I actually prefer traveling by train for this reason- the people are much nicer, sit back and relax, and seldom harass the courtesy staff. I fly as a hobby and a convenience more than for enjoyment.

To shed light on the safety vs. service issue: Yes, the FAs are the face of the airline, because especially in an internet age we remember the faces we see and talk to much more than anything else about our flight. (What color were the seats on your last flight? Don't remember, do you? But were the FA's nice?) HOWEVER: If the FAs aren't there, the flight doesn't take off, not because of the service, but because of the safety. If the meals aren't there, the flight will fly. If it's an extremely turbulent flight and no snack or beverage service can be provided, the flight will fly. In-flight service is an optional convenience- yes, even in 1st, so if you demand your meals the FAs will give them to you as you exit the gate and call the contract completed (if your contract of carriage even included food, i.e. for 1st or Biz) Shortage of service will not ground a flight, and since you want to get from A to B, keep that in mind. If you really need a smile during your trip, try to be patient and ask for it from the bellhop at the hotel, or the hostess at the restaurant, who slept at home in their own bed last night and have been dealing with (mostly) happy customers all day, and don't push your luck with the FAs, who probably need your smile as much as you need theirs.
 Smile



Send not to know for whom the bell tolls...it tolls for thee
User currently offlineKen777 From United States of America, joined Mar 2004, 8329 posts, RR: 9
Reply 18, posted (9 years 4 days 16 hours ago) and read 5893 times:

I'm just a pax, and a fairly easy going one at that. I know the rules, I smile and the FAs and remain polite through my time on board. This normally results in similar treatment from the FAs and it's an enjoyable flight.

While the basic need for FAs on a flight is safety the simple fact is the FAs are one of the few contacts pax have with an airline. You can add check-in agents and gate agents to the list, but the FAs are the main contact. These are the people who can generate customer loyalty as much as any FF program - even if it isn't their "primary responsibility".


User currently offlineM404 From United States of America, joined Nov 2003, 2227 posts, RR: 5
Reply 19, posted (9 years 4 days 15 hours ago) and read 5871 times:
Support Airliners.net - become a First Class Member!

Today, October 14, 2005, in MSP in an address to pilots at the NATCO building, NWA CEO Doug Steenland referred to Flight Attendants as "overpaid vending machines".

Now here is the rest of the message which addresses how flight attendants feel.


Now I am not sure about you, but I truly find this to be one of the most offensive things he has publicly said. His total lack of respect for his own employees rivals that of his own recognition of how valuable Flight Attendants are to safe and secure air travel. Imagine the May incident where two of our own aircraft collided in MSP. Flight Attendants, even though injured, helped safely evacuate every passenger in 90 seconds with no reported passenger injuries.

Our Flight Attendants did it again in August when a 747's landing gear failed on landing in Guam.

Air France Flight Attendants heroically saved every passenger's life in a fiery crash in Toronto in July. That's three incidents/accidents this year alone in which Flight Attendants made headlines for their bravery in ensuring the safety of passengers.



Now what has this overpaid talentless executive done for NWA? He's collected millions in salary and bonus while simultaneously running our beloved company into bankruptcy. He has failed in developing a business plan to make NWA succeed. He wasted more than a hundred million dollars on a union-busting contingency plan that included breaking AMFA and callously recalling Flight Attendants furloughed back as far as 9/11 just to re-furlough them again two months later. He failed to hedge fuel calling it too risky yet refused to raise fares in hopes of ridding competition. He has called fuel hedging "stupid", "risky" and "a gamble." Yet he has gambled our company and our futures away. Instead of focusing on employees and running a great airline, he has looked for ways to break our spirits and bust our union.



If we're "overpaid vending machines" according to him, what does that make Steenland?


This may help your with your "question" although I find it difficult to believe
you really meant it beyond a rhetorical statement to support your already formed thoughts.

To wit. Most FA's take the job of safety and service very seriously. Time and a jillion repeats of stupid requests from passengers and now jibes from those supposedly in charge of their futures can make many bitter, resentful and defensive. Salving the inflated egos of those same people are a known quantity when they hired but for the sake of supposedly being civilized and worldly, cut them some slack. They are not YOUR servants first and foremost. Most assuredly some may not be reflective of what some management and marketing types dream of but be careful that what they are reflecting is not you.



Less sarcasm and more thought equal better understanding
User currently offlineElectech6299 From United States of America, joined Aug 2005, 616 posts, RR: 3
Reply 20, posted (9 years 4 days 14 hours ago) and read 5837 times:

Quoting M404 (Reply 19):
be careful that what they are reflecting is not you

Very nicely said! I wholeheartedly approve... Smile



Send not to know for whom the bell tolls...it tolls for thee
User currently offlineAirlinelover From United States of America, joined Jun 2001, 5580 posts, RR: 23
Reply 21, posted (9 years 4 days 14 hours ago) and read 5805 times:

Quoting EK156 (Thread starter):
I mean besides the pilots, what exactly is the job of the cabin crew???

I hear the strangest stories about crew and/or passengers being humiliated or abused or the other way around. These stories never seem to seize and I don't think they ever will!!!

But honestly I would like to know a objective opinion on what exactly is the job of cabin crew? Is it mainly for safety reasons or is there more to it??

Are we supposed to demand service or expect it??

Any one?

