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Song: Mission Accomplished  
User currently offlineRL757PVD From United States of America, joined Dec 1999, 4630 posts, RR: 12
Posted (8 years 5 months 2 weeks 4 days 6 hours ago) and read 6074 times:

Despite what all of the song critics or "airline within airline" critics are saying, lets look at what song did for Delta:

Better seats (hopefully Song service will keep more legroom)
Quicker turn around times
Improved passenger service
Inflight entertainment
Simplified fare structure (not necessarily simplifares)
More point to point routes
Reduced 757 operating costs by 15%

Looking at that lists, its pretty much anything a passenger would ask for except for something like free meal service.

No other airline within an airline has contributed to the parent like song has for Delta, uptil now the only lesson learned was "lets never do that again"

Even those who criticise losses ( though the exact figures are not known), if Delta can reduce costs with lessons learned from song, and enhance revenue through songs features, then in the long run, the song experiments may have a positive impact on Delta's financials....therefore....Mission Accomplished.


Experience is what you get when what you thought would work out didn't!
90 replies: All unread, showing first 25:
 
User currently offlineKKMolokai From United States of America, joined Feb 2000, 760 posts, RR: 2
Reply 1, posted (8 years 5 months 2 weeks 4 days 5 hours ago) and read 5975 times:

Mission accomplished?

MISSION FAILED



We are the people of American Airlines. And we know why you fly.
User currently offlineMidnightMike From United States of America, joined Mar 2003, 2892 posts, RR: 15
Reply 2, posted (8 years 5 months 2 weeks 4 days 5 hours ago) and read 5958 times:

Quoting KKMolokai (Reply 1):
Mission accomplished?

MISSION FAILED

Delta failed, Song was a success, so much so, that Delta is going to introduce some of things that they learned from Song across the mainline fleet.



NO URLS in signature
User currently offlineAirzim From Zimbabwe, joined Jun 2001, 1187 posts, RR: 1
Reply 3, posted (8 years 5 months 2 weeks 4 days 5 hours ago) and read 5949 times:

Quoting RL757PVD (Thread starter):
Better seats (hopefully Song service will keep more legroom)
Quicker turn around times
Improved passenger service
Inflight entertainment
Simplified fare structure (not necessarily simplifares)
More point to point routes
Reduced 757 operating costs by 15%

Funny other airlines were able to do all these things without spending $100 million launching an entirely new brand while confusing the market by flip flopping on business strategy (NE to Florida to later transcon) and alienating business fliers at the same time.


User currently offlineRichierich From United States of America, joined Nov 2000, 4199 posts, RR: 6
Reply 4, posted (8 years 5 months 2 weeks 4 days 5 hours ago) and read 5924 times:

Quoting KKMolokai (Reply 1):
Mission accomplished?

MISSION FAILED

I agree with this. The funny thing about RL757PVD's comments are that it took a multi-million dollar loser of an airline-within-an-airline to get it "accomplished". Everyone of those things could have been done to DL mainline a long time ago - and now, in 2005, they'd probably have the whole fleet done instead of looking at a big write-off down the road. Song failed. It failed big time.



None shall pass!!!!
User currently offlineLipeGIG From Brazil, joined May 2005, 11365 posts, RR: 59
Reply 5, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 5901 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Quoting MidnightMike (Reply 2):
Delta failed, Song was a success, so much so, that Delta is going to introduce some of things that they learned from Song across the mainline fleet.

Agree. May be Delta never thinks that Song will improve costumers needs and even being a low cost airline, they show how is the customers willing for entertainment, better leg room, non stop service and also, how the 757 is a fantastic airliner.
I travel with Song two times, and several more with Delta and my opinion is that Song is a strong success!

Felipe



New York + Rio de Janeiro = One of the best combinations !
User currently offlineRedFlyer From United States of America, joined Feb 2005, 4252 posts, RR: 29
Reply 6, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 5863 times:

Quoting KKMolokai (Reply 1):
Mission accomplished?

MISSION FAILED



Quoting Richierich (Reply 4):
Song failed. It failed big time.

