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Travellers In India - Opinion  
User currently offlineHAWK21M From India, joined Jan 2001, 31712 posts, RR: 56
Posted (9 years 1 month 3 weeks 6 days 21 hours ago) and read 1927 times:

Whats your Opinion of Airlines in India.Have you travelled on any.If so.Feedback Good/Bad with Reasons.
What about Infrastructure,Aviation Related.
What Improvements would satisfy You.
regds
MEL


Think of the brighter side!
15 replies: All unread, jump to last
 
User currently offlineDLPMMM From United States of America, joined Apr 2005, 3602 posts, RR: 10
Reply 1, posted (9 years 1 month 3 weeks 6 days 20 hours ago) and read 1912 times:

Jet is OK. I wasn't much for the food, but Indian food is not my first choice anyway.

The biggest problem I see in the Indian Aviation industry is the airports. They always seem to be complete chaos and lack a bit in the infrastructure department.


User currently offlineSchipholjfk From United States of America, joined Jan 2005, 579 posts, RR: 6
Reply 2, posted (9 years 1 month 3 weeks 6 days 12 hours ago) and read 1814 times:

Quoting DLPMMM (Reply 1):
Jet is OK. I wasn't much for the food, but Indian food is not my first choice anyway.

Well... you were in India on a domestic flight? Were you expecting French cuisine? Majority of the passengers like the food served on Jet... especially when compared to U.S. airlines where you get attitude and a lot of hot air!



The fun of flying... love it !!!
User currently offlineTheBigOne From United Kingdom, joined Sep 2004, 240 posts, RR: 0
Reply 3, posted (9 years 1 month 3 weeks 6 days 12 hours ago) and read 1801 times:

Quoting Schipholjfk (Reply 2):
Well... you were in India on a domestic flight? Were you expecting French cuisine? Majority of the passengers like the food served on Jet... especially when compared to U.S. airlines where you get attitude and a lot of hot air!

I believe DLPMMM was asked for an opinion which he provided frankly. There is no need to deride either his comments or the service on US carriers (even though I agree with your sentiments in this respect).



Reach for the stars - they are closer than you think!
User currently offlineDeltaGator From United States of America, joined Sep 2005, 6341 posts, RR: 13
Reply 4, posted (9 years 1 month 3 weeks 6 days 11 hours ago) and read 1779 times:

Quoting DLPMMM (Reply 1):
The biggest problem I see in the Indian Aviation industry is the airports. They always seem to be complete chaos and lack a bit in the infrastructure department.

Yes! The airports have a long way to go. Jetways would be nice and the boarding area in DEL was a total zoo and way too small.

I flew on 9W once (DEL-BLR) and S2 twice (BLR-DEL-BLR) and they were both very good. I give better marks to S2 for two reasons. The meals were better and the Biz class lounge was their own and not the shared cafeteria setup 9W used in Delhi (I believe they have their own though now.) The food on 9W was a sandwich, albeit a damn good one, while S2 pulled out the whole Indian service and then finished it off with ice cream.

And they both had those tasty sweet lime drinks. If you've been to India you know what I'm talking about. Anyone got a recipe?



"If you can't delight in the misery of others then you don't deserve to be a college football fan."
User currently offlineDIA77 From United States of America, joined Jan 2000, 706 posts, RR: 6
Reply 5, posted (9 years 1 month 3 weeks 6 days 11 hours ago) and read 1775 times:

Jet and Sahara are outstanding. Might be 2 of the best airlines that I've flown on in the world (coming from a guy who flies 150,000 miles a year). The food is superb. Indian Airlines and Air India are getting better. They still can't compete with 9W, but they are making progress from 10 years ago. SpiceJet is an up and coming airline (has the best booking website of any airline in India). They have good fares and good service. Overall the domestic airlines are great, but the airports are terrible. It's a shame that little progress has been made in this area.

User currently offlinePomnath From , joined Dec 1969, posts, RR:
Reply 6, posted (9 years 1 month 3 weeks 6 days 7 hours ago) and read 1723 times:

You all need to also take a look at Kingfisher Air. You get all the good food thing with soft drinks . . . and in addition you get decent IFE, glamorous air hostesses, the bigger inner space and better comfort of A-320 aircraft on domestic routes . . . most of all, Kingfisher Air uses the far better Indian Airline terminals at all locations.