I can't believe you'd need to ask this question. Just blows my fuckin mind..

Flight Attendants (cabin crew) are responsible for SAFETY of the crew and plane above ALL ELSE. That inculdes service. While they do give you pop or pretzels or peanuts or whatnot, that is NOT their primary function. Basically, here's what you learn at training:

99.995% of the time is spent on SAFETY RELATED TRAINING, from door operation to first aid and more.
.001% Service.....

Get the hint?

Chris



Lets do some sexy math. We add you, subtract your clothes, divide your legs and multiply
User currently offlineTrolley Dolley From , joined Dec 1969, posts, RR:
Reply 22, posted (9 years 4 days 13 hours ago) and read 5786 times:

Airline lover. I'd take the 99% of the time devote to training quote with a pinch of salt. True, the majority of the time in training is devoted to safety procedures, but many airlines devote time to service aspects like deportment, grooming, food and wine appreciation, cross cultural communication skills and handling customer complaints.

This does not mean that safety is not their number one priority, as like any job, there are job requirements that require different levels of attention and priority. The poster asked if F/A's were only there for safety, or "is there more to it?"

Service falls into the "more to it" category. In these financially perilous days for the airlines, the job requirements in the "More to it" category could very well make the difference between having a job, or not.

Consider it from a passenger's point of view. If an F/A displays an uncaring, "couldn't be bothered" attitude about the service apect of the job, why should they not expect a similar attitude to safety aspects of the job?


User currently offlineFlyGuyDTW From United States of America, joined Jul 2004, 27 posts, RR: 0
Reply 23, posted (9 years 4 days 13 hours ago) and read 5786 times:

Quoting Trolley Dolley (Reply 14):
However, F/A's play a key role in providing the customer experience for the airline's guests. If done well, this leads to repeat business and, hopefully, profits. Take a look at the diverse strategies of Southwest and Singapore Airlines. One's the grand-daddy of all budget airlines, the other offers all sorts of luxuries, however both are renowned for their excellent customer service that has become one of the foundations of their success.

On this note I feel that these airlines do exceed in customer service. I feel it is deeper than that. I have done this for 6 years and have seen our tools for offering in flight amenities (which most account for service or tie it to the amount of service received) dwindled down to nothing. Actually the ones we have now a days we have to sell as if we worked at a ball park. I know when I started I actually loved my job, not saying I don't today but it is definitely harder when you have the upper management not wanting to give you the options and amenities to provide the demanding public and to constantly be apologizing for the lack of amenities is tiresome.

Quoting Boeingfanyyz (Reply 15):
Most of the time, I wish the cabin crew never existed! They always seem to point out something that I am doing which I am not allowed to do (listen to iPod on t/o). They don't need to be around to do the safety video as they just stand there giving people looks! People can surely bring a light snack on a meal for their own food source. I find that the time when the cabin crew serve the meals is always off. For me, I always get served my just as the movie is about to start! What can you do? (Nothing!)

As far as this comment I must say that yes we are there to point out what the pax is apparently doing that he didn't care to listen to the announcement that said he can't do it. We the flight attendants don't make the rules. I know that they differ from airline to airline but mostly from country to country. Each Country sets their own guidelines as well as each airline. The one thing is that we are there not only for your service but also for your safety and the rules that we point out are there for a reason. Bags in the aisle (lets trip on the way out if we need to evacuate unexpectedly, the ipods and electronic devices are an FAA regulation go bitch to them, and keeping your seat belt fastened when seated is so that when we hit unexpected turbulence you don't go flying. I could go on with this one but won't. We might not all understand them or think they are necessary but the FAA in the US has deemed them important, and usually they have arrived from an incident to where it was a problem.

The service is set by the company and it isn't the flight attendants fault for doing it when they it is done. If you don't like the order of the service the way to go about it is to write the company. Believe it or not we don't just do it when we want to in order to irritate you.


User currently offlineMandala499 From Indonesia, joined Aug 2001, 6927 posts, RR: 76
Reply 24, posted (9 years 4 days 13 hours ago) and read 5769 times:

Airlinelover,
Chill mate... chill! We all know they're there for safety... but what else are they there for?

I strongly disagree that >99% of the training time should be spent on safety related training... unless the safety training include "how to deal with people"... because that's where service, security AND safety comes together!

Mandala499



When losing situational awareness, pray Cumulus Granitus isn't nearby !
25 Pmanchuk : I hate to post my thoughts here on this subject BUT I will at the risk of a few people yelling at me. Let me first say that I recognize and do not dis
26 Aa777223ER : Electech6299: Welcome to my respected users list. Thanks for your positive comments. Regards, AA777223ER
27 EK156 : I agree on this!!! You always end up doing more if not different tasks at any job!! A long time ago, the hob of an F/A was considered a very prestigi
28 Jetboy319 : Here is the U.S. what determines the minimum number of Flight Attendants is the number of seats on the aircraft. The requirement is at least 1 FA for
29 CrossChecked : Yes, it is. You have to admit though that some of the questions posted here are absolutely rediculous on occasion. I seldom post - I just laugh at th
30 Post contains images Legacy135 : Correct, about same here, but you need to count doors as well. This goes one with the other, as the manufacturer won't cut you more doors in the airf
31 Jetdeltamsy : Cabin crew are required by law for the safety of the passengers. Period. The companies have added customer service duties to the job.
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