Has there ever been an airline-within-an-airline adventure that has proven successful? I realize Ted is still out there, but I'm not sure if it will last either. The problem with the airline-within-an-airline concept is you still have the same overhead, which means your cost-reduction capabilities are limited and you simply end up diluting the power of your existing brand.



I'm not a racist...I hate Biden, too.
User currently onlineEA CO AS From United States of America, joined Nov 2001, 13248 posts, RR: 62
Reply 7, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 5806 times:
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Quoting RL757PVD (Thread starter):
Despite what all of the song critics or "airline within airline" critics are saying, lets look at what song did for Delta:

Better seats (hopefully Song service will keep more legroom)
Quicker turn around times
Improved passenger service
Inflight entertainment
Simplified fare structure (not necessarily simplifares)
More point to point routes
Reduced 757 operating costs by 15%

Looking at that lists, its pretty much anything a passenger would ask for except for something like free meal service.

Actually, there's even a compelling argument that Song would have been popular if it supplanted DL's mainline domestic service everywhere except select transcons that support a full First Class product.

However, Chapter 11 gives DL the flexibility to integrate the many pluses of Song into the mainline service and avoid the "brand identity confusion" that sometimes comes from the airline within an airline concept - one that DL/Song had to some degree, but was more successful avoiding than others.

Quoting KKMolokai (Reply 1):
Mission accomplished?

MISSION FAILED

Opinion respected, but wholeheartedly disagreed with.



"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan
User currently offlineRL757PVD From United States of America, joined Dec 1999, 4630 posts, RR: 12
Reply 8, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 5792 times:

For new brand strategies you can:

A) Implement it system wide
B) Use a business incubator, which song was

Testing new products/ideas systemwide is WAAY too costly

Long term song wouldnt have lasted anyways , and i think Delta had that thought in the beginning. Think of song as a 2-3 year R & D project, is really what it was.

A better product, compined with increased efficency like song had when implemented system wide will surely recoup songs losses, which were a necessary expense, as it would have cost ALOT more to do all these changes to Delta as a whole. Song allowed DL to see what worked, what didnt work, and what could be improved on a small scale before the costly large scale implentation.

Delta gained alot of valuable information from song, something which cannot be said for the likes of Metrojet, Continental Lite...and probably TED...etc....



Experience is what you get when what you thought would work out didn't!
User currently offlineFlyPNS1 From United States of America, joined Nov 1999, 6476 posts, RR: 24
Reply 9, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 5765 times:

Song achieved its mission alright. It successfully drove away higher-yielding business customers. Since the launch of Song in NYC, DL has seen significant erosion in its business clientele in NYC....particularly on the LGA-Florida runs and the JFK transcons.

Sure, the once-a-year leisure flyer loved Song. Unfortunately, DL can't make money off these people.

While many of Song's customer service items were nice, Song did little except turn Delta into the bargain-hunter vacation airline. However, DL's cost structure is too high to be a leisure only airline. Hence, Song is being killed and a handful of the customer service items will be carried over.

DL finally realized what many had been saying for years (myself included) that catering to the leisure crowd is a recipe for disaster.


User currently offlineRichierich From United States of America, joined Nov 2000, 4199 posts, RR: 6
Reply 10, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 5730 times:

Quoting FlyPNS1 (Reply 9):
DL finally realized what many had been saying for years (myself included) that catering to the leisure crowd is a recipe for disaster.

I agree with that part, PNS. But how exactly do you say that and then say that Song achieved its mission? Can't have it both ways.....



None shall pass!!!!
User currently offlineDAYflyer From United States of America, joined Sep 2004, 3807 posts, RR: 3
Reply 11, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 5689 times:

Quoting MidnightMike (Reply 2):
Delta failed, Song was a success, so much so, that Delta is going to introduce some of things that they learned from Song across the mainline fleet.

My sentiments exactly. It will enhance revenue, customer service and fleet utilization. Now if they can get labor costs and fuel under control........



One Nation Under God
User currently offlineKahala777 From , joined Dec 1969, posts, RR:
Reply 12, posted (8 years 5 months 2 weeks 4 days 4 hours ago) and read 5670 times:

Quoting KKMolokai (Reply 1):
Mission accomplished?