Sure, there is no business class, but a brand new A-320 single class is luxury . . .


User currently offlineCricket From India, joined Aug 2005, 2972 posts, RR: 7
Reply 7, posted (9 years 1 month 3 weeks 6 days 7 hours ago) and read 1719 times:

Are you asking this to us desis as well?


A300B2/B4/6R, A313, A319/320/321, A333, A343, A388, 737-2/3/4/7/8/9, 747-3/4, 772/2E/2L/3, E170/190, F70, CR2/7, 146-3,
User currently offlineHAWK21M From India, joined Jan 2001, 31712 posts, RR: 56
Reply 8, posted (9 years 1 month 3 weeks 6 days 4 hours ago) and read 1695 times:

Quoting Cricket (Reply 7):

Sure If you are a Traveller In India.
 Smile
regds
MEL



Think of the brighter side!
User currently offlineSshank From United States of America, joined Jul 2004, 309 posts, RR: 0
Reply 9, posted (9 years 1 month 3 weeks 5 days 19 hours ago) and read 1621 times:

9W is the single best thing that happened to Indian aviation in the last decade or so. In fact I have not flown any other domestic airline since they showed up. I have thought of flying others on numerous occasions but when it come time to click "Buy" I always end up on Jet. To move to the next level 9W needs to become part of an alliance, and I also find Jets FF program very miserly - they need to fix that aswell.

I will be in India next week and will be doing BOM - BLR - BOM and will likely try IT - I am really looking forward to it.

If any a.net folks in BOM or BLR are free, I will be in BOM the weekend of Nov 5/6 and in BLR the week of Nov 7.


User currently offlineTKMCE From India, joined May 2002, 841 posts, RR: 2
Reply 10, posted (9 years 1 month 3 weeks 5 days 12 hours ago) and read 1549 times:

Well I am not bothered with the plasticity of the smile, or whether the samosa's could have been wamed one degree more, or indeed whether I should have been given that full bottle of coke !


Most of my travel has been on Indian Airlines, Jet and Sahara. I found the inflight service of Sahara over the past 8 years has been consistenly good and they do give an impression about caring!

Jet is robotic- when things go well they are good - when things go wrong - they can get bad! I was at BOM airport the day after someone stole the localiser, and the chaos in Jet operations, even 24 hours after the incident - was remarkable! And to make it worse they have some staff, both inflight and on the gorund who have got increasingly arrogant and snooty over the years!

Indian Airlines - Well my respect for them is only increasing with every flight. Yes you do come accross the occasional indifferent attitude, but these have incidents have drastically reduced. Many people I feel are not giving Indian Airlines a fair chance, because they automatically assume that being a govt airline and Jet being private, Indian Airlines is still the horror story which it was to a large extent in the early 1990s! As far as I am concerned, they are good - and as I mentioned I define what is good on a number of broad parameters. And a recent very major delay for a flight was handled so professionally, that I wished that the Jet folks would get much need training on custoemr service from Indian Airlines. Over all I think Indian Airlines is suffering from their past bad image and many people are not now even bothered to try them out - automatically opting for Jet/Sahara.

Incidentally a similar "fixed mindset" syndrome appears to be happening regarding King FIsher vs Deccan. Deccan was India's first LCC, and they got miles and mles of publicity from that and for a lot of people Low Fares means Deccan anytime! Now whenever I have checked fares on routes where KF and Deccan operate,. in most cases KF fares comes within a couple of hundred rupees of what Deccan is offering, if not less! And people still travel on those Deccan turboprops (in routes like COK BLR) where they can travel so much more comfortably at virtually the same price in a KF 320!


User currently offline707437 From United States of America, joined Nov 2003, 152 posts, RR: 1
Reply 11, posted (9 years 1 month 3 weeks 5 days 7 hours ago) and read 1477 times:

I would like to see some more international gateways in the future. Perhaps some of the secondary cities could support more direct flights to DXB, BKK or SIN, or even HKG. And this would make it possible to avoid the nightmare of connecting in BOM or DEL etc.

