Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
FR & U2: Why Don’t They Offer Online Check-in?  
User currently offlineARGinLON From Vatican City, joined Jun 2005, 614 posts, RR: 0
Posted (9 years 1 month 5 days 4 hours ago) and read 3537 times:

It surprises me since both Easyjet and Ryanair use the internet as their main selling channel and advertise their websites extensively.

Needless to say this will avoid all those horrible check-in queues at UK airports (LGW for example in the case of Easyjet) and will reduce operating cost dramatically.

I know that their operations in some airports are very small but this should be offer at least in STN/LTN/LGW (I flew from Biarritz earlier this year and check-in was done manually!!!!)

I’m not very savvy in LCCs issues but if you know the reasons (surely should be one) pls let me know

8 replies: All unread, jump to last
 
User currently offlineSevenair From United Kingdom, joined Feb 2001, 1728 posts, RR: 0
Reply 1, posted (9 years 1 month 5 days 4 hours ago) and read 3518 times:

im not sure why, but maybe in future we will see it. EZY are now offering the 'selfserve' check-ins at some airports. Perhaps the next step would to be offer an online check-in. Im not sure if any airline has gone direct from traditional check-in to online, so in terms of natural progression, i bet they will eventually. It could be to do with the 'first come, first board' principle-if you already have y ou boarding card printed, theres no incentive to get to the aiport/gate early as per the usual method. Im probably wrong, but thats me thoughts on the matter.

User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19245 posts, RR: 52
Reply 2, posted (9 years 1 month 5 days 3 hours ago) and read 3514 times:

Yes, I too am surprised, especially when 97-98% of all bookings made by FR are made over the 'net. Internet check-in seems an obvious choice, but there must be some reason as to why it has not been implemented yet. So long as it runs faultlessly, I don't foresee many problems; indeed, it will also assist in reducing costs for the airline and reducing the hassle factor for customers.


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineJoost From Netherlands, joined Apr 2005, 3181 posts, RR: 4
Reply 3, posted (9 years 1 month 5 days 3 hours ago) and read 3480 times:

Do people that check-in online arrive later at the airport? I do think so, causing:

1. greater chance of delayed passenger
2. pax have less time to spend on the airport, buying coffee, sandwiches, cd's, etc. on the airport. I do think that a part of the deal of the LCCs with the airport, is that the carriers bring passengers to the airport to let them spend money, in exchange for the very low charges they have to pay.


User currently offlineAirxLiban From Lebanon, joined Oct 2003, 4514 posts, RR: 53
Reply 4, posted (9 years 1 month 5 days 3 hours ago) and read 3477 times:

Quoting Joost (Reply 3):
Do people that check-in online arrive later at the airport? I do think so, causing:

1. greater chance of delayed passenger
2. pax have less time to spend on the airport, buying coffee, sandwiches, cd's, etc. on the airport. I do think that a part of the deal of the LCCs with the airport, is that the carriers bring passengers to the airport to let them spend money, in exchange for the very low charges they have to pay.

Works for WN. But if they don't assign seats #1 shouldn't be a big deal.



PARIS, FRANCE...THE BEIRUT OF EUROPE.
User currently offlineBilly From United Kingdom, joined Jul 2000, 895 posts, RR: 7
Reply 5, posted (9 years 1 month 5 days 3 hours ago) and read 3461 times:

I think it might have something to do with picture ID checking. U2 and FR require passports or pic ID even on domestic sectors so that they can screw pax for name change charges. On-line check-in gets around this issue. The flights I have taken never have gate ID checks, only at check-in.

User currently offlineAhlfors From Canada, joined Oct 2000, 1347 posts, RR: 5
Reply 6, posted (9 years 1 month 5 days 3 hours ago) and read 3439 times:

Quoting Billy (Reply 5):
I think it might have something to do with picture ID checking. U2 and FR require passports or pic ID even on domestic sectors so that they can screw pax for name change charges. On-line check-in gets around this issue. The flights I have taken never have gate ID checks, only at check-in.

When I flew out of GVA on U2, they had self-service check-in, which I used, and the passport was only checked at the gate - the same would work for internet check-in.


User currently offlineARGinLON From Vatican City, joined Jun 2005, 614 posts, RR: 0
Reply 7, posted (9 years 1 month 5 days 2 hours ago) and read 3420 times:

I understand the ID issue for domestic flights but not for international ones which account for the vast majority of the bookings.
As someone said, the airport contract may include this condition (in one way or the other) and may be part of the deal to get cheaper airport charges.

Having said that, still doesn’t make sense to me.


User currently offlineSabena332 From , joined Dec 1969, posts, RR:
Reply 8, posted (9 years 1 month 5 days 2 hours ago) and read 3398 times:

See Ryanair Wants To Offer Internet Check-In (by Sabena332 Sep 8 2005 in Civil Aviation)

Patrick


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Why Don't They Print Safety Cards In Their Mag? posted Sun Nov 25 2001 20:12:20 by Jj
FR's Online Check-in: One Question. posted Mon Sep 4 2006 08:47:12 by Pe@rson
FR Online Check-in From DUB posted Sun Jun 25 2006 22:03:56 by LS737
Ryanair Online Check-in With Non-EU Docs.Possible? posted Tue Nov 14 2006 18:17:31 by Voodoo
CO Online Check-in Problems posted Fri Oct 27 2006 04:43:41 by CoolGuy
Ryanair To Charge For Online Check-in posted Mon Oct 23 2006 13:52:13 by LeonB1985
QF Now Offers Online Check In For Domestic Flights posted Sun Oct 22 2006 09:39:54 by Safs
BA Online Check-in posted Sat Sep 23 2006 15:12:35 by Ratypus
JL, Why Don't They Upgrade F/C Class Cabin? posted Sat Sep 23 2006 02:55:55 by Ktachiya
Online Check In - How Daft Is This? posted Thu Jul 27 2006 17:13:41 by Drinkstrolley