MISSION FAILED

You need to re-read the press relaease that Delta Airlines offered late last week in regards to Song.

The mission was more than accomplished!

Quoting RL757PVD (Thread starter):
Better seats (hopefully Song service will keep more legroom)
Quicker turn around times
Improved passenger service
Inflight entertainment
Simplified fare structure (not necessarily simplifares)
More point to point routes
Reduced 757 operating costs by 15%

Great Point - Delta accomplished what they wanted!

Quoting Airzim (Reply 3):
Funny other airlines were able to do all these things without spending $100 million launching an entirely new brand while confusing the market by flip flopping on business strategy (NE to Florida to later transcon) and alienating business fliers at the same time.

What other established airlines were able to do it?

What other full service airlines in the U.S. were able to do it?

Now do tell...

How did Delta Airlines alientate business fliers on routes such as JFK-FLL, JFK-LAS, BDL-LAX, SFO-FLL, and LAS-BOS?

How did Delta Airlines confuse the market?

How do you confuse a market?


KAHALA777


User currently offlineSlider From United States of America, joined Feb 2004, 6656 posts, RR: 35
Reply 13, posted (8 years 5 months 2 weeks 4 days 3 hours ago) and read 5613 times:

Quoting Airzim (Reply 3):
Funny other airlines were able to do all these things without spending $100 million launching an entirely new brand while confusing the market by flip flopping on business strategy (NE to Florida to later transcon) and alienating business fliers at the same time.



Quoting FlyPNS1 (Reply 9):
Song achieved its mission alright. It successfully drove away higher-yielding business customers. Since the launch of Song in NYC, DL has seen significant erosion in its business clientele in NYC....particularly on the LGA-Florida runs and the JFK transcons.

Bingo and bingo.

Hey, at least DL has the advantage of Ch 11 to regroup and backpedal from the Song debacle without it looking like a disaster.

They get to feign victory all while wringing their hands thinking cripes, we got lucky this didn't take us down. Stop the bleeding now, use the info learned and hopefully--perhaps--help transform DL mainline into something desirable, competitive and profitable.


User currently onlineEA CO AS From United States of America, joined Nov 2001, 13248 posts, RR: 62
Reply 14, posted (8 years 5 months 2 weeks 4 days 3 hours ago) and read 5568 times:
Support Airliners.net - become a First Class Member!

Quoting FlyPNS1 (Reply 9):
Song achieved its mission alright. It successfully drove away higher-yielding business customers.

Who were already booking away anyway thanks to DL's slow pace to implement lower Y fares. Song didn't cause them to book away - B6 and WN did.

Another problem for DL - which Song solved - was the the volume the Northeast to Florida leisure travelers on garbage fares overflying DL's high-cost ATL hub. DL "sorted the trash" so to speak and put the low-cost crowd on a separate subset of flights that were geared solely toward that cost model. Anyone buying Y fares on it was gravy.

You could also argue that Song enabled DL to not lose as much as they would have by competing with B6 and WN using mainline service straight up, while maintaining market share AND exposing their overall system product (DL and Song combined marketing) to a larger audience than they normally would have otherwise.



"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan
User currently offlineAirzim From Zimbabwe, joined Jun 2001, 1187 posts, RR: 1
Reply 15, posted (8 years 5 months 2 weeks 4 days 3 hours ago) and read 5531 times:

Quoting Kahala777 (Reply 12):
Quoting RL757PVD (Thread starter):
Better seats (hopefully Song service will keep more legroom)
Quicker turn around times
Improved passenger service
Inflight entertainment
Simplified fare structure (not necessarily simplifares)
More point to point routes
Reduced 757 operating costs by 15%

Great Point - Delta accomplished what they wanted!

Quoting Airzim (Reply 3):
Funny other airlines were able to do all these things without spending $100 million launching an entirely new brand while confusing the market by flip flopping on business strategy (NE to Florida to later transcon) and alienating business fliers at the same time.

What other established airlines were able to do it?

Continental, Air New Zealand, American.