Overall I prefer Jet and Sahara but IC isn't bad the only on that scares me is Alliance Air (their 732s that I flew on as a kid have seen better days. . .).

The airports have not been upgraded thanks to the GOI. Every other country with service to India has modern airports. And India has people looting the BOM localiser. . . How embarrassing is this? Could this happen anywhere else but India?

One person told me that an Indians are the kind of people who will find the money to buy a new Mercedes but can't find the money to pave a dirt road or fix a pothole.

So when your see brand new aircraft parked at the dismal Indian airports (like BOM or DEL) how can one argue?

Also the direct North America to India services by Continental and American will be welcome time savers. But what is missing is a direct West Coast to India flight. With connecting flights and stopping in Europe or Asia it was common to expect an WEst Coast to India trip to take 35-40 hrs from check in to baggage claim. A nonstop from the West coast it could easily cut that time down.

I'm hoping that Jet Airways will follow through with a 772 LR order to start a direct West Coast to India service soon. The 10 773ERs that they are committed to are fantastic but some LRs in the future would open up the West Coast IMO. . .


User currently offlineCarbHeatIn From Ireland, joined Jun 2004, 212 posts, RR: 0
Reply 12, posted (9 years 1 month 3 weeks 5 days ago) and read 1428 times:

I was also very impressed with 9W, albeit on an 18 minute sector: BOM-PNQ.

BOM airport on the other hand is a real third world entity, both from an operators and passengers perspective.


User currently offlineAnandt From United Kingdom, joined Oct 2005, 79 posts, RR: 0
Reply 13, posted (9 years 1 month 3 weeks 3 days 1 hour ago) and read 1328 times:

I fly BOM-Calicut every year in addition to LHR to BOM. The only domestic options that I have is IC and 9W and by default I always go for 9W possibly due to 9Ws effeciency and newer fleet. I personally have had the best experiences flying on 9W but then I never thankfully had to be part of a delayed / cancelled flight. Given an option I would always fly 9W as long as there are no huge differences pricewise.
As for airports the less said the better. Although it must be said that some of the repairs / upgrades made to BOM T2 made it a lot better when I flew to LHR in Feb.
Acc to me India has no time to lose. Privatization (esp of major airports) must be carried out ASAP as there is no way govt run airports will ever be anywhere close to international standards. Heck these guys cant even get a queue organized correctly at the immigration counters forget running a airport.


User currently offlineCricket From India, joined Aug 2005, 2972 posts, RR: 7
Reply 14, posted (9 years 1 month 3 weeks 3 days 1 hour ago) and read 1320 times:

Travellers in India.. well, sometimes you get odd-jacks who usually are first time flyers, but on the whole (and this really surprises me at timesd) while some people tend to be a bit loud on international sectors (esp to SE Asia) travellers are very well behaved on domestic flights.
Anyway, here are some more indicators about myself.
My fave airline domestically : IC - more legroom and more baggage allowance. If only they had newer A320's (which they will soon)
My fave airport inside India which I have flown to: Just for the way its laid out and the fact that the place is brimming with MiG's - Jodhpur (Does it have an IATA code), but among metro airports, somehow CAL and MAA are far better off than the other four cities.
My fave approach : Bhuj
Which airport do I hate more DEL or BOM?
BOM Domestic esp IC's terminal rocks and now the new private terminal isn'y bad at all. DEL despite the neat IC terminal the lack of jet-ways and the shitty old Private airlines terminal makes it godawful. The international terminal situation is opposite. BOM loses even before you hit the terminal thanks to the awful approach roads. And then there is the airport.



A300B2/B4/6R, A313, A319/320/321, A333, A343, A388, 737-2/3/4/7/8/9, 747-3/4, 772/2E/2L/3, E170/190, F70, CR2/7, 146-3,
User currently offlineAnandt From United Kingdom, joined Oct 2005, 79 posts, RR: 0
Reply 15, posted (9 years 1 month 3 weeks 2 days 23 hours ago) and read 1281 times:

Quoting Cricket (Reply 14):
My fave approach : Bhuj

I am curious why?


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