Quoting Kahala777 (Reply 12):
How did Delta Airlines alientate business fliers on routes such as JFK-FLL, JFK-LAS, BDL-LAX, SFO-FLL, and LAS-BOS?

No First class upgrades. Despite some misconceptions on this Board, MCO and LAS drive high yield business. Conferences coupled with business migrating south and west there are plenty of business men/women that expect a different level of service and are willing to pay for it.

Quoting Kahala777 (Reply 12):
How did Delta Airlines confuse the market?

Song was conceived to compete with JetBlue. NE to Florida markets. Then moved to transcon. So what market are you catering to? Leisure Florida or high yield business? Oh wait you don't know because the business plan is failing.

In addition the Song product was better than mainline. One day you take a flight from BOS to ATL fly DL and pay $400. The next week you fly BOS-MCO with better service/seats/IFE and pay $200. Which is it?


User currently offlineKahala777 From , joined Dec 1969, posts, RR:
Reply 16, posted (8 years 5 months 2 weeks 4 days 3 hours ago) and read 5494 times:

Quoting Airzim (Reply 15):
Continental, Air New Zealand, American

Huh?

I didnt know that NZ was a American airline!

Continental and American.... Their domestic products are nothing like that of Song. When was the last time you were on a AA MD-80 with IFE?

Quoting Airzim (Reply 15):
No First class upgrades

Upgrades..... Not full fare paying!


User currently offlineFLAIRPORT From , joined Dec 1969, posts, RR:
Reply 17, posted (8 years 5 months 2 weeks 4 days 3 hours ago) and read 5488 times:

Song was a success...I see many businesspeople on the airline out of BDL, because they have no choice...the first class will lure more of these people. As long as they keep the "former" song routes...song will be a success...Delta will be a failure if they drop the BDL routes!

User currently offlineKahala777 From , joined Dec 1969, posts, RR:
Reply 18, posted (8 years 5 months 2 weeks 4 days 3 hours ago) and read 5472 times:

Quoting FLAIRPORT (Reply 17):
Delta will be a failure if they drop the BDL routes!

Delta Airlines will not fail if they drop a few flights from Hartford....

The drama on this site!


KAHALA777


User currently offlineFlyPNS1 From United States of America, joined Nov 1999, 6476 posts, RR: 24
Reply 19, posted (8 years 5 months 2 weeks 4 days 3 hours ago) and read 5453 times:

Quoting EA CO AS (Reply 14):
DL "sorted the trash" so to speak and put the low-cost crowd on a separate subset of flights that were geared solely toward that cost model.

Isn't that what DL Express was supposed to do as well?

Quoting Kahala777 (Reply 12):
How did Delta Airlines alientate business fliers on routes such as JFK-FLL, JFK-LAS, BDL-LAX, SFO-FLL, and LAS-BOS?

Because business flyers want amenities like pre-boarding and first class upgrades. Even routes like JFK-FLL and SFO-FLL have business travelers on them...it's not all leisure.

Quoting Kahala777 (Reply 12):
How did Delta Airlines confuse the market?

Song was designed to serve routes with mostly leisure traffic. However, DL then put Song on routes that had much higher business traffic (JFK-SEA, JFK-SFO, JFK-LAX). This made no sense and only served to annoy business travelers.

It's also very confusing that DL was offering its best coach product to mostly leisure travelers, while offering a subpar coach product on business routes (LGA-ATL, DCA-ATL, ATL-DFW, etc).


User currently offline611ATL From United States of America, joined Oct 2005, 83 posts, RR: 0
Reply 20, posted (8 years 5 months 2 weeks 4 days 3 hours ago) and read 5427 times:

No worries, I don't think the BDL flights will go anywhere. They do quite well for Delta/Song (not sure about that LAX flight...hear mixed reports on it).

H


User currently offlineRichierich From United States of America, joined Nov 2000, 4199 posts, RR: 6
Reply 21, posted (8 years 5 months 2 weeks 4 days 2 hours ago) and read 5401 times:

Quoting FLAIRPORT (Reply 17):
As long as they keep the "former" song routes...song will be a success...Delta will be a failure if they drop the BDL routes!

I highly doubt that is true Flairport. The BDL flights were such a small part of their overall business.
Either way, it didn't work. As a product, no doubt it was good but from a financial perspective, it was doomed to fail.



None shall pass!!!!
User currently offlineAirzim From Zimbabwe, joined Jun 2001, 1187 posts, RR: 1
Reply 22, posted (8 years 5 months 2 weeks 4 days 2 hours ago) and read 5390 times:

Quoting Kahala777 (Reply 16):
Quoting Airzim (Reply 15):
Continental, Air New Zealand, American

Huh?

I didnt know that NZ was a American airline!

Continental and American.... Their domestic products are nothing like that of Song. When was the last time you were on a AA MD-80 with IFE?

Quoting Airzim (Reply 15):
No First class upgrades

Upgrades..... Not full fare paying!

First off, I was pointing out that other carriers have successfully transformed their products without spending $100 million in a failed venture.

Secondly, while CO and AA don't have a comprehensive product like SONG, they do have IFE on many aircraft that fly longer segments. In addition it is important to point out that IFE has ZERO yield affect to carriers. It may enhance your customer service but it is a nice to have, not obligatory. That's why you haven't seen Delta announcing reequipping the 767 international fleet with IFE's. Plus individual IFE is heavy, costly, cause maintenance issues, and can cause bad in flight experiences when its broken.

Lastly, whether paid First or not, passengers on Y and H fares have expectations set by years of airlines pandering to them, rightly or wrongly upgrades are part of that expectation. Road warriors don't care about IFE, they want comfy seats and priority seating. It breeds loyalty. While you may argue that the most valuable passenger is one who buys a First Class ticket, I would suggest that repeat business, with the occasional cheap seat flown in here and there are vastly more important for the carrier. In fact I've seen the internal studies that prove that.


User currently offlineStlgph From United States of America, joined Oct 2004, 9232 posts, RR: 26
Reply 23, posted (8 years 5 months 2 weeks 4 days 2 hours ago) and read 5362 times:

so, where are all the pro Southwest fans out there to argue that Song was a success?


Eternal darkness we all should dread. It's hard to party when you're dead.
User currently offlinePVD757 From United States of America, joined Aug 2003, 3406 posts, RR: 17
Reply 24, posted (8 years 5 months 2 weeks 4 days 2 hours ago) and read 5355 times:

If Song was so successful, they wouldn't get rid of it, they would introduce it more with the rest of the 757s that were not converted. They could not compete with jetBlue, they got hammered on a cost basis and they lost money on pretty much all the routes to Florida from the Northeast. Delta learned their lesson the hard way unfortunately.

25 Dutchjet : There is no doubt that DL learned some valuable lessons from the Song experiment.......the most important one is that pax (regardless of the fare that
26 Post contains images Mariner : I thought the mission was to fight back against the competing LCC's. JetBlue is still there. And gosh - even Indy Air is still flying. cheers mariner
27 RedFlyer : Has anyone considered the fact that perhaps Song, despite whatever successes it may have experienced, is having the plug pulled because of Gerald Grin
28 RL757PVD : Though in a sense...that is what they are doing.... just no lime green airplanes. In a way Delta is sort of "roping song back in", song will still ex
29 RL757PVD : Though both are now posting losses!
30 TPASXM787 : Scary, isn't it? DL tried to create another "airline within an airline" like CO Lite, MetroJet, etc. They failed becuase of costs. Song is going away
31 Mariner : JetBlue has not - yet - posted a loss. They may, this coming quarter, but that is the future and I can't predict that. The point about Indy is that t
32 Csturdiv : Wow, insightful argument.
33 EA CO AS : Not entirely, no. And they used far smaller equipment whose CASM wasn't friendly to this role. You're forgetting that Song was able to operate under
34 RL757PVD : What else do you want other than good free meals? These things dont come free, why spend the money to test it system wide whenyou can test it small s
35 Bigdrewfl : I agree 100%
36 N471WN : wow talk about the epitome of rationalization----SONG was a failure by any standard and the people responsible for it should be fired at once---these
37 Airzim : Spend $100 million to test it is small scale? Cherry pick what works best? So let me get this right, you have to spend that much money to figure out
38 Dartland : Why are so many people saying that Song is going away? That's like saying "America West is gone now", when they are the ones that did the buying, thei
39 Mariner : JetBlue didn't start a test airline to tell them if their model worked. And I am not sure why you need to "test" quicker turn around times with a sep
40 RL757PVD : In the future it'd be nice to back your statement up with something other than an oppinion....
41 Richierich : Finally some common sense on here - People that speak my language!
42 RL757PVD : I agree, but Delta cant just put out a memo to all employees saying "effective tommorrow all airplanes need to be turned 15 min faster for all 3,000+
43 TPASXM787 : Yeah when they're gone it will be taught in Econ 101-How to Make Your Company in the Red Hemmorage Even More Money
44 RL757PVD : When they are gone it will be a sad day since airlines like UA and NW who have done abolutely nothing other than abuse their employees to change thei
45 Richierich : That maybe so, but surely it didn't take $100M and a new division to figure that out, did it? Song was not created as a marketing experiment. No way.
46 Richierich : Southwest too? I think your class instructor should be imprisoned. B6 and F9 aren't going anywhere.
47 D950 : As Song is "absorbed" into DL, are the flight attendants also to be absorbed, or let go? On the whole I found the Song people a tad more customer frie
48 Airzim : This is going too far. Delta has responded to the changing market by trying an airline-within-an-airline concept for the 2nd time despite UA, CO and
49 Mariner : Human nature. The criticism is inevitable and part of it is fuelled by people seeming to put Song on a pedestal. The puzzle - for me - is this: there
50 RL757PVD : To you and I $100M is alot of money.... for airlines that is peanuts esp compared to the total amount Delta lost...the song loss equates to 1% Grante
51 Luv2fly : I believe in a lot of respects they were almost the last to adapt any change. I mean look how quick AA streamlined there fleet, and got wage concessi
52 RL757PVD : What did AA do other than add more room throughout coach only to take it back? AA has been sucessful in cutting costs, but certainly not innovative o
53 RL757PVD : I guess i should have specified the context.... I was referrign to the passenger service front. For wage and concessions yes AA adapted first and qui
54 Richierich : $100m IS NOT a drop in the bucket, even to a company like Delta. I feel like all DL supporters on here are not seeing the real picture in that the co
55 Airzim : This is not a service contest, its a cost one. You're so excited about TV's but you forget the big issue. De-hubbing at AA is where is was giving the
56 RL757PVD : This brings the unanswered question.... Was song meant to be a long-term isolated brand? OR Was song designed to help Delta adapt to the more competi
57 Post contains images N509JB : Oh it's 100 million now? Damn that number get higher and higher with each new post. But hey, don't worry about facts if you have an irrational point
58 RL757PVD : I could care less about the TV's, In the long run though you need to have a product that people will want to fly. Again, passengers dont care about w
59 TPASXM787 : All mainline is getting PTV's? I missed that somewhere... Hmmm no lime green planes...no funky seats...no planes that say Song...Song is going away!
60 Mariner : It has. Nobody "bought" anyone. Not one dime changed hands. It is no longer America West's route network. Clearly, then the airline needs bigger head
61 RyanAFAMSP : Wait, mission accomplished as a GW Bush reference, right? Landing on the aircraft carrier when the war was "over." I'll assume people are talking abou
62 Starrion : So what are they keeping that the customer will notice? PTV's at every seat? Simple fare structure? More comfortable leather coach seating? Any of thi
63 N509JB : Then you need to go back and read. First all transcons, then all flight over 1700 miles, with the long term goal of it being the Delta standard servi
64 Starrion : Yeah. Read the press releases. Key Phrase: Flights over 1700 miles. NE--> florida = Less than 1700 miles. NO PTV FOR YOU! Translation: Delta moves the
65 Dutchjet : I questioned this too - since the Florida runs are less than 1700 miles in duration, will they lose Song features.......the answer I got was that cur
66 N509JB : Only with leather seats, first class, and PTV's, since, again, the 738's are getting the Song treatment too. B
67 RedFlyer : Now, now, no reason to start hurling insults. It's not going to make your male reproductive appendage grow nor will it compensate you for your low se
68 Post contains images TPASXM787 : Exactly
69 TPASXM787 : Ah I missed this in my last post. 1700 miles+? Wow, what a lot of routes that will be. I give them kudos for trying, but damn...
70 N509JB : Don't have any problems in either category, ask your mom. Reading the ponderings of some of the dullards on this site only confirms that I'm smarter
71 Starrion : It says 100 aircraft are going to get the Song treatment. That does not cover the whole 763 and 738 fleets, which is around 150 total aircraft includi
72 FlyPNS1 : I guess we'll just have to take your word for it, since DL has not publically stated it. I'm not saying that it won't happen, but DL has not announce
73 N509JB : 757's, domestic 763's and 738 will be outfitted. Trust me. Uh huh, DLX has been gone for how long now? Actually, yeah, BOB will prolly go. Even tho a
74 RedFlyer : Is that the best you could come up with? Yes, and it certainly shows in your grammar. I'm obviously stupid, remember? Would you kindly show me where
75 Post contains images N509JB : Aww, now is THAT the best YOU can do? Go to yahoo, search for Grinstein and Song from about six months ago. I'm not here to impress you. I've been co
76 Klkla : I don't think they accomplished what they wanted. Their actual business plan was a failure, otherwise they would have kept it. But at least they lear
77 TPASXM787 : Some of the dullards? You're 90% smarter? Wow...you seem to be the childish one. Anyways, how many people just makde crap up on this site and say tru
78 Dallas74 : Thank You! Thank You! Thank You! I flew LGA-FLL on business when Song was introduced. I always flew Delta, but the only non-stop was Song. When the b
79 1F : It is simply beyond my understanding how so many people have interpretations of non-stated facts & seeming insight to the internal day-to-day decision
80 Baw716 : For Song, it isn't mission accomplished. Not yet. If my figures are correct, Song was performing better financially than mainline Delta. Therefore, wh
81 Tommy767 : "When was the last time you were on a AA MD-80 with IFE?" Sometimes I would rather have a comfortable seat with an adjustable headrest and have a view
82 MEA-707 : Any news if Delta will pimp up their 767s song style? Their transatlantic/latin/hawaiian 767 product is quite drab and unexciting, while most of their
83 Pilotaydin : wow, do you honestly think i care what they did for delta? what about me? denying boarding and cancelling my reservation when i was at the airport on
84 Richierich : Typical of the comments N509JB throws out when he is losing arguments. I'm not sure about the public part but the rest of your comment is correct. N5
85 Formerhongky : As a former DL-er, I think Song is a tough one to analyze. A number of the criticisms posted above are valid, but I still think it was the best move g
86 PeachAir : I disagree with you. We are all aware that DL is making major changes to it's network, as a result of BK - they are changing their business. One of t
87 Post contains images OttoPylit : And did I prove you wrong before when saying "trust me?" I did, and you admitted that you were wrong. Case closed. And stop spelling my name wrong. L
88 Tbird : I just love reading these posts saying Song did this and Song did that and how Song was a success. I wonder how many of you who saying this have any b
89 Richierich : That was two years ago, Otto. In the long run, I guess I was right! Apologies - I will be sure to correctly spell your name going forward.
90 RL757PVD : For Delta, profit may not be the issue, due to the short time span and start up costs it may be too clouded to tell. Start up costs aside, song has h
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What Routes Do Ex-Song Planes Fly? posted Wed Oct 18 2006 04:09:30 by Mir
Emirates - Cabin Crew Theme Song! posted Sun Oct 15 2006 22:20:11 by Concorde001
Delta-Song Crafts And IFE System posted Tue Oct 3 2006 06:13:07 by Boston92
Columbus, OH & Indy To PIE On Fly Mission Air posted Thu Sep 28 2006 05:35:55 by Mkirch72
Still 'Song' Painted A/c! posted Fri Sep 22 2006 15:35:25 by LTBEWR
Hilarious TSA Song posted Sun Sep 17 2006 03:09:00 by JetJock22